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Nooooo! the Steelbook exclusives!!! |
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when I bought my Samsung S4 early last year from FS I bought the extended warranty they offered, $12.99 / month for extended warranty. I used it last year when the phone stopped reading the sim card and they gave me a brand new S4 on the spot no hidden fees or anything, so I was happy. The replacement S4 started doing the same thing on the weekend so I figured I would head to BB and see if they still cover the warranty. The staff was awesome (especially being 11am on the opening day !) they had no problem finding my warranty and helping me. The mobile sales guy even told me I basically had a credit for $700 for a new phone so I got to pick any phone they had, ended up going with a galaxy S5 because I do like the phone. Very happy with the service and first time experience at the new BB (was originally a FS store that changed to BB) and also very happy I got a brand new S5 for no extra money, and my contract is up in about 8 months so I can get another new phone when its done ! :) |
ok so why did they pick Best Buy instead of Future Shop? |
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sure there's more legwork involved and does not apply to repairable goods (ie. camera bodies) but in many cases you get the same outcome...just people don't even know about it. So these long term warranty only work out in your favour if your big ticket item dies after warranty + 12 months later. I like Visions' extended warranty...last I check if you don't use it they'll refund it back as a store credit. |
almost all credit card warranties have a clause that do not cover electronics, phones and surprisingly automobiles haha |
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you can't cover a autombile on cc because you cant put the entire amount on it. |
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Think all the points or cashback you can get. |
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Went to the Granville Robson one today. All the FS signage is still there. I recognized a lady at customer service, so I guess they didn't lay off all the employees there. |
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The non-commissioned associates were largely retained and with the same hourly rates that they had previously from what I read. |
Cant say I will miss them at all. Last time I shopped there was back in 04 and all I remember is being badgered by the sales staff ever 5min and then when I wanted to make a purchase they tried to sell me additional warranty and coverages despite me declining many times. Never enjoyed the experience there but only been a few times. Now I just buy online but it sure sucks for all the employees that just show up for work and get canned.....I can only imagine. |
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Not as convenient as on the spot replacement. They will try hard to give you the lowest cost solution regardless of inconvenience. |
Spoiler! sorry I should have been more specific, I didn't actually pay for the original S4- I signed a new contract with rogers and just payed like $50 at the time. so the extended warranty thru my CC wouldn't have covered it either way :P I was just very happy with 2 replacement phones on the spot with no waiting lol |
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