Lotus Notes Mailbox

[nathanwatts]

Hello everybody,

I got a problem with my system again. I am running Lotus Domino 5.0.8 on a Windows 2000 Server. My clients are running Lotus Notes 5.0.5. (Yes, I know its stone age but i am going to upgrade to 6.5 soon, probably during Christmas)

The Domino server works great all day, but at the strike of 04:00 when thee server starts compacting, the mail.box gets corrupted.

This results in mail.box getting read-only, and users can't send or receive mail. The only solution I have seen is to restart the Domino server.

This started about 2 weeks ago. I entered mail.box and deleted all dead mail stored there. But still this happens, at least 4-5 times a week. I see why it happens, but my question is how can I prevent it from crashing my Domino server?

I guess it is because of the same problem some of my users have been getting mails they cannot open. They get an error message saying: "The object store note that is used by this note was not found. Run the object store collect task on this database".
Is this because of the mail.box keeps getting corrupt? How do I run the object store collect task on a database??

Have a nice Sunday, everyone!

[konnormedina]

In such situation below steps can be helpful...

Run Fixup command line tool (fixup -f)
Load fixup -i mail\xxxx.nsf
Fixup command line tool checks all documents in the database.
Run Compact command line tool (compact -i -c -d -K)
Load compact -c -i mail\xxxx.nsf

See more helpful solution found in Internet, but it is not free…
https://www.repairtoolbox.com/lotusnotesrepair.html Lotus Notes Repair Toolbox

[!MiKrofT]

You're using a mail server from 2002 for your business? That's pretty scary especially when both server and OS aren't supported anymore.

[nathanwatts]

Originally Posted by !MiKrofT

You're using a mail server from 2002 for your business? That's pretty scary especially when both server and OS aren't supported anymore.

Yes, that's the problem. Now I don't any opportunities to upgrade my software.

[Soundy]

Originally Posted by !MiKrofT

You're using a mail server from 2002 for your business? That's pretty scary especially when both server and OS aren't supported anymore.

We still have DVRs in the field running their original Win2K builds, and tons more still on XP. If it ain't broke...

Originally Posted by nathanwatts

The Domino server works great all day, but at the strike of 04:00 when thee server starts compacting, the mail.box gets corrupted.

This results in mail.box getting read-only, and users can't send or receive mail. The only solution I have seen is to restart the Domino server.

This started about 2 weeks ago. I entered mail.box and deleted all dead mail stored there. But still this happens, at least 4-5 times a week. I see why it happens, but my question is how can I prevent it from crashing my Domino server?

I'd look at WHY the corruption is happening in the first place. This is obviously pretty old hardware, maybe start with a RAM test (memtest86+), because bad RAM can corrupt the data being chunked through it.

I've also had a corrupted filesystem causing strange data read errors - trying running CHKDSK /F on the drive(s) to correct any glitches.