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Vancouver Auto Chat 2016 VAC Community Head Moderator: Raid3n

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Old 04-19-2016, 02:51 PM   #1
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Recommendation for the best ICBC certified body shops

I made a new thread because I didn't want to bump 3+ year old threads and with the sudden turn of negative experiences with some auto shops, relevant, up-to-date reviews are important.

I was parked at a grocery store parking lot, some guy in a Jeep tries to pull in to the spot beside me and hits my passenger fender. A witness got his plates for me and my dashcam caught the collision.
My dashcam also caught the dumbass's face when he came out to examine the damage. Then immediately went back in the car to drive off.

Need to know of a shop that can do a good job and can doesn't take a long time (I'm expecting like a week, is that reasonable?). Obviously money won't be a factor.


Spoiler!



shitty, my car isn't even 6 months old...


Car is fixed.
My review here (post #72):
http://www.revscene.net/forums/70852...ml#post8761181
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Old 04-19-2016, 03:01 PM   #2
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Just got some bodywork done a couple weeks ago at Fast Track and have no complaints. Everything was straight forward and they got my car back to me within a week. Damage was similar to yours in addition to getting a wheel refinished and alignment done.
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Old 04-19-2016, 03:16 PM   #3
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had my car get hit and run twice, leaving a big bump on the fender, the size of a 10 year old

went to tristar auto collision (moved next door to previously no1 auto collision)

usually takes them a day or two to fix the accident


money wouldnt be necessary if its just the deductible right? usually 300 on average?
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Old 04-19-2016, 03:21 PM   #4
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SUV ran over my bumper like a week and a half ago, looked thru some old threads and it seems that Fastrack is always being brought up so I brought my car there. Thing is, it looks really busy, and they told me that they're only available on May 4th to start fixing my car (brought it in exactly 1 week ago)
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Old 04-19-2016, 03:24 PM   #5
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SUV ran over my bumper like a week and a half ago, looked thru some old threads and it seems that Fastrack is always being brought up so I brought my car there. Thing is, it looks really busy, and they told me that they're only available on May 4th to start fixing my car (brought it in exactly 1 week ago)
Any shop that is worth a damn is going to have a wait list
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Old 04-19-2016, 03:26 PM   #6
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Just bought my car to fast track today for assessment. Heard nothing but positive feedback from them.
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Old 04-19-2016, 03:42 PM   #7
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fast track!
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Old 04-19-2016, 03:43 PM   #8
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Ben at Integra Custom Collision over on Clark in Vancouver. Great with aftermarket stuff, good guy to talk to, and does great work.
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Old 04-19-2016, 03:46 PM   #9
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Anyone with autobody experience know how they end of fixing something like this? Will they get a new fender panel? new bumper? etc.

I have LEDs in my fogs, so in the case I get a bumper replaced, I don't want it to go missing... And my car came with some rock chip clear bra stuff around the wheel arch.

If they plan to repaint the whole fender, they're gonna have to remove that, and put on some new clear bra to make it look even with the other side.

Is this stuff I should be concerned about?
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Old 04-19-2016, 04:07 PM   #10
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Anyone with autobody experience know how they end of fixing something like this? Will they get a new fender panel? new bumper? etc.

I have LEDs in my fogs, so in the case I get a bumper replaced, I don't want it to go missing... And my car came with some rock chip clear bra stuff around the wheel arch.

If they plan to repaint the whole fender, they're gonna have to remove that, and put on some new clear bra to make it look even with the other side.

Is this stuff I should be concerned about?
Fender could be replaced depending which is more cost efficient. Your front bumper cover should be repair/paint, unless there happens to be broken tabs etc. Which ever shop you take it to, they should notice the clear bra, and that can be covered under your claim. Wouldn't hurt to point it out just in case.

A competent shop wont lost stuff off of your car. Just make sure to do a good walk-through of the car before and after.

I used to work at Fastrack, and can vouch they do top notch work. Well worth the wait time. If you don't want to go into Richmond, you can also check out Malibu Collision. Good bunch of guys there. They are just east of Boundary on 1st Ave.
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Old 04-19-2016, 04:07 PM   #11
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The fender and bumper looks repairable.
ICBC will also cover the clear bra as far as i know.
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Old 04-19-2016, 05:11 PM   #12
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Just got some bodywork done a couple weeks ago at Fast Track and have no complaints. Everything was straight forward and they got my car back to me within a week. Damage was similar to yours in addition to getting a wheel refinished and alignment done.
Fast Track did my dads car recently and it was great. Positive experience.
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Old 04-19-2016, 05:14 PM   #13
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Does Fast track offer courtesy car and what kind of cars do I get?

I've never actually had to take my car in for repairs before, so not really sure what to expect.
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Old 04-19-2016, 05:25 PM   #14
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tristar collision in richmond
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Old 04-19-2016, 05:30 PM   #15
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Yeah they offer courtesy. From some of the review I read it seem like you can choose which ever type of vehicles in their inventory to suit your need

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Old 04-19-2016, 05:40 PM   #16
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Had a 2012 Nissan Rogue and a 2014 Rav4 repaired by Fastrack.

Nothing but good things to say about them, both times got their new Mazda CX-5 Loaner...
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Old 04-19-2016, 05:44 PM   #17
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Any shop that is worth a damn is going to have a wait list
Yup.

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Fender could be replaced depending which is more cost efficient. Your front bumper cover should be repair/paint, unless there happens to be broken tabs etc. Which ever shop you take it to, they should notice the clear bra, and that can be covered under your claim. Wouldn't hurt to point it out just in case.

A competent shop wont lost stuff off of your car. Just make sure to do a good walk-through of the car before and after.

I used to work at Fastrack, and can vouch they do top notch work. Well worth the wait time. If you don't want to go into Richmond, you can also check out Malibu Collision. Good bunch of guys there. They are just east of Boundary on 1st Ave.
Were you there when Chris was in the paint shop?
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Old 04-19-2016, 05:59 PM   #18
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Does Fast track offer courtesy car and what kind of cars do I get?

I've never actually had to take my car in for repairs before, so not really sure what to expect.
I saw the new Honda Fit, Mazda CX 3, and Toyota Prius. I wanted the CX 3 but only the Prius was available when I went.
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Old 04-19-2016, 07:00 PM   #19
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Twin star collision.
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Old 04-19-2016, 07:35 PM   #20
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I will be sending my car in to Fast Track next week from a hit and run.
They will be giving me a courtesy car in the meantime.

My car got scraped while parked in Richmond out of all places
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Old 04-19-2016, 08:53 PM   #21
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Yup.



Were you there when Chris was in the paint shop?

Nope, I was gone by then. I was there with them when they opened.
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Old 04-20-2016, 06:47 AM   #22
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Just make sure you are getting OEM parts
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Old 04-20-2016, 08:05 AM   #23
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Old 04-20-2016, 09:33 AM   #24
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Just make sure you are getting OEM parts
ICBC won't let you use OEM parts unless:
  • You have extended OEM Policy
    or
  • Poor aftermarket part fitment
  • No used part available

Judging from the pictures it may be more cost and time efficient to replace the fender rather than repairing it.
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Old 04-20-2016, 09:40 AM   #25
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century collision is good.
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