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07-19-2016, 05:26 PM
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#1 | | Ready to be Man handled by RS!
Join Date: Feb 2013 Location: vancovuer
Posts: 96
Thanked 28 Times in 15 Posts
| csc useful in getting a.job in the bank
Is the csc exam useful? I tried getting a csr job at multiple banks and nothing. If i pass and get my csc ,will it help in getting a job at the bank?
I find the csc is used mainly for financial service rep.
Don't you have to work your way up from csr/teller then get the fsr postion which requires the csc.
I can't even get a csr call center job or teller job. I had an interview at cibc for skip tracer postion but didn't get it.
I had a phobe interview for call center job but didn't get called in for face to face interview.
They ask you a lot tricky csr scenario questions.
An example
Give me an example when you had difficult customer and how did you deal with it.
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07-19-2016, 09:12 PM
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#2 | | Everyone wants a piece of R S...
Join Date: Jan 2013 Location: Vancouver
Posts: 352
Thanked 298 Times in 83 Posts
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Don't need CSC or other things like that to be a CSR. Having previous finance experience will help but they generally start you out as a CSR. The question they asked you about difficult customers is pretty basic, you will be working with the public representing them...
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07-19-2016, 09:19 PM
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#3 | | Old School RS
Join Date: May 2004 Location: Port Moody
Posts: 4,560
Thanked 3,956 Times in 1,205 Posts
| Quote:
Originally Posted by mustang766  They ask you a lot tricky csr scenario questions
An example
Give me an example when you had difficult customer and how did you deal with it. | Yup... that's a doozy alright.
Mark
__________________
I'm old now - boring street cars and sweet race cars. | |
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07-19-2016, 09:26 PM
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#4 | | My homepage has been set to RS
Join Date: Apr 2004 Location: Vancouver
Posts: 2,250
Thanked 1,402 Times in 552 Posts
| Quote:
Originally Posted by lowside67 Yup... that's a doozy alright.
Mark | If you couldn't get that one... CSC isn't gonna help you trust me. Go retail and get your ass handed to you for a little while and try again.
I'm going to ask you without knowing the background here but, why are you looking to work in a Bank? Is it because theres something there you're actually passionate about... or is it because (insert parent/friends/stereotype advice) say its a good cushy place to work.
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07-19-2016, 10:11 PM
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#5 | | Head of HR....have a seat on that couch
Join Date: Jan 2003 Location: Coquitlam
Posts: 21,871
Thanked 15,586 Times in 4,318 Posts
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I thought you were going to be a plumber?
__________________ feedback
Originally posted by v.b.
can we stop, my pussy hurts...
Originally posted by asian_XL
fliptuner, I am gonna grab ur dick and pee in your face, then rub shit all over my face...:lol
Originally posted by Fei-Ji
haha i can taste the cum in my mouth
Originally posted by FastAnna
when I was 13 I wanted to be a video hoe so bad RSUV #7 | |
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07-20-2016, 03:13 AM
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#6 | | I contribute to threads in the offtopic forum
Join Date: Jun 2006 Location: not vancouver
Posts: 2,642
Thanked 1,941 Times in 765 Posts
| Quote:
Originally Posted by mustang766 Is the csc exam useful? I tried getting a csr job at multiple banks and nothing. If i pass and get my csc ,will it help in getting a job at the bank?
I find the csc is used mainly for financial service rep.
Don't you have to work your way up from csr/teller then get the fsr postion which requires the csc.
I can't even get a csr call center job or teller job. I had an interview at cibc for skip tracer postion but didn't get it.
I had a phobe interview for call center job but didn't get called in for face to face interview.
They ask you a lot tricky csr scenario questions.
An example
Give me an example when you had difficult customer and how did you deal with it. | barrier to entry of CSR is dealing with people and having a minimum level of intelligence / ability to problem solve.
education isn't your problem, your interview responses / lack of experience dealing with people appears to be the problem.
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07-20-2016, 11:01 PM
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#7 | | I subscribe to the Fight Club ONLY
Join Date: Apr 2004 Location: BC, HK, USA
Posts: 7,342
Thanked 2,344 Times in 972 Posts
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^ ding ding ding ding.. we've got a winner here.
Lack of experience is a given so I do have to give OP credit; it's how you can't even handle entry level questions that makes you epic fail and not get a call back.
top 5 fails.
1) candidate doesn't smile (even on the phone you can tell)
2) no sense of passion or excitement during a conversation
3) doesn't show any means of answering outside of the scope of question.
4) short answers
5) lack of manners.
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07-21-2016, 08:36 AM
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#8 | | I don't get it
Join Date: Feb 2016 Location: Richmond
Posts: 402
Thanked 66 Times in 44 Posts
| Quote:
Originally Posted by 6793026 ^ ding ding ding ding.. we've got a winner here.
Lack of experience is a given so I do have to give OP credit; it's how you can't even handle entry level questions that makes you epic fail and not get a call back.
top 5 fails.
1) candidate doesn't smile (even on the phone you can tell)
2) no sense of passion or excitement during a conversation
3) doesn't show any means of answering outside of the scope of question.
4) short answers
5) lack of manners. | +1 Customer facing Jobs require a lot of smiling, and sincerity to ensure members/customers you are dealing with trust you.  | |
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07-21-2016, 02:23 PM
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#9 | | Ask me about killing a hobo and dumping his body in the river
Join Date: Apr 2012 Location: YVR/PG
Posts: 617
Thanked 255 Times in 128 Posts
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Tellers are the banks front line, i would say that, they look for people who smile, is friendly, no criminal record (this is a given), is able to talk to people with out getting nervous, and is able to adapt to different customers. Well that is what i look for when i'm hiring staff for my front desk (hotel). Gain some customer experience before applying again.
__________________
[18-02, 21:40] ICE BOY please come over and wrap me in your foreskin.
[18-10, 14:35] ZN6 Evo if you here: Say what your heart feels, cause those who matter don't mind, and those who mind shouldn't matter
[26-07, 14:46] ZN6 I gonna nibble on your scrotum
93 honda civic si (RIP)
2010 Evolution X (RIP)
2000 GMC Yukon XL SLT (RIP)
2003 GMC Yukon XL Denali (Overland build
2019 Kawasaki Ex 400(Summer Daily)
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07-21-2016, 03:44 PM
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#10 | | I don't get it
Join Date: Feb 2016 Location: Richmond
Posts: 402
Thanked 66 Times in 44 Posts
| Quote:
Originally Posted by EvoLove Tellers are the banks front line, i would say that, they look for people who smile, is friendly, no criminal record (this is a given), is able to talk to people with out getting nervous, and is able to adapt to different customers. Well that is what i look for when i'm hiring staff for my front desk (hotel). Gain some customer experience before applying again. | Hire OP    | |
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07-21-2016, 04:12 PM
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#11 | | Ask me about killing a hobo and dumping his body in the river
Join Date: Apr 2012 Location: YVR/PG
Posts: 617
Thanked 255 Times in 128 Posts
| Quote:
Originally Posted by swiftshift | If op is willing to move up north, i will be willing to train hahaha
__________________
[18-02, 21:40] ICE BOY please come over and wrap me in your foreskin.
[18-10, 14:35] ZN6 Evo if you here: Say what your heart feels, cause those who matter don't mind, and those who mind shouldn't matter
[26-07, 14:46] ZN6 I gonna nibble on your scrotum
93 honda civic si (RIP)
2010 Evolution X (RIP)
2000 GMC Yukon XL SLT (RIP)
2003 GMC Yukon XL Denali (Overland build
2019 Kawasaki Ex 400(Summer Daily)
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07-21-2016, 05:14 PM
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#12 | | Old School RS
Join Date: May 2004 Location: Port Moody
Posts: 4,560
Thanked 3,956 Times in 1,205 Posts
| Quote:
Originally Posted by EvoLove Gain some customer experience before applying again. | ... he is applying for basically one of the lowest level customer facing jobs you can get. How do you propose he does that?
Mark
__________________
I'm old now - boring street cars and sweet race cars. | |
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07-21-2016, 07:45 PM
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#13 | | My homepage has been set to RS
Join Date: Apr 2004 Location: Vancouver
Posts: 2,250
Thanked 1,402 Times in 552 Posts
| Quote:
Originally Posted by lowside67 ... he is applying for basically one of the lowest level customer facing jobs you can get. How do you propose he does that?
Mark | McDonalds. Timmies. Starbucks. Anything retail in the mall. No shortage of good places to start.
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07-23-2016, 06:44 PM
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#14 | | Ready to be Man handled by RS!
Join Date: Feb 2013 Location: vancovuer
Posts: 96
Thanked 28 Times in 15 Posts
| Quote:
Originally Posted by EvoLove Tellers are the banks front line, i would say that, they look for people who smile, is friendly, no criminal record (this is a given), is able to talk to people with out getting nervous, and is able to adapt to different customers. Well that is what i look for when i'm hiring staff for my front desk (hotel). Gain some customer experience before applying again. | You met people who get nervous when talking to people and cant adapt to different customers?
How is that? Examples
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07-23-2016, 07:09 PM
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#15 | | look at these diamonds, they shining
Join Date: Apr 2008 Location: Vancouver
Posts: 2,800
Thanked 1,813 Times in 553 Posts
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joe45 didnt get the job because he is an awkward neckbeard virgin
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