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-   -   United Airlines incident - overbooked and forcing paying passengers OFF the plane (https://www.revscene.net/forums/712156-united-airlines-incident-overbooked-forcing-paying-passengers-off-plane.html)

Digitalis 05-06-2017 06:57 PM

On my last flight with delta I saw 2 people assigned the same seat. Luckly they made room for them even tho the flight was packed.

Great68 05-16-2017 10:30 AM

So the government has released a new bill C-47, which establishes a passengers' bill of rights and effectively bans involuntary removal of passengers due to overbooking.

Passenger bill of rights will set national standard for air travel - Politics - CBC News

Quote:

The Trudeau government introduced legislation for a passenger bill of rights Tuesday, in a move that will set a national standard for how airline passengers are treated in Canada.

The goal of a passenger bill of rights is to make sure travellers know what they are entitled to expect in terms of service or compensation should their travel arrangements be disrupted by events within the airline's control.
...
The legislation lays out more rules for the industry to follow, spelling out in clear language that no one can be involuntarily removed from a plane due to overbooking.
Win!

:clap::clap::clap:

syee 05-16-2017 11:21 AM

It's a step in the right direction. The practice of overbooking will still remain though, but they just can't force you out once you're seated. I'm sure there will be "technicalities" like that family on the Delta flight where they'll get you for something else to force you to give up your seat.

Great68 05-16-2017 12:16 PM

Quote:

Originally Posted by syee (Post 8841937)
It's a step in the right direction. The practice of overbooking will still remain though

Perhaps but,

Quote:

but they just can't force you out once you're seated
No, it will be that they cannot even deny you from boarding if you hold a valid ticket:

Quote:

The minister earlier told airlines operating in Canada such an incident is not to happen here, but he says his goal with the new legislation is to spell out clearly that a passenger who has purchased a ticket cannot be barred from a plane just because the airline sold too many seats.

“We have all heard recent news reports of shoddy treatment of air passengers,” Garneau said at a news conference. “Such incidents will not be tolerated in Canada. When Canadians buy an airline ticket, they expect the airline to keep its part of the deal.”

He said there will be minimum levels of compensation for people who voluntarily agree to be bumped from a flight and if airlines can't get a volunteer, they will have to decide if they want to up the ante to persuade someone to get off.


So essentially, "involuntary" removal will be illegal.

Quote:

I'm sure there will be "technicalities" like that family on the Delta flight where they'll get you for something else to force you to give up your seat.
Don't know, will have to wait to see the entirety of the new legislation but I imagine they're going to close up many of the "technicalities".

RRxtar 05-16-2017 07:36 PM

coming soon from air canada: standing room only for overbooked seats?


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