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07-22-2017, 11:40 PM
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#1 | | Rs has made me the woman i am today!
Join Date: Apr 2013 Location: revscene
Posts: 4,044
Thanked 4,530 Times in 1,518 Posts
| IT Problem: Hosting suspended - Webmaster MIA
IT people (or anyone with knowledge on this)! My company website just got taken down by the hosting company. The Webmaster had decided to retire in April, but told us that the hosting should be up until September. He cannot be contacted.
Due to this, verification of account details is not possible. While I understand that there are privacy policies, Hostgator is being very unsupportive in this matter. What can I do as a work around? Or am I royally screwed and need to start from scratch?
TIA!
Sent from my STV100-1 using Tapatalk
__________________
|| 18 FK8 | R-18692 | Rallye Red | 6 MT ||
|| SOLD 97 E36 M3 Sedan | Arctic Silver | 5MT ||
|| RIP 02 E46 330ci | Schwartz Black II | 5MT | M-Tech II | Black Cube | Shadowline | Stoff Laser/Anthrazit ||
|| RIP 02 E46 M3 | Carbon Black | 6MT ||
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07-22-2017, 11:47 PM
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#2 | | HELP ME PLS!!!
Join Date: Nov 2005 Location: vancouver
Posts: 5,987
Thanked 1,379 Times in 478 Posts
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you can download majority of the site and just setup with new hosting with the downloaded files.
Depends on what coding was used to create the site.
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07-23-2017, 12:10 AM
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#3 | | Rs has made me the woman i am today!
Join Date: Apr 2013 Location: revscene
Posts: 4,044
Thanked 4,530 Times in 1,518 Posts
| Quote:
Originally Posted by lilaznviper  you can download majority of the site and just setup with new hosting with the downloaded files.
Depends on what coding was used to create the site. | I don't think I have access to those downloaded files. I think the webmaster has it, unless you're talking about downloading from the domain. Sorry noob af at this.
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07-23-2017, 12:42 AM
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#4 | | Rs has made me the woman i am today!
Join Date: Apr 2013 Location: revscene
Posts: 4,044
Thanked 4,530 Times in 1,518 Posts
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Update, I found login to GoDaddy but since that's domain, I don't think it can help my case. I also used to be able to login to the website, but since website is down. I don't know how that would help either.
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07-23-2017, 02:15 AM
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#5 | | 14 dolla balla aint got nothing on me!
Join Date: Mar 2010 Location: Vancouver
Posts: 663
Thanked 268 Times in 95 Posts
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If you have access to the domain registrar, you can temporarily host a landing page with another webhost and point your DNS records to that landing page until you can get access to your site's files. That way, at the very least you'll have something running.
__________________
db1 - daily [sold]
ca5 - 2013 winter beater/dead
db2 #51 - garage queen/summer daily
golf mk3 - 2016 winter beater [sold]
ae92 - 2017 spring beater
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07-23-2017, 04:55 AM
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#6 | | Hacked RS to become a mod
Join Date: Feb 2002 Location: Sunny Hong Kong
Posts: 52,299
Thanked 23,809 Times in 8,186 Posts
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If it's just static html you can download it and host it yourself somewhere else
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07-23-2017, 09:58 AM
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#7 | | Rs has made me the woman i am today!
Join Date: Apr 2013 Location: revscene
Posts: 4,044
Thanked 4,530 Times in 1,518 Posts
| Quote:
Originally Posted by Cillu If you have access to the domain registrar, you can temporarily host a landing page with another webhost and point your DNS records to that landing page until you can get access to your site's files. That way, at the very least you'll have something running. | So if I change DNS to another webhost, that will automatically load the files? Quote:
Originally Posted by SkinnyPupp If it's just static html you can download it and host it yourself somewhere else | How do I know if its static html? Where do I even find my files?
The lesson learnt here is to never let small contractors do the work for you.
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07-23-2017, 04:52 PM
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#8 | | Hacked RS to become a mod
Join Date: Feb 2002 Location: Sunny Hong Kong
Posts: 52,299
Thanked 23,809 Times in 8,186 Posts
| Quote:
Originally Posted by BIC_BAWS So if I change DNS to another webhost, that will automatically load the files?
How do I know if its static html? Where do I even find my files?
The lesson learnt here is to never let small contractors do the work for you. | Easiest way would be just to look at the source code (CTRL+U). Since you haven't told us what the site is, we can't really help you more than that!
The files are all there if you can access the site at the URL. There are site downloaders that will follow every link and download all pages and images, and retain the directory structure. From there you just upload it to the new server with the same structure, then point the URL in the correct place.
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07-23-2017, 04:55 PM
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#9 | | Rs has made me the woman i am today!
Join Date: Apr 2013 Location: revscene
Posts: 4,044
Thanked 4,530 Times in 1,518 Posts
| Quote:
Originally Posted by SkinnyPupp Easiest way would be just to look at the source code (CTRL+U). Since you haven't told us what the site is, we can't really help you more than that!
The files are all there if you can access the site at the URL. There are site downloaders that will follow every link and download all pages and images, and retain the directory structure. From there you just upload it to the new server with the same structure, then point the URL in the correct place. | Thank you for helping me understand. The website is http://www.agea-bc.ca/
I used to be able to access a login directly from the website, but now I can't seem to find a login with host gator telling me account is suspended.
Sent from my STV100-1 using Tapatalk
__________________
|| 18 FK8 | R-18692 | Rallye Red | 6 MT ||
|| SOLD 97 E36 M3 Sedan | Arctic Silver | 5MT ||
|| RIP 02 E46 330ci | Schwartz Black II | 5MT | M-Tech II | Black Cube | Shadowline | Stoff Laser/Anthrazit ||
|| RIP 02 E46 M3 | Carbon Black | 6MT ||
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07-23-2017, 04:58 PM
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#10 | | Hacked RS to become a mod
Join Date: Feb 2002 Location: Sunny Hong Kong
Posts: 52,299
Thanked 23,809 Times in 8,186 Posts
| Quote:
Originally Posted by BIC_BAWS Thank you for helping me understand. The website is Contact Support
I used to be able to access a login directly from the website, but now I can't seem to find a login with host gator telling me account is suspended.
Sent from my STV100-1 using Tapatalk | Oh if they took the site down I don't see how you'll be able to get to the files at all, sorry I misunderstood the situation
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07-23-2017, 05:06 PM
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#11 | | Rs has made me the woman i am today!
Join Date: Apr 2013 Location: revscene
Posts: 4,044
Thanked 4,530 Times in 1,518 Posts
| Quote:
Originally Posted by SkinnyPupp Oh if they took the site down I don't see how you'll be able to get to the files at all, sorry I misunderstood the situation | LOL the url I linked to website agea-bc(dot)ca automatically came back as Contact Support after posting.
So I guess I'm pretty much screwed? I probably explained the situation poorly, not your fault.
Sent from my STV100-1 using Tapatalk
__________________
|| 18 FK8 | R-18692 | Rallye Red | 6 MT ||
|| SOLD 97 E36 M3 Sedan | Arctic Silver | 5MT ||
|| RIP 02 E46 330ci | Schwartz Black II | 5MT | M-Tech II | Black Cube | Shadowline | Stoff Laser/Anthrazit ||
|| RIP 02 E46 M3 | Carbon Black | 6MT ||
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07-23-2017, 05:33 PM
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#12 | | Hacked RS to become a mod
Join Date: Feb 2002 Location: Sunny Hong Kong
Posts: 52,299
Thanked 23,809 Times in 8,186 Posts
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If there's no way to contact whoever is supposed to pay for hosting, probably screwed!
You can probably access most of it for now on google's cache, and manually import everything into a new page (type cache: before the www into your address bar)
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07-23-2017, 05:37 PM
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#13 | | 14 dolla balla aint got nothing on me!
Join Date: Jan 2014 Location: Vancouver
Posts: 694
Thanked 654 Times in 193 Posts
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07-23-2017, 05:53 PM
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#14 | | I contribute to threads in the offtopic forum
Join Date: Apr 2001 Location: VAN/RMD/BBY
Posts: 2,594
Thanked 1,022 Times in 450 Posts
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Cached site: AGEA - Bookkeeping and Accounting Services - Home
Looks like a pretty simple html type website if you ask me. You can probably build one that's miles better through a WYSIWYG type website.
Try www.weebly.com, it's not bad if all you need is a simple brochure-type website with a contact form. You'll likely start from scratch for SEO, but it's about making the best of the situation.
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07-23-2017, 06:31 PM
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#15 | | HELP ME PLS!!!
Join Date: Nov 2005 Location: vancouver
Posts: 5,987
Thanked 1,379 Times in 478 Posts
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sites looks pretty simple.
at this point i would suggest to rebuild again as that would be easiest.
Usually we let the owner of the domain have their own hosting and they will be paying the bills as we just create the website and upload to the web host. usually godaddy for me.
rarely do i ever host a website for a client.
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07-23-2017, 07:07 PM
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#16 | | To me, there is the Internet and there is RS
Join Date: Apr 2004 Location: Nanaimo
Posts: 16,007
Thanked 7,382 Times in 3,464 Posts
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Go to wix.com You will be able to build a better site within a day. No experience needed. Then redirect your name to the new site.
__________________
Until the lions have their own historians, the history of the hunt will always glorify the hunter. | |
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07-23-2017, 10:28 PM
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#17 | | Rs has made me the woman i am today!
Join Date: Apr 2013 Location: revscene
Posts: 4,044
Thanked 4,530 Times in 1,518 Posts
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Thanks for the responses guys! I'm pretty familiar with Wix, Weebly, or Squarespace. But I'm probably going to just either make one from scratch (after I learn some coding) or make one on WordPress.
For my capstone at school, we were using Yoast to optimize SEO. The funny thing is, I was actually going to launch a full rebranding initiative, complete with new website. But there was so much slack in the project, that I allocated resources to doing something else. Now I really have to get it done.
Thank you once again guys!
Sent from my STV100-1 using Tapatalk
__________________
|| 18 FK8 | R-18692 | Rallye Red | 6 MT ||
|| SOLD 97 E36 M3 Sedan | Arctic Silver | 5MT ||
|| RIP 02 E46 330ci | Schwartz Black II | 5MT | M-Tech II | Black Cube | Shadowline | Stoff Laser/Anthrazit ||
|| RIP 02 E46 M3 | Carbon Black | 6MT ||
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07-23-2017, 11:34 PM
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#18 | | Rs has made me the woman i am today!
Join Date: Apr 2013 Location: revscene
Posts: 4,044
Thanked 4,530 Times in 1,518 Posts
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Looks like google only cached the home page, but web archive helped a lot. It was only after I started pulling the content, that I realized how much of a crappy website this was. Grammatical mistakes everywhere. Guess this is a good thing.
Thoughts on Weebly vs Wix vs Squarespace? I think Squarespace is too minimal (read: basic bitch) for this sort of business, I also hate how there's no save button. I've had extensive experiences with both Weebly AND Wix but that was a good 3 or 4 years ago.
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07-23-2017, 11:35 PM
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#19 | | Rs has made me the woman i am today!
Join Date: Apr 2013 Location: revscene
Posts: 4,044
Thanked 4,530 Times in 1,518 Posts
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Also which hosting companies do you guys recommend?
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07-24-2017, 04:35 AM
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#20 | | Hacked RS to become a mod
Join Date: Feb 2002 Location: Sunny Hong Kong
Posts: 52,299
Thanked 23,809 Times in 8,186 Posts
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Any of those 3 will handle the hosting for you
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07-24-2017, 04:47 AM
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#21 | | RS Veteran
Join Date: Dec 2001 Location: GTA
Posts: 29,000
Thanked 10,496 Times in 4,303 Posts
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I'm not making fun of the OP, or the person who created the webpage, but when I clicked on the link to the webpage in question, I thought of something along the lines of an early 1990s GeoCities webpage. 
__________________ Quote:
Originally Posted by Badhobz Yeah. Typical Mainlander Barbie doll.
Her car even smelled nice. Like a mixture of luxury perfume and a hint of….. vag ? Fish sauce ? Something a bit dank | | |
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07-24-2017, 05:22 AM
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#22 | | Hacked RS to become a mod
Join Date: Feb 2002 Location: Sunny Hong Kong
Posts: 52,299
Thanked 23,809 Times in 8,186 Posts
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Yeah that's why sites like squarespace do so well now. They're basically the new Geocities.
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07-24-2017, 08:35 AM
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#23 | | God of Unce
Join Date: May 2008 Location: ASOT
Posts: 7,828
Thanked 167 Times in 43 Posts
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You might as well get a new website lol.
__________________
UNCE! UNCE! UNCE! UNCE! UNCE! UNCE! UNCE! UNCE! UNCE! | |
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07-24-2017, 09:10 AM
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#24 | | Rs has made me the woman i am today!
Join Date: Apr 2013 Location: revscene
Posts: 4,044
Thanked 4,530 Times in 1,518 Posts
| Quote:
Originally Posted by bcrdukes I'm not making fun of the OP, or the person who created the webpage, but when I clicked on the link to the webpage in question, I thought of something along the lines of an early 1990s GeoCities webpage. | Don't worry! No feelings were hurt. While GeoCities were before my time, I think the (terrible) design of the current website actually appears to our clients.
From my marketing capstone, it seems that older generations prefer the older look, as they are more likely to distrust or dislike modern and sleek designs.
All of our clients are baby boomers who own SMEs, while we're looking to diversify, we also don't want to hurt our existing brand image through a modern design.
The business owner is very adamant on working with people that don't cut corners as integrity is one of her key values. It seems like it's more difficult to find these kind of people amongst millennials and gen y.
Sent from my STV100-1 using Tapatalk
__________________
|| 18 FK8 | R-18692 | Rallye Red | 6 MT ||
|| SOLD 97 E36 M3 Sedan | Arctic Silver | 5MT ||
|| RIP 02 E46 330ci | Schwartz Black II | 5MT | M-Tech II | Black Cube | Shadowline | Stoff Laser/Anthrazit ||
|| RIP 02 E46 M3 | Carbon Black | 6MT ||
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07-24-2017, 10:10 AM
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#25 | | RS Veteran
Join Date: Dec 2001 Location: GTA
Posts: 29,000
Thanked 10,496 Times in 4,303 Posts
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Why is the owner hiring you to do this? Aren't you a millennial? 
(I'm kidding.) Good luck!
__________________ Quote:
Originally Posted by Badhobz Yeah. Typical Mainlander Barbie doll.
Her car even smelled nice. Like a mixture of luxury perfume and a hint of….. vag ? Fish sauce ? Something a bit dank | | |
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