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View Poll Results: Which Passport Canada Office is best?
Vancouver 12 20.00%
Richmond 29 48.33%
Surrey 19 31.67%
Voters: 60. You may not vote on this poll

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Old 08-18-2017, 04:35 PM   #1
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Passport Canada

I was wondering which Passport Canada office has the best service/shortest wait times?

I tried to go to the Vancouver office at 1pm today but after an hour and a half I had to leave because I didn't book enough time off from work.

Any tips/tricks are appreciated.
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Old 08-18-2017, 04:43 PM   #2
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Depends on the day and time you go. Fridays are busy everywhere. People like to go on their days off, and most of them join those days with the weekend. I was at the Vancouver location on a Wednesday, at around 11:00AM. Wait time was 1 hour. You were going at around lunch time which is going to be busy any day.
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Old 08-18-2017, 04:45 PM   #3
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Richmond. Only waited 30 mins last year to grab a passport for my son.
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Old 08-18-2017, 04:52 PM   #4
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Surrey Central location. I have just renewed about a month ago and only waited less than 30mins. I came pretty early tho at 11am on a Wednesday. Got my passport not even two weeks later.
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Old 08-18-2017, 05:09 PM   #5
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Spoke to the clerk at Richmond. He said Mondays and Fridays are busiest.
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Old 08-18-2017, 05:52 PM   #6
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My son just went to the Service Canada location on Gilmore and Canada Way. He was second in line. He got called up in ten minutes, they looked over his application and that was it. It's supposed to take longer than going to a designated passport office, but it didn't. If you are not in a hurry to get it, it might be a better alternative?

https://www.canada.ca/en/employment-.../passport.html



Service Canada is a "Receiving Agent." I think there's a few more around. Knight and Kingsway?
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Old 08-18-2017, 05:58 PM   #7
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I got mine under 2 weeks from Surrey
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Old 08-18-2017, 06:09 PM   #8
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Surreys been quickest for me but I've only been to the van and Surrey locations (van takes forever in my experience)
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Old 08-18-2017, 06:14 PM   #9
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If you're just renewing, do it by mail.
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Old 08-18-2017, 07:22 PM   #10
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Stay away from DT. Waited over a hour couple weeks ago and witnessed some guy trying to cut the line and go ape shit on a security guard when he was told to leave. Good news is I already received my passport in the mail. In comparison my mom went to the Richmond office last month and she said there was 10 minute wait.
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Old 08-18-2017, 07:43 PM   #11
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+1 for Surrey

Last time I went was in and out in 20 mins and got passport in mail in 10/11 calendar days

Went on a Wednesday or Thursday though.

Time before I went to richmond iirc wait was close to an hour but shipping time was about the same.

A lot easier to park at Surrey one, and I felt slightly racially profiled at richmond one. Probably see too many Asians throughout the day
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Old 08-18-2017, 08:25 PM   #12
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Old 08-18-2017, 09:28 PM   #13
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+1 was in and out of this place in 10 min for a passport

Quote:
Originally Posted by MG1 View Post
My son just went to the Service Canada location on Gilmore and Canada Way. He was second in line. He got called up in ten minutes, they looked over his application and that was it. It's supposed to take longer than going to a designated passport office, but it didn't. If you are not in a hurry to get it, it might be a better alternative?

https://www.canada.ca/en/employment-.../passport.html



Service Canada is a "Receiving Agent." I think there's a few more around. Knight and Kingsway?
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Old 08-18-2017, 09:45 PM   #14
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I've had best luck in Richmond and W Broadway location.
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Old 08-18-2017, 09:56 PM   #15
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Unless youre putting a rush on it, snail mail is the fastest. All you're doing is handing them an application anyways, and you get it in the mail. No point waiting in line for that.
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Old 08-18-2017, 10:40 PM   #16
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Well, they do check the application over for you in case you missed something. If a photo looks wrong or you missed a question or anything, they will tell you. If anything is wrong with the application and you mail it in, not only do you have to start all over again, but you lose your fee.

Not to mention having to wait again.............


Just my two bits.
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Old 08-19-2017, 04:02 AM   #17
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why isn't North Van on that list?

just renewed and didn't know you could pay for a 10 year passport. so i did.
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Old 08-19-2017, 06:14 AM   #18
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^ yeah, I just found out this year that we can renew here in Squamish - providing you don't need one-week or emergency service. Was quite handy versus going downtown and staring at the people.
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Old 08-19-2017, 08:29 AM   #19
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+1 was in and out of this place in 10 min for a passport
Yep did it here twice now about 10 mins both times. Just need to wait 2 or 3 weeks to get in the mail.
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Old 08-20-2017, 10:42 AM   #20
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As mentioned above:

Time and circumstances permitting, snail mail is actually the fastest. My family got theirs all done in 7 business days, including day of mailing and weekends.

Richmond or Service Canada locations were pretty fast for me as well. Maybe a week and a bit's worth of turnaround time? Wait time was reasonable at Richmond and Service Canada locations.

My last passport renewal was done at the Downtown location at Sinclair centre. It took about almost 30 - 45 minutes of wait time, but received my passport in 5 business days. No rush service required. You will have to consider the wait times and it varies day to day.

They will also encourage you to apply for a 10 year passport and that is to reduce service/work loads and save you time and hassle of applying for one every 5 years.
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Old 08-20-2017, 01:00 PM   #21
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thanks for the suggestions and advice so far everyone, and keep them coming... i'm not going to be able to do this for another week or two unless i do the suggestion of going to a service canada office (the one mentioned in burnaby is close to home for me).
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Old 08-20-2017, 03:21 PM   #22
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i went to the one on knight and kingsway. showed up 5mins before opening and was in and out in 10mins. this was done on a weekday though.
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Old 08-22-2017, 11:06 AM   #23
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I mailed mine in with express post and received it back in two weeks.
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Old 08-22-2017, 11:49 AM   #24
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Burnaby is not bad but I only went to renew the passport.
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Old 08-22-2017, 12:38 PM   #25
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I mailed mine in with express post and received it back in two weeks.
Exactly. I did the same thing.

Why wait in line unless you really have to do it in person?
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