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Old 05-10-2021, 11:19 AM   #1
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[WANTED] Automotive Service Advisor

Morrey Nissan Infiniti of Burnaby is looking for a dedicated and experienced Service Advisor to join a busy dealership in a full time aspect.

Location: 4450 Still Creek Dr.
Position: Full Time Automotive Service Advisor / Service Writer
Hours: Flexible during operational hours, 8 hours per day. Saturday also available
Contact: Please send your resume and cover letter to: Louis@morreyauto.com

KEY RESPONSIBILITIES:
  • Prompt and professional greeting of customers that come through our door
  • Providing an exceptional customer experience to yield consistently strong customer satisfaction scores.
  • Writing of service repair orders to resolve customer concerns, conducting the walk around process, reviewing vehicle history to identify servicing and repair
  • Promote sales of appropriate servicing, parts, & accessories
  • Effectively communicating with guests over the phone and in person
  • Maximizing revenue per work order while maintaining customer
  • Overseeing the service & repair process of oneís customer from beginning to end
  • Translating customersí repair problems into standard repair terminology while educating customers on maintenance and repair needs

REQUIREMENTS:
  • Must have 2+ years of related experience
  • Automotive experience preferred
  • Strong ability to multitask
  • Able to work in a fast-paced environment
  • Must have a valid driverís license and clean drivers abstract
  • Experience with DMS software (CDK preferred)
  • Multi-language an asset
  • Forward facing customer service experience or sales experience
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Old 05-20-2021, 03:20 PM   #2
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Please close.
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