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Vancouver Off-Topic / Current Events The off-topic forum for Vancouver, funnies, non-auto centered discussions, WORK SAFE. While the rules are more relaxed here, there are still rules. Please refer to sticky thread in this forum.

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Old 01-05-2009, 03:21 PM   #1
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Canadian Customs...Fail.

I ordered a sweater online and once it arrived, it got held by customs. So I filled out the one time power of attorney forms to have it cleared. however, after sending them this form, the sweater is somehow still behind, got shipped to toronto for some reason. so i called DHL, who explained that customs emailed the website that sold me my sweater for the sweaters fabric content
WTF????
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Old 01-05-2009, 03:23 PM   #2
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making sure it isnt made of explosive thread or something
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Old 01-05-2009, 03:24 PM   #3
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At least you know where it is. Mine has been out for delivery since the 31st. lol @ DHL.
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Old 01-05-2009, 03:27 PM   #4
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Quote:
Originally Posted by HachiSix View Post
At least you know where it is. Mine has been out for delivery since the 31st. lol @ DHL.
I like how they sent it toronto. then back to richmond. then back to toronto in the same day.
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Old 01-05-2009, 03:29 PM   #5
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The issue is DHL. They're the worst company I have ever dealt with and I will never purchase anything that is shipped through them. And be warned, DHL will keep giving you excuses and the run around to the point where you feel like going postal on their customer service reps but when you think you're package is forever lost some DHL jackass driver will delivery it and leave it at your front door, in plain sight so anyone can steal it even though the package has a signature option.

Edit:

Oh, and they're notorious for showing "out for delivery "customer not home" even though you were home and no DHL came by.

Last edited by Harvey Specter; 01-05-2009 at 03:33 PM.
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Old 01-05-2009, 03:33 PM   #6
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Yeah... DHL sucks.
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Old 01-05-2009, 03:49 PM   #7
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I believe Ulic has something to say about this issue
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Old 01-05-2009, 04:08 PM   #8
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Quote:
Originally Posted by Jah Al Zawahiri View Post
The issue is DHL. They're the worst company I have ever dealt with and I will never purchase anything that is shipped through them. And be warned, DHL will keep giving you excuses and the run around to the point where you feel like going postal on their customer service reps but when you think you're package is forever lost some DHL jackass driver will delivery it and leave it at your front door, in plain sight so anyone can steal it even though the package has a signature option.

Edit:

Oh, and they're notorious for showing "out for delivery "customer not home" even though you were home and no DHL came by.


and its fucking expensive too
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Old 01-05-2009, 05:21 PM   #9
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It's DH Fail for a reason.
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Old 01-05-2009, 06:02 PM   #10
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Quote:
Originally Posted by HB20 View Post
I ordered a sweater online and once it arrived, it got held by customs. So I filled out the one time power of attorney forms to have it cleared. however, after sending them this form, the sweater is somehow still behind, got shipped to toronto for some reason. so i called DHL, who explained that customs emailed the website that sold me my sweater for the sweaters fabric content
WTF????
want to pm me your DHL tracking number?? I might be able to help you out...
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Old 01-05-2009, 06:15 PM   #11
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damn these delays and shit.. still havent gotten 3 things i bought of ebay
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Old 01-05-2009, 06:24 PM   #12
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Quote:
Originally Posted by JackAss View Post
want to pm me your DHL tracking number?? I might be able to help you out...
username JackAss offering help..........
lol
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Old 01-05-2009, 06:42 PM   #13
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DHL is the worst shipping company ever..
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Old 01-05-2009, 06:51 PM   #14
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username JackAss offering help..........
lol
thats right... you have a problem??
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Old 01-05-2009, 06:52 PM   #15
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Quote:
Originally Posted by HachiSix View Post
At least you know where it is. Mine has been out for delivery since the 31st. lol @ DHL.
shoulda shipped it via Fedex!
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Old 01-05-2009, 06:59 PM   #16
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my order from ncix on the 18th of december, kept getting 'delayed due to weather' yet i see purolator trucks going up and down my street... call to complain and i get "ur call is important to us...." for like 2hrs

then i wrote a lengthy email complaint and BAM it gets shipped the next day (yesterday)
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Old 01-05-2009, 06:59 PM   #17
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Quote:
Originally Posted by Prelude_2_NV View Post
shoulda shipped it via Fedex!
and get rape with customs/handing/clearing fees
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Old 01-05-2009, 06:59 PM   #18
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Quote:
Originally Posted by HB20 View Post
I like how they sent it toronto. then back to richmond. then back to toronto in the same day.
is it possible they have a richmond in ontario as well? im assuming its moving from terminal to terminal while they determine whether it could be shipped to the west side.

and i can actually believe them when they say they have to contact the manufacturer of the clothing. you wouldnt believe what type of information my broker needed in order for me to clear a few company shirts through the border. it was ridiculous!
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Old 01-05-2009, 07:03 PM   #19
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Quote:
Originally Posted by JN06300T View Post
is it possible they have a richmond in ontario as well? im assuming its moving from terminal to terminal while they determine whether it could be shipped to the west side.

and i can actually believe them when they say they have to contact the manufacturer of the clothing. you wouldnt believe what type of information my broker needed in order for me to clear a few company shirts through the border. it was ridiculous!
Yup...they are very specific. Some of the things they require are: material type, material content, country of manufacture, country of origin, etc. Shipments get delayed by customs if these are not properly filled out by the shipper.
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Old 01-06-2009, 12:38 PM   #20
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I've used DHL several times, and have never had a problem whether it was shipping/receiving or having an item picked up for delivery.
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Old 01-06-2009, 02:44 PM   #21
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Quote:
Originally Posted by JN06300T View Post
is it possible they have a richmond in ontario as well? im assuming its moving from terminal to terminal while they determine whether it could be shipped to the west side.

and i can actually believe them when they say they have to contact the manufacturer of the clothing. you wouldnt believe what type of information my broker needed in order for me to clear a few company shirts through the border. it was ridiculous!
yes Richmond Ontario exists
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