[Sid Vicious]

and has been for the past coupla days?

[BrRsn]

yup been more than a few days though. And cutting in/out a lot.

I used to ping 90ms to toronto servers, pinging 120 consistently now. Sucks

[!Yaminashi]

Yeah mine has been slow at home too and always cuts off

[see.lai]

We all know that feel bro. :okay:

It's more pissing when you're playing a game and it starts to get laggy or dc's.

[TOS'd]

Yup same. modem keeps cycling randomly.

[MeowMeow]

Mine didnt work at all couple of days ago, so called shaw & fixed the problem
Shaw said they've been having some technical issues lately :(
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[lilaznviper]

same thing is happening to me... super slow and calling them doesn't help with the crappy long wait times. 4+ hours

[Mr.HappySilp]

lol switch to Novus!

[LP700-4]

Right now
http://www.speedtest.net/result/1535588362.png

Compared to
http://www.speedtest.net/result/1403866428.png

:okay:

[DC5-S]

same problem and on shaw

[Bonjour43MA]

3 MB/s down and 1 MB/s up on Novus here, no issues.

[VK79]

Yep kits area here, on 25 plan and cutting in and out last couple of days with avg 1-1.5mB/s DLs (was 3.1m before)

Parents house near UBC same problems.

[Prolowtone]

My internet is slow, and my cable is acting up. :S Last night i could not connect to the gateway 3 times. We went from Shaw and their best internet to Telus with their new internet and cable, Now back to Shaw and their new set up. Cant win :S

[q0192837465]

http://www.speedtest.net/result/1535633705.png

Renfrew Heights

[Bahhbeehhaaaa]

my ping jumps everywhere!~~... i thought i was my router lol

[davy]

Glad i wasn't the only one. I was sooo annoyed last night.

[moomooCow]

I thought it was my modem that's dying... but for me it's just random cut outs and brief periods ( like 1 min ) where my internet is slow as fuckkkkkkkk .

[b0unce. [?]]

http://cdn1.knowyourmeme.com/i/000/107/432/original/i_hug_that_feel.png?1300595876

[ShadowBun]

yep.
fking slow

[truth]

WE ALL KNOW THAT FEEL... - YouTube

[Nssan]

its all this new internet tech they are sprucing up..

hope those engineers really did their homework and figure something out soon.

the most pissing thing is you don't even want to call, after 3 hours of waiting, nothing get solved.

[Teh Doucher]

im out in surrey and havent really noticed anything..

http://www.speedtest.net/result/1536153496.png (http://www.speedtest.net)

[CharlieH]

http://www.speedtest.net/result/1536158655.png

vancouver shaughnessy area

[Anjew]

http://www.speedtest.net/result/1536266557.png

north burnaby brentwood area

[twixxer]

langara area - http://www.speedtest.net/result/1536758218.png (http://www.speedtest.net)

[BrRsn]

http://www.speedtest.net/result/1536932990.png

near knight st bridge :(

at night time it dips wayyy lower though

[Prolowtone]

http://www.speedtest.net/result/1536969392.png (http://www.speedtest.net)

[lilaznviper]

http://www.speedtest.net/result/1537491500.png (http://www.speedtest.net)

I get a failing grade

[k3mps]

http://www.speedtest.net/result/1537496855.png

[Gh0stRider]

this is fucking bullshit

http://www.speedtest.net/result/1537512046.png (http://www.speedtest.net)

http://www.speedtest.net/result/1537513092.png (http://www.speedtest.net)

[BrRsn]

http://www.speedtest.net/result/1536932990.png

near knight st bridge :(

at night time it dips wayyy lower though

Here I am tonight (11pm) It'll go even lower around 1am
http://www.speedtest.net/result/1537513272.png


Honestly, more than anything it feels like I'm losing packets or something because even at 10mbit websites should load super fast. Bullshit!

[clowe]

On Extreme 25:

http://www.speedtest.net/result/1537527894.png

[tamazoid]

langara area - http://www.speedtest.net/result/1536758218.png (http://www.speedtest.net)

Which package is this? Shaw's new broadband 100?

My internet just now on Shaw Extreme:
http://speedtest.net/result/1537538639.png

This is probably their plan to get people to switch to their broadband... I know I'm waiting to be switched to their broadband 50. Luckily it's cheaper for the first 6 months.

[maksimizer]

Good to go ehre..................

[!Yaminashi]

So when you guys call in do you actually get through? Or are waits just too ridiculous so you hang up? I'm curious as to why the internet speeds are so epically shitty right now

[Tim Budong]

So when you guys call in do you actually get through? Or are waits just too ridiculous so you hang up? I'm curious as to why the internet speeds are so epically shitty right now

The waits today wasn't bad
15min
but they were all useless

I twittered them, and now the help has been AMAZING

[clowe]

Mine is slower than dial-up right now...

http://www.speedtest.net/result/1541090098.png

:fuuuuu:

[tamazoid]

Just upgraded to Shaw's Broadband 50! Pretty happy!

http://www.speedtest.net/result/1542517023.png

[seakrait]

Mine is slower than dial-up right now...

http://www.speedtest.net/result/1541090098.png

:fuuuuu:

that's what i get around that time too. and past midnight to say at least 2am sometimes i can't even connect. :(

[!Yaminashi]

http://www.speedtest.net/result/1542809397.png
:okay:

[trip]

http://www.speedtest.net/result/1543027241.png

xtrm internet 10:32 pm

[ShadowBun]

wtf.

im on extrm and highest i ever gotten is 7mb/s!
http://speedtest.net/result/1543038620.png

[PiuYi]

^ WHY YOU COMPLAIN :yuno:


http://www.speedtest.net/result/1543041417.png (http://www.speedtest.net)

[LP700-4]

http://www.speedtest.net/result/1543043070.png :fulloffuck: :seriously:

Shaw thinks they can get away with this shit cause they have a steady customer base. What we need to do is to have everybody on RS that has Shaw to cancel, and switch to Telus.

What ya gonna do now shaw? :troll:

[HSBC_Slave]

http://www.speedtest.net/result/1543048360.png
Telus in Richmond on 15mb. Pretty Fair

[lilaznviper]

http://www.speedtest.net/result/1543073542.png (http://www.speedtest.net)
a bit better than a couple of days ago... it seems like right when peak hour hits internet just goes to shit

[Armind]

My sick broadband speed. Epic, i know.

http://www.speedtest.net/result/1544911216.png

[Alatar]

That's slower than my telus optik, and my telus optik is the slowest possible optik they offer! Something like 14mbps/.86mbps!

Incidentally, I switched a year ago because I end up saving $10/mo and get more HD channels with Telus, than I had with Shaw. My internet speed is the same, as I was getting 15mbps/1mbps with Shaw, at BEST (more consistently around 6-7mpbs/1mbps with Shaw) so it was a bit of a no-brainer. Shaw wasn't willing to match or attempt to do anything for me, as an existing customer who had been with them for over 5+ years. It wasn't until the day I called to cancel my services that they offered to match. Go figure.

Unfortunately, all the major telecom companies are pretty well the same in terms of customer retention. Not willing to extend offers to existing customers as much as they are to new customers. And only willing to try to do something to keep you from cancelling.

[Happy]

http://www.speedtest.net/result/1544962476.png

[Tim Budong]

http://www.speedtest.net/result/1544968134.png

In Richmond, in a complex
I blame all those fuckers using PPS or wutever for their TV fix for my issues

[Eatman]

http://www.speedtest.net/result/1545014413.png


i'm supposed to be on extreme too


but then again i'm on wireless...

[EmperorIS]

cutting in and out every night

[invader]

Ever since I upgraded to extreme, my nets being slow and unreliable. The new router with wifi built in sucks.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[taylor192]

http://www.speedtest.net/result/1545039372.png

[nl96]

http://www.speedtest.net/result/1547981422.png

fixed ~Turbo E

[Tim Budong]

so i got my bb50...
hit peak hours..around 930pm.. drops to 9 mbps... I SWEAR ITS THE PPSTV in my apartment..

but its 4am and its back to normal :nyan:
http://www.speedtest.net/result/1549026456.png

[Armind]

:fuckyea:

http://www.speedtest.net/result/1549035169.png

[bloodmack]

Ever since I upgraded to extreme, my nets being slow and unreliable. The new router with wifi built in sucks.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

Yeah the new routers always freeze on me after long periods of hard use. Every now and then it will cut my internet out and then come back 30 minutes later. But, my speeds are fine. Not at home right now but I'll post up my speeds when I get back to compare :P.

[Gh0stRider]

anyone know how much shaw charges for installing a new cable outlet?

[NLY]

anyone know how much shaw charges for installing a new cable outlet?

To install an brand new outlet Shaw charges $24.95. If you have a full cable bundle you can have up to 4 outlets running full cable at no extra charge. Give the local office a call and they should be able to book a work order for an installer to come out and put one in for you.
PS: He may run a complete new line if possible or may just split off the BR one. It's best to be home when he comes and find out the options and select the best for you.

[trip]

anyone know how much shaw charges for installing a new cable outlet?

49.95 for a new outlet installation.

can only be done on an outside facing wall ie wall with window

[BrRsn]

Seems like I fixed my internet problems by switching from a cable socket that had a splitter going from my wall to my TV/Modem to a dedicated outlet that goes only to my modem. Go figure

[Bahhbeehhaaaa]

sigh, my internet goes on and off!!~ =/ lags like a bitch playing css

[Teh Doucher]

I still don't even have any Internet :(
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[!YaoShi]

I was having problems on my extreme. Was getting 5mbps. Apparently Kaspersky limits the internets on the default settings. Fail. Now getting 45 or so on 50bb. W00t!
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[Gh0stRider]

i changed my splitter to a better one and it went from 1mbps to 18mbps
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[chin3se604]

yea ever since i got my broadband 50 ... like 3 weeks ago.. my internet has been cutting in and out... really effects my sc playing lol

[Bahhbeehhaaaa]

http://www.speedtest.net/result/1564689875.png

HELP. HELP HELP.

[fs604]

http://www.speedtest.net/result/1564689875.png
HELP. HELP HELP.
*fixed
LOL upload higher than download.

http://www.speedtest.net/result/1564705753.png
mine during peak.. ehh good enough. :okay:

[Sir_Loin]

http://www.speedtest.net/result/1564713609.png

[eddoe]

http://www.speedtest.net/result/1564723682.png

[rexsomnii]

http://www.speedtest.net/result/1565877983.png (http://www.speedtest.net)

[Tim Budong]

i changed my splitter to a better one and it went from 1mbps to 18mbps
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

link to this splitter?

[Manic!]

http://www.speedtest.net/result/1566059420.png (http://www.speedtest.net)

[k2_alpha]

I am at
http://www.speedtest.net/result/1566065566.png (http://www.speedtest.net)

but at night, (especially between 7-10pm) it slows WAY down

[GodZilla]

How many of you are wireless and how many hard wired?
I am currently wireless but thinking of running the cable to become hard wired.

http://www.speedtest.net/result/1566248771.png

[!Yaminashi]

How many of you are wireless and how many hard wired?
I am currently wireless but thinking of running the cable to become hard wired.

http://www.speedtest.net/result/1566248771.png

Whatever my speedtest image was it was from a wireless router connection.
Funny how my bro's hardwired gaming connection never seems to fail:pokerface:

[rexsomnii]

Before

http://www.speedtest.net/result/1565877983.png (http://www.speedtest.net/)

After upgrade to Broadband 50.
http://www.speedtest.net/result/1568158721.png (http://www.speedtest.net)

[!YaoShi]

yea ever since i got my broadband 50 ... like 3 weeks ago.. my internet has been cutting in and out... really effects my sc playing lol

This still happens for you? I always have to reset the modem.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[Bahhbeehhaaaa]

TOOK ME 5 FUCKING MIN TO LOAD THIS PAGE FUUUUUUUUUUUUUUUUUUU

http://www.speedtest.net/result/1662543920.png

help.... i'm seriously gonna start cutting myself

[Joe*PREC]

I use Shaw and have intermittent problems as well.. goes downa lot after mid-nite

[Joe*PREC]

Whatever my speedtest image was it was from a wireless router connection.
Funny how my bro's hardwired gaming connection never seems to fail:pokerface:


I'm thinking same thing wireless always has issues

[CRS]

http://www.speedtest.net/result/1662596177.png

:pokerface:

[Liquid_o2]

Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)
Apologies for the double post, first time using rs mobile

[Liquid_o2]

Anyone's shaw network completely down since this afternoon? Tried to troubleshoot the problem myself but the modem just isn't getting a connection, must be something on shaws end I assume.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[Gh0stRider]

http://www.speedtest.net/result/1664257508.png

[TOS'd]

http://speedtest.net/result/1664268357.png

[eddoe]

http://www.speedtest.net/result/1664277924.png

[Liquid_o2]

Turns out they deactivated our modem because they sent us a new modem which we are going to receive tomorrow. I was yelling at the tech support guy due to the insanity of how they operate but what's the point. Wish I could drop shaw the same way I dropped Rogers
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[LiquidTurbo]

How much do you guys play for the 50Mb/s?

I get 1.5Mb/s with Telus ADSL. :okay:

[Euro7r]

http://www.speedtest.net/result/1666039189.png

You gotta be fkn trolling me Shaw. Internet slow like a POS tonight. Can't seem to load anything :fuuuuu:

[StylinRed]

im on wifi dads currently playing bf3


http://www.speedtest.net/result/1666080425.png


extreme btw

[TOPEC]

How much do you guys play for the 50Mb/s?

I get 1.5Mb/s with Telus ADSL. :okay:

Extreme (25Mbps/250GB):
For 6 Months
$29.95/mo
Bundled Price
$52.00/mo
Standalone Price
$62.00/mo

Broadband 50 (50Mbps/400GB)
For 6 Months
$29.95/mo
Bundled Price
$59.00/mo
Standalone Price
$74.90/mo

im on shaw's personal plan ($109/month), which includes BB50, i figured with 50Mbps and 400GBs, i would download the shows i want and screw the tv channels instead of getting all the tv channels and slow internet.

and for anyone whos on extreme, unless ur on a retentions or promo plan, i suggest u switch to BB50 as its only $7 more a month than extreme, its a no brainer

[mr_chin]

Extreme (25Mbps/250GB):
For 6 Months
$29.95/mo
Bundled Price
$52.00/mo
Standalone Price
$62.00/mo

Broadband 50 (50Mbps/400GB)
For 6 Months
$29.95/mo
Bundled Price
$59.00/mo
Standalone Price
$74.90/mo

im on shaw's personal plan ($109/month), which includes BB50, i figured with 50Mbps and 400GBs, i would download the shows i want and screw the tv channels instead of getting all the tv channels and slow internet.

and for anyone whos on extreme, unless ur on a retentions or promo plan, i suggest u switch to BB50 as its only $7 more a month than extreme, its a no brainer

Only if it's bundled right? Standalone is $12.

Only thing I have in my house is internet, no phone nor cable.

[Bahhbeehhaaaa]

http://www.speedtest.net/result/1666039189.png

You gotta be fkn trolling me Shaw. Internet slow like a POS tonight. Can't seem to load anything :fuuuuu:

i got 0.53mbs download last week ( shaw extreme) .. I think 2.50mbs is livable =) but seriously all the internet providers are kinda messed lately

[littledog]

Hardwired and on extreme

http://www.speedtest.net/result/1667712461.png

[krazynuck]

http://www.speedtest.net/result/1667719773.png

it always seems slow during holidays

[TOPEC]

Only if it's bundled right? Standalone is $12.

Only thing I have in my house is internet, no phone nor cable.

true its $12 more if its standalone, but for $12 more a month u get 2X the speed (50 consistent Mbps vs 25 powerboost Mbps) and almost 2X the bandwidth (400GB vs 250GB)

take a look at my speed test history, i too used to be on extreme, and u can tell when i switched to BB50 is almost consistent

http://img525.imageshack.us/img525/3560/speedtestfu.jpg

with extreme, dont forget ur getting 25Mbps ONLY FOR ~20sec, after that it dies down cause of the powerboost function

heres a conspiracy for u, shaw is fking with u extreme users so u switch to BB50, LOL

[bayee]

http://www.speedtest.net/result/1667833874.png

[spideyv2]

Fuck shaw internet. That is all.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[subordinate]

Down for me as well
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[EmperorIS]

mine just went down

now up

[vixroar]

ditto

[seakrait]

on shaw "extreme" ...

http://www.speedtest.net/result/1702172506.png

http://www.speedtest.net/result/1702174389.png

[spideyv2]

Anyone have any experience with Telus internet? How is it?

[Psykopathik]

tested this AM
Broadband 50

http://www.speedtest.net/result/1704761077.png (http://www.speedtest.net)

[satek]

shaw high speed
http://speedtest.net/result/1704775563.png

[Jayboogz]

holy fuck shaw internet has been laggy lately..

[hongy]

http://www.speedtest.net/result/1711885163.png (http://www.speedtest.net)

But will cut out constantly.

[Harvey Specter]

http://www.speedtest.net/result/1713917171.png

Mines been laggy as well and it was down yesterday.

[syee]

Pssh...those results aren't slow... :P

This is mine taken about 2 minutes ago. This is a regular occurence with my connection. Paying for Shaw Extreme.

http://www.speedtest.net/result/1714254193.png

and 2 days ago, it was even worse:

http://www.speedtest.net/result/1709896986.png

Been keeping a log that I can throw at Shaw support...

[ForbiddenX]

My internet has been really slow lately... I have shaw extreme

http://www.speedtest.net/result/1862229933.png

Anyone else noticing slow speeds recently?

[LP700-4]

http://www.speedtest.net/result/1862243204.png

Terrible lately aswell

[lgman]

http://www.speedtest.net/result/1862265138.png (http://www.speedtest.net)
:whistle:

[HondaGuy]

Anyone have any experience with Telus internet? How is it?
Upgraded my telus internet few months ago with new gateway wireless and no problems. Fast speed online and watching videos.

[Bouncing Bettys]

http://www.speedtest.net/result/1862281537.png

[willystyle]

It has been slow for me as well during peak times for the past week or two.

[s3an]

telus ftw.
http://www.speedtest.net/result/1862290356.png

Okay I don't usually get this..

[willystyle]

http://www.speedtest.net/result/1862297042.png

I have a 50/3Mbps connection.

[hillmar]

Telus Ftw for me too... no more slow downs during 5 - 8 in the afternoon when I was with shaw!
http://www.speedtest.net/result/1862405036.png (http://www.speedtest.net)

[Gh0stRider]

http://www.speedtest.net/result/1862414963.png (http://www.speedtest.net)

[Datsun]

http://i.imgur.com/xtvao.jpg

High Speed Extreme :rolleyes:

[Stormspirit]

Its been really bad, after I downloaded ME3. It seems like the wireless always cuts off. Any idea how to fix this? =(

[Psykopathik]

http://i.imgur.com/xtvao.jpg

High Speed Extreme :rolleyes:

you didnt upgrade to BB50? isnt it less money too???


EDIT: no, its $8 more/months for double the bandwidth. cheaper if you have more services.

[Datsun]

you didnt upgrade to BB50? isnt it less money too???


EDIT: no, its $8 more/months for double the bandwidth. cheaper if you have more services.

I'm on the unadvertised student plan; phone, personal TV + chinese package, and 'extreme' internet for ~$45/month.

Really wish I was allowed to get BB50 though, everyone gets speeds very close to it. :(

[surreyjack604]

I have bb50 and its been so slow the last couple of days
http://www.speedtest.net/result/1863775098.png (http://www.speedtest.net)

[Good_KarMa]

http://www.speedtest.net/result/1863780017.png
:dizzy:

[TOPEC]

Shaw Internet down in Richmond?

[nismosx]

Anyone esle have their shaw internet down?

[trip]

shaw is aware of the issue and is working on getting it fixed for lower mainland

[BossFrancis]

Shaw is getting shittier and shittier

[Renthal]

Shaw is out in Victoria as well...

[Ikkaku]

For the past week, my normal highspeed hits maybe 8Mb/s for it's fastest speed

YouTube becomes twitchy, and streaming videos barely work.

[Alatar]

Thank god I'm not on Shaw.

[Gh0stRider]

about 50% slower than usual

[ts14]

wow i thought that it was just me :pokerface:

[Gh0stRider]

http://www.speedtest.net/result/1871374358.png (http://www.speedtest.net)

burnaby server is slower

http://www.speedtest.net/result/1871377108.png (http://www.speedtest.net)

[pastarocket]

-finally got my Internet connection up and running last night at 10:15. Slow poke Shaw fixed their technical issues. Shaw customer service message "Waiting time is twenty five to forty one minutes." -must have been a horde of angry customers calling them last night,

[TOPEC]

-finally got my Internet connection up and running last night at 10:15. Slow poke Shaw fixed their technical issues. Shaw customer service message "Waiting time is twenty five to forty one minutes." -must have been a horde of angry customers calling them last night,

thats not too bad of a wait time, i tried calling right when the internet went down, the message was, "current wait time is... MORE THAN 2 HOURS"

[BossFrancis]

Whys mine in Lynnwood?
http://www.speedtest.net/result/1871849267.png (http://www.speedtest.net)

[mr_chin]

bb50 here and i'm getting less than 10mbps download.. wtf.

[KingDeeCee]

I'm not sure if this is just my connection, but it seems that every few days, usually at night, my internet would cut and come back for 10 + minutes. Anyone know what cold be causing this? Torrenting?

[melloman]

http://www.speedtest.net/result/1891108817.png

At the office... seems slow. =|

[TOS'd]

anyone's net keep cutting out in the last 24hrs? mine cut out maybe 5 times, so annoying.

http://speedtest.net/result/1900797049.png

[LsquareD]

Happening to me too. Damn you Shaw!

[StylinRed]

mines just been going slower than a 2400baud modem several times throughout the day over the last few days -_-

[Bahhbeehhaaaa]

I'm playing css .. average ping at 52ms then it will jump to 250ms and will slowly drop down to 50ish then it will jump again and again... anyone having problems?? Download rate is at 2.5 from speedtest.net

[Harvey Specter]

http://www.speedtest.net/result/1975588694.png

http://www.speedtest.net/result/1975589976.png

[tonyvu]

Telus FTW guys :fuckyea:

[Harvey Specter]

Well Shaw is upgrading their lines for more bandwidth for the internet and providing mpeg4 for TV. I doubt you'll get the speeds I posted above on Telus.

[BaoTurbo]

Wtf 90mb/s makes my 25mb/s package look like nothing :QQ:

[tonyvu]

Well Shaw is upgrading their lines for more bandwidth for the internet and providing mpeg4 for TV. I doubt you'll get the speeds I posted above on Telus.

its all about consistency, if you pay extra for the speed than good on you. For most people with simple internet usage telus is way more reliable

[Ikkaku]

its a hit and miss regardless of company.

I have plenty of friends who find telus to be good, but at the same time plenty other friends who have nothing but complaints about it.

http://www.speedtest.net/result/1976608462.png (http://www.speedtest.net)
BB50

[fsy82]

http://www.speedtest.net/result/1976610012.png (http://www.speedtest.net)

[BaoTurbo]

Is it me or my shaw modem is resetting itself

[lilaznviper]

I had a few people that had their cisco modems reset itself and back to unbridge mode, called shaw business line.... waited 30 minutes just for the other person to go 'I don't understand what you want me to do it is already in bridge mode, and you are suppose to get a 192.168.x.x from the modem' :facepalm:

[Mr.HappySilp]

Any one having super slow speed with torrnets?
I can't get above 100kB/s no matter the time of the day -_- it wasn't like till about a week ago.

[Bahhbeehhaaaa]

I changed my account to student plan at shaw cable, my internet now is sooo slow..

http://www.speedtest.net/result/2184168724.png
my upload is at 0.5mb/s.. any solutions?

[Anjew]

its a hit and miss regardless of company.

I have plenty of friends who find telus to be good, but at the same time plenty other friends who have nothing but complaints about it.

http://www.speedtest.net/result/1976608462.png (http://www.speedtest.net)
BB50

novus has been pretty solid for me for a year now. even counterstrike i have been able to get a stable 4ms ping on some seattle and vancouver servers

http://www.speedtest.net/result/2184204081.png

my mom has telus and it is definitely no where close to the 25mbps advertised but its solid and thats all my mom needs.

[Verdasco]

anyone else experiencing down time and such at certain times of the day and modem resetting?? I called and got an appointment for friday :okay:

probably switch to novus if this presist... how much is novus compared to shaw anyways??

[ts14]

my modem was down for a few mins yesterday :okay:

but then the internet came back so i didn't bother calling show

[!Nhan]

so..... Anyone having Internet outage right now? Kingsway tyne area
Posted via RS Mobile

[Bahhbeehhaaaa]

Nope, Renfrew Heights

[Verdasco]

anyone here notice how shitty the wifi speeds are around 12am and late?? I come home drunk and my wifi is shit!! 150$ router does nothing :drunk:

[spoon.ek9]

^ don't even need a router anymore, you can upgrade to their wifi modem for free now.
Posted via RS Mobile

[lilaznviper]

^ their wifi modem\router sucks even more.

[spoon.ek9]

Haha maybe it's cuz I don't game anymore. It serves my purposes just fine :)
Posted via RS Mobile

[nismosx]

holy crap my shaw internet is slow 35ping and 6mbs
http://www.speedtest.net/result/3019204262.png (http://www.speedtest.net/my-result/3019204262)

[SpeedStars]

http://www.speedtest.net/result/3019214511.png
:badpokerface:

[Mr.HappySilp]

http://www.speedtest.net/result/3019257039.png (http://www.speedtest.net/my-result/3019257039)

sigh.....

[slicrick]

http://www.speedtest.net/result/3019290811.png :okay: :fuuuuu: :facepalm:
Shaw has always been brutal but never as bad as the last few days i miss telus

[JShifter]

lately it's been really lagging during the past week some sites won't load or the modem will just stop flashing

[lilaznviper]

http://www.speedtest.net/result/3019411127.png
its been good for me so far

[scoobyej20]

Telus Internet 50

steady 50Mb/s.. not complaining

http://www.speedtest.net/result/3019507548.png

[CRS]

http://www.speedtest.net/result/3019539798.png (http://www.speedtest.net/my-result/3019539798)

[ShadowBun]

Is Shaw working for you guys?
Posted via RS Mobile

[CRS]

Is Shaw working for you guys?
Posted via RS Mobile

Yup.

Renfrew heights.

[ShadowBun]

just came back after 20mins or so of not working

Near Burnaby North

[yoursyumiko]

I know Shaw BB50 has limit of 400GB monthly, but they don't charge if you go over.
Does anyone know if Telus will charge the extra?

I am thinking switch to Telus 50, but my brother keeps downloading and uploading Torrents 24/7, which makes around 600-800GB of usage monthly. I can't afford paying for the extra usage

[corollagtSr5]

TELUS High Speed: frequently asked questions (http://telus.com/jsp/productcatalogue/personal/help/internet/highspeed/highSpeedFAQ.jsp#HSUSEFAQ04)

It says they will email you if you significantly go over. If you continue they will suspend your account. No extra charges for going over.

I just moved over to telus with internet 50. Im in east vancouver queen elizabeth area. Internet is pretty fast for downloading. I just did this test right now. I got 20ms ping. 21.39Mbps download and 10.27Mbps upload.

[ShadowBun]

Im with Shaw's student plan

never goes pass 5Mbps

[LP700-4]

http://www.speedtest.net/result/3059795472.png

Im on BB50 Shaw. Pretty spot on, no complaints.

[Tr1ll]

Is Shaw down for anyone in Richmond? Specifically around the #3 and Francis area?
Posted via RS Mobile

[Tai Chi]

Is just really really slow...working though... #6 & Cambie

[lilaznviper]

i'm near #6 and cambie and my net seems decent but lately i notice a lot of people complaining that the internet has been really slow

http://www.speedtest.net/result/3070620654.png

[Red-nijzllab]

Yeah I noticed while I was on pornhub movies were taking way too long.

[b0unce. [?]]

shaw has been disconnecting and has been pretty slow over the last couple weeks.

[Harvey Specter]

No issues here (Vancouver).

http://www.speedtest.net/result/3070864385.png

[knight604]

Man does this shit always happen?

[Volvo-brickster]

No Shaw in coquitlam right now
Posted via RS Mobile

[EuterVanWasser]

The age old question.. Telus or Shaw.

What I'll say is.. I just spent another 45 minutes dealing with Telus support. When their service works, it's great - but man, Telus is very unreliable in my neighbourhood and I'm spending way too much time trouble shooting issues. I've just lost my land lines for the second time in months - last time they were down for 4 days before a tech could get out and fix it.

I'm looking to go back to Shaw because I found them to be more consistent.

[ruthless]

Anyone else having this problem with Firefox?

Seems like its the ISP (Shaw)
Suddenly, *only with Firefox* all computers in the house show (Error code: ssl_error_rx_record_too_long) when trying to access any Google product. | Firefox Support Forum | Mozilla Support (http://support.mozilla.org/en-US/questions/976504?esab=a&s=%28Error+code%3A+ssl_error_rx_record_too_long%29&r=0&as=s&page=1)

Pretty much get this error when I try and connect to any secure (https) website (facebook, google)
An error occurred during a connection to www.facebook.com. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

[EmperorIS]

its slow again!!!!!

[JackAss]

ya... only getting 4 mbs on upload. :troll:

http://www.speedtest.net/result/3093070282.png (http://www.speedtest.net/my-result/3093070282)

[EmperorIS]

ya... only getting 4 mbs on upload. :troll:

http://www.speedtest.net/result/3093070282.png (http://www.speedtest.net/my-result/3093070282)


Jackass.

[Leetastic]

Is anyone around Commercial & Broadway getting some slow ass internet recently? This past week i've been getting 200-300 ping and constant 1-2mbps down and .5 up and i can't do shit, struggling to even load a 240p video that is only 1min long

[Amuse]

Is Shaw working for you guys? Mine is down this morning.

[Euro7r]

Works fine from my end. Maybe certain areas affected?

[wingies]

wow some of you have pretty crazy speeds. how much you paying a month for internet?

[EmperorIS]

Slow as a son of a bitch right now

[Mr.HappySilp]

On Shaw Internet 50 and I am sure I constantly go over by a lot but never got ding for extra usage. Maybe is because I am still using their old modem?

[EmperorIS]

Slow as a dick fuck again. Going on and off

[jsran]

Slow as a dick fuck again. Going on and off

same here.

[BrRsn]

mini bump

my shaw has been shit lately. Torrents and speedtests still show that my internet is as fast as it should be, but loading websites is slow as hell

Finally I fixed it (for now, anyways) -- I'm assuming it's because the DNS servers shaw assigns by default are crap. Anyways, I followed this guide:

Speed Up Your Web Browsing in a Few Clicks: A Brief Introduction to DNS (http://lifehacker.com/5848823/dns-jumper-finds-the-fastest-dns-server-for-you-and-applies-it-with-two-clicks)

I downloaded the tool (it's a standalone app, so no installing) and it told me the closest DNS servers. If you have the Shaw modem/router log into it, then go to Setup, then Lan set up.

Here's my new settings (and my internet is snappier, especially RS):
http://i.imgur.com/LN8tzko.png


The first one is openDNS, which was the closest. The other two are google's DNS servers, which pinged considerably higher but should at least be reliable

[hirevtuner]

anyone experiencing shaw being slow or down?
internet and tv was down for an hr
(kingsway and victoria area)

[JKam]

internet was down a couple days ago but everything is fine now (Brentwood area)

[dotdot]

Change to google fiber super fast

[ancient_510]

I've made a very interesting observation about Shaw speed.
The company I work for has two branches, one in Burnaby and one in Nanaimo.
There is a VPN connection between the two. The VPN appliance can aggregate multiple WAN links into a big fat pipe of data.

Burnaby branch has Shaw50 as the primary connection and Telus6 as a redundant.
Nanaimo branch is unfortunately only served by Telus and has a pair of Telus3 connections (limited by length of cable to nearest DSLAM) and one HSPA/LTE antenna.

If I set the link aggregation to bias towards Burnaby Telus connecting to both Nanaimo Telus, I see average pings of 110 ms.
If I set the link aggregation to bias towards Burnaby Shaw connecting to both Nanaimo Telus, I see average pings of 60 ms.

Seems crazy that a Telus to Telus VPN is "slower" than a Shaw to Telus connection.

[VanCellClinic]

Mine is absolute awful. Called them and they still haven't done anything about it.

[CRS]

My shaw has been terrible lately.

[Euro7r]

What pisses me off is, when Shaw is down, they refuse to even offer a single dime in refund credit. Paying for no internet, practically sometimes. I've been with Shaw for a long time and no budging in monthly fee negotiation with them. :fuuuuu:

[Hondaracer]

How long was it "down" for?

If it's under 8 hours Id say that's a little much to ask for refunds.

[Euro7r]

How long was it "down" for?

If it's under 8 hours Id say that's a little much to ask for refunds.

Sometimes, it'll be down for a few hours minimum.

It's like saying, can you work all day, but we won't be able to "pay" you for a few of those hours today...

[Anjew]

What pisses me off is, when Shaw is down, they refuse to even offer a single dime in refund credit. Paying for no internet, practically sometimes. I've been with Shaw for a long time and no budging in monthly fee negotiation with them. :fuuuuu:

really? how many people at shaw said no to your refund request? Because generally they do give a refund for outages... Call tech support for reimbursements instead of customer service.

[TOPEC]

What pisses me off is, when Shaw is down, they refuse to even offer a single dime in refund credit. Paying for no internet, practically sometimes. I've been with Shaw for a long time and no budging in monthly fee negotiation with them. :fuuuuu:

i really dont think its worth it to call in and complain for a credit thats less than a dollar...

[Sid Vicious]

My ping is over 200...da fuq and spikes of 300+

[elwell]

Speedtest.net by Ookla - My Results (http://www.speedtest.net/my-result/4074848591)

my school's internet speed, reason why i stay here all day

[mr_chin]

Anyone else having trouble with their shaw email. All of a sudden, I'm being asked to enter password and when trying to login to webmail, authentication failed. I went into my shaw account and changed the password for that specific email but did not resolve anything.

[Tim Budong]

Anyone in south Burnaby notice the internet is gone?

[trip]

Anyone else having trouble with their shaw email. All of a sudden, I'm being asked to enter password and when trying to login to webmail, authentication failed. I went into my shaw account and changed the password for that specific email but did not resolve anything.

compromised and locked. it will have to be unlocked by technical

[cunninglinguist]

http://beta.speedtest.net/result/4141435267.png

Speedtest.net by Ookla - My Results (http://beta.speedtest.net/result/4141435267)

1.23 mbs download now. Really slow!

[luke]

It slowed down to ~1Mbps for me a couple weeks ago in my area (Metrotown). After the second day I called Shaw and they confirmed there was no issue on their end. Magically after talking to them it was back to normal.

[mr_chin]

compromised and locked. it will have to be unlocked by technical

Just noticed that there was 3 spam mail sent out from my email, most likely the cause of the lock out.

[Tr1ll]

Is Shaw down for anyone in the #3 and Francis area in Richmond?

*EDIT* Back up

[Eatman]

Shaw internet fucked for anyone else right now?
east van area

[SpuGen]

Yup. van tech.

[Eatman]

oddly enough, RS still works..

this is the 2nd time in the last few days Shaw has gone down...

[SpuGen]

aaaand its back
https://youtu.be/BHwXSQSbAww

Yaaay

[Ball.J.Inder]

Guildford, Surrey area is slow af around 8 - 10 PM every night. Sucks when that's when I play LoL with my friends and pwn scrubs like a gangsta yo.

(but rlly, it's slow af)

[bartone]

my service was slow af as well. like 12 mbs slow when i pay for 25 with the old extreme package.. there were times where it was at 2-5 mbs.... Called and was told i had to replace my 8 yr old cable modem. AND to do that.. I had to get with their current internet plans.
Picked up my new modem and now im enjoying 30 mbs as of now... we will see how long that lasts.

[cunninglinguist]

I'm getting 3.8 mb/s tonight at 6:30. Netflix wouldn't go in HD.SwiftRage

I'm going to look into DSL.

[willystyle]

East Van.

Fast.

[jack3d]

was slow, called them, did a reset or something on their end , now its fast

[JaPoola]

Anyone know if it's possible to start a class action lawsuit against Shaw?

My internet usually drops down to 500Mbps or less after 6-7PM every day. Been going on for more than a year. Paying for 25Mbps service, one would expect to get that level of service at all times of the day.

Also, Telus only provides 6Mbps DSL in my are so there's no competition.

Shaw just keeps selling and selling, getting more people on the network node, but not upgrading their hardware to keep up the level of service that users pay for.

[6o4__boi]

^ have u tried calling em and complaining?

I was getting slow net a while back and they took a look, sent someone to check things out and I haven't had much connection issues since.

[willystyle]

Anyone know if it's possible to start a class action lawsuit against Shaw?

My internet usually drops down to 500Mbps or less after 6-7PM every day. Been going on for more than a year. Paying for 25Mbps service, one would expect to get that level of service at all times of the day.

Also, Telus only provides 6Mbps DSL in my are so there's no competition.

Shaw just keeps selling and selling, getting more people on the network node, but not upgrading their hardware to keep up the level of service that users pay for.
Not possible. Any of Shaw's internet package you pay for is only a guarantee of UP TO that certain speed (25Mbps, in your case). The agreement does not say they can provide a CONSTANT speed of 25Mbps. The best they can do is send a tech over to your residence to optimize your connection. But it sounds more like the exchange node in your neighborhood is overloaded (meaning most of your neighbors are on Shaw and are using their service the same time as you are).

[TOPEC]

Anyone know if it's possible to start a class action lawsuit against Shaw?

My internet usually drops down to 500Mbps or less after 6-7PM every day. Been going on for more than a year. Paying for 25Mbps service, one would expect to get that level of service at all times of the day.

Also, Telus only provides 6Mbps DSL in my are so there's no competition.

Shaw just keeps selling and selling, getting more people on the network node, but not upgrading their hardware to keep up the level of service that users pay for.

which area is this? and did u actually call in and complain every time this happens? i sure hope u did so they can make note of the issue and actually look into it. they're not gonna do anything abt it if they dont know there is an issue.

[N8]

anyone with teksavvy? probably going to switch to them. I wonder if their exchange node bandwidth is shared with shaw?

[willystyle]

anyone with teksavvy? probably going to switch to them. I wonder if their exchange node bandwidth is shared with shaw?
Their cable internet service piggyback's off of Shaw. DSL piggyback's off of Telus.

[Verdasco]

slow as fuck right now

[JaPoola]

which area is this? and did u actually call in and complain every time this happens? i sure hope u did so they can make note of the issue and actually look into it. they're not gonna do anything abt it if they dont know there is an issue.

This is in Coquitlam. I have called and I've gotten refunds twice now. They said it's a known issue and they are working on fixing it. Apparently waiting on government for permission to upgrade the node. Sounds like BS to me, but anything is possible.

[TOPEC]

Actually it's not bs, I'm not totally sure on the process but I believe bc hydro owns those poles, so any work that needs to be done on the poles needs permission granted by them first. Also I do believe city hall needs to grant permission as well, n it's usually the waiting for permission process that takes the longest. It's not like hey the nodes saturated, let's hang another piece of equipment up that pole tomorrow.

[ancient_510]

Got a call from my Shaw Business rep asking if I wanted to have a Shaw Go Wifi at my business for free.

Does anybody have any experience with this? Downsides?
Any way to leverage it for more bandwidth with a multi-wan router?

[JaPoola]

Actually it's not bs, I'm not totally sure on the process but I believe bc hydro owns those poles, so any work that needs to be done on the poles needs permission granted by them first. Also I do believe city hall needs to grant permission as well, n it's usually the waiting for permission process that takes the longest. It's not like hey the nodes saturated, let's hang another piece of equipment up that pole tomorrow.

The equipment doesn't go on the telephone pole. It goes in big grey boxes called SAI boxes if I'm not mistaken.

http://en.wikipedia.org/wiki/Serving_area_interface

Telephone poles are used to run the wires from the box to the house. Perhaps they are waiting on permission to add another box with more equipment? Either way, a year and a half wait if BS.

I also doubt they're in much of a hurry to improve service considering there is no real competition in the area.

[TOPEC]

nodes def do go on the pole

http://i.imgur.com/8XgAaJ7.png

[kiwee]

Has anyone gotten a solid amber light on their modem? This never happen to me before..internet was slow yesterday and kind of slow today. I called/online chat and they said it's normal for the amber light or switch to a different channel (which I've done numerous times and it's VERY annoying)

[dvst8]

Has anyone gotten a solid amber light on their modem? This never happen to me before..internet was slow yesterday and kind of slow today. I called/online chat and they said it's normal for the amber light or switch to a different channel (which I've done numerous times and it's VERY annoying)

Are you using the Cisco modem DPC3825 modem?
green light means data transfer up to 1000Mbps
orange light means data transfer up to 100Mbps

[JaPoola]

nodes def do go on the pole

http://i.imgur.com/8XgAaJ7.png

LOL...

The silver box on top is an amplifier ( verified by Shaw tech )

The bottom box is a Telus RAC.

[77civic1200]

Whats the current modem shaw gives out? I'm still on the blue surfboard one and have been getting slower connections speeds for a while now

[kiwee]

Are you using the Cisco modem DPC3825 modem?
green light means data transfer up to 1000Mbps
orange light means data transfer up to 100Mbps


Yes and now its back to normal. Very weird =/..

My friend also posted this Internet & TV Rate Changes - Starting August 1, 2015 - Shaw.ca (http://www.shaw.ca/Customer-Bulletins/August-2015-Internet-TV-Rate-Changes/)

Internet is getting ridiculously expensive. If I rmb correctly, the providers (shaw, telus etcetc) raise their prices 2x each year?