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05-31-2009, 04:01 PM
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#1
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RS has made me the bitter person i am today!
Join Date: Aug 2005
Location: Canada
Posts: 4,564
Thanked 19 Times in 14 Posts
Failed 62 Times in 39 Posts
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Router or Modem messed up?
recently i've been getting spikes in my internet connection where i get no internet for like a few mins and gets it back once every few hrs.. how can i tell whether it's the modem or the router that's acting up? (i don't have a spare router to try) whenever it happens i'm still connected to the router and can access and everything but no internet connection. any help is appreciated thx
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05-31-2009, 05:21 PM
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#2
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Revscene.net has a homepage?!
Join Date: Oct 2006
Location: vancouver
Posts: 1,229
Thanked 156 Times in 53 Posts
Failed 30 Times in 9 Posts
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try not using the router and see if you get the same problem? make sure you have your firewall on though when you do this. and do you notice ping spikes too? or your internet just gives out?
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05-31-2009, 05:39 PM
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#3
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I WANT MY 10 YEARS BACK FROM RS.net!
Join Date: Oct 2007
Location: Vancouver BC
Posts: 22,232
Thanked 10,011 Times in 3,975 Posts
Failed 882 Times in 422 Posts
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restart both of them first to see if the problem is gone.
then connect comp with modem to see if it's there.
it's more likely than not gonna be your router though
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05-31-2009, 10:27 PM
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#4
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The RS Freebie guru
Join Date: Jul 2001
Location: East Vancouver
Posts: 22,032
Thanked 2,491 Times in 860 Posts
Failed 137 Times in 67 Posts
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When you're having the problem...
1.) Try pinging your router. Do you get a reply?
2.) Try pinging a common website, like www.google.com. Do you get a reply?
3.) Try pinging an external IP address, like 74.125.127.104 (Google). Do you get a reply?
If no reply for #1, then most likely your router is the problem, possibly rebooting for no reason.
If reply for #1, but no reply for #2 and #3, then it's your actual Internet connection that's the problem.
If reply for #1, no reply for #2, but reply for #3, then it's likely a problem with the DNS servers that is being used.
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06-06-2009, 04:42 PM
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#5
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RS has made me the bitter person i am today!
Join Date: Aug 2005
Location: Canada
Posts: 4,564
Thanked 19 Times in 14 Posts
Failed 62 Times in 39 Posts
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thx for all the help i'm pretty sure it's problem with the modem.. only problem is.. shaw won't replace it.. they keep telling me the connections is good blah blah there's no problem..
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06-06-2009, 06:05 PM
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#6
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The RS Freebie guru
Join Date: Jul 2001
Location: East Vancouver
Posts: 22,032
Thanked 2,491 Times in 860 Posts
Failed 137 Times in 67 Posts
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Connect a computer directly to the modem and run a ping to www.google.ca or whatever, and if it drops out from time to time, call them and tell them that. It's irrefutable proof that something is wrong with the modem or Internet connection.
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06-15-2009, 09:07 PM
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#7
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RS has made me the bitter person i am today!
Join Date: Aug 2005
Location: Canada
Posts: 4,564
Thanked 19 Times in 14 Posts
Failed 62 Times in 39 Posts
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how do i make it loop non stop pinging?
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06-15-2009, 11:30 PM
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#8
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The RS Freebie guru
Join Date: Jul 2001
Location: East Vancouver
Posts: 22,032
Thanked 2,491 Times in 860 Posts
Failed 137 Times in 67 Posts
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Quote:
Originally Posted by terkan
how do i make it loop non stop pinging?
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ping <destination> -t
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06-16-2009, 06:42 AM
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#9
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Willing to sell a family member for a few minutes on RS
Join Date: Feb 2005
Location: Surrey
Posts: 12,760
Thanked 689 Times in 376 Posts
Failed 61 Times in 38 Posts
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I had the same problem and I had a shaw tech come over and check my connection, I thought it was the modem but it wasnt. He checked all the connections but couldnt find anything wrong. Since's he's checked my internet has been fine.
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