Fashion Trends & Shopping Discussion McArthurGlen.Metrotown.Richmond Centre.Pacific Centre.The Amazing Brentwood.
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01-31-2010, 11:01 PM
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#1
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Banned (ABWS)
Join Date: Apr 2006
Location: Van
Posts: 1,490
Thanked 27 Times in 17 Posts
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Can i exchange a BNWT Coach purse w/o reciept for a different one?
As states, i have a brand new with tag black Coach purse that is the wrong one requested and i lost the reciept, i will find out tomorrow regardless but does anyone know if i can do thaT? Its from the COACH store.
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01-31-2010, 11:06 PM
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#2
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y'all better put some respeck on my name
Join Date: Dec 2002
Location: Vancouver
Posts: 18,928
Thanked 10,303 Times in 2,716 Posts
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How did you pay for it? Cash, debit or credit card? If it was a credit card/debit card, bring your statement. If it was cash, you might be out of luck because they can refuse a return without a reciept. Usually the barcode/serial number should show up in their computer when they scan the item but it'll be very tricky to get the person working their to issue you a exchange without a reciept. Good luck.
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02-03-2010, 08:30 AM
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#3
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(7125 Viewing)
Join Date: Oct 2009
Location: Vancity
Posts: 707
Thanked 100 Times in 30 Posts
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Quote:
Originally Posted by Jah Gekko
How did you pay for it? Cash, debit or credit card? If it was a credit card/debit card, bring your statement. If it was cash, you might be out of luck because they can refuse a return without a reciept. Usually the barcode/serial number should show up in their computer when they scan the item but it'll be very tricky to get the person working their to issue you a exchange without a reciept. Good luck.
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Go straight to the manager. Ask kindly and be patient and polite
But as what stated above if your purchase via debit/credit just show them your statement and your cool 
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02-03-2010, 10:13 AM
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#4
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No Duplicate Accounts Allowed
Join Date: May 2004
Location: vancouver
Posts: 1,129
Thanked 7 Times in 7 Posts
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as long as its not a fake, i see no problem with it. coach has the best return/exchange policy i've ever seen. my gf bought a coach bag back from the states, it wouldnt stop setting off alarms at metro. she had it for a good year, the bag was discountinued and obviously used. coach(metro) gave her an in store credit for the value($300) of the bag when it was bought.
give their customer service line a call before you head to any store.
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