ssense returns?

[jack3d]

so i bought a sweater and its a little too small for me. how do i go about returning it to ssense.com? i've browsed the site and cant find any info how to get them to send me a rma number. email yesterday but got no reply today and its too late to call them now. is there anyone who has gone through the process?

Thanks

[Fafine]

call them ask for the number, then send it back. with the number they give you written on the package.

RETURN
Items marked final sale cannot be returned. Returns must be postmarked within 21 days of the package delivery date. The items must not be worn, altered, damaged or washed and must have their original tags. We do not accept returns for underwear and swimwear. Shipping fees are not refundable. The balance will be refunded to your credit card within 5 business days of the reception of the item at ssense.com offices. All returns must be authorized by us prior to the return; you will need to contact us prior to proceeding with a return. You will be provided with return instructions along with a return authorization number. The return authorization number must be clearly written on the outside of the package. We are not responsible for the loss or delay of packages being returned and suggest using a shipping service that provides a tracking number and insurance.

[jack3d]

Originally Posted by Fafine

call them ask for the number, then send it back. with the number they give you written on the package.

Thanks bro

[van19]

are returns free ? I wanna buy something but unsure of the sizing

edit : nvm , googled

[instantneedles]

Originally Posted by van19

are returns free ? I wanna buy something but unsure of the sizing

edit : nvm , googled

whenever i buy something online, i find the item at a retail location first and try that on in person, or at least try on the sizing from the same brand. It's not worth the extra hassle to have to return things, free or not..