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11-02-2013, 03:48 AM
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#1
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Banned (ABWS)?
Join Date: Oct 2004
Location: Vancouver
Posts: 19,493
Thanked 4,139 Times in 1,786 Posts
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Can't get my PVR to work for my Telus Optik
I recently moved and got my TV set up with Telus and all that, so I'm new with this HD PVR stuff.
From the manual and what I saw on YouTube tutorials,
all I need to do is go to the guide, select the show and time slot, and hit the "rec" button on my remote.
Then I should see a "red circle" beside the show time slow on the TV.
Correct??
The (green lit) power button light on the Optik Box flashes every time I press the "rec" button, but nothing else happens.
So it's responding, but not really doing anything.
This is the model I have:
 
(Please help... I'm going to miss Bure's jersey retirement if I can't get this to work.) 
Last edited by AzNightmare; 11-02-2013 at 03:57 AM.
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11-02-2013, 04:44 AM
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#2
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Diagonally parked in a parallel universe
Join Date: Jan 2006
Location: vancouver
Posts: 1,416
Thanked 1,118 Times in 161 Posts
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have you tried calling telus...? pretty sure they can give you some assistance
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11-02-2013, 07:03 AM
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#3
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I Will not Admit my Addiction to RS
Join Date: Sep 2006
Location: Richmond
Posts: 540
Thanked 1,146 Times in 121 Posts
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That is a regular HD set top box. You will need to get a PVR to record.
Go to channel one and you will see PVR is disabled
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11-02-2013, 07:57 AM
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#4
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Banned (ABWS)?
Join Date: Oct 2004
Location: Vancouver
Posts: 19,493
Thanked 4,139 Times in 1,786 Posts
Failed 434 Times in 211 Posts
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Quote:
Originally Posted by GC8
That is a regular HD set top box. You will need to get a PVR to record.
Go to channel one and you will see PVR is disabled
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OK. So if I'm correct, Telus basically gave me a "secondary" unit.
My model can do PVR, but only if it's connected with the "primary" PVR-capable unit?
??
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11-02-2013, 08:21 AM
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#5
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I WANT MY 10 YEARS BACK FROM RS.net!
Join Date: Jan 2006
Location: Abbotstan
Posts: 20,721
Thanked 12,136 Times in 3,361 Posts
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__________________
Quote:
Originally Posted by Godzira
Does anyone know how many to a signature?
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..
Quote:
Originally Posted by Brianrietta
Not a sebberry post goes by where I don't frown and think to myself "so..?"
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11-02-2013, 10:38 AM
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#6
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I contribute to threads in the offtopic forum
Join Date: Jan 2004
Location: New West
Posts: 2,849
Thanked 720 Times in 252 Posts
Failed 222 Times in 38 Posts
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Just call Telus and ask them what's going on.
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11-03-2013, 03:06 PM
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#7
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(ノº _ º)ノ彡┻━┻
Join Date: May 2001
Location: East Van
Posts: 6,324
Thanked 335 Times in 114 Posts
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the 330 model you have will not record on its own.
if you ALSO have a 430 installed on your account (the stb picture posted by GC8) then your 330 model will be able to record as well.
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11-03-2013, 03:07 PM
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#8
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I Will not Admit my Addiction to RS
Join Date: Sep 2006
Location: Richmond
Posts: 540
Thanked 1,146 Times in 121 Posts
Failed 4 Times in 2 Posts
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Quote:
Originally Posted by AzNightmare
OK. So if I'm correct, Telus basically gave me a "secondary" unit.
My model can do PVR, but only if it's connected with the "primary" PVR-capable unit?
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yes I would confirm with TELUS what yoursigned up for.. did you sign up for a contract?
each service only needs one PVR and the regular hd box can record aswell *whole home PVR* but if you only have one TV and want to record there must of been a misunderstanding
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11-03-2013, 03:43 PM
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#9
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I answer every Emotion with an emoticon
Join Date: Feb 2005
Location: somewhere
Posts: 7,906
Thanked 2,485 Times in 1,007 Posts
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Anyone know what the USB port is for?
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11-03-2013, 04:44 PM
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#10
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I Will not Admit my Addiction to RS
Join Date: Sep 2006
Location: Richmond
Posts: 540
Thanked 1,146 Times in 121 Posts
Failed 4 Times in 2 Posts
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Quote:
Originally Posted by FerrariEnzo
Anyone know what the USB port is for?
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nothing its disabled, you could charge something 
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11-10-2013, 08:05 AM
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#11
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Everyone wants a piece of R S...
Join Date: Mar 2007
Location: Surrey/Richmond
Posts: 365
Thanked 40 Times in 31 Posts
Failed 3 Times in 3 Posts
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the usb is for service update, call telus/check your system, telus did the same thing with me, they sent out a technician and installed the proper one, DONT LET THE TECH TAKE THE OLD ONE! the telus tech that took mine never turned it in, so i was paying for 2 boxes for months... took 4 hours on the phone with 3 different supervisors to get all the charges and such refunded.
__________________
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