Need your camera fixed?
 

To many of these threads are coming up. Please add if there is more

Vancouver Camera Service
http://www.vancam.com/
1666 8th Avenue West
Vancouver, BC V6J 1V4
(604) 736-4113

Camtex Camera & Instruments Services (89) Inc
http://www.camtexgroup.com/
201-1855 Burrard Street
Vancouver, BC V6J 3G9
(604) 734-0242

Fotronic Photographic & Business Machines
http://www.fotronic.ca/
2723 E Hastings St
Vancouver, BC V5K 1Z8
(604) 253-5944

Nikon Canada
http://www.nikon.ca/
5-13511 Crestwood Place
Richmond, BC V6V 2E9
(604) 276-0531

Rushant Cameras Ltd
4538 10th Avenue West
Vancouver, BC V6R 2J1
(604) 224-5858

Canon Canada Inc.
http://www.canon.ca/
2828 16st NE
Calgary, AB T2E7K7
(403) 219-5939

Sony Service Centre Vancouver
http://www.sony.ca/sonyca/view/engli..._contact.shtml
65 North Bend Street
Coquitlam V3K 6N9
1-877-899-7669

Sony Service Centre Vancouver
65 North Bend Street, Coquitlam, , V3K 6N9
1-877-899-7669

So where do I go to get my camera fixed? :D :p

FYI, Camtex has the worse customer service that I've ever experienced in my life. Took them 3 weeks to tell me that my flash need more time to get fixed.

It says on the Fotroninc page that it is officially closed.

Yeah, Camtex is run by ex-Russian Mafia people it seems.

lol

I took my dropped lens to Vancam,they told me that they don't fix IS lens? :( they have to send it out to canon canada,so,there's no local facility for canon to fix lens?

Only Canon Professionals can fix IS lenses. Other companies won't touch them.

do you mean ex-russian or do you mean ex-mafia hahaha

cos it makes a difference

Damn...Fotronic was a good shop. :(

They were brutally honest with me when I wanted a repair on my old 300D...."I could charge you $600 for the repair, but I don't think you would want to do that since buying a new one would be better."

Sony aint any better.

Never ever go to Vancouver Camera Service.

Can you please tell us why?

I brought my camera into them for warranty service as my dealer said they were an authorized repair shop for Canon. The man at the font desk was quite rude apon drop off. When I received my camera back from them things were not fixed and the sensor and pentaprism came back filthy, calling them on the phone resulted in them dodging answering questions and putting me on hold or hanging up. I called Canon and they stated that this wasn't the first report they have had about this company and they are only an authorized repair facility for point and shoot cameras.


Edited spelling pentaprism :rolleyes:

Anyone have any more reviews of Vancam?

I'm getting some touchy warranty work done to my SD800IS and i don't want anyone screwing around.

It's got a "hot pixel" that's white and it's annoying, because it can even be seen in pictures that are sized 30% down.

Thanks for any help or recommendations i can get.

I was told by Canon rep this:

and to go to

this is a VERY common problem. It happens with sony, and nikon as well. the main problem is which technician you get as some are better then others. However if its a DSLR that is still dirty when it comes back, I get to be the one to clean it. fotronics was an excellent repair shop sorry to see them go. I would ship my products to canon tho, if i was gonna repair it. But then thats why I have fuji and pentax. quick turn around times :)

the better repair places tend to be fuji and canon, and pentax (however I have had warrenty issues with them on some things, as well as sony. ). I have had nothing but great results from them. They make my customer happy and then I can be happy haha.

Nearest Canon service facility is in Calgary. I just called them. That's where you send your DSLR, don't know about P&S though. Argh...

CANON CANADA INC.

2828 16 ST NE

CALGARY, AB, T2E7K7

Tel.: 403/219-5939

i think the Fujifilm service center is around Shell and Steveston in richmond..its very close to the air care center, if it hasn't moved.

actually fuji is in delta now. very good service and normally they can fix a camera in 1-2 weeks.

i have been to van cam but NOT for a warranty service.
i've been there twice taking back my canon. yeah they are typical expensive place to get it repaired. expensive as in parts was like 5 dollars, but labor was like 80 bucks. I can't blame them. I'm paying them for their skills.

the guy there is a bit rule, but if you act gay enough he'll treat you really nice.

Not too many problems with them, i like them because they were open on saturdays.

if you act gay....does that mean u have to make him like you...in that way?

So it's been 4 days... (4 business days)

and my SD800IS is still in the shop

What does it mean when they say "they're waiting for a "program" from canon"

don't get me wrong, i want them to take their time, to get it done right... but i'm dying without a camera to use.. and my cell just sucks.

I asked the dood to explain what this would have to do with a hot pixel.... thought sth like CMOS problem.. so it just has to get changed or sth...

someone camera inclined know?

They're probably waiting for parts from Canon to replace the sensor I'm guessing? This under warranty or are you paying for it to be done?

under warranty

and they've been fucking me over every 3 "business" days.


I've written a formal complaint to canon canada on friday, only not to receieve an e-mail this morning. What bs...

They keep bsing me and go "it'll be done in another 3 days, it'll be done in another 3 days"

They have their "program" now, and they said "we have a lot of cameras to fix"

Give me an accurate estimate for date, or don't call yourself representatives of canon canada.