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04-20-2007, 11:59 PM
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#1 | | Blood tests positive for LOL mod
Join Date: May 2002 Location: World
Posts: 12,999
Thanked 1,263 Times in 325 Posts
| Need your camera fixed?
To many of these threads are coming up. Please add if there is more Vancouver Camera Service http://www.vancam.com/
1666 8th Avenue West
Vancouver, BC V6J 1V4
(604) 736-4113 Camtex Camera & Instruments Services (89) Inc http://www.camtexgroup.com/
201-1855 Burrard Street
Vancouver, BC V6J 3G9
(604) 734-0242 Fotronic Photographic & Business Machines http://www.fotronic.ca/
2723 E Hastings St
Vancouver, BC V5K 1Z8
(604) 253-5944 Nikon Canada http://www.nikon.ca/
5-13511 Crestwood Place
Richmond, BC V6V 2E9
(604) 276-0531 Rushant Cameras Ltd
4538 10th Avenue West
Vancouver, BC V6R 2J1
(604) 224-5858 Canon Canada Inc. http://www.canon.ca/
2828 16st NE
Calgary, AB T2E7K7
(403) 219-5939 Sony Service Centre Vancouver http://www.sony.ca/sonyca/view/engli..._contact.shtml
65 North Bend Street
Coquitlam V3K 6N9
1-877-899-7669
Last edited by Mananetwork; 07-10-2007 at 09:27 AM.
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04-21-2007, 01:08 AM
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#2 | | VLS Moderator
Join Date: Feb 2003 Location: Vancouver
Posts: 16,351
Thanked 2,591 Times in 832 Posts
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Sony Service Centre Vancouver
65 North Bend Street, Coquitlam, , V3K 6N9
1-877-899-7669
__________________
2007 Volvo V50
Taken by ex: 2005 Toyota Prius.
R.I.P. 1997 Lexus ES300. 
R.I.P. 1989 Acura Legend Coupe LS.
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04-21-2007, 11:17 AM
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#3 | | I *heart* Revscene.net very Muchie
Join Date: Oct 2004 Location: Vancouver, BC
Posts: 3,496
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So where do I go to get my camera fixed?  
__________________
Formerly known as Goodoldcivic.
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04-21-2007, 02:40 PM
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#4 | | Need my Daily Fix of RS
Join Date: May 2002 Location: Van
Posts: 297
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FYI, Camtex has the worse customer service that I've ever experienced in my life. Took them 3 weeks to tell me that my flash need more time to get fixed.
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04-21-2007, 03:26 PM
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#5 | | RS has made me the bitter person i am today!
Join Date: Jan 2002 Location: Vancouver
Posts: 4,797
Thanked 347 Times in 131 Posts
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It says on the Fotroninc page that it is officially closed.
Last edited by Amuse; 04-21-2007 at 03:26 PM.
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04-22-2007, 12:19 AM
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#6 | | VLS Moderator
Join Date: Feb 2003 Location: Vancouver
Posts: 16,351
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Yeah, Camtex is run by ex-Russian Mafia people it seems.
__________________
2007 Volvo V50
Taken by ex: 2005 Toyota Prius.
R.I.P. 1997 Lexus ES300.
R.I.P. 1989 Acura Legend Coupe LS.
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04-22-2007, 10:30 AM
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#7 | | I *heart* Revscene.net very Muchie
Join Date: Oct 2004 Location: Vancouver, BC
Posts: 3,496
Thanked 34 Times in 20 Posts
| Quote: Originally posted by Senna4ever
Yeah, Camtex is run by ex-Russian Mafia people it seems. | lol
__________________
Formerly known as Goodoldcivic.
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04-22-2007, 10:38 AM
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#8 | | I STILL don't get it
Join Date: Jul 2006 Location: van
Posts: 477
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I took my dropped lens to Vancam,they told me that they don't fix IS lens? they have to send it out to canon canada,so,there's no local facility for canon to fix lens?
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04-22-2007, 12:04 PM
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#9 | | Blood tests positive for LOL mod
Join Date: May 2002 Location: World
Posts: 12,999
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| Quote: Originally posted by tomcaca
I took my dropped lens to Vancam,they told me that they don't fix IS lens? they have to send it out to canon canada,so,there's no local facility for canon to fix lens? | Only Canon Professionals can fix IS lenses. Other companies won't touch them.
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04-22-2007, 04:53 PM
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#10 | | I Will not Admit my Addiction to RS
Join Date: Apr 2005 Location: richmond
Posts: 595
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| Quote: Originally posted by niforpix
lol |
do you mean ex-russian or do you mean ex-mafia hahaha
cos it makes a difference
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04-22-2007, 09:10 PM
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#11 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Apr 2001 Location: Rmd, BC
Posts: 9,951
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Damn...Fotronic was a good shop.
They were brutally honest with me when I wanted a repair on my old 300D...."I could charge you $600 for the repair, but I don't think you would want to do that since buying a new one would be better."
__________________ All hail 2.3 turbo
RIP: long live 1.6
-Former S.O.M.O. Vive la resistance!
-MFC Fan # 3
-RS ELITE NINJA smurf-ninja
-L.B.C.: REVscene's Resident Lowballers
-RS Photography Crew WpnOfChoice: Sony DSC-F717~"Dana" http://www.flickr.com/duckducksnap | |
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04-22-2007, 10:24 PM
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#12 | | 2x Variable Nockenwellen Steuerung
Join Date: Oct 2002 Location: N49.2 W122.1
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Sony aint any better.
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04-27-2007, 09:50 PM
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#13 | | NEWBIE ACCOUNT!
Join Date: Aug 2005 Location: vancouver
Posts: 10
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Never ever go to Vancouver Camera Service.
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04-27-2007, 09:54 PM
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#14 | | Blood tests positive for LOL mod
Join Date: May 2002 Location: World
Posts: 12,999
Thanked 1,263 Times in 325 Posts
| Quote: Originally posted by DrewPeacock
Never ever go to Vancouver Camera Service. | Can you please tell us why?
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04-27-2007, 11:15 PM
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#15 | | NEWBIE ACCOUNT!
Join Date: Aug 2005 Location: vancouver
Posts: 10
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I brought my camera into them for warranty service as my dealer said they were an authorized repair shop for Canon. The man at the font desk was quite rude apon drop off. When I received my camera back from them things were not fixed and the sensor and pentaprism came back filthy, calling them on the phone resulted in them dodging answering questions and putting me on hold or hanging up. I called Canon and they stated that this wasn't the first report they have had about this company and they are only an authorized repair facility for point and shoot cameras.
Edited spelling pentaprism 
Last edited by DrewPeacock; 04-27-2007 at 11:28 PM.
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07-10-2007, 08:34 AM
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#16 | | Banned By Establishment
Join Date: Aug 2005 Location: Burnaby
Posts: 2
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Anyone have any more reviews of Vancam?
I'm getting some touchy warranty work done to my SD800IS and i don't want anyone screwing around.
It's got a "hot pixel" that's white and it's annoying, because it can even be seen in pictures that are sized 30% down.
Thanks for any help or recommendations i can get.
I was told by Canon rep this: Quote: |
Because the CCD has millions of photocells (photosites), there is no way to physically ensure that they are all at the same sensitivity to light. The “hot pixel” phenomenon usually occurs at long shutter speeds, when the CCD is exposed longer – causing photosites that are more sensitive to light to appear “whiteish”. They may sometimes be different colors, but are typically “whitish” to the naked eye. This phenomenon is normal and does not constitute a hardware issue with your camera. If you wish you may consider using an image editing application to touch up images that contain hot pixels. Warranty work is performed if one of the following conditions are met:- 4 hot pixels appear in total (anywhere)- 1 hot pixel appears in center 70% of the screen In your case the hot pixel appears at 1680x980 which would be considered 70% of the center screen. As such the camera must be forwarded to a authorized service facility.
| and to go to Quote: |
> VANCAM SERVICE INC.> 1666 West 8Th Avenue> Vancouver, BC, V6J 1V4> Tel.: 604/736-4113
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07-10-2007, 09:09 AM
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#17 | | What hasn't Killed me, has made me more tolerant of RS!
Join Date: Apr 2004 Location: Vancouver BC Ca
Posts: 181
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| Quote: Originally posted by DrewPeacock
I brought my camera into them for warranty service as my dealer said they were an authorized repair shop for Canon. The man at the font desk was quite rude apon drop off. When I received my camera back from them things were not fixed and the sensor and pentaprism came back filthy, calling them on the phone resulted in them dodging answering questions and putting me on hold or hanging up. I called Canon and they stated that this wasn't the first report they have had about this company and they are only an authorized repair facility for point and shoot cameras.
Edited spelling pentaprism | this is a VERY common problem. It happens with sony, and nikon as well. the main problem is which technician you get as some are better then others. However if its a DSLR that is still dirty when it comes back, I get to be the one to clean it. fotronics was an excellent repair shop sorry to see them go. I would ship my products to canon tho, if i was gonna repair it. But then thats why I have fuji and pentax. quick turn around times 
the better repair places tend to be fuji and canon, and pentax (however I have had warrenty issues with them on some things, as well as sony. ). I have had nothing but great results from them. They make my customer happy and then I can be happy haha.
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07-10-2007, 09:21 AM
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#18 | | Rs has made me the woman i am today!
Join Date: Mar 2003 Location: Richmond
Posts: 4,335
Thanked 5 Times in 4 Posts
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Nearest Canon service facility is in Calgary. I just called them. That's where you send your DSLR, don't know about P&S though. Argh...
CANON CANADA INC.
2828 16 ST NE
CALGARY, AB, T2E7K7
Tel.: 403/219-5939
Last edited by MikesJo; 07-10-2007 at 09:22 AM.
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07-11-2007, 02:03 AM
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#19 | | I Will not Admit my Addiction to RS
Join Date: Apr 2005 Location: richmond
Posts: 595
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i think the Fujifilm service center is around Shell and Steveston in richmond..its very close to the air care center, if it hasn't moved.
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07-11-2007, 08:12 AM
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#20 | | What hasn't Killed me, has made me more tolerant of RS!
Join Date: Apr 2004 Location: Vancouver BC Ca
Posts: 181
Thanked 0 Times in 0 Posts
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actually fuji is in delta now. very good service and normally they can fix a camera in 1-2 weeks.
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07-13-2007, 01:46 PM
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#21 | | I subscribe to the Fight Club ONLY
Join Date: Apr 2004 Location: BC, HK, USA
Posts: 7,343
Thanked 2,345 Times in 973 Posts
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i have been to van cam but NOT for a warranty service.
i've been there twice taking back my canon. yeah they are typical expensive place to get it repaired. expensive as in parts was like 5 dollars, but labor was like 80 bucks. I can't blame them. I'm paying them for their skills.
the guy there is a bit rule, but if you act gay enough he'll treat you really nice.
Not too many problems with them, i like them because they were open on saturdays.
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07-13-2007, 05:12 PM
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#22 | | I bringith the lowerballerith
Join Date: Mar 2007 Location: Richmond
Posts: 1,152
Thanked 9 Times in 6 Posts
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if you act gay....does that mean u have to make him like you...in that way?
__________________ Quote: Originally posted by Car Chick
Other than that, sorry.. we all suck - there are no GOOD photographers here. We just like cameras. kthanksbye. | Quote:
Originally Posted by Fei-Ji  haha i can taste the cum in my mouth | Quote:
Originally Posted by halogodv2 Personally speaking i would have cum inside her and then eat that pussy till she cums some more and then fucked her more | | |
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07-19-2007, 09:10 PM
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#23 | | Banned By Establishment
Join Date: Aug 2005 Location: Burnaby
Posts: 2
Thanked 266 Times in 124 Posts
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So it's been 4 days... (4 business days)
and my SD800IS is still in the shop
What does it mean when they say "they're waiting for a "program" from canon"
don't get me wrong, i want them to take their time, to get it done right... but i'm dying without a camera to use.. and my cell just sucks.
I asked the dood to explain what this would have to do with a hot pixel.... thought sth like CMOS problem.. so it just has to get changed or sth...
someone camera inclined know?
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07-19-2007, 09:18 PM
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#24 | | Rs has made me the woman i am today!
Join Date: Mar 2003 Location: Richmond
Posts: 4,335
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They're probably waiting for parts from Canon to replace the sensor I'm guessing? This under warranty or are you paying for it to be done?
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07-30-2007, 09:07 PM
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#25 | | Banned By Establishment
Join Date: Aug 2005 Location: Burnaby
Posts: 2
Thanked 266 Times in 124 Posts
| Quote: Originally posted by MikesJo
They're probably waiting for parts from Canon to replace the sensor I'm guessing? This under warranty or are you paying for it to be done? | under warranty
and they've been fucking me over every 3 "business" days.
I've written a formal complaint to canon canada on friday, only not to receieve an e-mail this morning. What bs...
They keep bsing me and go "it'll be done in another 3 days, it'll be done in another 3 days"
They have their "program" now, and they said "we have a lot of cameras to fix"
Give me an accurate estimate for date, or don't call yourself representatives of canon canada.
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