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04-24-2009, 11:00 PM
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#26 | | I answer every Emotion with an emoticon
Join Date: Jul 2006 Location: V
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UPDATE:
wasted a whole day and took a day off work on Tuesday to wait for the repair guy to come in. He literally smacked my TV twice, and left within 2 minutes.
he just said, i need to wait for the parts to come in, it will be 5-10 business days. Apparently, i am getting A WHOE NEW LCD PANEL and he will install it in my house. what if it's not the LCD's fault, and it's just that the wiring is fucked up which causes the LCD to fuck up? then what?
What should i be aware of now? should i just complain and ask Sony for a new TV???
tv still not fixed yet, and impatiently waiting for his call =(
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04-25-2009, 12:31 AM
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#27 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Mar 2006 Location: Burnaby
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dude.. trust the service guy. He knows what he's doing.
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05-01-2009, 10:26 PM
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#28 | | I answer every Emotion with an emoticon
Join Date: Jul 2006 Location: V
Posts: 7,849
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UPDATE: THIS IS THE MOST FUCKING RIDICULOUS AND UNACCEPTABLE SERVICE I HAVE EXPERIENCED
so, i called up MTC centre about my repair status and parts order because it has been 8 business days. called them up, and MTC Centre in Ontario told me that the Coquitlam store has SHUT DOWN. I was like WHAT THE FUCK??? i didn't think of bitching at them at that moment because I was quite shocked, they referred me to a place called "Electro Magic".
Called up Electro Magic, I told them that a tech from MTC has came to my place and said the TV will need a new LCD panel, but the new guys were like.. oh, we need to get one of our techs to check it out first, because there could be other problems and we will go from there. k, fine... but WTF
After 5 minutes of shock, I got really pissed off at MTC and sony because their so called "authorized repair centres" just folded all of a sudden and NO ONE NO ONE has ever called me informing me about this, my part of couse, was never ORDERED.
i called up sony and told them that i am pissed off and find this very very dissapointing. how am are they going to expect me to buy another fucking sony product EVER AGAIN?
so here are the problems and issues
1. what if i fucking give MTC my television, i would have lost my fucking TV!
2. how can NO ONE ever inform me that they are about to close, or they have went under
3. i called april 16th, tech came in april 21, MTC folded April 22! like WHAT THE FUCK!
4. i told sony canada about my story and they said "probably MTC was very angry, so they didn't care about their customers" - WTF? MTC is SONY'S authorized repair guys! they have their logos all over their website!
5. i wasted a day worth of wages, and on monday i am going to waste ANOTHER DAY OF WAGES. that totals to about $200 in damage in my lost working hours.
6. i don't have a TV for the NHL and NBA playoffs!
WHAT SHOULD I FUCKING DO?
how do i fucking bitch to the maxors so that they will replace a new TV for me?
i am going to call again if the tech dude doesn't show up on monday. even if they fixes it, i am going to ask for 4 years extended warranty FREE, because i got a fucking SONY LEMON.
TOP OF THE LINE Z-Series LEMON!!!!!!!!!!!!!!!!
advice? i am still fucking pissed and annoyed at these assholes
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05-01-2009, 10:41 PM
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#29 | | I contribute to threads in the offtopic forum
Join Date: Dec 2003 Location: Vancouver
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"Authorized" usually just means they use OEM parts, and some guys may receive Sony factory training.
If it makes you feel better, Electromagic is legit. I used their services 7 years ago, so if they're still around, it's a good sign 
The other option is you can repair the TV AFTER the playoffs.
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05-02-2009, 11:44 PM
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#30 | | Banned By Establishment
Join Date: Aug 2005 Location: Burnaby
Posts: 2
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Sony in Coquitlam is awesome, i always bring my crappy sony shit there lol
Just keep bitching at sony up the line till you get higher :P
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05-02-2009, 11:51 PM
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#31 | | I WANT MY 10 YEARS BACK FROM RS.net!
Join Date: Oct 2007 Location: Vancouver BC
Posts: 22,124
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stop taking time off work just to wait around to get your TV fixed
they're obviously taking their sweet little time so it's not worth it to waste your potential income
go to a bar..friends house etc for your playoffs for the time being.
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05-03-2009, 12:38 AM
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#32 | | I WANT MY 10 YEARS BACK FROM RS.net!
Join Date: May 2005
Posts: 20,415
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| Quote:
Originally Posted by TRDood  TOP OF THE LINE Z-Series LEMON!!!!!!!!!!!!!!!! | why do you think top of the line products must have the best reliability?
You paid so much because it is a better brand and has better spec compared to other
models. It's not you pay x2 more and your TV will last x2 longer.
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05-03-2009, 03:54 AM
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#33 | | Media Officer / MOD
Join Date: Apr 2001 Location: vancouver
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that sucks to hear man, but un-like a lot of people on RS who do not believe in warranty, I for one always buy it.
I got a XBR2 46" two years ago got a 4 year warranty with it. It recently died on me and 2 weeks later I got a 46" XBR 7 at no additional cost. In my eyes I really don't see why people don't buy warranty. But thats just me.
but in all that's shitty to hear man I know a guy who has a w-series with the same thing.
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05-03-2009, 02:30 PM
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#34 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Mar 2006 Location: Burnaby
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wtf jimmy you got 46xbr7? you mean xbr6 right?
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05-03-2009, 09:42 PM
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#35 | | Media Officer / MOD
Join Date: Apr 2001 Location: vancouver
Posts: 28,081
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^ whops
yup your right xbr6 hahaha
got really excited love this new TV it looks so much better comparing to my 40" XBR4 that's in my room
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05-04-2009, 08:41 AM
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#36 | | Banned By Establishment
Join Date: Aug 2005 Location: Burnaby
Posts: 2
Thanked 266 Times in 124 Posts
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| Quote:
Originally Posted by aznboi128 that sucks to hear man, but un-like a lot of people on RS who do not believe in warranty, I for one always buy it.
I got a XBR2 46" two years ago got a 4 year warranty with it. It recently died on me and 2 weeks later I got a 46" XBR 7 at no additional cost. In my eyes I really don't see why people don't buy warranty. But thats just me.
but in all that's shitty to hear man I know a guy who has a w-series with the same thing. | Warranty Jinx's it 
I bought 3 years, on my 60GB ps3, and rightfully so, as there are no more with the emotion engine to emulate ps2's. However, my XBRII, i could give a crap less about XD
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05-11-2009, 09:42 PM
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#37 | | I bringith the lowerballerith
Join Date: Jul 2004 Location: vancouver
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when i was reading this thread ,
i looked at my tv and saw that it is working normal...
and i felt happy and amused at someone else's troubles for a breif moment...
__________________
no sig at this time
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05-11-2009, 11:24 PM
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#38 | | I WANT MY 10 YEARS BACK FROM RS.net!
Join Date: Oct 2007 Location: Vancouver BC
Posts: 22,124
Thanked 9,915 Times in 3,934 Posts
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| Quote:
Originally Posted by JKam wtf jimmy you got 46xbr7? you mean xbr6 right? | too bad..that would be killer deal if he did. I think the 46XBR7 goes for $4k?
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05-15-2009, 06:01 PM
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#39 | | I answer every Emotion with an emoticon
Join Date: Jul 2006 Location: V
Posts: 7,849
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FINALLY
it's fixed.
the replaced the whole LCD panel and the one of the electrical boards.
I plan to call up Sony and ask for free extended warranty because I don't know if it's going to fuck up again shortly after. then, my 1 year warranty will be done and i will be fucked with a piece of garbage.
How should i approach them? what would make my case stronger? is it even possible?
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05-15-2009, 06:04 PM
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#40 | | I subscribe to the Fight Club ONLY
Join Date: Feb 2002 Location: Coquitlam
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my crappy Maxent plasma from Futureshop did the exact same thing last week. But the weird thing is 2 days later it "cured" itself and it no longer does it
good thing its under extended warranty
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