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Old 09-25-2009, 01:09 PM   #1
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ebay package still at customs?

Hey

quick question really on if this has happened to anyone else.
I ordered some stuff of ebay a while ago and it has yet to arrive and has been at customs for a while heres my tracking info from usps

-- Into Foreign Customs, September 20, 2009, 8:27 am, CANADA
-- Arrived Abroad, September 20, 2009, 8:27 am, CANADA
-- International Dispatch, September 16, 2009, 9:13 pm, ISC LOS ANGELES CA (USPS)
-- Arrival
-- Electronic Shipping Info Received, September 11, 2009

ive ordered other things from LA CA on ebay and they've all come in 7 or less days. does anybody know why it may be taking so long? and is there a way to contact customs if needed to retrieve my package? Ive never had to pay addition duties or custom fees, and if i did wouldnt they contact me?

anybody got any ideas what may be going on?
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Old 09-25-2009, 01:14 PM   #2
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I've had it happen before and get stuck there for over a week.
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Old 09-25-2009, 01:14 PM   #3
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I know with DHL sometimes you need to fill out a power of attorney form to have your package cleared with customs, but I'm not sure if USPS requires too. However, I have had packages held by customs and received them later with no incident, apparently its a pretty common occurrence.

Your best bet would be to call USPS with your tracking # and ask them whats up.
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Old 09-25-2009, 01:18 PM   #4
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maybe you just got unlucky and customs are dealing with a higher flow of packages. I've had a few mid size package been in customs for a week before it was cleared.

Customs cant do much about, IMO if you called and asked, they probably WOULD check your package cause they might wonder why your in such a hurry to recieve the package.

Just wait paitently, if it is longer than 2 weeks, then i'd give Canada Post a call (since is already passed US, it will be up to Canada Post to track the package)
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Old 09-25-2009, 01:19 PM   #5
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Just wait it out. Sometimes it can take up to a week or two, so I wouldn't be too worried.
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Old 09-25-2009, 01:19 PM   #6
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Ya i don't know its just odd i guess since its the first time something is being held up for some reason. usps doesn't require that power of attorney i don't, i have recieved a few other things by them no problem.
even by calling usps though would they really beable to help much since the product i guess is out of there hands and now in customs?
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Old 09-25-2009, 01:30 PM   #7
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My package via USPS/Canadapost was delayed as well because of customs so nothing to worry about, you'll get your package soon.

Delivered Abroad, September 17, 2009, 11:59 am, CANADA
At Foreign Delivery Unit, September 17, 2009, 8:21 am, CANADA
Out of Foreign Customs, September 15, 2009, 2:12 pm, CANADA
Into Foreign Customs, September 06, 2009, 8:20 pm, CANADA
Arrived Abroad, September 06, 2009, 8:20 pm, CANADA
International Dispatch, September 04, 2009, 2:13 am, ISC CHICAGO IL (USPS)
Arrival
Electronic Shipping Info Received, September 02, 2009
Acceptance, September 02, 2009, 4:55 pm, LOS ALAMOS, NM 87544
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Old 09-25-2009, 02:14 PM   #8
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you could always contact them
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Old 09-26-2009, 11:28 AM   #9
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Quote:
Originally Posted by Jah Al Zawahiri View Post
My package via USPS/Canadapost was delayed as well because of customs so nothing to worry about, you'll get your package soon.

Delivered Abroad, September 17, 2009, 11:59 am, CANADA
At Foreign Delivery Unit, September 17, 2009, 8:21 am, CANADA
Out of Foreign Customs, September 15, 2009, 2:12 pm, CANADA
Into Foreign Customs, September 06, 2009, 8:20 pm, CANADA
Arrived Abroad, September 06, 2009, 8:20 pm, CANADA
International Dispatch, September 04, 2009, 2:13 am, ISC CHICAGO IL (USPS)
Arrival
Electronic Shipping Info Received, September 02, 2009
Acceptance, September 02, 2009, 4:55 pm, LOS ALAMOS, NM 87544
hey thanks for this

judging by it i should get my stuff late next week hopefully
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Old 09-26-2009, 02:09 PM   #10
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they've had my damn cellphone cases for weeks now , i don't even bother anymore.
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Old 09-30-2009, 02:17 PM   #11
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stil no dice
my friend ordered some stuff after me and got his before me and it went through usps aswell..wtf!

there is multiple post office outlets can i call any of them or is there a main head office number?
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Old 09-30-2009, 10:08 PM   #12
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stuff from ebay usually takes me around 2 weeks from the US
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Old 09-30-2009, 10:17 PM   #13
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Quote:
Originally Posted by kookoobird88 View Post
stil no dice
my friend ordered some stuff after me and got his before me and it went through usps aswell..wtf!

there is multiple post office outlets can i call any of them or is there a main head office number?
You need to take a deep breath and relax. I've had some packages delayed for over a month, it's the risk you take when you ship with USPS/Canadapost.

You'll get your package eventually unless it was something illegal which customs might have seized. And you can't really e-mail or call anyone to get an answer when a package is stuck in customs. The only thing that can be done if you don't get your package after 30 days is ask the sender to file a claim but be warned, some claims can only be made after 45 days and once the claim is sent, it might take 2-3 months to get any money back. The amount of money also depends on if the buyer purchased insurance and how much declared value he/she put.
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