If ur watching what u see at home then you hooked it up wrong.
Op: I got this same model, and shaw at home as Well. I hook up the tv antenna cable (coax) to it and it has a built in tv tuner. You also need a high speed internet connection for it. Once u have it hooked up right and running. You use the which ever device you want. For me I use my blackberry on 3G or wifi and I connect to the home slingbox and u can view remotely as Well as change channels.
The model that ur looking at is the pro-hd which gives you hd feature to stream. However you will need the shaw hi-deft box for the slingbox if u were to do that. Generally I wouldn't bother as streaming hd takes a lot of bandwidth and it won't be the greatest.
As for quality its pretty good, surpasses youtube quality when watching it on my phone or computer.
I recommend it to a lot of my friends and they all love it.
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