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03-11-2010, 03:28 PM
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#1 | | Willing to sell body for a few minutes on RS
Join Date: Jul 2001 Location: Cloverdale
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| Shaw Cable/Internet Problem
A friend of mine is renting a basement suite. He pays for internet through shaw up until today he really hasn't had any issues. He has a computer and his Xbox so today I brought him over a router because for months he's been switching the cable from computer to Xbox when he wants to do one or the other.
So I run the cable from the modem to the router and then the two from the router to the computer and Xbox. Unplug everything to reset it and nothing. I'm thinking WTF? Bad Cable? So I swap cables to the old one he's been using for months and nothing. Then I notice the online light on his shaw modem isn't on.
So I check the connections on the modem and decide I'm going to just run from the modem directly to computer not using the router just to test it. I cannot get the online light to come on...... He had a splitter from the wall that splits his coax cable one goes to the modem and other his TV. Now if we don't use the splitter and run directly from wall to modem the light comes on and internet works. We've tried 3 different splitters with the same result. We've tried 3 different coax cables with the same result.
The bizarre thing is it was totally working fine for months but now he cannot split the signal coming from the wall. I was wondering if anyone has experienced anything like this before and if they have how did they fix it?
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The world ain't all sunshine and rainbows. It's a very mean and nasty place... and I donīt care how tough you are, it will beat you to your knees and keep you there permanently, if you let it. You, me or nobody, is gonna hit as hard as life. But ain't about how hard you hit... It's about how hard you can get hit, and keep moving forward... how much you can take, and keep moving forward. Thatīs how winning is done. Now, if you know what you worth, go out and get what you worth. - Rocky Balboa | 
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03-11-2010, 04:32 PM
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#2 | | Trollollolloing RS sine 2005
Join Date: Feb 2005 Location: Richmond
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R u sure u didn't accidentally push the stand by button on the modem?
If not then the signal might be too weak to be splitted and a signal booster is required. Posted via RS Mobile | |
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03-11-2010, 09:35 PM
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#3 | | HELP ME PLS!!!
Join Date: Nov 2005 Location: vancouver
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just call up shaw and they will probably send a tech over to solve the problem
the tech will give that outlet a boost of signal
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03-11-2010, 09:44 PM
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#4 | | hoppity HOP HOP
Join Date: May 2006 Location: Richmond
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My splitter was actually broken after several years of use and needed to be replaced last week. A Shaw tech came in and also 'upgraded' the outlet with newer components. Posted via RS Mobile | |
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03-12-2010, 12:29 AM
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#5 | | To me, there is the Internet and there is RS
Join Date: Apr 2007 Location: Okanagan
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first I'd snag a new splitter for $1 at the dollar store, next I'd step it up to one of those signal boosters, it just plugs into the wall and has a coax plug on it, and you just feed it into the splitter (had to use one at our old house or the cable went all fuzzy).
__________________ 1991 Toyota Celica GTFour RC // 2007 Toyota Rav4 V6 // 2000 Jeep Grand Cherokee
1992 Toyota Celica GT-S ["sold"] \\ 2007 Jeep Grand Cherokee CRD [sold] \\ 2000 Jeep Cherokee [sold] \\ 1997 Honda Prelude [sold] \\ 1992 Jeep YJ [sold/crashed] \\ 1987 Mazda RX-7 [sold] \\ 1987 Toyota Celica GT-S [crushed] Quote:
Originally Posted by maksimizer  half those dudes are hotter than ,my GF. | Quote:
Originally Posted by RevYouUp reading this thread is like waiting for goku to charge up a spirit bomb in dragon ball z | Quote:
Originally Posted by Good_KarMa OH thank god. I thought u had sex with my wife. :cry: | | |
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03-12-2010, 07:40 AM
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#6 | | I subscribe to the Revscene NWS thread(s)
Join Date: Jan 2007 Location: Vancouver
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Like lilaznviper mentioned call Shaw and have them fix the problem. I'd be wary of replacing the splitter with just any splitter from the dollar store. Cable modems communicate on the 5Mhz-850Mhz and if the splitter you buy doesn't support that range, you may lose your upload ability.
Just out of curiousity - are there other splitters further up the chain (like perhaps in the box outside your house) that could possibly have failed?
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03-12-2010, 10:37 AM
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#7 | | To me, there is the Internet and there is RS
Join Date: Apr 2007 Location: Okanagan
Posts: 17,342
Thanked 10,127 Times in 4,418 Posts
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So either check that it does, or just use it to see if the splitter actually is the problem.
I don't see how a broken splitter further down would affect his ability to use a splitter further up?
__________________ 1991 Toyota Celica GTFour RC // 2007 Toyota Rav4 V6 // 2000 Jeep Grand Cherokee
1992 Toyota Celica GT-S ["sold"] \\ 2007 Jeep Grand Cherokee CRD [sold] \\ 2000 Jeep Cherokee [sold] \\ 1997 Honda Prelude [sold] \\ 1992 Jeep YJ [sold/crashed] \\ 1987 Mazda RX-7 [sold] \\ 1987 Toyota Celica GT-S [crushed] Quote:
Originally Posted by maksimizer half those dudes are hotter than ,my GF. | Quote:
Originally Posted by RevYouUp reading this thread is like waiting for goku to charge up a spirit bomb in dragon ball z | Quote:
Originally Posted by Good_KarMa OH thank god. I thought u had sex with my wife. :cry: | | |
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03-12-2010, 11:08 AM
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#8 | | RS controls my life!
Join Date: Aug 2008 Location: Vancouver
Posts: 714
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I always get this problem happened at around 2am to 4am 2 nights ago i think the area around boundary and grandview highway area when my friend's internet messes up, mine messes up at the same time so i'm assuming its shaw's problem not ours The internet just times out and it doesn't work anymore...somehow it fixes by itself...just takes sometime kind of pisses me off how shaw has this problem happens all the time too
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03-12-2010, 11:32 AM
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#9 | | Willing to sell body for a few minutes on RS
Join Date: Jul 2001 Location: Cloverdale
Posts: 11,614
Thanked 3,853 Times in 1,367 Posts
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| Quote:
Originally Posted by syee Like lilaznviper mentioned call Shaw and have them fix the problem. I'd be wary of replacing the splitter with just any splitter from the dollar store. Cable modems communicate on the 5Mhz-850Mhz and if the splitter you buy doesn't support that range, you may lose your upload ability.
Just out of curiousity - are there other splitters further up the chain (like perhaps in the box outside your house) that could possibly have failed? |
We were thinking that possibly it is the splitter that crapped out and the other splitters we bought were not sufficient. I'm not sure if there are splitters further up but he does pay separate for his own internet so you would think he'd have a line coming from the box? He has an appointment booked for Tuesday so hopefully they can fix it then. If not I'll tell him to buy a booster and try that out.
__________________
The world ain't all sunshine and rainbows. It's a very mean and nasty place... and I donīt care how tough you are, it will beat you to your knees and keep you there permanently, if you let it. You, me or nobody, is gonna hit as hard as life. But ain't about how hard you hit... It's about how hard you can get hit, and keep moving forward... how much you can take, and keep moving forward. Thatīs how winning is done. Now, if you know what you worth, go out and get what you worth. - Rocky Balboa | |
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