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09-16-2010, 09:19 AM
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#1 | | Wunder? Wonder?? Wander???
Join Date: Mar 2004 Location: Somewhere
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| Openroad Honda Parts- Poor Service
Went to Openroad Honda to order a part. Was promissed part would arrive by a certain date but did not get. This kept going on for sometime before getting pissed off and going to another dealer.
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09-16-2010, 09:33 AM
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#2 | | Banned (BBM)
Join Date: Jul 2004 Location: Vancouver
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oh i see...
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09-16-2010, 09:39 AM
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#3 | | HELP ME PLS!!!
Join Date: Oct 2005 Location: Death Star
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Originally Posted by Mugen EvOlutioN  oh i see... | what you did there
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Last edited by sexyaccord on 69-69-6969 at 69:69 PM | |
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09-16-2010, 09:50 AM
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#4 | | うに
Join Date: Apr 2008 Location: /
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Richmond Honda Still calls me about parts that i ordered from 2008
Every time i tell them that the car was returned after a lease, yet they still call once in a while
you don't see me making a thread about it.
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09-16-2010, 09:50 AM
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#5 | | My AFC gave me an ABS CEL code of LOL while at WOT!
Join Date: Jun 2010 Location: Rich-city
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dealers... nuf said.
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09-16-2010, 09:53 AM
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#6 | | I contribute to threads in the offtopic forum
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Just call our parts guy.
Chris
He'll give you a discount too.
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09-16-2010, 10:47 AM
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#7 | | Rs has made me the woman i am today!
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| Quote:
Originally Posted by TheSalesman Just call our parts guy.
Chris
He'll give you a discount too. | aren't you chris...? hahaha Posted via RS Mobile | |
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09-16-2010, 12:11 PM
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#8 | | RabidMod
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Originally Posted by inv4zn aren't you chris...? hahaha Posted via RS Mobile | Um. His sig says Simon Gee.
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09-16-2010, 03:03 PM
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#9 | | Wunder? Wonder?? Wander???
Join Date: Mar 2004 Location: Somewhere
Posts: 234
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| Quote:
Originally Posted by sexyaccord what you did there | ?????????
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09-16-2010, 03:11 PM
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#10 | | Wunder? Wonder?? Wander???
Join Date: Mar 2004 Location: Somewhere
Posts: 234
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| Quote:
Originally Posted by PK-EK Richmond Honda Still calls me about parts that i ordered from 2008
Every time i tell them that the car was returned after a lease, yet they still call once in a while
you don't see me making a thread about it. | Well...when your car is out of commission and you need a part for it to run, you'd be pissed off too!!!! Waited for weeks for it to arrive only to get the run around!!
And No, I will not go with aftermarket parts!!!!
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09-16-2010, 03:16 PM
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#11 | | Rs has made me the woman i am today!
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Email Christian Chia. I know someone who did over crappy service at one of the Open Road dealerships and he actually got a phone call from him, ha ha
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09-16-2010, 03:38 PM
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#12 | | I subscribe to the Fight Club ONLY
Join Date: Feb 2002 Location: Coquitlam
Posts: 7,091
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| Quote:
Originally Posted by s2000-01 Went to Openroad Honda to order a part. Was promissed part would arrive by a certain date but did not get. This kept going on for sometime before getting pissed off and going to another dealer. | Think that's bad?
Try Lordco.
I can't remember how many times i have ordered a part and they have never ordered it, or 2 months after i ordered it, they call
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09-16-2010, 04:10 PM
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#13 | | My homepage has been set to RS
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Contact Chris at Surrey Honda if you are looking for parts. Only guy I would trust  | |
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09-16-2010, 07:36 PM
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#14 | | OMGWTFBBQ is a common word I say everyday
Join Date: Jun 2004 Location: vancouver
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openroad honda does give shitty service unless you get robert.. i deal with him on a day to day basis... alan isnt as friendly..
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09-16-2010, 09:49 PM
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#15 | | Rs has made me the woman i am today!
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The service advisors have nothign to do with how long the part takes... Honda probably said 2 weeks, so he just relayed the message. Hes probably as mad aat honda as you are at him..... happens all the time man. Its like getting pissed at your waiter because your food is taking so long.
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09-16-2010, 11:35 PM
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#16 | | Circle Stick Square Mod
Join Date: Sep 2005 Location: Burnaby
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parts sometimes get back ordered. dont hate on the parts guy, hes just doing his job.
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09-16-2010, 11:57 PM
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#17 | | :: Sells McLarens, Not tofu :okay: ::
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+1 to back ordered parts.
not to mention, honda has moved our local warehouse in richmond to somewhere in alberta.
uh.. at least thats why my old coworker has told me.
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09-17-2010, 12:19 AM
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#18 | | I contribute to threads in the offtopic forum
Join Date: Feb 2008 Location: North Van
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Yeah they moved the parts warehouse to Alberta, mainly due to the additional taxes in BC. Parts Manager from North Shore Acura gave me the whole explanation as to how moving the facility to Alberta was supposed to save Honda Canada like 20 million bucks.
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09-17-2010, 01:49 AM
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#19 | | Rs has made me the woman i am today!
Join Date: Jun 2006 Location: Burnaby
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Originally Posted by inv4zn aren't you chris...? hahaha Posted via RS Mobile | Was on my phone and couldn't see his sig...
My bad though - confused with someone else haha
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09-17-2010, 03:23 AM
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#20 | | I answer every Emotion with an emoticon
Join Date: Feb 2005 Location: somewhere
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| Quote:
Originally Posted by TheSalesman Just call our parts guy.
Chris | Quote:
Originally Posted by Liquid_o2 Contact Chris at Surrey Honda if you are looking for parts. | anymore chris that works in the parts department with honda???
anyways....
why dont you just order it from another honda dealer instead to go back to the same one just to get dusted off???
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09-17-2010, 04:20 AM
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#21 | | RS.net, where our google ads make absolutely no sense!
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Originally Posted by IMASA Email Christian Chia. I know someone who did over crappy service at one of the Open Road dealerships and he actually got a phone call from him, ha ha | Christian is pretty cool, it's a big company but if he finds out you're not happy, he would personally try to make it right.
I think he's on the radio every morning too.. All my female friends have a crush on him, too bad for them he's happily married I hear.
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09-17-2010, 07:12 AM
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#22 | | Wunder? Wonder?? Wander???
Join Date: Mar 2004 Location: Somewhere
Posts: 234
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| Quote:
Originally Posted by !Tigger parts sometimes get back ordered. dont hate on the parts guy, hes just doing his job. | The guy never said it was back ordered, told me it would be next day! If he had said back ordered, than it's no big deal!
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09-17-2010, 07:29 AM
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#23 | | My name is PJ and I like dogs.
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__________________ Studies show 100% of people die.. Might as well have some fun.
Hello my name is PJ. Buy/Sell Feedback 1-0-0 | |
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