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-   -   Vancouver woman racks up $37K on monthly iPhone bill (https://www.revscene.net/forums/639176-vancouver-woman-racks-up-%2437k-monthly-iphone-bill.html)

bengy 03-07-2011 09:32 AM

I think it's a good thing the woman refused to pay the bill. This shows what a rip off Canadian telecoms are when it comes to data.

This shows that locking cellphones to carrier is a shitty practice. The woman could have used her cell using the local carrier in Egypt if it wasn't locked.

Also, they advertise their phones as "world phones". Clearly, using you Telus phone to roam in another country is a big bag of :failed: They should be sued for false advertising.

Also, :rofl: at all the lemmings asking for the woman to pay Telus. As if it affects you cunts in any way if Telus gets their over inflated charges paid or not. It's actually in our benefit that she doesn't, but you're too dumb to realize that.

dangonay 03-07-2011 09:33 AM

Quote:

Originally Posted by Marco911 (Post 7332300)
Nobody that she talked to can approve her additional credit for $37K within a couple of minutes. Your cc company detected possible fraudulent transactions which they wanted to verify. They would still not allow you to exceed your credit limit.

Really? I've called my CC company before and got a $5,000 limit increase over the phone in a matter of minutes to buy something. Of course, that's nothing compared to $37,000, but it's not hard to get a limit increase if your credit is good.

Until we know the conversation they had, it's all just speculation.

Soundy 03-07-2011 09:56 AM

Quote:

Originally Posted by bengy (Post 7332372)
I think it's a good thing the woman refused to pay the bill. This shows what a rip off Canadian telecoms are when it comes to data.

Fuck, five pages later and the idiots still don't get it: THE CHARGES ARE ROAMING FEES FROM THE EGYPTIAN CARRIER. Whether the bitch pays Telus or not, TELUS STILL HAS TO PAY THE CARRIER.

Quote:

This shows that locking cellphones to carrier is a shitty practice. The woman could have used her cell using the local carrier in Egypt if it wasn't locked.
Maybe you missed the part where Telus will unlock customers' phones for a piddly one-time charge of $50? Obviously Bimbo did. Since your math fails, I'll point out for you that $50 is a lot cheaper than $37,000.

Quote:

Also, they advertise their phones as "world phones". Clearly, using you Telus phone to roam in another country is a big bag of :failed:
Psst... roaming charges are imposed by the carrier you're actually using... they don't care who your home carrier is.

Manic! 03-07-2011 10:33 AM

Quote:

Originally Posted by Soundy (Post 7332394)
Fuck, five pages later and the idiots still don't get it: THE CHARGES ARE ROAMING FEES FROM THE EGYPTIAN CARRIER. Whether the bitch pays Telus or not, TELUS STILL HAS TO PAY THE CARRIER.


What are TELUS' international roaming rates?

TELUS' international roaming rates are the per-minute costs associated with using your wireless phone to make and receive calls while outside of Canada. You will incur a flat per-minute roaming airtime charge for calls placed and received while traveling abroad. Additional charges may apply for emergency or directory assistance calls.

To view TELUS' international roaming rates and packages, please visit international roaming.

http://www.telusmobility.com/en/BC/hspa/intrates.shtml

Telus is making money anywhere in the world you use there phone.

cho 03-07-2011 12:17 PM

^
they're and there

learn the fucking difference

sonick 03-07-2011 12:19 PM

Quote:

Originally Posted by cho (Post 7332509)
^
they're and there

learn the fucking difference

:facepalm:

their and they're

learn the fucking difference

The_AK 03-07-2011 12:20 PM

Quote:

Originally Posted by sonick (Post 7332513)
:facepalm:

they're and their

learn the fucking difference

Lololol I hope skinnypup reads this because I think we need the thank button on rs mobile
Posted via RS Mobile

Gumby 03-07-2011 12:45 PM

Quote:

Originally Posted by cho (Post 7332509)
^
they're and there

learn the fucking difference

:lol

there, their, and they're.

cho 03-07-2011 01:34 PM

Oops I'll fail myself when I get home
Posted via RS Mobile

Mr.HappySilp 03-07-2011 01:55 PM

Quote:

Originally Posted by T.T (Post 7329296)
not even considering roaming charges, robellus rapes you in the ass for tethering charges and ppu data charges if your plan isn't compatible. Yes people should be punished, but how about capping the charges at a reasonable amount? How about calling their customers the second they notice unusual activity on their account based on their usage history?

There have been many stories about idiots getting 30k, 50k, even 80k phone bills just for tethering when they weren't supposed to. That's fucked up when a phone bill costs more than a fuckin car.

The telcos are so inhuman that they are willing to ruin people's lives over a ridiculous phone bill where the costs for the service they provide is a fraction of the bill? That's just sickening. Then they try to act like they're the nice guys and "negotiate" the price from $50k down to $3k. What a joke. Why it's legal to charge rates like this beyond me.


Telus shut off her phone and call her about the chargers she is racking up. Stupid woman demanded to have her data turn back on. 100% her fault.

jmvdesign 03-07-2011 02:01 PM

Telus is just as stupid as the woman thinking that anyone will submit to them and pay their ridiculous $37K roaming charge.

Oleophobic 03-07-2011 02:06 PM

Quote:

Originally Posted by Mr.HappySilp (Post 7332604)
Telus shut off her phone and call her about the chargers she is racking up. Stupid woman demanded to have her data turn back on. 100% her fault.

umm I was not talking bout this incident specifically, hence the part where I said "not even considering roaming charges, robellus rapes you in the ass for tethering charges and ppu data charges if your plan isn't compatible. "

There are many other stories out there of people getting billed 30-80k for tethering when they weren't supposed to.

Marco911 pretty much hit the nail on the head with his posts. 100% agree.

flagella 03-07-2011 02:06 PM

Quote:

Originally Posted by cho (Post 7332509)
^
they're and there

learn the fucking difference

ROFL

dark0821 03-07-2011 02:08 PM

^
lol cant blame telus for tryin..
i mean its like DPS trying to make you pay for their parking tickets

Mr.HappySilp 03-07-2011 02:08 PM

Quote:

Originally Posted by chun (Post 7332219)
The debate on the topic is interesting to read and all but noones really offered any suggestions as to how to fairly solve the problem.

I say you split up the 37K over monthly payments over the next 25 years. That way, she doesn't get financially destroyed, nor does she slip away from owning up to her own actions. A big part of me would take great satisfaction from knowing that this bitch is paying an extra $125 per month (and that she'll be thinking "fuck, I'm a dumbass" for the next 25 years.
Posted via RS Mobile

If that were to happen Telus will need to put high Interest as 37k now is not equal to 37k in the future lol. IF They ere to do that at least make a 15 to 20% interest rate on it.

Mr.HappySilp 03-07-2011 02:16 PM

Quote:

Originally Posted by T.T (Post 7332612)
umm I was not talking bout this incident specifically, hence the part where I said "not even considering roaming charges, robellus rapes you in the ass for tethering charges and ppu data charges if your plan isn't compatible. "

There are many other stories out there of people getting billed 30-80k for tethering when they weren't supposed to.

Marco911 pretty much it the nail on the head with his posts. 100% agree.

I still think most of the time is the customer's fault (working as a techs upport so yea I know most of the stories). I am not a person who checks his bill every other day but I do know what services I got myself into. Haven't got screw once by any cell phone providers, ISP, cable, banks ........ because I make sure everything is set on my part.

A golden rule I go by is Never trust the CSR you speak to unless you ask them the same question 3 times and have them confirm it.

As far as the tethering charges it is advice on all cell phone providers not to use it. It also stats in your contracts in fine prints as well. THere are alos instructions in your phone manuals to teach you how to turn off your 3G if you need to. If people are too dumb and stupid to read and do some reserach then I am sorry but that's what people should do.

There are people who call for tech support for the most stupid reason (they would rather wait on the phone for 20 to 30mins than to do some simple trouble shooting). i have people calling in because their remote would not work (o yea coz your battery died), router won't work yet nothing is connected to it and all kinds of issue that could be fix if people only be a little smarter. But I guess people these days are just not as smart or willing to do the work as it was before.

Oleophobic 03-07-2011 02:52 PM

^
I've never had issues with any cell providers either. But then again I probably know more about their service than their reps :lol thanks to Howardforums.

I agree people are dumb, don't get me wrong. Refer to Marco's posts about customers even being able to run up thousands of dollars worth of cell phone charges. I just do not like the fact that they don't just cap it at a certain number, then cut off service until the bill is paid in full. In the end, they have to go through all this hassle with the customer and receive all this negative publicity (referring to previous articles about tethering charges) and it's not like they are gonna get the full amount from the customer anyway, whether it's 10k or 37k.

Soundy 03-07-2011 05:55 PM

Quote:

Originally Posted by Manic! (Post 7332428)
What are TELUS' international roaming rates?

TELUS' international roaming rates are the per-minute costs associated with using your wireless phone to make and receive calls while outside of Canada. You will incur a flat per-minute roaming airtime charge for calls placed and received while traveling abroad. Additional charges may apply for emergency or directory assistance calls.

To view TELUS' international roaming rates and packages, please visit international roaming.

http://www.telusmobility.com/en/BC/hspa/intrates.shtml

Telus is making money anywhere in the world you use there phone.

Very good... now do the math:

Roaming data rate = $0.025/kB (per the link) = $25/MB.

From the article, she used on the nearly 1.6GB, or 1600MB.

$25 * 1600MB = $40,000.

Oleophobic 03-14-2011 12:54 PM

Thought I'd post this video up as it sorta pertains to the discussion.

Quote:

Canada's Worst Cellphone Bill: The Sequel

Marketplace is once again on a mission to find Canada's Worst Cellphone Bill. We revist Canada's cellphone industry and uncover more horror stories.

Co-host Tom Harrington looks into some incredible cases, including a woman being asked to pay a cancellation fee even though she's being deported, and an octogenarian war veteran who's out of pocket because his minutes expired.

Also, Harrington asks Industry Minister Tony Clement what the federal government is doing to protect Canadians with respect to the telecommunications industry.
http://www.cbc.ca/marketplace/2011/c...cellphonebill/

TouringTeg 03-14-2011 01:32 PM

Watched it the other day and thought of this bill! It's all about the $$$$$$$$.

Anjew 03-14-2011 04:58 PM

Quote:

Originally Posted by Alatar (Post 7328210)
When I went to California last summer, I switched my 500mb data from Canada data to Canada + US Data. Cost me $10 more/month. Rogers had this option in the past, not sure if they still do... but anyways, gave me access to all 500mb of my data, and only cost $10 more to do it. Not a bad idea if you know you'll be there for 2-3 weeks, anyway.
.

i called rogers for this before i went on vacation and they said they only have blocks of US data for a set price, $20 $30 etc.... none of the add-on for existing data. voice is extra too

fs604 03-14-2011 09:44 PM

I liked the part when she said "turn the data back on". Oh man what a dipshit; whatever happened to wifi.

underscore 03-14-2011 11:05 PM

Quote:

Originally Posted by Jayhall (Post 7328174)
this isnt what Im trying to get at. That is stupid. What Im wondering is, if providing her this service cost telus say $1000 out of their pocket, does making $36,000 profit really seem reasonable. I have no doubt that this bitch is completly retarded and she has done this to herself. BUT, Telus is also the biggest bunch of cock suckers I have dealt with in my life. Ok maybe they are second to ICBC

Wrong, most of the cost comes from accessing towers that aren't owned by Telus.

My brothers friend went overseas for a month or something and racked up a 19k bill by forgetting to take out his SIM card/enable airplane mode and just connecting to towers, not even from any use. Virgin greatly reduced his bill because it was at least an accident (but he was still dumb as fuck), this bitch is just plain dumb, they ut her off and warned her but she told them to put it back. Fail.

Jayhall 03-15-2011 05:10 AM

Quote:

Originally Posted by underscore (Post 7344586)
Wrong, most of the cost comes from accessing towers that aren't owned by Telus.

My brothers friend went overseas for a month or something and racked up a 19k bill by forgetting to take out his SIM card/enable airplane mode and just connecting to towers, not even from any use. Virgin greatly reduced his bill because it was at least an accident (but he was still dumb as fuck), this bitch is just plain dumb, they ut her off and warned her but she told them to put it back. Fail.

wow, thanks for being the 10th dipshit to explain something to me that A: I already know and B: that Ive stated I already know. :gtfo:


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