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Old 03-05-2012, 11:48 AM   #1
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Parking Company Committing Fraud in Vancouver

Just wanted to give people a heads up that Metro Parking is committing fraud on their lots. I recently received a ticket for "Failure To Display Valid Receipt, Ticket Not Visible", and whoever issued the ticket almost literally put the ticket over top of the receipt on my dash! Clearly visible, face up, exactly where it was supposed to be. I took this photo of my ticket and receipt, as I found them upon returning to my vehicle



There was no dispute information on the ticket, or even on their website which is bullshit to begin with. I had to email their customer service address with the attached photo and an explanation. I demanded that the $80 fine be canceled immediately. They asked for the receipt number which I provided, and I was then told that "After carefully reviewing the information available to us at this time, including information provided by you, we regret to inform you we are unable to cancel this notice." I was then told to not reply to their email.

I replied, and informed them that they are committing theft and fraud and that if this fine is sent to collections the Police will be notified. The email didn't bounce back so I know they got it. We'll see how they react but on principle alone I'll fight these scammers and absolutely NEVER pay this fine. So heads up to anyone that uses their lots. If this happens to you DO NOT let these fucks get away with it!
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Old 03-05-2012, 12:02 PM   #2
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which metro parking was it at? Private lot or were they just managing it for a business?
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Old 03-05-2012, 12:02 PM   #3
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People still pay for non city parking tickets?? Fuck that shit
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Old 03-05-2012, 12:14 PM   #4
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didn't pay 2 imperial tickets. collections stopped calling after a year or two.
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Old 03-05-2012, 12:21 PM   #5
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I appreciate the fact that them sending it to collections doesn't mean anything and won't affect my credit rating. I would never pay this fine even if it did. It's the principle that a business in this city is blatantly committing fraud and probably getting away with it in a lot of cases. It's bullshit and people shouldn't stand for it.

gars - happened outside TraumaTech on Boundary Rd.
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Old 03-05-2012, 12:58 PM   #6
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They'll send you a letter from "City Collections" which is actually their own company and isnt a real collections agency.
BTW, MetroParking and Impark are the same company.
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Old 03-05-2012, 01:22 PM   #7
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They'll send you a letter from "City Collections" which is actually their own company and isnt a real collections agency.
BTW, MetroParking and Impark are the same company.
As well as Advanced Parking Systems LTD, I believe.
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Old 03-05-2012, 01:31 PM   #8
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I haven't paid a couple of those parking lot tickets already, they sent a few reminder notices with threat of it going to collections, then got some collections letter to my house lols. Tickets were BS so never will pay them.

Also got another EasyPark ticket, anyone have experience with not paying these?
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Old 03-05-2012, 01:52 PM   #9
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I've had a similar problem the other day. I parked my car, went to the ticket machine and tried to purchase a ticket using my CC. The machine was rejecting my card and so I called my CC company. It was listing the machine as suspicious so I told them to clear it and I received the ticket.

Within that time (8 mins though I suspect it was less time as the machine was offtime) one of their "officers" ticketed my car and I had explained to him what happened and he didn't care. Did the e-mail thing as they said "all dispute must be in writing".

Will update the outcome.

* Edit
Pictures removed as ticket was cancelled.
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Old 03-05-2012, 02:24 PM   #10
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Diamond Parking Service Ltd. is also a load of crap.
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Old 03-05-2012, 02:30 PM   #11
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Lol, don't even bother payij these fake tickets.
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Old 03-05-2012, 02:35 PM   #12
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if you get a parking ticket from a private lot and don't pay can't they tow your car the next time you park there?
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Old 03-05-2012, 02:35 PM   #13
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can you complain to the building/facility they work for? it reflects badly on them if they are using a service that scams their clients.
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Old 03-05-2012, 02:41 PM   #14
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In the OP's situation.. I think if you have an onboard video camera... get the clip and post it on youtube
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Old 03-05-2012, 02:45 PM   #15
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sent to collections and forced to pay?
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Old 03-05-2012, 02:53 PM   #16
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if you get a parking ticket from a private lot and don't pay can't they tow your car the next time you park there?
Yes they will tow your car,but it can be easily avoided by getting new plates.
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Old 03-05-2012, 03:11 PM   #17
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Yes they will tow your car,but it can be easily avoided by getting new plates.

You shouldn't have to go through the troubles of getting a new plates to avoid having your car towed because of a fraudulent ticket they won't listen to reason on the dispute for.

Storys like these really make me angry. Good luck OP an others fighting these crooks.
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Old 03-05-2012, 03:22 PM   #18
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Wow that is such BS!!
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Old 03-05-2012, 03:44 PM   #19
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i disputed DPS before via email. they only gave me a discount on the fine.
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Old 03-05-2012, 03:49 PM   #20
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gars - happened outside TraumaTech on Boundary Rd.
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can you complain to the building/facility they work for? it reflects badly on them if they are using a service that scams their clients.
This is definitely what I would've done. I'm not sure if this lot is owned by TraumaTech and just managed by Metro Parking, or if it's owned by Metro Parking.

I know some businesses will just claim innocence when it comes to parking - because a lot of times, they're leasing their office, and it's their landlord who works with the parking company - but I think it's so ridiculous.
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Old 03-05-2012, 05:49 PM   #21
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Metro Parking sent a letter to my house saying I did not pay to park in their lot last month. I was never in their lot and the license plate that is on the ticket was cancelled more than 1.5 years ago. Tried to call but no one ever answers.
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Old 03-05-2012, 05:53 PM   #22
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Old 03-05-2012, 10:44 PM   #23
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did you get a pic of the parking receipt and send it to them of just this one t show them the timestamp on the receipt
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Old 03-06-2012, 06:44 AM   #24
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I've had a similar problem the other day. I parked my car, went to the ticket machine and tried to purchase a ticket using my CC. The machine was rejecting my card and so I called my CC company. It was listing the machine as suspicious so I told them to clear it and I received the ticket.

Within that time (8 mins though I suspect it was less time as the machine was offtime) one of their "officers" ticketed my car and I had explained to him what happened and he didn't care. Did the e-mail thing as they said "all dispute must be in writing".

Will update the outcome.

Attached pictures for your enjoyment.
This situation is not the same at all.

For all we know you got a parking ticket, then went over and paid for parking after the guy left. That's what the times would suggest.

I'm not saying you did; I don't know you, but I can understand the concern.

Isn't that a pretty small lot? Hence, you should have walked back to your car while on the phone with the credit card co. Leaving your car there unpaid while talking on the phone out of eyesight seems like a bad idea.

In the future, I suggest buying the ticket from the machine as you pull in the lot.

Security see's a car without a parking ticket, and writes up a fine. Just doing their job, and from my understanding they can't reverse it on the spot once it has been sent. It may be BS, but seems like a logical safety issue.
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Old 03-06-2012, 06:54 AM   #25
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I almost got the same treatment parking in Victoria once. Luckily I happened to be in the parking lot and walked over to give the guy a solid "WTF are you doing?"
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