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Old 07-03-2012, 06:29 PM   #1
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Returning vehicle to dealership

Hi guys

Ok here's what's happening,my gf wanted to return a vehicle she recently purchased(not even a month of ownership and haven't started paying aside from the down payment) because she's not happy with the vehicle and I couldn't find the return policy in the agreement contract..is there any website I can look it up regarding this situation or any of you guys had any experience like this?..any info would be greatly appreciated..thanks in advance revscene
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Old 07-03-2012, 06:33 PM   #2
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Please Do tell us what she mean by " she's not happy with the vehicle "

Is it a lemon right off the boat ?
Serious Mechanical issue ??
Or
another Belaud's Scenario ???
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Old 07-03-2012, 06:36 PM   #3
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Did she agreed to get the "protection package" and a "professional detailing" done by Richmond Subaru?
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Old 07-03-2012, 06:40 PM   #4
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Its not a lemon it's actually a pretty nice car...she's comPlaining about tpms light on and it's the second time now and they said it was ok the first time she brought it in and now the light came back for some reason...I know it's not a big deal and I told her that but her mind is set about wanting to return it back...
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Old 07-03-2012, 06:45 PM   #5
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Tpms problem

Take it to another Dealership & get 2nd advise
Problem Solve

Buy her a LV or Chanel bag
Life move on
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Old 07-03-2012, 07:23 PM   #6
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owned car for a month,

if you manage to return it, let us know every step... ive never heard of this happening

honestly, what car is this?
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Old 07-03-2012, 07:45 PM   #7
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sensor faulty or your tires leaking air?
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Old 07-03-2012, 07:56 PM   #8
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check all tire pressures and if its okay, its probably a faulty sensor which should be covered in the warranty. also like what others have posted, what kinda car is it?
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Old 07-03-2012, 07:57 PM   #9
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honestly, what car is this?
Like to know about made year & car model too!
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Old 07-03-2012, 08:12 PM   #10
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pics of gf and car or it didn't happen
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Old 07-03-2012, 08:22 PM   #11
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09 crv
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Old 07-03-2012, 08:31 PM   #12
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09 crv
so it's a used car then? it's possible that the sensor is faulty or that the sensor is out of batteries. Just bring it in under warranty As far as returning, good luck.
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Old 07-03-2012, 08:36 PM   #13
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It seems Tpms are more of problem and less of a solution since the majority of people dont even know what to do when the light comes on.

tell your gf she's paranoid
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Old 07-03-2012, 08:55 PM   #14
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It's only a TPM issue. The first time around they probably checked your Tire pressure and reset the TPM. Small warranty issue, no way the dealership will entertain any sort of return or car exchange.
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Old 07-03-2012, 09:01 PM   #15
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Depending on the dealer there should be a 7 day exchange period...since you say its almost been a month then you're out of luck.

Also she wants to return it over a faulty TPMS sensor, get it fixed under warranty, simple...
are you sure its not something else, like she can't afford the payments or something
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Old 07-03-2012, 09:12 PM   #16
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Yeah, because CLEARLY a dealership will take a car back at a loss because your TPMS don't work. HAHAHAHA.

That is all.
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Old 07-03-2012, 09:18 PM   #17
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Quote:
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my gf wanted to return a vehicle she recently purchased(not even a month of ownership and haven't started paying aside from the down payment) because she's not happy with the vehicle and I couldn't find the return policy in the agreement contract..is there any website I can look it up regarding this situation
It's pretty straight forward... she signed a legally binding contract when she bought the car.

There are only two possible scenarios under which you can force the dealership to take the car back:

#1, the car is not what they described (legally). This is not "they said it was a 1-owner, I found out it had 2 owners", this is "They did not disclose any damage and I found a $8600 claim on the vehicle".

#2, the contract has a clause in it that allows for a refund. (HIGHLY unlikely).

Barring these two things, the bottom line is you are at their mercy. If they decide to take it back you should thank heaven and Earth and tell every single one of your friends what a great dealership they are because they certainly have no reason to and most wouldn't.

They didn't sell your girlfriend a bad car, she just changed her mind. That's great but it's not the dealerships fault and there is certainly no legal backing for a change of opinion.

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Old 07-03-2012, 09:20 PM   #18
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TPMS problem and want a return on a certified pre owned....?

if its not a leaking tire and just a faulty sensor, theyd replace the sesor at most.

Return after a month?
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Old 07-03-2012, 09:24 PM   #19
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a car is not like buying a t-shirt at costco.. you won't be able to 'return it'.. sorry. rather just get the tpms fixed.
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Old 07-03-2012, 09:37 PM   #20
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Check the tire pressure first. Maybe there is a slow leak on one of the tires. If the pressure are good, the tpms might need to be reset. There's also a possibility that the car is not registered with the tpms on the car. I know that because that happen wihen I run on winter tires.
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Old 07-03-2012, 09:38 PM   #21
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Hope u guys bought some sort of used car/aftermarket warranty. But in most cases there'll be a deductible with those stuff. Might as well get the light checked out again & see if u need to replace that TPMS sensor.

Thank God u guys aren't getting something like a CEL with oxygen sensor, ABS sensor or mis-firing issue or something. Even there is, there isn't much u can do without warranty. Dealership cannot foresee issues on a used vehicles so can't blame them.
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