I remember 10 years ago my friends would use cancelled credit cards to get on the ferry and than proceed to buy stuff on the ferry with the same card because BC Ferries authorized cards at the end of the day.

^^ That is how I paid for SFU parking for a few years :fullofwin:

^
Lol, a lot of the parking lots in downtown were the same.

If their system wouldnt allow multiple forms of payment for the fee all the cashier needed to do was call a higher up for authorization to waive the fee and be given a boarding pass but people are so entitled arrogant and stupid these days they wouldnt make that call.

Of coz they would say that. I work with customer all the time and I can tell you things work differently behind close doors.

We are given a policy (I assume the guy at the BC ferry is given a policy as well) and we are to stick to it no matter what. If we ask a superisor/amangers about certain things they all say stick to the policy (so most likely the guy at BC ferry know this so didn't bother asking).

When shit hits the fan (such as this case) management comes in and apolgize and blame it on the little guys that they could have handle differently..........

See what I mean. Little guys need to follow policy or get yell or fire by management, management blame little guys when shit hits the fan and little guy gets fire.

Either way the little guys are screw.

It's probably by design, if you consider the internal control and accounting issues involved. The system might be designed not to give the operator any flexibility because it becomes an accounting nightmare to match the ridership with the fare revenue from the card.

It's not really a negative value since you have a $50 deposit on the card. So it's still a positive value.

Or a 20 year old adult just learnt a valuable life lesson.

Your friends are low-lifes. If any of my friends did this, they would cease being my friends.

The only one feeling entitled is the customer trying to get a service without having the proper form of payment.

When did CA$H stop being a proper form of payment? Wow, imagine someone being so fucking ENTITLED to think that their LEGAL TENDER should be accepted in commerce.

Other people's anecdotal evidence shows that using cash to make up the difference on a short Experience Card IS acceptable, and HAS been done before.

Wrong. Since you get savings by using the card rather than cash, it makes perfect sense that they don't allow a partial cash/card transaction. This is from BC Ferries FAQ on the Experience Card:

"Q. Will BC Ferries Experience™ cardholders receive a specific number of trips for loading the minimum amount?
A. No. Loading the minimum amount entitles a BC Ferries Experience™ cardholder to access the reduced fares for either passengers or vehicles and passengers respectively at the current price at the time of travel.

Loading a minimum amount does not entitle a specific number of trips and there must be sufficient balance on the card to cover the entire fare. Customers will be charged the current reduced fare. If there is not sufficient balance on the card to cover the applicable reduced fare, customers will be charged the full cash fare."

She did not have enough cash to cover the full fare, and she did not have a sufficient balance on the card to get the trip (and savings from using the card).
If her idiot mother was so concerned about her daughter, she could have registered the auto load procedure.

Except that they DO. Officially or not, it IS allowed.

When I took the ferry this week my fare was forty dollars and some cents (can't remember exactly how much) and the attendant just let me on with out making me break a bill. I was paying cash so it might of been different but shows that they don't need the full payment and at least some of there workers are human lol
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so she wanted someone to bend the rules for her and they didnt and now shes all upset.

just goes back to the sense of entitlement that these people have. islanders were complaining that they wanted a lower rate since they travel frequently . so BC ferries comes out with a card that gives lower rate (on the already subsidized ferry) on the condition you prepay $60 at a time. now she doesnt have enough cash on the card, cant put $60 on it, wants to pay combination cash and card and still get the discounted rate.

and then they dont do it and its all bc ferries fault

:suspicious:

I find it very hard to believe all your friends are mother teresa types.
And you're telling me if your best friend did this you would cease being friends with him/her? haha sure bud.

I'm not condoning this behaviour, but let's try to be a little more realistic next time.

All of Marco's friends work at Swedish Touch and cost him $200/hr.

You're new here so you're forgiven for not understanding Marco.

:nyan:

Too bad you don't have anything to back up your claim. So I win. Again.

Unfortunately, this only applies to probably half of the population on Gabriola. You're forgetting the other half, which is largely made up of well-off, pretentious a-holes who generally hate the 'hippie' mentality/entitlement. I should know, my in-laws live there, and they fall under the 'pretentious dicks' catagory.

I still think BC Ferries dropped the ball here, and because this chick lives over there, I'm willing to bet just about anything that the cashier in the booth KNEW damn well she lived there, and should have just waved her through. Or even lent her the money, something the cashier should not have HAD to do, but since chances are they KNOW each other, why not help her out? But I guess this sort of thing is long dead nowadays.

On the other hand, everyone that live on the island knows FULL WELL how these expeirence cards work. They even tell you straight up when you buy them how they work, etc. I know this, and I only use mine when we visit over there a handful of times out of the year. Bottom line, if this girl thought she might have been low on the card, she should have carried the full amount in cash on her, or brought a credit card with her. Bottom line, both her and her family knew better, but chose to make a big fucking deal about it.

If it were a tourist visitng a B&B over there, and honestly didn't know any better, I'd have more sympathy. But in NO WAY am I sticking up for BC Ferries, they've taken too much of my money over the years, for sub-par service. They can suck it.

BC Ferries chief says stranded passenger could have been treated differently - The Globe and Mail

There were also at least three callers to the Bill Good show during the segment on this story, who said they'd been allowed to use cash to cover the difference when their Experience Card was short... one who claimed she'd done it several times. I can look up the podcast for you, if you really want, although you'll have to listen to it on your own time; I'm not your personal prove-Marco-wrong transcription service.

Actually it confirms what I wrote about the employee following policy.

The Experience card doesn't entitle you to a discount on all the ferry routes. These callers may have not been on the same route as this woman.

there's a fuzzy line between "flexibility" and breaking policy and getting written up... in this case it's "flexibility", in another case, the employee is breaking policy, it's totally up in the air and not always clearly defined, and not every employee is willing to risk that

also, front-line employees are not all the same rank, maybe a supervisor helped the callers do a cash+card combo, whereas the 10cent woman had a regular low seniority employee help her

It also backs up what I wrote: that officially or not, it IS allowed.

Which means that when you claimed I had nothing to back up that statement, you were wrong. Again.


Not even relevant. The issue has nothing to do with discounts or routes; it has to do with using cash to make up the difference when the Experience Card falls short.

Keep digging, buddy, you've almost got yourself a hole big enough to drop that pathetic old overhyped Volkswagen of yours into.

it's not necessarily bc ferries' fault. it's a case by case basis and depends on the employee currently working there. that's the person who refused the ten cents and is a piece of shit.

i've been to starbucks where i'm 10 cents short and felt like a fool, and the barista just said "all good" and let it slide. 10 cents was 5% of the price of my coffee...significantly more than 0.1% in this case...just lack of human decency

Didn't want to start a new thread, so i'll add this here:

BC Ferries under fire for giving $300 worth of gift cards to each employee | Globalnews.ca

Almost 1 million....:rukidding: