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08-24-2013, 11:31 AM
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#1 | | I WANT MY 10 YEARS BACK FROM RS.net!
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| Richmond McDonald's customer alleges language discrimination
McDonald's customer alleges language discrimination
CBC – Wed, 21 Aug, 2013
A B.C. woman is claiming she was refused service at a Richmond McDonald's because staff said they couldn't understand her English.
Hai Xia Sun ordered a hot chocolate at the McDonald's on Number 3 Road in Richmond last week, but said staff gave her a coffee by mistake.
She said she asked that her order be fixed, but alleges the manager refused and told her to get out of the store instead.
"She said, 'You don't know English,' and then she returned my order. She said, 'We are very busy, don't stay here,'" Hai Xia Sun told CBC News.
Sun called the incident discrimination.
"This is my second language right. And this is discrimination. Yes maybe I speak not very good English but she can't not service to us."
But a McDonald's spokesperson says it was an isolated incident caused by a "language barrier," not discrimination or poor service.
"We regret that this customer was offended during her recent restaurant visit. We have since been in communication with her son who has expressed appreciation for our efforts to resolve the situation," said a later statement issued by communications director Jeanette Jones.
"What is alleged to have taken place is not consistent with the franchisee’s commitment to quality customer service and to reflecting the cultural mosaic of the restaurant’s local community," the statement read.
The Vancouver suburb of Richmond is popular with Chinese immigrants. According to Statistics Canada, 41 per cent of the population lists a Chinese dialect as their first language.
Queenie Choo, CEO of SUCCESS, a Vancouver immigrant group, says incidents of discrimination are uncommon in local businesses.
"Well I think it's a very unfortunate situation. The way I look at it, it's a situation where there's a communication issue. It takes two to tango," Choo said.
Nevertheless, Sun's son David Zhao wants McDonald's to take action by hiring Mandarin speakers at local restaurants.
"In Richmond, how come they don't hire a person who can communicate in Mandarin. All right? That's not a big deal," said Zhao.  | 
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08-24-2013, 11:34 AM
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#2 | | I WANT MY 10 YEARS BACK FROM RS.net!
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08-24-2013, 11:39 AM
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#3 | | To me, there is the Internet and there is RS
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Until the lions have their own historians, the history of the hunt will always glorify the hunter. | |
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08-24-2013, 11:43 AM
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#4 | | Head of HR....have a seat on that couch
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oooh Timpo......
I am out of word.
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Originally posted by v.b.
can we stop, my pussy hurts...
Originally posted by asian_XL
fliptuner, I am gonna grab ur dick and pee in your face, then rub shit all over my face...:lol
Originally posted by Fei-Ji
haha i can taste the cum in my mouth
Originally posted by FastAnna
when I was 13 I wanted to be a video hoe so bad RSUV #7 | |
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08-24-2013, 12:38 PM
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#5 | | I told him no, what y'all do?
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http://www.revscene.net/forums/showthread.php?t=611711 Quote: Greenstoner
1 rat shit ruins the whole congee
originalhypa
You cannot live the life of a whore and expect a monument to your chastity | Quote:
[22-12, 08:51]mellomandidnt think and went in straight..scrapped like a bitch
[17-09, 12:07]FastAnna glowjob
[17-09, 12:08]FastAnna I like dat
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08-24-2013, 12:57 PM
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#6 | | I *Fwap* *Fwap* *Fwap* to RS
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08-24-2013, 01:29 PM
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#7 | | NOOB, Not Quite a Regular!
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First world problems  | |
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08-24-2013, 02:11 PM
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#8 | | I told him no, what y'all do?
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| Quote:
Originally Posted by FARMER  First world problems | nothing about that woman screams first world 
__________________ Feedback
http://www.revscene.net/forums/showthread.php?t=611711 Quote: Greenstoner
1 rat shit ruins the whole congee
originalhypa
You cannot live the life of a whore and expect a monument to your chastity | Quote:
[22-12, 08:51]mellomandidnt think and went in straight..scrapped like a bitch
[17-09, 12:07]FastAnna glowjob
[17-09, 12:08]FastAnna I like dat
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08-24-2013, 04:05 PM
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#9 | | Official Texas Ambassador
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__________________ Quote:
Originally Posted by MG1 She taught me right from wrong and always told me to stay positive and help others no matter how small the deed - that helping others gives us meaning to carry on. The sun is out today and it's a new day. Life is good. I just needed a slap in the face. | | |
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08-24-2013, 05:17 PM
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#10 | | MiX iT Up!
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I wonder how 10g's of cold hard cash of apology will sound to her... seems like that's her angle.
and to the girl that said "maybe you speak some cantonese or mandarin..it's richmond" - how ironic! my reply to her would be "maybe speak some english or french .. it's Canada".
__________________
Sometimes we tend to be in despair when the person we love leaves us, but the truth is, it's not our loss, but theirs, for they left the only person who couldn't give up on them.
Make the effort and take the risk..
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08-24-2013, 06:04 PM
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#11 | | (╯°□°）╯聽不到 ╮(°□°╮)
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Im chinese
and i find this offensive
this woman needs to move the fuck on.
son wants this mcd to hire someone that speaks mandarin? not happenin.. you want to tell a chinaman's kid with all the fucking money in the world to work at mcd?
You know what I respect? kids that are willing to work at mcd, because it shows they have some sense of responsibility in this damn world.
Seems like she can order and communicate with kids at mcd fine anyways.
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