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Old 02-24-2014, 11:56 PM   #1
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Rogers LTE problem (or iphone 5s problem?)

I have a bell iphone 5s. got it unlocked, and im with rogers. everything works but if i enable LTE, it says "LTE" on the top left but data doesnt connect to anything. as if data was turned off.

wtf?
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Old 02-25-2014, 12:52 AM   #2
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A common problem with Rogers that I've experienced for years, but who knows, it might be your phone. Even when I'm on LTE and my phone tells me I have 3 bars, it struggles to load Google.
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Old 02-25-2014, 02:36 AM   #3
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maybe you have to manually enter rogers data address into the phone?
i remember needing to do that with my unlocked phone before because the phone wasn't reading/entering the info from the sim card correctly
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Old 02-25-2014, 05:33 AM   #4
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Quote:
Originally Posted by StylinRed View Post
maybe you have to manually enter rogers data address into the phone?
i remember needing to do that with my unlocked phone before because the phone wasn't reading/entering the info from the sim card correctly
there's no such thing anymore

make sure you have the following:
your phone is a canadian phone with canadian lte bands
your plan is lte enabled
your sim is lte capable
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Old 02-25-2014, 06:07 AM   #5
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If its data issues, could be related to APN settings
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Old 02-25-2014, 09:33 AM   #6
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lteinternet.apn
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Old 02-25-2014, 09:33 AM   #7
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Quote:
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If its data issues, could be related to APN settings
+1 have to do that to my unlock international version of Z1.
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Old 02-26-2014, 02:31 AM   #8
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Quote:
Originally Posted by !Aznboi128 View Post
there's no such thing anymore

make sure you have the following:
your phone is a canadian phone with canadian lte bands
your plan is lte enabled
your sim is lte capable
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lteinternet.apn
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yeah that's what i meant
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Old 02-26-2014, 07:34 AM   #9
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I don't think you can change APN settings on apple. With androids though, you almost always have to.

Reset your network settings on the phone. Does data work with LTE off?
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Old 02-26-2014, 11:35 AM   #10
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APN settings is automatic read off the sim, go to Settings -> General -> reset -> reset network settings. Give that a shot, if that doesn't work head over to the Apple Store and see if they can give you a hand.
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Old 02-26-2014, 02:50 PM   #11
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One more thing..if reset network settings doesn't work, factory reset the phone and reactivate it with the Rogers Sim in the phone (could solve APN issue if you simply put the rogers Sim in the phone after it was unlocked.
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Old 02-26-2014, 02:57 PM   #12
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Spoke to Ulic earlier today. A new SIM solved the problem.
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