bump ! My buddy just picked up a new civic from Tony a month ago at Richmond Honda and got really good pricing and service. He noticed Lily Lam inside the showroom that day and avoided her at all costs after reading negative reviews about her...
heres something I found on
8thCivic.com - 8th Generation Honda Civic Forum
"Lily Lam of Vancouver Honda - I would stay away from her. She was the person that made me never go to that dealer again. Unhelpful, just standing there crossing her arms. She was a snob at me because she didn't think I was actually going to buy an Si"
Interestingly enough, this was exactly what my buddy described her doing the day he bought the car off Tony, he also overheard her dissing her customer in Cantonese and saying that she is an expert since she has been in the business for 15+ years and how they should believe everything she says....
*Lily Lam used to work at Vancouver Honda and now works at Richmond Honda*