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Vancouver Auto Chat 2016 VAC Community Head Moderator: Raid3n

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Old 02-20-2016, 12:37 AM   #1
My AFC gave me an ABS CEL code of LOL while at WOT!
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Anyone have experience with complaining to the VSA?

Tried searching, but this was all I found and there was no resolution.

Anyone want to share their experience with sending in a complaint about a licensed dealer to The Motor Vehicle Sales Authority of BC?

Whether it was a good experience or bad one, let's hear it!
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Old 02-20-2016, 06:18 PM   #2
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It depends on the issue... What happened?
2019 Mustang GT Premium 401A

2019 F150 CC/SB 3.5 EcoBoost
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Old 02-21-2016, 01:44 PM   #3
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I have no experience filing a claim but if you're planning on doing so, I recommend you take time to read some of the decisions from the MVSABC on their website. They treat these claims very much like a court case. There is testimony, evidence provided, and an adjudicator makes a ruling based on if any specific sections in the relevant Acts have been broken. If you're planning on making a claim, take the time to educate yourself on the appropriate consumer protection laws and make sure you present your evidence accordingly. I'd even consider hiring a lawyer to assist with building your case and evidence.
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