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Vancouver Auto Chat 2016 VAC Community Head Moderator: Raid3n

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Old 11-16-2016, 11:33 AM   #1
Ask me about how I answered the question "How fat is TOO fat?"
 
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ICBC Cancelled Insurance Cheque

Hello all,

Wondering how long it generally takes ICBC to mail you your cheque out once you cancel insurance? I paid $500 up front for 3 months but I'm supposed to get 2 months worth returned back to me. This was back beginning of October. Any insight would help!
Thanks
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the guys over at lambo vancouver said there are 60-70 pre-orders already. don't quote me though.
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Old 11-16-2016, 11:36 AM   #2
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from my exp anywhere from 5-10 business days.

I've never had it take more than two weeks. Have you tried calling them to ask about it?
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Old 11-16-2016, 11:58 AM   #3
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did u pay by Credit card?
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Old 11-16-2016, 12:05 PM   #4
no
 
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shouldnt take that long.. i got mine in less than 2 weeks. call them asap!
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Old 11-16-2016, 12:28 PM   #5
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Just got mine in the mail yesterday after about a week or so.
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Old 11-16-2016, 04:23 PM   #6
Ask me about how I answered the question "How fat is TOO fat?"
 
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Very strange, i paid with credit card. Going to give them a call about this.
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Originally Posted by toyota86 View Post
the guys over at lambo vancouver said there are 60-70 pre-orders already. don't quote me though.
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Old 11-16-2016, 04:30 PM   #7
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I renewed my insurance in Sept and they made me pay an extra $100 for an outstanding ticket on their system but I had already paid it. I paid it again and they issued a refund the next day once I called their service center.

The cheque took 2 months to get to me. They told me they had changed their back office system recently so maybe people are confused and things are getting processed slowly.
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Old 11-16-2016, 04:43 PM   #8
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check your CC statement - they just refund the card used (no cheque)
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Old 11-16-2016, 05:23 PM   #9
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@AK, when you cancelled your policy, you should have received a document indicating how it will be refunded. Usually when insurance is paid by CC in the beginning they would refund straight back to the CC used.

If there were any midterm changes during a policy a cheque would be sent instead. (This is the case with the old system, new one allows brokers to select CC or CHQ refund option)
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Old 11-16-2016, 08:10 PM   #10
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I heard there's a delay with credit card refunds vs cheque refunds...
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