[turbomelon]

nice, its too bad they don't offer fibre optic to single family residential houses in Richmond yet..

[MikeyStyle]

Hmm thinking of switching to the 100 bundle. So my dlink 655 router will not work with that plan and i'm force to use that shitty smc router they provide?
i have the same router (http://dlink.ca/products/?pid=530) and it works just fine.. mind you, i'm using the motorola modem

http://speedtest.net/result/1377430310.png

[TOS'd]

Worth it to buy the discontinued motorola modem for $80? Like how to get shaw to add it and is it easy?

[lilaznviper]

called shaw about my speed and getting the same old same old... power cycle stuff, bypass router and i get the same speed and yet they still stay its not their problem...fffffffffffffffffffffffffffffffffffffuuu uuuuuuuuuuuuuuuuuuuu

[Oleophobic]

yeah fuck speed still slow
I didn't call in because I saw some posts saying speeds were back to normal.
lol goddamn 1.2 Mbps

[Leetastic]

yeah fuck speed still slow
I didn't call in because I saw some posts saying speeds were back to normal.
lol goddamn 1.2 Mbps

Yeah same here, before i left for school today i tried speedtest again and i was hitting 25Mb/s. Got home around 3-4 and again it drops down to 50kb~3Mb/s

[lilaznviper]

looks like shaw is fuking us... trying to throttle everyone down during peak hours lol

[EmOne]

looks like shaw is fuking us... trying to throttle everyone down during peak hours lol

my speed is shit again
http://www.speedtest.net/result/1377607416.png (http://www.speedtest.net)

I say we all boycott shaw and switch to telus

[Oleophobic]

gonna call in tomorrow

[Leetastic]

fucking ridiculous, i can't do anything... takes me 30mins to download a 77mb file, can't load YouTube videos...ANYTHING

[striderblade]

i have the same router (http://dlink.ca/products/?pid=530) and it works just fine.. mind you, i'm using the motorola modem

http://speedtest.net/result/1377430310.png

So you just called them and told them you want to upgrade? and the smc modem/router is not required? I'm using their motorola docis modem http://img01.static-nextag.com/image/Motorola-SBV5120-Cable-Modem/0/000/008/228/154/822815485.jpg. I'm asking cause i remember reading some where that the docis can't support the 100Mbps throughput.

[turbomelon]

^ you can't use that motorola, for a while shaw was carrying a docsis3 capable motorola modem, but switched it for a much cheaper and crappier smc router/modem combo. You would have to get the discontinued motorola docsis3 modem somehow.

[JesseBlue]

Teksavvy ahem...

[striderblade]

^ you can't use that motorola, for a while shaw was carrying a docsis3 capable motorola modem, but switched it for a much cheaper and crappier smc router/modem combo. You would have to get the discontinued motorola docsis3 modem somehow.

Damn guess i'll wait till they move on from SMC. Hope there's enough people complaint and make them switch over to better brand. In the mean time i'll suffer from this shitty ass speed

http://www.speedtest.net/result/1377866615.png (http://www.speedtest.net)

[PornMaster]

Why dont you guys just switch to telus?
I have high speed turbo for $25 a month forever and its 15 mbps CONSTANT its a dedicated line.
So even if my whole entire neighborhood has it I will still get 15 mbps

[turbomelon]

Damn guess i'll wait till they move on from SMC. Hope there's enough people complaint and make them switch over to better brand. In the mean time i'll suffer from this shitty ass speed

http://www.speedtest.net/result/1377866615.png (http://www.speedtest.net)

I've heard rumors that they're gonna upgrade to the cisco modems sometime this summer, so it should be soon. Right now the SMC modem in bridge/gateway mode is fine, as its just acting as the modem.

As for the terrible speeds, it could be that they're adding infrastructure to those areas to accomodate for the 100mbps and 250mbps phases and just not telling anyone. A few years back they did that in my area which was kind of annoying haha..

[strykn]

^how do you put it in bridge/gateway mode? :S

[Jonydakiller]

Vancouver central has area issues for internet since july 6th, 5% packet loss causing speed issues, they are upgrading the router cards tomorrow morning, that should solve the problem:)
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[turbomelon]

^how do you put it in bridge/gateway mode? :S

The best way is to just simply call up shaw technical support, tell them where you live, and your account# if they ask for it. After you get that sorted out, you can tell them that you want your SMC modem/wireless router set into bridge/gateway mode as you have your own router and do not need the wifi capabilities of the SMC modem. It'll take about 10 minutes for the guy to sort it out, but once he's done the SMC modem will reset itself, he'll ask you to check if it still works, usually by just connecting an ethernet cable directly to the modem and see if you have internet access.

Once this is done you're free to hook up whatever router you want.

[!MiKrofT]

The best way is to just simply call up shaw technical support, tell them where you live, and your account# if they ask for it. After you get that sorted out, you can tell them that you want your SMC modem/wireless router set into bridge/gateway mode as you have your own router and do not need the wifi capabilities of the SMC modem. It'll take about 10 minutes for the guy to sort it out, but once he's done the SMC modem will reset itself, he'll ask you to check if it still works, usually by just connecting an ethernet cable directly to the modem and see if you have internet access.

Once this is done you're free to hook up whatever router you want.
Pretty lame that they lock it down like that and don't give u the password. It sounds like they're just remote accessing into the router config page and making the change.

[turbomelon]

Pretty lame that they lock it down like that and don't give u the password. It sounds like they're just remote accessing into the router config page and making the change.

Yeah, they do give you a password, but you can't change anything, I tried it a few times everytime it reset went back to default settings. So yeah they pretty much just access it remotely.

[mauricetan]

Service has been great. I pay a one-time fee of $50 to purchase their configuration file for your ATA, and another $25 to transfer your phone number from your existing telephone provider, and I purchased an ATA (Linksys PAP2T-NA.. from NCIX.. cost was $50).. Total cost was about $125 to switch my services. A one-time fee, and I don't have to worry about paying phone bill again. It's unlimited Canada calling by the way.

Basically, your cordless/corded phone is connected to a ATA adapter (with 2 lines, if you purchase the PAP2T-NA), and the ATA is connected to your router. Change a few settings in your ATA adapter and your router (QOS). Voila, it's up.

In my opinion, it's much better than traditional landline, cause you can track everything online (call logs, voicemail messages, call forwarding, etc). It comes with free call display too.



Yeah the 100mbps will automatically be switched to 250mbps down in Phase II. In my opinion, Telus doesn't have the infrastructure in place to achieve the internet speed that Shaw can provide to their customers. Not anytime soon.

Here's why, the technology that Telus uses for their Optik TV is shit. Most of the bandwidth is consolidated for IPTV. They can barely squeeze enough bandwidth for their television users, so it's not much left for their internet users.

Take a look at the HD channels on Telus's Optik TV, it's worse of that of Shaw's HD cause they need to compress their data so much to provide their television service; therefore, the picture and sound quality suffers tremendously. They barely have enough bandwidth to sufficiently provide "HD" content to their televison base customers. Forget internet users.

lets just hope telus will improve their network pretty soon! i can't do anything right now since i just moved to telus from shaw and i got the agreement which is 3 years for the tv and 2 years for the internet.. Oh well.. so far i think the hd on the optik is pretty good.. i dont watch tv that much since busy with work... but internet is pretty good even though someone is watching tv... i just want to have a faster download and upload speeds that would be similar to what shaw is offering right now with their broadband 50 and 100 ...

[Oleophobic]

I just did a speed test

http://www.speedtest.net/result/1379168832.png

Not quite the 47ish I've been getting before (Broadband 50) but hopefully this is a good sign that things will be back to normal soon.

[willystyle]

I just did a speed test

http://www.speedtest.net/result/1379168832.png

Not quite the 47ish I've been getting before (Broadband 50) but hopefully this is a good sign that things will be back to normal soon.
Are you on the Broadband 50? if so, are you using the SMC Network modem?

if you are, what color is the DS indicator on your modem?

GREEN: Area not upgraded
BLUE: Area upgraded for Broadband 50, 100, 250

[Mr.HappySilp]

looks like shaw is fuking us... trying to throttle everyone down during peak hours lol

lol call SHAW and tell them u have your pc connected directly to their modem is still slow. Don't let them jerk you around lol.

[Oleophobic]

Are you on the Broadband 50? if so, are you using the SMC Network modem?

if you are, what color is the DS indicator on your modem?

GREEN: Area not upgraded
BLUE: Area upgraded for Broadband 50, 100, 250

nope I swapped that one for a motorola docsis modem.

[lilaznviper]

looks like the speed is almost all back... now just wait til around 6pm and test it again

http://www.speedtest.net/result/1379704104.png (http://www.speedtest.net)

[mauricetan]

hey guys.. was wondering if you know about the new shaw gateway?

Shaw Gateway Experience (http://shaw.ca/Gateway/)

i believe its similar to how the optik tv works...Damn! shaw should have come out with this one before and introduced the broadband 50/100 earlier too.. i woudn't have switched to optik tv ... :( this looks pretty interesting.. record up to 6hd at once and connect up to 6 tvs too... with optik tv vdsl2 profile.. i think its only 3hd/1sd or is it 2hd/1sd...

[lilaznviper]

damn back to shit speeds

http://www.speedtest.net/result/1380175374.png (http://www.speedtest.net)

[Oleophobic]

rupert area near joyce/29th ave station seems to be back to normal
I guess they finished whatever work they were doing here

[striderblade]

rupert area near joyce/29th ave station seems to be back to normal
I guess they finished whatever work they were doing here

seem like it. Hope it stay this way
http://www.speedtest.net/result/1380472766.png (http://www.speedtest.net)

[LiquidTurbo]

Not shaw, but my Telus ADSL went from 5MBps to 1.5MBps starting a few days ago. Anyone with any insight?
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[terkan]

lol at least u guys still have like 1-2mbps upload.. my download is 0.1mb and upload is unavailable lol...

[willystyle]

hey guys.. was wondering if you know about the new shaw gateway?

Shaw Gateway Experience (http://shaw.ca/Gateway/)

i believe its similar to how the optik tv works...Damn! shaw should have come out with this one before and introduced the broadband 50/100 earlier too.. i woudn't have switched to optik tv ... :( this looks pretty interesting.. record up to 6hd at once and connect up to 6 tvs too... with optik tv vdsl2 profile.. i think its only 3hd/1sd or is it 2hd/1sd...
Correct me if I am wrong, but I don't think that's Shaw's new IPTV service. It looks to me (from a quick glance of the site) that it's just a new set-top box with those new features.

I don't see any mentioning of recording TV shows with your mobile phone, etc.

Though I am aware that Shaw is planning to roll out their IPTV service in the near future, and is currently running trials with their current employees.

And it's 2HD/1SD with Telus. Like I mention in the other post, they have a poor infrastructure for their current Optik TV service.

[metal]

So I'm thinking of getting Extreme when I move to Winnipeg this weekend. How does it work with the modems (Have only dealt with it at home, never had to start a new plan myself)? Do they give you one if you don't want the SMC wireless one?

[willystyle]

I believe they've phased out their Extreme service, making way for their Broadband 50 plan. They will provide the SMC modem.

[trip]

no.. xtrme is still around at $29.95/6 months. $49 bundled/$59 stand alone

metal.. send me a pm. i can help set you up with services when you move.
wait times this month has been extremely high :)

[skholla]

telus' optik tv sucks balls... limited to only a couple tvs, crappy hd picture quality, your internet speeds take a hit while watching hd, also contracts... really, contracts, really???

this new shaw gateway service is intriguing. will it be the same shaw picture quality and contract free? does anyone know if it is still cable based or ip based? also when is this service launching in vancouver?

on shaws site it says this... "The Shaw Gateway Experience is currently available in Calgary and Edmonton, but it will be coming soon to other areas. Stay tuned for the
launch in your area."

[MikeyStyle]

Worth it to buy the discontinued motorola modem for $80? Like how to get shaw to add it and is it easy?
don't purchase it


shaw will not add equipment onto their network if it's been bought from an unauthorized location
the sb6120 (http://www.motorola.com/Consumers/CA-EN/Consumer-Products-and-Services/Cable-Modems-and-Gateways/SURFboard-Cable-Modem-SB6120-CA-EN) was only ever rented from shaw, there's no current way to purchase it
if you do somehow manage to get the modem and call in, they won't be able to add it onto your account easily. they'll have to get it escalated to another department to add it in manually as the codes don't exist anymore for any csr/tsr to add it in for you

So you just called them and told them you want to upgrade? and the smc modem/router is not required? I'm using their motorola docis modem http://img01.static-nextag.com/image/Motorola-SBV5120-Cable-Modem/0/000/008/228/154/822815485.jpg. I'm asking cause i remember reading some where that the docis can't support the 100Mbps throughput.
sorry, i forgot to specify that i'm using the motorola docsis 3 modem

if you're using the docsis 2 modem, it'll only go up to 25 Mbps. if you have a higher package, they'll give you a docsis 3 modem instead

^ you can't use that motorola, for a while shaw was carrying a docsis3 capable motorola modem, but switched it for a much cheaper and crappier smc router/modem combo. You would have to get the discontinued motorola docsis3 modem somehow.
there's no current method that i could think of for you to get the discontinued modem

Correct me if I am wrong, but I don't think that's Shaw's new IPTV service. It looks to me (from a quick glance of the site) that it's just a new set-top box with those new features.

I don't see any mentioning of recording TV shows with your mobile phone, etc.

Though I am aware that Shaw is planning to roll out their IPTV service in the near future, and is currently running trials with their current employees.

And it's 2HD/1SD with Telus. Like I mention in the other post, they have a poor infrastructure for their current Optik TV service.
from what i understand, the gateway is cable based

they've mentioned the possibility to be able to record from your phone.. but that's later in the future

the interface to the gateway is quite different and looks a lot better compared to the older digital terminals

i have yet to hear anything about iptv from shaw

telus' optik tv sucks balls... limited to only a couple tvs, crappy hd picture quality, your internet speeds take a hit while watching hd, also contracts... really, contracts, really???

this new shaw gateway service is intriguing. will it be the same shaw picture quality and contract free? does anyone know if it is still cable based or ip based? also when is this service launching in vancouver?

on shaws site it says this... "The Shaw Gateway Experience is currently available in Calgary and Edmonton, but it will be coming soon to other areas. Stay tuned for the
launch in your area."
it should be the same picture quality

there's no contract to it

the gateway is cable based

it's rumoured to come out by the end of this month for the rest of the shaw systems

[trip]

its also $500
each portal is $150

or easy own option of $17/month


or staff rate :troll:

[metal]

Trip, PM'd you.
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[skholla]

its also $500
each portal is $150

or easy own option of $17/month


or staff rate :troll:


Great news... Any inside word on when it will be coming to Vancouver?

I will probably go the easy pay route, any chance on helping a brotha out? Credits, promos, special rates?
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[MikeyStyle]

it's planned to be released by the end of this month for vancouver

[terkan]

anyone have issue with west coast servers? things along the seattle vancouver area? i was told there's a fiber cut and ur internet will be like sh!t if u are trying to connect to any of the server along the coast

[carisear]

telus' optik tv sucks balls... limited to only a couple tvs, crappy hd picture quality, your internet speeds take a hit while watching hd, also contracts... really, contracts, really???


i have telus optik, and HD is nowhere near as good as OTA, but pretty much the same as shaw hd that iv'e seen at my friends houses. my internet speed does NOT drop while watching hd. i pretty much always have a tv on and i get my full 15mbit down.

contracts for cheaper/free stuff. if you don't want a contract, it's just regular price.

i'm very happy with my optik. it's completely opposite of when i had telus dsl 6 years ago or whatever. i was hesitant to make the switch from shaw to them, but am glad i did.

[terkan]

is it even worth complaining if my internet speed is only 15-20mb on all speedtest ever even though i'm on bb50? i've been doing speedtest daily on different speedtest sites and i don't think i ever broke 21mb download even though it's advertised for 50. so i'm only getting 40% efficiency out of it =\

[Purely]

Did anyone get their new modem from shaw for the 50mb upgrade? I was suppose to get one in mid-july.. but they had no stock, so I rescheduled to today. I woke up early today to wait for the technician to come, but they are out of stock AGAIN till september.

[Ulic Qel-Droma]

telus retention...

turbo 25 for 16 bux a month... win. lol.

[LiquidTurbo]

telus retention...

turbo 25 for 16 bux a month... win. lol.

How, exactly? What did you say?

[Ulic Qel-Droma]

How, exactly? What did you say?

i didn't say anything. sorta. i did 0 bargaining.

all i said was, shaw has a student deal and im switching over.
the lady sounded nice and said um lets see what we can do for you. and she said 16 bux a month (for 6 months only). but then again i can call em up 6 months later and threaten them im switching again.

i have a feeling its not just the threatening im switching over. its also cuz im in a building with fibre optic.

my friend did the same thing but only got 23 bux or something cuz he lives in a residential area with no fibre.

mind you i was actually gonna switch to shaws 100mbps, but i lied cuz i knew telus couldnt offer 100mbps, and they presented me a deal i couldnt walk away from. so i took it. it's basically free man, 16 buxs a month is chump change.

[Meowjin]

What's shaw's student deal?

[JesseBlue]

just as an FYI people...check your wall outlet to see if there are any splitters in place...i just opened up my wall and low and behold...a splitter...this actually decreased my ping and increased my speed a tiny bit...

[ddr]

What's shaw's student deal?

50% off, provided you fax them your student schedule.

[PornMaster]

i didn't say anything. sorta. i did 0 bargaining.

all i said was, shaw has a student deal and im switching over.
the lady sounded nice and said um lets see what we can do for you. and she said 16 bux a month (for 6 months only). but then again i can call em up 6 months later and threaten them im switching again.

i have a feeling its not just the threatening im switching over. its also cuz im in a building with fibre optic.

my friend did the same thing but only got 23 bux or something cuz he lives in a residential area with no fibre.

mind you i was actually gonna switch to shaws 100mbps, but i lied cuz i knew telus couldnt offer 100mbps, and they presented me a deal i couldnt walk away from. so i took it. it's basically free man, 16 buxs a month is chump change.

same deal I got, but I've had it for 2 years.
every year I call in and go WTF and they say sorry heres your money back and faster internet for cheaper :fullofwin:

and IMO telus is faster than shaw

[Ulic Qel-Droma]

^
I'll prob stick with telus if they can just keep me on this plan. they didnt even ask me if i was actually a student. hopefully they'll get faster speeds than 25mbps.

[JayEch]

is there a shaw retentions? been with them for like 10 years and now my parents are thinking about changing.

[typ.]

Just upgraded to Shaw's Broadband 50, but my speedtest shows 24mbps? Why is this?

[jnesss]

Just upgraded to Shaw's Broadband 50, but my speedtest shows 24mbps? Why is this?

i just got the broadband 50 as well. shaw isn't as consistent as telus'. try running the test again in a bit, there's probably high traffic in your area right now. getting 44mps.. for now.

[lilaznviper]

i know 2 people who have shaw broadband and the only time they hit even close to 50 is when they first got it. then it never was at 50. maxed out at about 25 though upload is always consistent ...

[TOS'd]

Day I got Broadband 50:
http://speedtest.net/result/1459724846.png

11 Days later (torrents and stuff running, didnt want to stop everything):
http://speedtest.net/result/1478103611.png

[Jayboogz]

anyone been having troubles with the connection? shaw internet has been disconnecting and reconnecting for the last two days renfrew community center area.

[parm104]

I'm still on Shaw's 25 plan and want to see some results before I make a move up to the next level. I barely hit anything about 20 with my speed tests and often enough I'm getting 4-6 WIRED directly...

The worst part is when I try to call Shaw for support, I have to wait for over 2 hours to reach someone only to have them tell me "restart my router/modem" which of course, I already have. This speed is consistent when I connect my router to the modem as well and it's consistent through a variety of different routers.

Although their prices are fairly competitive, their service is absolutely horrid. I think it's a unanimously agreed fact that it's quite the task getting a hold of Shaw's Technical Support and now equally hard to get a hold of someone to cancel/change/or create a new service.

[MikeyStyle]

there are a lot of factors that will affect the internet speeds.. have you just tried running one computer directly to the modem and run a speed test from there?

the wait times are quite ridiculous right now.. if given the callback option, i would highly suggest for you to take it or even try to get in touch with someone through the online chat (https://shaw.ca/Secure/Contact-Us/Customer-Chat/)

generally early morning is the shortest wait.. anywhere from 30-60 minutes.. but if you try calling in later in the day.. you'll be waiting at least +3 hours to be able to talk to a representative

[parm104]

there are a lot of factors that will affect the internet speeds.. have you just tried running one computer directly to the modem and run a speed test from there?

the wait times are quite ridiculous right now.. if given the callback option, i would highly suggest for you to take it or even try to get in touch with someone through the online chat (https://shaw.ca/Secure/Contact-Us/Customer-Chat/)

generally early morning is the shortest wait.. anywhere from 30-60 minutes.. but if you try calling in later in the day.. you'll be waiting at least +3 hours to be able to talk to a representative

At this point, you can call me crazed because I've literally exhausted EVERY option.

I did connect the router DIRECTLY to my PC to see if speed test results were any better and they were but only by a fraction (1 or 2 mb/s). So nothing strong enough for me to say it's an issue with router connectivity or interference from other devices.

Shaw has taken away the "Call-Back option" during these busy times and you MUST wait on hold. Also, the online chat support does NOT work. It just keeps waiting for a rep. and then says "no rep available, try again later."

I've tried calling in the morning, the middle of the day and 3 AM as well...All wait times 2+ hours. If I'm lucky, I'll get connected...

It's quite a slap in the face for them to put us on hold for that long. As if we don't have anything better to do but spend 1/2 hour day on the phone to troubleshoot Internet Connectivity. My job as a customer is to ensure that money is going into their company every month. Their job is to ensure that I get either adequate service or adequate support...I don't expect both! But I'm not getting either...

[MikeyStyle]

if you've tried every option.. the only other thing left to do is to have a technician come out to your place with a laptop to run some tests of their own to see what's going on

as for the callback option.. it does get turned off later in the evening since no callbacks are allowed after 9 pm from what i've been told.. but you should get the option during the day at least

i totally agree with you. it definitely does suck being the customer trying to call in and not being able to get help right away.. but nothing's going to change overnight. every day it's been +3 hours on hold with at least +1,000 people waiting

[quasi]

I've been trying to switch from Shaw to Telus since February. Telus is in my area, my house is wired for Fibre but there hasn't been any ports available in my area since I called 7 months ago. I've been calling 2-4 times a month since then and still nothing. I can't believe how dumb they are not to install more ports, I know I'm not the only one who wants to switch but can't in my area.

Now I've ordered Sunday Ticket I won't be calling back until Jan, if they don't have ports available by then I don't know what to say. I think what makes me even more irritated is the fact they don't have a waiting list for ports. I should be put on a list along with anyone else who wants the service and calls should be given in the order of the list as ports become available, it's not rocket science.

The area I live in has a retarded amount of new homes, the population in this area has exploded over the last 6 years. I don't understand why they wouldn't want to capitalize on that. I'd love to switch from Shaw, I own PVR's for both carriers so I wouldn't have to sign a contract but it's all for not.

[VK79]

At this point, you can call me crazed because I've literally exhausted EVERY option.

I did connect the router DIRECTLY to my PC to see if speed test results were any better and they were but only by a fraction (1 or 2 mb/s). So nothing strong enough for me to say it's an issue with router connectivity or interference from other devices.

Shaw has taken away the "Call-Back option" during these busy times and you MUST wait on hold. Also, the online chat support does NOT work. It just keeps waiting for a rep. and then says "no rep available, try again later."

I've tried calling in the morning, the middle of the day and 3 AM as well...All wait times 2+ hours. If I'm lucky, I'll get connected...

It's quite a slap in the face for them to put us on hold for that long. As if we don't have anything better to do but spend 1/2 hour day on the phone to troubleshoot Internet Connectivity. My job as a customer is to ensure that money is going into their company every month. Their job is to ensure that I get either adequate service or adequate support...I don't expect both! But I'm not getting either...

Are you using a old modem? Make sure it's the new black motorola model. Back when I was still using 7.5, I was so pissed that my dls maxed out at ~500kB/s (4Mbps). Got a tech to come and check out what's wrong and he simply replaced the old terrapin modem with the moto and I managed to hit 1,000kB/s regularly. Same black modem is serving me well now even on 25 (hitting 2.8-3 MB/s regularly with torrents)
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[terkan]

Are you using a old modem? Make sure it's the new black motorola model. Back when I was still using 7.5, I was so pissed that my dls maxed out at ~500kB/s (4Mbps). Got a tech to come and check out what's wrong and he simply replaced the old terrapin modem with the moto and I managed to hit 1,000kB/s regularly. Same black modem is serving me well now even on 25 (hitting 2.8-3 MB/s regularly with torrents)
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

there's no way in hell he still have the old teryaron modem. they replaced all of them in vancouver it's simply not possible unless you live in places that only supports teryaron like bowen island

[krazynuck]

anyone been having troubles with the connection? shaw internet has been disconnecting and reconnecting for the last two days renfrew community center area.

I have had the same kind of problem in a sense

I have a splitter: wall -> splitter -> to shaw PVR and shaw modem

ever since last week it has cut me on and off the interent as the modem resets....I replaced the splitter and the cable wires and the problem is the same...However when i go wall -> shaw modem I have no problems

Anyone have a problem like this? and maybe a solution?

[TOS'd]

^ Maybe something to do with not having enough power to have the cable split? I don't remember the correct terminology for all of this, but it happened to another house of mine a year ago. The drop in whatever (voltage, current, i dont know what it is) from the line coming into the house to the splitter wasnt enough. So they had to replace the outside wire or something (again, not sure what exactly happened).

[krazynuck]

^ Maybe something to do with not having enough power to have the cable split? I don't remember the correct terminology for all of this, but it happened to another house of mine a year ago. The drop in whatever (voltage, current, i dont know what it is) from the line coming into the house to the splitter wasnt enough. So they had to replace the outside wire or something (again, not sure what exactly happened).

Interesting I had the tech guy come into today (I was not home) and he replaced the cables/spittler... however my mom said it worked for a bit then stoped working again...I had to wait a week for this guy to come tell me everything will be fine with a new splitter....But I'll call Shaw back tomorrow and see if that is what the issue could be....THANKS!

It seems odd that this happens all of the sudden!!!

I need my internets to play NHL 12 tomorrow

[Tim Budong]

getting HORRIBLE speeds lately
http://www.speedtest.net/result/1486768188.png

[mrks]

^ No problems here.

http://www.speedtest.net/result/1486792666.png (http://www.speedtest.net)

[TOS'd]

http://speedtest.net/result/1486794190.png

[Mr.HappySilp]

http://www.speedtest.net/result/1486830151.png (http://www.speedtest.net)

NOVUS for the win!

[Hide625]

http://www.speedtest.net/result/1486830151.png (http://www.speedtest.net)

NOVUS for the win!

I can't wait until next month when they come to our building
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[Ch28]

Bumping this up

CRTC to rule on unlimited Internet plans from smaller telecom providers (http://www.theprovince.com/technology/CRTC+rule+unlimited+Internet+plans+from+smaller+te lecom+providers/5708439/story.html?utm_source=dlvr.it&utm_medium=twitter)

OTTAWA - Consumers will know Tuesday whether unlimited Internet plans offered by small, upstart companies are on their way out.

Canada's telecommunications regulator's ruling on wholesale high-speed access services, to be released when markets close, will lay out how much big companies like Bell Canada can charge smaller Internet Service Providers for the use of their networks.

[StylinRed]

The CRTC's decision, announced Tuesday, gives established providers two options for charging independent internet service providers — a flat rate or a rate based on capacity and the number of users.

Bell had asked to be able to charge based on the total volume of internet data used by its wholesale customers. The regulator rejected that model.

The capacity rate model charges based on the speed of the service — meaning the small ISPs will be paying for the size of the pipe, not the amount of data that flows through the pipe. And it means small ISPs will have to pay more to provide faster internet to their customers.

The CRTC requires Bell and Rogers to allow the smaller companies to use their internet infrastructure and regulates the price which they can charge for it.
http://www.cbc.ca/news/politics/story/2011/11/15/pol-crtc-ubb-decision.html

[!MiKrofT]

So shaw called me today. Thought they were gonna give me a warning since I exceeded my b/w limit but nope. They offered me a kickass deal. $30 a month for 1 year of broadband 50 and homephone. It's their 15/15/20 deal.

$15 Internet
$15 Homephone
$20 TV

Needless to say I'm getting upgraded this Thursday from my Extreme bundle.

[rexsomnii]

Wow, thats so cheap ! How can I get on that plan? Can I just call in and ask for it ?
I currently have broadband 50 with the tv and home phone bundle, but I'm paying $107 / month

So shaw called me today. Thought they were gonna give me a warning since I exceeded my b/w limit but nope. They offered me a kickass deal. $30 a month for 1 year of broadband 50 and homephone. It's their 15/15/20 deal.

$15 Internet
$15 Homephone
$20 TV

Needless to say I'm getting upgraded this Thursday from my Extreme bundle.

[!MiKrofT]

They just called me and offered it. You can try calling in and seeing if they'll give it to you by request.

[skholla]

Wow! So you are an existing customer and they called you to offer a deal? Usually once shaw has your business they don't do much to keep it.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[!MiKrofT]

Wow! So you are an existing customer and they called you to offer a deal? Usually once shaw has your business they don't do much to keep it.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)
Yeah I've seen on RFD that some others have been getting calls too. I was on a "Retention" type 12month plan with Shaw that ends in December so maybe that's why I got a call?

In fact the rep said not to worry about it being 12 months. After 12 months I could call back and re-negotiate too! So needless to say a guy is coming this Thursday with the new modem.

[LP700-4]

WTF any more info on this? We've got the 25mb/s internet, home phone+unltd asia calling, and Basic TV+ HD Channels and asian channels for like $150 a month.......

[skholla]

I'm on a deal that ends this month, brand new condo "own the home package", high speed Internet, basic phone, hd plus tv package and free pvr rental all for $69 a month.

I'm waiting for a call back, hopefully I can get the 15/15/20 deal too.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[!MiKrofT]

Good luck! Don't quote me on the name of the bundle as that's just what I think it's called. Here's the link from RFD:

[Elect] Shaw TV/Internet/Cable 50.00 - RedFlagDeals.com Forums (http://forums.redflagdeals.com/shaw-tv-internet-cable-50-00-a-1106293)

[skholla]

Spoke to Shaw, advised that I wanted to cancel and will be moving to Telus. They offered a bundle for $101 (regular shaw plan personalizer pricing) but this includes all HD channels (except oasis hd) and includes hbo and movie central. The price is fixed and won't increase after 6 months or 1 year.

[rexsomnii]

Hurt . Just called shaw and they told me that if I'm already a client then I wont be able to get any other deals :(

[!MiKrofT]

Yeah I guess it's a YMMV kinda thing and only applies if they call you.

[terkan]

are you guys talking to the save department? or just regular CSR billing department?

[skholla]

I called sales and asked to cancel, they transferred me to cancellations/loyalty department. I asked to terminate all services as of dec 5 as I had signed up for Telus. They made an offer and said that I could think about it, and to call back and ask for loyalty department.

Just make sure that you are ready to cancel and state so clearly. Set a future date, you can always call back and cancel that request. I will probably take the $101 deal they offered me, sure it's not $50 cheap but its a $167 value (personal tv, all hd channels, hbo/movie central, personal phone, broadband 50) and it does not expire after one year like all other promos.
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[LiquidTurbo]

Bump.

Any new users with Teksavvy report what their service is like?

$55 for unlimited 25Mbps seems not bad considering all the rate increases lately.

TekSavvy - DSL (http://teksavvy.com/en/residential/internet/dsl/high-speed-dsl-25---bc)

[willystyle]

I called sales and asked to cancel, they transferred me to cancellations/loyalty department. I asked to terminate all services as of dec 5 as I had signed up for Telus. They made an offer and said that I could think about it, and to call back and ask for loyalty department.

Just make sure that you are ready to cancel and state so clearly. Set a future date, you can always call back and cancel that request. I will probably take the $101 deal they offered me, sure it's not $50 cheap but its a $167 value (personal tv, all hd channels, hbo/movie central, personal phone, broadband 50) and it does not expire after one year like all other promos.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)
When will yours expire then?

[vixroar]

Arghhh. Just noticed that Shaw lowered the bandwidth cap for High Speed 20 again. Has anyone actually been charged for going over the limit though? I've exceeded it a couple times by quite a bit (30GB+) but my monthly bills have all been normal.

[willystyle]

You go over 3 times, then they send you a warning, if you still continue to go over, then your package gets bumped up.

[ime2006]

Anywhere carries faster speed than Shaw broadband 250 ??? under $115 (Other than Novus....cant use it in my area.)

Just curious.

[StylinRed]

shaw really needs to up those bandwidth caps especially with 4K video streaming coming in the Fall/Winter of this year and 3D/1080p streaming becoming more of a norm

thinking of switching to teksavvy but it'd be nice if they offered faster speeds :/

[willystyle]

shaw really needs to up those bandwidth caps especially with 4K video streaming coming in the Fall/Winter of this year and 3D/1080p streaming becoming more of a norm

thinking of switching to teksavvy but it'd be nice if they offered faster speeds :/
They will always offer slower speed than Shaw cause they are using their lines.

[StylinRed]

i can understand that but it'd be nice if there were at least a broadband 50 unlimited plan

[Fappin]

Arghhh. Just noticed that Shaw lowered the bandwidth cap for High Speed 20 again. Has anyone actually been charged for going over the limit though? I've exceeded it a couple times by quite a bit (30GB+) but my monthly bills have all been normal.

Apparently I've doubled my bandwidth for the past 4-6 months and they were gonna cancel my internet without a warning lol. Friend at shaw got me into the loyalty program and I got a free internet upgrade so I'm fine now.