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-   -   Telus Turbo (https://www.revscene.net/forums/578491-telus-turbo.html)

skyxx 08-25-2009 08:56 PM

^ You're on a 3Mbit line SG?

twitchyzero 08-25-2009 10:12 PM

Quote:

Originally Posted by InvisibleSoul (Post 6563283)

wutt..show us how

InvisibleSoul 08-25-2009 10:16 PM

Quote:

Originally Posted by twitchyzero (Post 6563636)
wutt..show us how

I live in a building with fibre optic... and I suspect that Telus doesn't even have the ability to give us a slower speed. I called in and said that Shaw offered me $19.95 for six months, so the guy gave me $20/month ongoing... :thumbsup:

skyxx 08-25-2009 10:35 PM

Nice, I'm paying 20 a month for the High speed with 6.0 Mbit.

vmette_ 08-26-2009 12:42 AM

InvisibleSoul youre an asshole...I envy you hahaha. I called telus, they told me the most I could get in my area was 3mbps, so now Im considerin switchin. Hell Ide even go with $20/m for 6mbps.

Streamin porn just aint fast enough :cry:

twitchyzero 08-28-2009 10:49 AM

so finally got turbo today
hooked it up with thompson modem
i'm only getting 10.6Mbps Down/0.4 Up with 110ms ping

Disappointed...my 3.0Mbps connection had better up and ping...is there anyway I can improve up speed and ping on my end?

Graeme S 08-29-2009 06:46 PM

Should I call in or go to one of the stores to renegotiate? I've been with Telus forever and have dry DSL, anyone think I'm gonna have any problems?

Bonjour43MA 08-29-2009 07:58 PM

Quote:

Originally Posted by Graeme S (Post 6569607)
Should I call in or go to one of the stores to renegotiate? I've been with Telus forever and have dry DSL, anyone think I'm gonna have any problems?

call, tell them that Shaw's been phoning you and sending you ads with all these great deals to switch over, but you thought you'd like to check with Telus first... 90% of the time they'll immediately transfer you to loyalty & retention and that is where you negotiate with the phone rep to get a good deal.

remember to be polite and don't threaten them... you'd be surprised at how far that will get you in terms of getting what you want from Telus.

I just called Telus again from my parents' and got some great deals too: $16 for landline service + $20 for highspeed 6mbps + new Thompson speedtouch modem. No contract. My dad's been using highspeed lite (256kbps! omg) for many years and it was great that we upgraded him to highspeed and at a lower cost. :thumbsup:

Graeme S 08-29-2009 08:00 PM

Saying that Shaw's calling me might be a problem--dry DSL means I'm only using a cellphone, so that might be nixed. maybe that I've seen Shaw offers? Or my friend just got hooked up?

Also, what deals should I quote from them in case I get called on it? I have literally no idea what I'm doing here.

Bonjour43MA 08-29-2009 08:00 PM

Quote:

Originally Posted by twitchyzero (Post 6567958)
so finally got turbo today
hooked it up with thompson modem
i'm only getting 10.6Mbps Down/0.4 Up with 110ms ping

Disappointed...my 3.0Mbps connection had better up and ping...is there anyway I can improve up speed and ping on my end?

hmmm that doesn't sound right, 110ms ping... do you have a wireless router connected to the modem? you can always call Telus to have them check your line as well to make sure everything's setup properly.

Bonjour43MA 08-29-2009 08:07 PM

Quote:

Originally Posted by Graeme S (Post 6569671)
Saying that Shaw's calling me might be a problem--dry DSL means I'm only using a cellphone, so that might be nixed. maybe that I've seen Shaw offers? Or my friend just got hooked up?

Also, what deals should I quote from them in case I get called on it? I have literally no idea what I'm doing here.

my parents have been receiving Shaw pamphlets over the last few months, with these deals being offered:

$20 for highspeed 7.5mbps
$20 for digital phone service with caller ID and 3 cent long distance rate

both are free for 2 months and then $20 each for the next 6 months.

I would just quote the internet one since you have no need for phone service... it also depends on who you get on the other end as well so YMMV.

twitchyzero 08-29-2009 08:12 PM

Quote:

Originally Posted by Bonjour43MA (Post 6569672)
hmmm that doesn't sound right, 110ms ping... do you have a wireless router connected to the modem? you can always call Telus to have them check your line as well to make sure everything's setup properly.

I was speedtesting the vancouver server and my down was around 9-10..up was 0.5
ping is 120

then i tried Richmond

ping is 20 and down was 11-13 up was .8

?? lol I'm in east-van if it makes any difference...

just going by speedtest..havent used it in any apps/games


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