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11-29-2010, 05:30 PM
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#201 | | I *heart* Revscene.net very Muchie
Join Date: Jun 2002 Location: Vancouver
Posts: 3,713
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| Quote:
Originally Posted by 2damaxmr2  Our high speed is only 37bucks and it is over twice as fast as the telus high speed internet. 7.5mb/s vs 3.1mb/s | I find that hard to believe. I was going to get charged $120 after taxes for cable (up to ch 58 or whatever it is) and high speed internet. I called them to price match telus and they dropped $20. Only when I called Shaw to cancel, is when they tried to price match. I now pay $37 taxes in for high speed internet and Optik medium package essential cable with free PVR and 1 digital box for the next 3 yrs. I can add all the specialty channels and upgrade to extreme high speed and I'll still be under $80. I don't give a shit what people say, we are still far from recovered from the economy downfall and better pricing talks during this time.
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12-03-2010, 03:38 PM
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#202 | | Diagonally parked in a parallel universe
Join Date: Jan 2004 Location: Vancouver
Posts: 1,478
Thanked 485 Times in 175 Posts
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i called shaw today and they said they are not monitoring their data usage at the moment. my house is using around 125gb/month
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12-28-2010, 10:47 AM
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#203 | | I WANT MY 10 YEARS BACK FROM RS.net!
Join Date: Oct 2007 Location: Vancouver BC
Posts: 22,125
Thanked 9,915 Times in 3,934 Posts
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bumping this shit to rant.
the siemens gigaset wireless gateway is a POS..the speed goes to shitter every few days and no NAT2 on PS3 cause I cant open port 80..i tried getting Telus to send me a cellpipe modem or the d-link g3810 but it's only reserved for optik..told them i've exhausted all their other modems and they fucking tell me PS3 NAT2 connectivity is not officially supported...they only care if you have basic connectivity...If i wanted it to work I have to pay $80 for the premium care package whatever to solve my problem. uh hello...PS3 is one of the supported wireless devices on your stupid website. http://telus.com/portalWeb/inlineLin..._region=AB#2_3
so now I'm back to the thompson speedtouch...i get NAT2 but I have to use my shitty hub to get the 2 dynamic IPs that's advertised for telus turbo... not to mention it's a PITA opening ports for it if i wanna torrent thru a router then a hub. Anyone know how I can escalade this to someone higher up? I've been with this ISP for more than 10 years and I'm tired of paying so much if they don't get a shit about their loyal customers. fuck I wish I have novus in my area
/RANT
Last edited by twitchyzero; 12-28-2010 at 10:52 AM.
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12-28-2010, 02:05 PM
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#204 | | I am Hook'd on RS
Join Date: Dec 2010 Location: Vancouver
Posts: 54
Thanked 13 Times in 9 Posts
Failed 1 Time in 1 Post
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Originally Posted by sunny_j i called shaw today and they said they are not monitoring their data usage at the moment. my house is using around 125gb/month | Telus don't currently have anyone monitoring either. The only time they will look at your usage is if you call them for a change or break with your internet. This has been like that for the past 2 months (used to work in marketing for telus until a month ago).
Hopefully they havnt hired anyone to do this yet.
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12-28-2010, 02:30 PM
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#205 | | I STILL don't get it
Join Date: Aug 2008 Location: Imaginationland
Posts: 494
Thanked 507 Times in 64 Posts
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| Quote:
Originally Posted by twitchyzero bumping this shit to rant.
the siemens gigaset wireless gateway is a POS..the speed goes to shitter every few days and no NAT2 on PS3 cause I cant open port 80..i tried getting Telus to send me a cellpipe modem or the d-link g3810 but it's only reserved for optik..told them i've exhausted all their other modems and they fucking tell me PS3 NAT2 connectivity is not officially supported...they only care if you have basic connectivity...If i wanted it to work I have to pay $80 for the premium care package whatever to solve my problem. uh hello...PS3 is one of the supported wireless devices on your stupid website. http://telus.com/portalWeb/inlineLin..._region=AB#2_3
so now I'm back to the thompson speedtouch...i get NAT2 but I have to use my shitty hub to get the 2 dynamic IPs that's advertised for telus turbo... not to mention it's a PITA opening ports for it if i wanna torrent thru a router then a hub. Anyone know how I can escalade this to someone higher up? I've been with this ISP for more than 10 years and I'm tired of paying so much if they don't get a shit about their loyal customers. fuck I wish I have novus in my area
/RANT | Non optik users can request for the 2Wire one I think. Its older than the siemens but newer than the thomson and works wayy better. I had them swap it for me (no charge contingent i send the siemens back to them) when I was using telus DSL.
I've switched to optiks now so all is well.
Just call them up tell them your situation nicely. Tell them that PS3 + Siemens Gigaset wont support NAT2 you've looked it up already but the 2Wire modem you offer for regular DSL seems to work and ask if they are willing to swap it
If not just tell them to transfer you to the customer loyalty dept and tell them the same thing. If they still wont do a swap just say you'll be discontinuing telus services because their not willing to support the needs of the customer
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12-28-2010, 10:55 PM
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#206 | | OMGWTFBBQ is a common word I say everyday
Join Date: Apr 2001 Location: Vancouver, BC
Posts: 5,066
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don't even try to convince the stupid tech support guys to send you a different modem. just tell them your internet keeps dropping or something, and blame it on the modem. when an actual Telus tech comes to your home, have them to give you a D-Link3810 or maybe a 2-WIRE if they have any. the 2WIRE modem is long discontinued, hard to come by.
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12-28-2010, 11:34 PM
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#207 | | Banned By Establishment
Join Date: Mar 2006 Location: Richmond
Posts: 12,484
Thanked 2,091 Times in 773 Posts
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i have an extra modem here. the non wireless one if anyone wants it.
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12-29-2010, 06:17 AM
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#208 | | Revscene.net has a homepage?!
Join Date: Jun 2004 Location: Coquitlam BC
Posts: 1,265
Thanked 94 Times in 48 Posts
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| Quote:
Originally Posted by death_blossom don't even try to convince the stupid tech support guys to send you a different modem. just tell them your internet keeps dropping or something, and blame it on the modem. when an actual Telus tech comes to your home, have them to give you a D-Link3810 or maybe a 2-WIRE if they have any. the 2WIRE modem is long discontinued, hard to come by. | 2Wire was brought back but only refurb units are available.
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01-06-2011, 04:08 AM
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#210 | | Banned By Establishment
Join Date: Mar 2006 Location: Richmond
Posts: 12,484
Thanked 2,091 Times in 773 Posts
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where the fuck is my xbox. God fucking damnit telus.
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01-06-2011, 07:48 AM
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#211 | | My dinner reheated before my turbo spooled
Join Date: Oct 2002 Location: vancouver
Posts: 1,766
Thanked 640 Times in 242 Posts
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I thought you got a 4gb slim but a guy work just got a 250gb slim, took 7 days to get it from telus.
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01-06-2011, 03:07 PM
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#212 | | Rs has made me the man i am today!
Join Date: Jan 2005 Location: North Vancouver
Posts: 3,150
Thanked 1,765 Times in 628 Posts
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Originally Posted by MajinHurricane where the fuck is my xbox. God fucking damnit telus. | Waiting for mine too, been at least 8 weeks.
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01-06-2011, 04:21 PM
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#213 | | Banned (ABWS)
Join Date: Oct 2006 Location: Richmond
Posts: 5,138
Thanked 2,216 Times in 510 Posts
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my promo was installed dec 11th but still been waiting on my xbox, do they ship it?
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01-07-2011, 02:44 PM
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#214 | | What hasn't Killed me, has made me more tolerant of RS!
Join Date: Jun 2002 Location: vancouver
Posts: 165
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Originally Posted by illicitstylz my promo was installed dec 11th but still been waiting on my xbox, do they ship it? |
the Xbox usually gets to you in about 4-6 weeks from the install date. You should call just to make sure they haven't overlooked your account for the shipment.
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01-07-2011, 02:47 PM
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#215 | | Willing to sell body for a few minutes on RS
Join Date: Jul 2001 Location: Cloverdale
Posts: 11,613
Thanked 3,853 Times in 1,367 Posts
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I'm not going through the whole thread but does Telus do package bundles without contracts? I'm thinking of giving them a try for everything, internet/phone/TV but I'm not willing to sign a contract incase I hate there TV or internet.
__________________
The world ain't all sunshine and rainbows. It's a very mean and nasty place... and I donīt care how tough you are, it will beat you to your knees and keep you there permanently, if you let it. You, me or nobody, is gonna hit as hard as life. But ain't about how hard you hit... It's about how hard you can get hit, and keep moving forward... how much you can take, and keep moving forward. Thatīs how winning is done. Now, if you know what you worth, go out and get what you worth. - Rocky Balboa | |
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01-07-2011, 02:59 PM
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#216 | | F**K YOUR HEAD
Join Date: Apr 2009 Location: vancouver
Posts: 8,719
Thanked 8,153 Times in 1,251 Posts
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Any experts with telus want to chime in here.
Just switched to Optik less than 2 weeks ago and the internet in the house often disconnects without warning. Here is the tricky bit though, There is a PC connected directly (no wifi) to the telus internet, and there is no connection. However on my Macbook Pro and my iMac desktop the internet is working fine. This makes no sense to me. I understand if it's just dropping wifi connections but when it's plugged in directly it's just got me WTFing
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01-07-2011, 03:06 PM
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#217 | | Rs has made me the man i am today!
Join Date: Jan 2002 Location: Vancouver
Posts: 3,031
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word on the mother fucken gigaset piece of shit!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!
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01-07-2011, 03:32 PM
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#218 | | Banned (ABWS)
Join Date: Oct 2006 Location: Richmond
Posts: 5,138
Thanked 2,216 Times in 510 Posts
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mine has random dc's too, i just pull the plug out and in real quick and it "fixes" it
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01-07-2011, 05:14 PM
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#219 | | Rs has made me the man i am today!
Join Date: Jan 2005 Location: North Vancouver
Posts: 3,150
Thanked 1,765 Times in 628 Posts
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Originally Posted by quasi I'm not going through the whole thread but does Telus do package bundles without contracts? I'm thinking of giving them a try for everything, internet/phone/TV but I'm not willing to sign a contract incase I hate there TV or internet. | Yes they do still do bundled discount without contract, the only benefit of sign a contract is they waive your HD box rental fee (for TV) and you get an xbox (for internet contract)
What I did was got everything installed and their first 3 months on optik is introductory rate, and it cost like $45 a month for the first 3 months for everything including the HD box rental, then after the 3 months (made my own trial period) i signed the contract.
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01-09-2011, 02:02 AM
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#220 | | i like gifs
Join Date: Dec 2001 Location: imgur
Posts: 27,179
Thanked 7,785 Times in 2,695 Posts
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Originally Posted by quasi I'm not going through the whole thread but does Telus do package bundles without contracts? I'm thinking of giving them a try for everything, internet/phone/TV but I'm not willing to sign a contract incase I hate there TV or internet. | I called in for the 15/15/15 deal last week and was told that the phone and internet have no contracts and the only service they'd put you on a contract for is the TV.
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01-09-2011, 07:23 AM
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#221 | | Banned (ABWS)
Join Date: Oct 2006 Location: Richmond
Posts: 5,138
Thanked 2,216 Times in 510 Posts
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Originally Posted by Ch28 I called in for the 15/15/15 deal last week and was told that the phone and internet have no contracts and the only service they'd put you on a contract for is the TV. | but essentially your contract for your TV is the same as your internet because the TV feed is provided by Telus internet only.
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01-09-2011, 05:05 PM
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#222 | | Revscene.net has a homepage?!
Join Date: Jun 2004 Location: Coquitlam BC
Posts: 1,265
Thanked 94 Times in 48 Posts
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Originally Posted by illicitstylz but essentially your contract for your TV is the same as your internet because the TV feed is provided by Telus internet only. | Even though it Is ip based you do not need to pay for internet to have tv. You only have to have one other service. So tel and tv is fine.
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01-10-2011, 01:29 AM
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#223 | | Banned By Establishment
Join Date: Mar 2006 Location: Richmond
Posts: 12,484
Thanked 2,091 Times in 773 Posts
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so apparently according to q media solutions my xbox is coming tomorrow. The week I'm back at school (ANGRY FACE HERE)
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01-10-2011, 12:02 PM
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#224 | | Wunder? Wonder?? Wander???
Join Date: Jun 2005 Location: Vancouver
Posts: 246
Thanked 12 Times in 9 Posts
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| Random d/c?
For those with random disconnects, call TELUS and try and rectify the problem.
A friend and I had the same problem and it was due to a faulty modem or additional wires that need to be upgraded (usually on older homes).
They came and checked all my wiring and gave me the new N router and it has been fine since. However, the dmz function on the N router doesn't work, so COD is messed until they come up with a patch.
Don't forget that you can get free movies and episodes under VOD> TV > HBO Movies (or something along those lines, I don't remember exactly) if you have subscription to the SuperChannel movie channels and/or HBO.
I think there is still a 3 month trial for Super Channel and HBO, might want to call in and check.
Good luck. Optik is pretty sweet.
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01-10-2011, 03:50 PM
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#225 | | ...in the world.
Join Date: Oct 2001 Location: Richmond
Posts: 28,466
Thanked 7,636 Times in 2,321 Posts
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| Quote:
Originally Posted by twitchyzero bumping this shit to rant.
the siemens gigaset wireless gateway is a POS..the speed goes to shitter every few days and no NAT2 on PS3 cause I cant open port 80..i tried getting Telus to send me a cellpipe modem or the d-link g3810 but it's only reserved for optik..told them i've exhausted all their other modems and they fucking tell me PS3 NAT2 connectivity is not officially supported...they only care if you have basic connectivity...If i wanted it to work I have to pay $80 for the premium care package whatever to solve my problem. uh hello...PS3 is one of the supported wireless devices on your stupid website. http://telus.com/portalWeb/inlineLin..._region=AB#2_3
so now I'm back to the thompson speedtouch...i get NAT2 but I have to use my shitty hub to get the 2 dynamic IPs that's advertised for telus turbo... not to mention it's a PITA opening ports for it if i wanna torrent thru a router then a hub. Anyone know how I can escalade this to someone higher up? I've been with this ISP for more than 10 years and I'm tired of paying so much if they don't get a shit about their loyal customers. fuck I wish I have novus in my area
/RANT | Which Telus package do you have? I'm planning on getting the High Speed Turbo soon.
Does the Thompson SpeedTouch still work? They want to give me that Siemens router but I'd prefer to just keep my setup now.l
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