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01-10-2011, 05:40 PM
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#226 | | Revscene.net has a homepage?!
Join Date: Jun 2004 Location: Coquitlam BC
Posts: 1,265
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Originally Posted by Ronin  Which Telus package do you have? I'm planning on getting the High Speed Turbo soon.
Does the Thompson SpeedTouch still work? They want to give me that Siemens router but I'd prefer to just keep my setup now.l | Speedtouch will be fine.
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01-10-2011, 05:44 PM
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#227 | | Banned (ABWS)
Join Date: Oct 2006 Location: Richmond
Posts: 5,138
Thanked 2,216 Times in 510 Posts
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Just got my xbox shipped in today from canada post, 4 weeks to arrive as mentioned in this thread, even with holiday volume/delay in packages
install date 12/11/10
xbox received date 1/10/11
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01-11-2011, 10:32 AM
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#228 | | JDMEK9Mod | DogWhisperer
Join Date: May 2007 Location: Richmond
Posts: 15,260
Thanked 6,131 Times in 1,989 Posts
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Originally Posted by seakrait shaw everything.
Digital TV/Movies & High-Speed 121.95
HD Plus Package 12.00
Purchased Modem Discount -5.00
Home Phone Basic 20.95
Total Current Monthly Services $149.90
HST 17.99
TOTAL RAPE $167.89/mth. | here's what i'm paying, all shaw:
Basic Fairchild Talent & Internet $85.95
Purchased Modem Discount -$5.00
Home Phone Basic $20.95
HST $12.23
Total $114.13
it doesn't mention it in the bill, but i get the basic hd channels Quote:
Originally Posted by Alatar When I spoke with Shaw before I was considering moving to Telus, Shaw wasn't willing to budge for me. Months later, I decided after a couple of weeks of research to give Telus a try. When I called Shaw to inform them that I was cancelling my service, only then were they willing to match Telus' price, but not their offers of service credits for signing a 2 year contract. The xbox, obviously, they weren't willing to match. | i talked to shaw today and they were 100% unwilling to negotiate anything. The lady was spinning me some bullshit about how their company policy changed on Jan 1st and they are "no longer in the business of matching other companies". the only thing she mentioned was the HD plus package at 50% off for 2 months (what a joke). i guess i'll have to call in and pretend to cancel my services then huh?
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01-11-2011, 10:49 AM
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#229 | | My dinner reheated before my turbo spooled
Join Date: Oct 2002 Location: vancouver
Posts: 1,766
Thanked 640 Times in 242 Posts
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Originally Posted by spoon.ek9 i talked to shaw today and they were 100% unwilling to negotiate anything. The lady was spinning me some bullshit about how their company policy changed on Jan 1st and they are "no longer in the business of matching other companies". the only thing she mentioned was the HD plus package at 50% off for 2 months (what a joke). i guess i'll have to call in and pretend to cancel my services then huh? | If you do not have telus optik available in your area shaw knows there is a good chance you will not switch. Regular Telus is complete crap and they know it 
You can goto the Telus website and type in your postal code and see if optik is in your area. Im pretty sure this is what Shaw does when you phone aswell to see if you can make a deal.
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01-11-2011, 11:00 AM
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#230 | | Revscene.net has a homepage?!
Join Date: Jun 2004 Location: Coquitlam BC
Posts: 1,265
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Originally Posted by VR6GTI If you do not have telus optik available in your area shaw knows there is a good chance you will not switch. Regular Telus is complete crap and they know it
You can goto the Telus website and type in your postal code and see if optik is in your area. Im pretty sure this is what Shaw does when you phone aswell to see if you can make a deal. | There is no regular telus anymore, the only service sold is the optik. As a supplement satellite is available to those that do not qualify for the optik service.
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01-11-2011, 01:29 PM
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#231 | | Banned By Establishment
Join Date: Mar 2006 Location: Richmond
Posts: 12,484
Thanked 2,091 Times in 773 Posts
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my xbox came today with 2 games. Alan wake and forza 3. I guess they sent me them because of how they fucked up and forgot to process my returned xbox.
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01-11-2011, 03:18 PM
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#232 | | Banned (ABWS)
Join Date: Oct 2006 Location: Richmond
Posts: 5,138
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Originally Posted by MajinHurricane my xbox came today with 2 games. Alan wake and forza 3. I guess they sent me them because of how they fucked up and forgot to process my returned xbox. | Oh whattttt, no way! Well grats, mine just came with the console itself...
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01-11-2011, 03:38 PM
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#233 | This title intentionally left blank MOD
Join Date: Jan 2003 Location: Above Sea Level
Posts: 8,549
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Nov. 20 install date, Nov. 9 order date, xbox shipped out Monday, apparently.
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I don't have an anger problem. I have an idiot problem. | |
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01-11-2011, 05:38 PM
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#234 | | Banned By Establishment
Join Date: Mar 2006 Location: Richmond
Posts: 12,484
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Originally Posted by illicitstylz Oh whattttt, no way! Well grats, mine just came with the console itself... | i only wanted it for ssf4 though, I wont play them :/
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01-12-2011, 11:51 AM
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#235 | | My homepage has been set to RS
Join Date: Apr 2005 Location: vancouver
Posts: 2,217
Thanked 811 Times in 274 Posts
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Shaw HS internet, price subject to rise next month. also limit on download suppose to decrease.
edit: sourse http://www.moneyville.ca/article/920...ns-may-be-over
Last edited by tool001; 01-12-2011 at 12:05 PM.
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01-12-2011, 08:03 PM
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#236 | | NEWBIE ACCOUNT!
Join Date: May 2008 Location: work
Posts: 19
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I just spoke to Telus and this is what they're offering me:
optik high speed - $37
basic home phone - $28
optik TV (Pick 9 theme packs + the essentials) - $45 for the first 6 months, $75 after
Free PVR and Receiver
Total after 6 months = $140/mo
The catch is a 3-year contract... What do you guys think?
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01-13-2011, 12:22 AM
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#237 | | Rs has made me the man i am today!
Join Date: Jan 2005 Location: North Vancouver
Posts: 3,143
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^ i'm pretty sure the three year contract is just for the free PVR rental, home phone for 28? Last time I checked it was 21 with one option unless you have more options.
Everything there seems to be about regular price... did you check the telus website? I don't think this is really a "deal" if you're looking for one.
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01-13-2011, 11:20 AM
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#238 | | My dinner reheated before my turbo spooled
Join Date: Sep 2006 Location: Vancouver
Posts: 1,716
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Tempting to switch over. Any problems with Telus Optik Internet? I also heard somewhere that the HD quality for Optik is compressed.
dL
__________________ concaved flushed white on white axela | flickr | |
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01-13-2011, 11:30 AM
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#239 | | Rs has made me the woman i am today!
Join Date: Apr 2003 Location: Vancouver
Posts: 4,032
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I had some major problems with them month n half ago, signed up for optik tv and Internet package they installed normal satellite and regular net. Also broke my home phone line for a week and refused to fix it. I went through a dozen Filipino call agents who were absolutely useless and decide I've had enough. Called to cancel since murphys law took place everything that could have gone wrong absolutely went wrong, get to the saves department in Alberta some white guy puts me on a $30 optik package with optik Internet WITH a xbox at only a 2 year contract. All I ever wanted was the optik Internet really but all the extras are welcome. Almost 2 months no Xbox don't really care, but my PS3 connection is way better than Shaw I get Nat 2 now when with Shaw before I use to only get shitty Nat 3 which is the worst you can't even host online games in some of them. Also simple tasks like switching between channels is instant and instead of waiting about a second with shaw, and the cute little picture in picture thing when you're in guide is fuckin way better than Shaw.. Not to mention Shaw been rippin me for a long time charging $120 for their medium
Internet and medium tv package, now telus only $60 and better quality, but telus customer service sucks, not surprised someone shot up the Telus building few years back
My suggestion to anyone here, never call tech support you always get transferred to the Phillipines call the TV department instead the call center is in Canada somewhere Posted via RS Mobile | |
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01-15-2011, 12:23 PM
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#240 | | RS Lurker, I don't post!
Join Date: Jan 2011 Location: Vancouver
Posts: 1
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I just switched over to Telus from Shaw -
Getting the following bundled deal:
OptiK TV (Essentials) w/ PVR
Optik High Speed Internet
on a 3 year contract for the Cable, internet I can change if I wish.
PRICE: $30/month for the 1st year and then $60/month for the next two.
Sure, some of my services are less than they were, but I don't need so many f'in channels. I was paying $119/month with Shaw for essentially the same thing...
$119/month versus $30/month for 1 year and then to $60/month.
on top of that, their entire call center is moving back to vancouver from what I've heard so that whole "they have terrible customer service" argument will be out the window... I guess I'll see how the service is when they hook it up in a few weeks. Main thing I'm concerned about is the internet connection, but that can be switched, didn't get a contract for internet.
I was also transferred to a Shaw retention person after calling in to cancel.. They refused to offer me anything at all to keep me as a customer, after 9 years I was shocked. I've never asked them for anything before, or tried to hunt deals going back and forth between them and Telus. Interesting business approach on their part... Something they should really look at as their must be better ways to spot the deal seekers from the loyal customers.
I spoke with a few front line people over their as well who were very harsh. As soon as I mentioned moving over to Telus they became confrontational and defensive and told me they wouldn't price match anymore. Who the hell taught these people their retention skills. Hey Shaw, advice for you. As soon as someone calls to cancel services have your reps transfer them to a retention specialist as I was already gone after your front line accosted me over the phone.
Last edited by crowdog; 01-15-2011 at 12:41 PM.
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01-15-2011, 02:07 PM
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#241 | | ...in the world.
Join Date: Oct 2001 Location: Richmond
Posts: 28,466
Thanked 7,636 Times in 2,321 Posts
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Originally Posted by MajinHurricane i only wanted it for ssf4 though, I wont play them :/ | I'll take Alan Wake if you want to sell it. I'm curious about that game. Posted via RS Mobile | |
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01-15-2011, 06:35 PM
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#242 | | Rs has made me the man i am today!
Join Date: May 2007 Location: New West
Posts: 3,163
Thanked 1,341 Times in 557 Posts
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somewhat off topic, but anyone know wheres the cheapest place I can get a Shaw HD receiver? futureshop is like $179
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01-15-2011, 06:58 PM
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#243 | | HELP ME PLS!!!
Join Date: Nov 2005 Location: vancouver
Posts: 5,995
Thanked 1,382 Times in 480 Posts
Failed 51 Times in 26 Posts
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^try visions
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01-15-2011, 07:27 PM
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#244 | | Rs has made me the man i am today!
Join Date: May 2007 Location: New West
Posts: 3,163
Thanked 1,341 Times in 557 Posts
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^same price
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01-15-2011, 07:42 PM
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#245 | | JDMEK9Mod | DogWhisperer
Join Date: May 2007 Location: Richmond
Posts: 15,260
Thanked 6,131 Times in 1,989 Posts
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if you can afford the price difference, get a PVR instead. it's so much more useful than just the HD terminal  | |
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01-15-2011, 08:13 PM
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#246 | | Rs has made me the man i am today!
Join Date: May 2007 Location: New West
Posts: 3,163
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we hav a PVR downstairs, its just upstairs we want to be able to watch HD channels as well
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01-15-2011, 08:15 PM
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#247 | | Fanboy
Join Date: May 2006 Location: Surrey
Posts: 3,596
Thanked 498 Times in 164 Posts
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Originally Posted by Ronin I'll take Alan Wake if you want to sell it. I'm curious about that game. Posted via RS Mobile | Read my review i posted in Video game forum here
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01-15-2011, 08:18 PM
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#248 | | RS has made me the bitter person i am today!
Join Date: Apr 2010 Location: Guadalajara
Posts: 4,763
Thanked 5,613 Times in 1,255 Posts
Failed 1,578 Times in 359 Posts
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switched from shaw to telus yesterday and telus is soooooooooooo much better. Shaws customer service is better though.
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01-20-2011, 04:32 PM
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#249 | | Blood tests positive for LOL mod
Join Date: May 2002 Location: World
Posts: 12,999
Thanked 1,263 Times in 325 Posts
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Called Shaw today voicing my concern on their price and speed compared to Telus. Flat out said no to everything. Not a hint of keeping me as a customer. I'll be looking up what Telus has to offer for internet access in the next few days.
Any recommendations, I just want quick internet for a good price.
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01-20-2011, 05:25 PM
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#250 | | I don't get it
Join Date: Jul 2010 Location: vancouver
Posts: 422
Thanked 259 Times in 88 Posts
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Originally Posted by tool001 | Totally unacceptable.
Why the FUCK is internet still as slow as god knows how many years ago? Japan a decade ago STILL had faster internet than what we have now.
It's bad enough getting overcharged for outdated internet, now they're going to overcharge on their already retarded prices, and provide LESS service than before.
Broadband needs more Wind/Mobilicity-esque companies.
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