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Old 08-11-2012, 05:12 PM   #1
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Qantas passengers refuse to fly without pajamas

Some people...

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TWO Melbourne-bound Qantas passengers from hell refused to fly last night after they were told there were no XL-sized first-class pyjamas on their LA flight.

The crew's offer of business-class jim-jams failed to placate the duo.

Their luggage was offloaded after they elected to spoil their own pyjama party and they were left behind.

But despite the storm breaking out in a teacup the captain still landed in Melbourne on time at 8.20am today.

QF094 business-class passenger Angela Ceberano told mX the cabin erupted in laughter when the captain announced the reason for the delay.

"He said: 'Just to inform you all, the reason we've had the delay is because two of our first-class passengers refused to fly on this plane as there was no extra large pyjamas on board for them'," Ceberano said.

Another passenger told Ceberano the pyjama guy said to the crew: "Make sure you tell everyone why were so late: They didn't have pyjamas for us'."

"In his mind, he thought everyone sympathised with him,'' Ceberano said.

"If you didn't laugh, you would have cried. It was unbelievable."

It is believed the irate passengers were offered business-class pyjamas but insisted on being clad in the real deal, pairs of which are listed for as little as $10 on eBay.

International business-class passengers receive Peter Morrissey pyjamas on "selected flights" while first class passengers get "soft and luxurious pyjamas and slippers".

Qantas spokesman Luke Enright said two passengers chose to get off an aircraft just before departure in LA overnight.

"Other passengers were unaffected with the flight touching down in Melbourne this morning on schedule," Enright said.

Read more: Qantas passengers refuse to fly LA to Melbourne because there were no XL first-class pyjamas | News.com.au
Qantas passengers refuse to fly LA to Melbourne because there were no XL first-class pyjamas | News.com.au
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really?.. some reason im afraid of taking shits after ghost movies.. i always think about what if a ghost's hand came out of the toilet and grabbed my nuts or stuck its hand in my ass -___________-.... i mean if it came outa the mirror id have reaction time to run but the toilets.. thats a pretty good blind spot to sneak up on people from -_____- ...
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Old 08-11-2012, 05:19 PM   #2
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Old 08-11-2012, 05:27 PM   #3
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thats bullshit. They paid for that expensive ass first class seat and deserve ever bit of the luxuries that is suppose to come with it. And then to be ridicule like that. That is not professional.
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Old 08-11-2012, 05:48 PM   #4
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Old 08-11-2012, 05:52 PM   #5
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Just give them 2 pairs of extra small. Its their own fault for being fat.
Stupid fat people... always unintentionally raising flight prices.
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Old 08-11-2012, 05:53 PM   #6
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Old 08-11-2012, 06:15 PM   #7
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qantas pyjama | eBay

for those wondering (around $65AUD) comes with socks and slippers




this is what they were offered comes with mask and socks






cathay pacific>qantas

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Old 08-11-2012, 06:38 PM   #8
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I personally think Qantas is at fault. It doesn't matter whether they were revenue customer or not, one has to spend some serious dough before getting a first class ticket.

It shows the lack of professionalism of Qantas. For true top-tier airlines like Emirates, they always make sure first class passengers have every bit of attention to detail. I.E.: They make sure that everything on their menu is available for their first class passenger. So, one never has to make do with other selection if the person is flying first class on Emirates.
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Old 08-11-2012, 07:15 PM   #9
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I wouldn't care much.... is just PJs beside I think is weird wearing some other PJs... I rather wear my own lol... If on long flight I would just put on a comfy T-shirt and a pair of shorts/sweat pants.
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Old 08-11-2012, 07:26 PM   #10
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+1.

If you look at it from the consumer's point of view it really is unfair because you paid for all of your extra stuff and they just say they dont have it.
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Old 08-12-2012, 06:07 AM   #11
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some people fly it for fun like a mini vacation and so they expect all the amenities to be available. this shows how qantas unprofessionally treats their clients and this incident no doubt will hurt business for them.
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Old 08-12-2012, 06:54 AM   #12
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some people wonder what they will eat for the day and some choose to complain about pajamas
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Old 08-12-2012, 08:09 PM   #13
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^^All people being born "equal" is a flawed concept to begin with.
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Old 08-12-2012, 08:16 PM   #14
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^^All people being born "equal" is a flawed concept to begin with.
unfortunately some are more equal than others...

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Old 08-12-2012, 10:45 PM   #15
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thats bullshit. They paid for that expensive ass first class seat and deserve ever bit of the luxuries that is suppose to come with it. And then to be ridicule like that. That is not professional.
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Another passenger told Ceberano the pyjama guy said to the crew: "Make sure you tell everyone why were so late: They didn't have pyjamas for us'."
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Old 08-12-2012, 11:07 PM   #16
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some people wonder what they will eat for the day and some choose to complain about pajamas
They paid for that flight, they have every right to complain just like you would if you paid for something even if it was only a dollar.
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Old 08-12-2012, 11:33 PM   #17
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Airlines know First Class passengers are their most demanding customers. Not having a proper size is a misstep on their part. However, the passengers decided to act like royalty and ended up making a fool of themselves.

Both are in the wrong, IMO.
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Old 08-13-2012, 12:26 AM   #18
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It shows the lack of professionalism of Qantas. For true top-tier airlines like Emirates, they always make sure first class passengers have every bit of attention to detail.

Can someone give me the prices on a first class flight with either airline on a comparable route? How much "extra" are you paying for?
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Old 08-13-2012, 12:40 AM   #19
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It's hard to compare as these two airlines operate routes that's quite different from each other. And not every route offer first class....

IIRC There has been recent rumours about Qantas wanting to alliance with Emirates lately. Allowing Qantas to codeshare to Dubai....and Emirates to European / Mid East destinations...


Sydney to Bangkok (Tax included)

Qantas: $921.44 AUD Economy / $5462 AUD Business
Emirates: $1078.24 AUD Economy / $4194 AUD Business / $6444 AUD first class
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Old 08-13-2012, 08:34 AM   #20
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As much as these two passenger are idiots, and for all you who know fuk all about air travel.

Business class return LA>Melbourne is about $7000

First class return LA>Melbourne is about $13000

Bullsh!t service by Quantas, and expected reaction from the folks in cattle class.

To put it in car context, its like buying a Ferrari, and having the dealer tell you 'Sorry we just gave away our last set of Ferrari luggage to the guy before you, how about a Samsonite carry-on?'

I am sure all the people buying a civic would laugh at the Ferrari guy who demanded he be given the original luggage too.

If I paid 13,000 for a flight (10x what most people are paying), and then got told my Akira Isogawa designed PJ's were not available, I would demand an immediate serving of four lobster tails and 2 bottles of dom to ease the pain.

Delaying (potentially) 400 peoples itineraries on the other hand; not cool.
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Old 08-13-2012, 09:01 AM   #21
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I understand where their frustration may come from, but seeing that there's nothing Quantas can do at that very moment, couldn't they just go with the business class pj, and request a set to be sent to their residence by mail at a later date? I'm sure not having the pj's for that one particular flight won't be crucial enough to delay 400 others
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Old 08-13-2012, 09:20 AM   #22
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I personally think Qantas is at fault. It doesn't matter whether they were revenue customer or not, one has to spend some serious dough before getting a first class ticket.

It shows the lack of professionalism of Qantas. For true top-tier airlines like Emirates, they always make sure first class passengers have every bit of attention to detail. I.E.: They make sure that everything on their menu is available for their first class passenger. So, one never has to make do with other selection if the person is flying first class on Emirates.
Yes they are at fault, but those people are still cunts.

If an airline fucks up and doesn't have pyjamas for rich people, OK that's a bad mark for them. Oops, bad service for 2 customers.

But those people are just cunts, and that's that.
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Old 08-15-2012, 12:24 AM   #23
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You don't pay upwards of $10K for a seat to have anything less than impeccable service.

Qantas dealt with it poorly.

Airline should have thrown a bunch of gifts to appease the passengers. Starting with a tin of caviar, a bottle of champagne, and a bunch of frequent flier points.

If all you can offer is business class pjs with nothing else to compensate, that is a poorly negotiated solution, and I can understand why the PAX stormed off in protest.

Qantas ended up spending a whole lot more than that for the extra fuel they had to burn to make up for the late departure.

I'm sure Singapore Airlines, Cathay, or Emirates would be pleased to have their business.
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Old 08-15-2012, 01:14 AM   #24
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I agree on the basis if they were the only two passengers.

They were aware that their actions would result in the delay of departure of hundreds of passengers, I would probably just file a complaint prior or after the flight.
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Old 08-15-2012, 01:46 AM   #25
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You don't pay upwards of $10K for a seat to have anything less than impeccable service.

Qantas dealt with it poorly.

Airline should have thrown a bunch of gifts to appease the passengers. Starting with a tin of caviar, a bottle of champagne, and a bunch of frequent flier points.

If all you can offer is business class pjs with nothing else to compensate, that is a poorly negotiated solution, and I can understand why the PAX stormed off in protest.

Qantas ended up spending a whole lot more than that for the extra fuel they had to burn to make up for the late departure.

I'm sure Singapore Airlines, Cathay, or Emirates would be pleased to have their business.
I don't disagree. They handled it poorly. But they don't come across nearly as bad as the passengers themselves. OK so Quantas fucked up, and don't have PJ's. And they didn't give you caviar and other stupid shit. Move on with your life and fly with another airline next time.

Except that's the difference between normal people and cunts.
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