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06-14-2013, 08:20 PM
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#26 | | 14 dolla balla aint got nothing on me!
Join Date: Apr 2011 Location: Vancouver
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Hey everyone, it's been awhile. So the body shop decided that the car was a single vehicle accident. Looks like we will have to fix up the car through a private body shop then. Sorta saw it coming though. I hope everyone reading this thread besides me have learned a valuable lesson as to the importance of covering your ass when you bring your car to a stealership to service. Thought I'd post up some pictures of the damage. And to end this thread, a big fuck you to Richmond Acura for their unethical work. To everyone reading this thread, please make sure to warn people of dealers such as this one and Richmond Subaru. These guys are the reason Richmond dealers have earned such a bad reputation.
Pictures of the fender and corner bumper:
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06-14-2013, 08:25 PM
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#27 | | manage the cap you say????
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What a surprise..... there's been a couple hate threads on Richmond Acura IIRC in the past about their shitty service and bad business tactics
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06-14-2013, 08:27 PM
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#28 | | My dinner reheated before my turbo spooled
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Judging by the pictures most of that damage should wet sand and polish out. Take it to a shop and see what they say it might end up costing you nothing and look a lot better
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06-14-2013, 08:27 PM
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#29 | | 14 dolla balla aint got nothing on me!
Join Date: Apr 2011 Location: Vancouver
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Really?? Only ones I could dig up were Richmond Subaru. Hmm well guess I'm never going to a richmond dealer ever again.
Edit: VR6GTI: thanks for the advice, I'll give it a try. It might be the picture but some parts of it you can actually see the bare sheet metal.
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06-14-2013, 08:29 PM
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#30 | | The Brown Reason
Join Date: Jan 2007 Location: Whalley
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Should change the thread topic lol
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Originally Posted by bcrdukes fuck this shit, i'm out | | |
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06-14-2013, 08:32 PM
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#31 | | 14 dolla balla aint got nothing on me!
Join Date: Apr 2011 Location: Vancouver
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Yeap, request from mod already.
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06-14-2013, 09:08 PM
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#32 | | My dinner reheated before my turbo spooled
Join Date: Feb 2011 Location: Vancouver
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so are you paying the deductible?
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06-14-2013, 09:10 PM
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#33 | | 14 dolla balla aint got nothing on me!
Join Date: Apr 2011 Location: Vancouver
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No, the damage has been determined to be a single vehicle accident hence deductible does not cover it. Only hit and run is covered by deductible. Sucks but that's life, live and learn. Will be sure to always take pictures of every panel possible before handing the keys over at a dealership.
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06-14-2013, 09:14 PM
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#34 | | The Brown Reason
Join Date: Jan 2007 Location: Whalley
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^ That is fucking ridiculous
Should call CTV on your side and create a big fuss. I'd be livid if I was you .. and I'm assuming your car is new because you're still going to the stealership
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Originally Posted by bcrdukes fuck this shit, i'm out | | |
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06-14-2013, 09:22 PM
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#35 | | 14 dolla balla aint got nothing on me!
Join Date: Apr 2011 Location: Vancouver
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Yeap that's correct. Although the car isn't mine, (my mom's) I'm still quite upset; I'd probably be even more outraged if it were my own. Never have I nor my family ever experienced such shitty service from a dealership. I can only wish for some more publicity for this whole situation, but that'd be wishful thinking. There isn't much evidence on my side, so the only thing I can really do now is warn the people of revscene of Richmond Acura and also a big reminder to everyone to always have your ass covered, I cannot stress this enough.
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06-14-2013, 09:49 PM
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#36 | | Rs has made me the woman i am today!
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Related to some of the posts about doing walk-arounds, can you request this be done even if it's not standard practice at a dealership?
I usually don't go to dealerships at all but I've gone to a few, and not once have any of them done any walk-arounds prior to me giving them the keys
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06-14-2013, 11:50 PM
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#37 | | Willing to sell body for a few minutes on RS
Join Date: Apr 2011 Location: North vancouver
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Go sand the exact spot on the bumpers of all of the dealers cars, with a note that reads "how does it feel"
But really don't do that, but can you imagine how satisfying it would be if you could get away with that.
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Originally Posted by punkwax Well.. I’d hate to be the first to say it, but Westopher is correct. | | |
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06-15-2013, 09:07 AM
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#38 | | I don't like cheese but I love milk!
Join Date: Nov 2002 Location: Van
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+1 for shitty service at Richmond Acura
This was years ago, but I remember taking my car there for service once, and I told the service rep multiple time NOT TO WASH MY CAR..(I just had it cleaned and waxed..and i know they use a shit brush to wash cars)
When i came back to pickup my car...it was clearly washed and there were swirl and lines all over the car (I was quite upset coz the swirl show a lot on a black car, and the car was less than 6 months old)
Complained to the service advisor....his reply was " yea...maybe they washed it, i dunno why, nothing I can do, i dont' care"
Complained to the service manager...he basically told us to go fuck ourselves, turned his back and walked away
Their sale dept was just as bad from what I heard from other friends as well..stay away
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06-17-2013, 09:03 AM
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#39 | | RS has made me the bitter person i am today!
Join Date: Apr 2001 Location: Vancouver
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I have to say this about Richmond Acura.. I really think they are 'shady' dealers.
Although I purchased my TL-S from there, I don't trust them at all. They seem to steer around 'warranty' by supplying 3rd party/aftermarket stuff because I really believe they've had ALOT of negative feedback from customers when Acura sends out the post-service followup form.
I had my headlights replaced by them and had my dashcam on...the car was driven to a 3rd party bodyshop to get the headlights changed..they didn't even do it in their own service bay. it looks like they contract out their service work to these gypsy-kwan-do body shops in and around Richmond and most likely, your vehicle was driven there and scraped up. I might still have my dashcam footage but didn't bother raising a stink ..as I will NEVER go back there.
NOTE: the little bodyshop didnt' even look like a real bodyshop....the car was driven to this spot in Richmond down an alleyway and into a shop with a very very narrow door opening.
The story is great... firstly, they replaced the OEM headlights (to address condensation) with aftermarket 'depo' headlights... which were terrible for lighting and had even worse condensation. I complained and they agreed to swap with OEM...and so they did. BUT I noticed that the first time the headlights were swapped, the 'shop' forgot to put something back into the engine bay... and then the 'missing' item was miraculously back after the 2nd and final swap.
...and of course, we all know the infamous dragon lady who works the service dept don't we?
Last edited by Acura604; 06-17-2013 at 09:17 AM.
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06-17-2013, 10:06 AM
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#40 | | My homepage has been set to RS
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Go to Burrard Acura.
/end.
__________________ Quote: | [17-03, 09:23] Amuro Ray is it normal for my dick to have things growing on it? | Quote: [15-05, 13:34] FastAnna You guise are like diet coke and I am the mentos
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06-17-2013, 10:41 AM
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#41 | | Captain Happy Bubble is my Homeboy
Join Date: Nov 2010 Location: Vancouver B.C
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Ive seen worst.
Serious. just fix it nothing more u can do.
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06-17-2013, 03:41 PM
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#42 | | WOAH! i think Vtec just kicked in!
Join Date: May 2001 Location: Vancouver, BC,
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From personal experience, these are the Richmond dealerships I would avoid from now on:
Mazda in Richmond Automall
Richmond Subaru
Richmond Acura
Your mileage may vary.
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06-17-2013, 05:32 PM
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#43 | | I don't get it
Join Date: Dec 2012 Location: Richmond
Posts: 417
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have you seen richmond subaru google ratings? 6/30!  | |
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06-17-2013, 07:40 PM
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#44 | | Los Bastardo owned my ass at least once
Join Date: Jan 2010 Location: vancouver
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burrard ftw.. if i ever need work from a dealership it would be em, jaemc is the man!! 
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[08-12, 00:25] Iceman-19 the owner was someone i knew. trusted him. that blew up in my face like i was a 19 year old jap girl at a bukkake party.
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06-18-2013, 06:33 AM
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#45 | | I told him no, what y'all do?
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Originally Posted by KO7 From personal experience, these are the Richmond dealerships I would avoid from now on:
Mazda in Richmond Automall
Richmond Subaru
Richmond Acura
Your mileage may vary. | what's the story on mazda's richmond auto mall?
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http://www.revscene.net/forums/showthread.php?t=611711 Quote: Greenstoner
1 rat shit ruins the whole congee
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[22-12, 08:51]mellomandidnt think and went in straight..scrapped like a bitch
[17-09, 12:07]FastAnna glowjob
[17-09, 12:08]FastAnna I like dat
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06-18-2013, 06:49 AM
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#46 | | Survivor MOD
Join Date: Jan 2012
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Originally Posted by KO7 From personal experience, these are the Richmond dealerships I would avoid from now on:
Mazda in Richmond Automall
Richmond Subaru
Richmond Acura
Your mileage may vary. | add open road toyota to that list.
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06-18-2013, 07:14 AM
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#47 | | 14 dolla balla aint got nothing on me!
Join Date: Dec 2008 Location: Vancouver
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any of you guys remember when Richmond Acura had 15+ cars got keyed one night, cops caught the guy and he said Richmond Acura rip him off or something like that?
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06-19-2013, 06:51 PM
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#48 | | I am Hook'd on RS
Join Date: Dec 2012 Location: Port Moody
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I bought my tsx from lougheed acura. Hope they won't be like this....
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05-02-2016, 09:22 AM
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#49 | | RS has made me the bitter person i am today!
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THREAD REVIVAL!
had the unfortunate experience in dealing with the dragon lady over the weekend. Wow, she has not changed or learned from her shit personality.
Teresa Fung remains as the quintessential service advisor bitch. She needs to be FIRED. she is fake and NOT genuine at all.
BACK STORY:
Acura RDX 2nd Gen warranty related issues:
1. HFL Bluetooth module randomly disconnects/reconnects with phone. arranged for Rmd Acura to replace the module. A week and a half go by and no one calls me..i call them to inquire if the part is available...they said yes. I arrange for an install a few days later but realize I'm flying out on business and cannot..so I rebook it. It is done but Teresa bitches to me that they almost had to return the module waiting for me to get it installed.
2. airbag recall fix - arranged for a loaner car and all she could repeat was "make sure you replace gas you use" in her typical broken Chinese English. I didn't replace the gas as I never used the car other than to drive it home and back to dealership.
...anyways, her attitude is appalling and I don't think I will ever go back there...burrard is damn far away so i'll have to try Lougheed I think. Langley is garbage.
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05-02-2016, 09:43 AM
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#50 | | private modder
Join Date: Feb 2002 Location: North Shore
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^ you have owned so many acuras, I would have thought you'd by now have a solid go-to advisor/dealership for a long time now  | |
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