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Old 08-01-2013, 01:42 PM   #51
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I'm leaning toward the current Telus deal where I get the 42" TV for 3 year term.
Internet + TV bundle, but I only want to get the TV essential + sports theme pack.

But it seems like the site is advertising TV essential or "medium" choice which lets me choose 6 theme packs of channels, making the price difference of $79 - $118.

Is it possible to just add on one theme if I'm going with the 3 yr term deal?
Or is it a "take basic or take all 6 themes" with no in between kind of deal?
Site doesn't seem to let me just add on one theme.
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Old 08-01-2013, 02:05 PM   #52
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Tells guys at my house installing as we speak.
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Old 08-01-2013, 04:59 PM   #53
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Yea you can always add packages afterwards. There are special deals were you can't tho like the free asian channels for the year deal but that's not activate anymore.
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Old 08-01-2013, 05:31 PM   #54
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Originally Posted by AzNightmare View Post
I'm leaning toward the current Telus deal where I get the 42" TV for 3 year term.
Internet + TV bundle, but I only want to get the TV essential + sports theme pack.

But it seems like the site is advertising TV essential or "medium" choice which lets me choose 6 theme packs of channels, making the price difference of $79 - $118.

Is it possible to just add on one theme if I'm going with the 3 yr term deal?
Or is it a "take basic or take all 6 themes" with no in between kind of deal?
Site doesn't seem to let me just add on one theme.

You can add the packages by itself afterwards. I believe its $6 for sports then an extra $2 for sports HD.
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Old 08-03-2013, 06:02 PM   #55
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I'm considering switching over to Telus Optik TV and internet; already on Telus grandfathered telephone.

I've only ever used Shaw and I've configured my WRT54GL router by enabling QoS making sure video streaming, a bit of http downloads, minor minor torrenting, do not disrupt my gaming experience.

I'm on Shaw High speed 10 I believe and every time my parents video stream, and I'm not talking HD streaming, my internet is "not as fast".

To those on Telus using the provided modem/router, any problems with that combination?
I just haven't been doing my research because I never had intentions to go to Telus. lol.

I figure buying a 3rd party router and configuring it, port forwarding, was all in the past now that service providers provide their own modems/router for us.
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Old 08-15-2013, 11:30 AM   #56
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So I had put this off for the side since I've been busy with moving and all that.
But the promo for the free TV is ending soon.

Do I call Telus rentention if I want to negotiate or is that only for cellphone plans?

(I've been with Telus for like 9 years for my phone, hope that can help me somehow).

Does anyone use Internet 15? I know it's advertised as one of the slower packages.
I like to watch stuff on YouTube and transfer files a lot.

Typically... if I were to file transfer like 2gb of data...
Would I be able to reach speeds to do it less than an hour?
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Old 08-15-2013, 12:36 PM   #57
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My girlfriend is using Internet 15. We stream Chinese dramas and movies while there are 3 other wireless device connected via WIFI and the TV is on. We are getting 13-14 Mbps consistently.
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Old 08-15-2013, 12:57 PM   #58
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I have Internet 15 and it doesn't seem all that great. It's more or less like my shaw 10.
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Old 08-15-2013, 01:17 PM   #59
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My agreement doesn't end until November. Is it possible to sign up for a new service agreement on telus early?
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Old 08-15-2013, 06:12 PM   #60
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I have Internet 15 and it doesn't seem all that great. It's more or less like my shaw 10.
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It's possible with the area that you live in. My cousin said he gets a bunch of disconnects per day and he has called to complain but they can't seem to fix it for him.
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Old 08-22-2013, 03:45 PM   #61
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Last weekend, I bumped into these Telus promo guys standing outside of London Drugs,
and they offered a pretty decent internet+cable package.

So I signed up, but still waiting for them to call me to set up an appointment to install.

How long did you guys have to wait??
Or am I supposed to call them and bug them about this?
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Old 08-22-2013, 03:57 PM   #62
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It's possible with the area that you live in. My cousin said he gets a bunch of disconnects per day and he has called to complain but they can't seem to fix it for him.
The area doesn't matter for TELUS services. Unless he's way out in the boonies. The only scenario I could think of where this makes sense is if all the individual lines/spare lines are defective on the strand on the pole by his house OR if he has underground service and it has to be replaced or it's not installed properly. OR he has a problem with the internal wiring that was already installed in his house.


BTW. TELUS lets you bundle you cell phone plans with your internet and tv as well... just an FYI. for those that are asking.
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Old 08-22-2013, 03:59 PM   #63
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Last weekend, I bumped into these Telus promo guys standing outside of London Drugs,
and they offered a pretty decent internet+cable package.

So I signed up, but still waiting for them to call me to set up an appointment to install.

How long did you guys have to wait??
Or am I supposed to call them and bug them about this?
If they want their commission they should have put you through to the PRESTO/REFERRAL team. I guess just call TELUS and tell them what happened, if the sales person did put it through but the REFFERAL team just couldn't get to you yet, it will refer back to them for their commission and hopefully the put in detailed notes of what they offered you.
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Old 08-22-2013, 04:06 PM   #64
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The top of the form has the sales represenative's contact number.
I guess I'll give him a call. I just wasn't sure was this 4 day wait normal or what.
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Old 08-22-2013, 04:07 PM   #65
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They are usually really quick to return calls. Maybe just call the rep for a nudge.
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Old 08-23-2013, 10:18 AM   #66
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well, I gave Telus a call.
Told me earliest installation date they can offer is September 07.

Kind of pissed cause I have a potential tenant, but only if I can get my internet set up by Sept 01.

Almost makes me want to switch to Shaw if they can give me faster installation service..
Is it normal to sign up and wait 3 weeks for them to get their shit together?
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Old 08-23-2013, 10:37 AM   #67
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TELUS is really growing so sometimes it takes a while, however if you call them and explain your situation and tell them that you would have to cancel your appointment because SHAW offered you install within this week... it will be enough motivation for them to fit you in
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Old 08-23-2013, 11:03 AM   #68
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TELUS is really growing so sometimes it takes a while, however if you call them and explain your situation and tell them that you would have to cancel your appointment because SHAW offered you install within this week... it will be enough motivation for them to fit you in
After I hung up, I thought about that... lol
Would it work every time? Cause they might actually say Sorry, it's the best we can do...
And then I'll look stupid by saying, nevermind. keep the appointment

btw, I signed a 12 month contract.
Hypothetically, if I were to cancel right now, am I able to do so without any cancellation fees?
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Old 08-29-2013, 04:33 PM   #69
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took me a while to load this page
fuckn shaw
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Old 08-29-2013, 05:06 PM   #70
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After I hung up, I thought about that... lol
Would it work every time? Cause they might actually say Sorry, it's the best we can do...
And then I'll look stupid by saying, nevermind. keep the appointment

btw, I signed a 12 month contract.
Hypothetically, if I were to cancel right now, am I able to do so without any cancellation fees?
contract not valid until the install is done fully and properly.
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Old 08-29-2013, 05:33 PM   #71
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we switching to telus this week.....hope it doesn't suck
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Old 08-29-2013, 05:36 PM   #72
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Installation is in a week's time. I'm more worried about the internet speeds than the tv viewing quality.
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Old 08-29-2013, 05:52 PM   #73
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I think you guys are going to be disappointed.
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Her car even smelled nice. Like a mixture of luxury perfume and a hint of….. vag ? Fish sauce ? Something a bit dank
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Old 08-29-2013, 05:54 PM   #74
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Spoiler!
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Old 08-29-2013, 06:33 PM   #75
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Moved into New Condo in July and I had the choice of Getting Free Telus or Shaw for my first year. Opted to go with Telus as it came with a faster internet connection Telus 15 Vs Shaw 10. Also came with better channel choices.

So far Im very pleased with my choice. Also the installer was a nice looking lady My place was prewired so all that needed to be down was the modem and router to be installed in my closet and the HDPVR box to be plugged into the wall and tv.
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