The Official Bad/Strange Customers Thread

[EmOne]

Originally Posted by 320icar

In my place of work I have seen 3 different Asian toddlers piss in the middle of the isles.

I have also seen one grown Asian woman take a piss in a plastic bag in the laundry detergent isle.

And as an escalation, a few employees witnesses another Asian woman take a shit on a flatbed in the parking lot that had a piece of cardboard on it. Then obviously just get in her car and leave.

Oh the joys of being close to YVR and getting many international customers...

i remember a old asian dude took a shit in the garbage can in the mens bathroom because all the stalls were full
paul had to clean it up lol

[Qmx323]

Originally Posted by 320icar

In my place of work I have seen 3 different Asian toddlers piss in the middle of the isles.

I have also seen one grown Asian woman take a piss in a plastic bag in the laundry detergent isle.

And as an escalation, a few employees witnesses another Asian woman take a shit on a flatbed in the parking lot that had a piece of cardboard on it. Then obviously just get in her car and leave.

Oh the joys of being close to YVR and getting many international customers...

And those ones are the ones that can afford to travel...

imagine the shit that goes down locally in China.

[CRS]

I was working at a clothing retail store. We were just opening up so I was making the displays and folding a lot of shirts and making sure everything looked nice.

Next thing I know, a lady comes in and starts to absolutely destroy the stacks of shirts that I had just made. I approach her and ask her if there is anything I can help her with. This is the conversation:

Me: "Hello, is there anything I can help you with? Maybe a particular size you're looking for?'
Her: "There is such a discrepancy in quality of clothes here."

*She continues to muddle through, continue to pull out, and unfold t-shirts then lays
them on top of the stack*

Me: "Oh? What do you mean?"
Her: "Look, these sleeves are different lengths!"
Me: "Sorry but this shirt is made from cotton."
Her: "Yeah, I know, but look, they are an inch difference."
Me: "Oh, well, cotton as a fabric actually tends to stretch and shrink."
Her: "No, it doesn't."

*I take the same shirt she shows me and gently tug it a little*

Her face when she saw that they were the same length as if I performed some act of wizardly. She then proceeds to take the shirt and wants to try it on. I lead her to the change rooms and put her in a room. I return to the clothing pile up she created on the display and begin to fix it. After I had fixed it, I went to check the change room only to find that she had created another stack of clothes for me to clean up.

MFW.

[Akinari]

Bad customers = every single mainlander who comes up behind me slapping my back screaming "YOU SPEAK CHINESE!? CHINESE CHINESE!? WHO SPEAK DA CHINESE!?" while I'm talking to another customer, extremely rudely and blatantly disregarding anyone else.

Lately it's been Brazilians screaming "SPANISH!? YOU SPEAK SPANISH!?" or "PORTUGUESE PORTUGUESE!?"

First of all: Chinese isn't a language. Second: I get so agitated when Chinese people, after I've told them I don't speak Mandarin or Cantonese or anything (), say to me I should learn Chinese. Like jesus maybe you should learn the primary language of Canada called English?

/rant

[yray]

^ YOU speak a Microsoft windows?

Had a tourist come off one of the cruises and asked me which city she was in.

One time the ship had to be disinfected so we told the passengers to have a seat and wait. Got around 500 people seated when the first row decided to stand up for no reason. Everyone followed and I just scream at everyone to get their asses back down. Didn't get fired

[Sentinel]

I work as a cook at a hotel in dt. At times when I have to the omelette station(a cook stands there and cooks your eggs), I get a wide range of guests.

To my experience, most Japanese tourists are well mannered. Chinese mainlanders are horrible. Europeans are somewhat in the middle of the above.

One time we had a bunch of Japanese tourists(mainly elderly men) come by. The first guest of the day approaches and doesn't speak a word, he just points to his eye ball, then points to the frying pan and makes a "splash" sound with his mouth. So I just made him sunny side up. Now in the past a few guests have pointed at their eyes in some sort of manner to try to indicate some sort of eggs, didn't think too much of it and carried on frying eggs for the rest of the tourists..

Until I see same guy who I mentioned above, he was at the back of the line talking and laughing with his buddy and replicating his "ordering actions" from earlier, then points at me and laughs. That mofo was fucking around the whole time. Figured a guy who is around 60-70 would behave better, nope that was not the case that morning.

I've categorized them into 3 groups: the English speakers(can speak either fluent or broken English, the Google Translator(guests would speak in their native tongue and expects me to understand), and lastly the neanderthals(these guests don't even attempt to speak at all instead they point and make grunting sounds).

[jeedee]

Originally Posted by Sentinel

he just points to his eye ball, then points to the frying pan and makes a "splash" sound with his mouth.

What the hell is that even supposed to mean?

frEYE'd eggs?

Originally Posted by Sentinel

the neanderthals(these guests don't even attempt to speak at all instead they point and make grunting sounds).

[Ronin]

Originally Posted by jdmfemme

I work as an insurance agent on the island and had a customer literally tip the other morning over a Vancouver toll bridge debt.

LSS: I advised him of the outstanding debt, he started getting very verbally upset and his body language was seemingly aggressive so he was asked to stop or security would be called because he was clearly emotionally unstable and it wasn't clear what he would do next. Security came, asked him to leave which resulted in him throwing a massive wad of cash on the ground along with himself and hysterically crying and then doing a total 180 and start running towards the street and threatening to kill himself. Then the police had to come and I have no idea what happened next because we were never told, (sorry!).

The guy clearly has some shit to sort out, but wow. Not what you expect for your first client on a Sunday.

Because you picked up the wad of cash and walked away slowly, right?

[Ronin]

Originally Posted by Akinari

Bad customers = every single mainlander who comes up behind me slapping my back screaming "YOU SPEAK CHINESE!? CHINESE CHINESE!? WHO SPEAK DA CHINESE!?" while I'm talking to another customer, extremely rudely and blatantly disregarding anyone else.

And this is why even though I speak fluent Cantonese, I never said yes when anyone Chinese would walk into London Drugs. They tried to make me wear a name tag that said "I speak Cantonese" in Chinese letters but I mysteriously lost all of them and every time they gave me a new one, they would get swept up in tornados.

"Yes, I speak Cantonese." results in a long ass conversation about how prices are too high and how we should help each other because we're both Chinese and shit. Fuck that. I'd rather stare at them like they have two heads until they're so uncomfortable they walk away.

Originally Posted by Sentinel

and lastly the neanderthals(these guests don't even attempt to speak at all instead they point and make grunting sounds).

To be fair, this is how everyone not from Japan orders food in Japan unless they speak Japanese.

[Obsideon]

I've been in customer service since forever so I have quite a bit of stories.

Here's one that I'll remember forever, quite a few years back this guy comes in with his wife. He orders a Chirashi-don (which is a rice bowl with various slices of raw Sashimi fish and seafood on top)
He then asks me for: white vinegar, chili oil, sugar, olive oil... and a fork.
I was pretty confused but I bring it to him anyway. A couple ounces of each in a sauce container. He asks for more vinegar... ok another dish of it.

I then watch in horror as he proceeds to dump ALL of it into his rice bowl and then mashes the raw fish into the rice with the fork. To top it off he pulls out a bottle of tabasco from his wife's purse and spurts about a solid 20 drops into what the bowels of Satan would most likely look like. The now unearthly looking bowl of salmon, tuna, mackerel and more drenched in red oily ooze.

Anyway after he finished working on his science experiment, he shoves a spoonful into his mouth, spits it halfway across the table and waves me over. Then complains that his "beautiful" seafood rice tastes like shit and wants another one!

In shock, I told him that when the food came out it was perfectly fine and was meant for eating with a few dabs of soy sauce and maybe some wasabi. He started yelling at me saying he makes this at home all the time until his wife had to calm him down.

[Ronin]

You didn't give him another one, did you?

I hate the whole "customer is always right" thing. Hate it.

[Raid3n]

i would have told him to get the hell out of my restaurant lol

[GLOW]

back in HS when i bussed/dishwashed at a restaurant near several dealerships. group of car salesmen routinely come by for drinks:

1 guy was a real champ and orders a cocktail, drinks it down to about 1/3 of the way down and says it's not enough alcohol in it and demands another. was told we use a shot glass, says there isn't a full ounce in there - doesn't taste it. fine, gets another with a little less mix...does the same shenanigans again...3rd time waitress shows him a shot glass full of alcohol before dumping it in...3 drinks for the price of 1...

story #2: same guy routinely sits around to be one of the last guys that leaves after everyone throws cash down (including whatever they tipped). when dude is the 'last' guy he takes up all the cash and pays the bill on his card and giving whatever shitty tip he decides i.e. keeping the waitresses' tips.

[TypeRNammer]

Originally Posted by GLOW

back in HS when i bussed/dishwashed at a restaurant near several dealerships. group of car salesmen routinely come by for drinks:

1 guy was a real champ and orders a cocktail, drinks it down to about 1/3 of the way down and says it's not enough alcohol in it and demands another. was told we use a shot glass, says there isn't a full ounce in there - doesn't taste it. fine, gets another with a little less mix...does the same shenanigans again...3rd time waitress shows him a shot glass full of alcohol before dumping it in...3 drinks for the price of 1...

story #2: same guy routinely sits around to be one of the last guys that leaves after everyone throws cash down (including whatever they tipped). when dude is the 'last' guy he takes up all the cash and pays the bill on his card and giving whatever shitty tip he decides i.e. keeping the waitresses' tips.

Wow at story #2, must be a real scum bag to even do that!

[ae101]

Originally Posted by Ronin

You didn't give him another one, did you?

I hate the whole "customer is always right" thing. Hate it.

i had customer say to my face (he was a real pain in the ass)..............& then i told him "no your not right, heck judging from looks of u i bet u didnt even finish grade school"

[Mike Oxbig]

"you speak french?"

no

"maybe you should start learning...because your in canada huh?"
.
.
.

not like im gonna have some fondue and butt sex

[TOPEC]

i used to work in a hotel and these r only SOME of the stories i've encountered through out the years

a korean girl called to book a room. she wanted to book a suite, a room with a bedroom and a living room. through out the phone call she kept on calling it a soot, a soot, a soot while all along i've been saying suite. she actually got mad at me and TOLD ME to stop calling it a suite and its called soot.

a fob girl walked up to me and asked for some stuff. the first thing she asked for was a tee bruh. i asked her again what it is she wanted and she wanted a TEE BRUH, this time saying it in a louder tone thinking i would somehow understand her. then she starts doing the motion of brushing her teeth so im like "ohh u wanted a toothbrush!?" shes like NO! a TEE BRUH!

one day the power went out at the hotel, it was an area outage. an old couple calls me up complaining about the power lost and questioned if it was safe to stay in their rooms as the AC is not working. i assured her it was safe to stay in the room and nothing would happen, or if they prefer they could leave the room and go else where for more air. all this time the purchasing manager was sitting beside me and over heard all that i said over the phone. with the power out and no computer to use, the purchasing manager went for a walk around the lobby. guess what, the old couple left their rooms and went tot he lobby to complain. unluckily the old couple walked up to a person to complain who turns out to be the hotel manager, my big boss. the old couple twists and turns the story of what i said and say i told them to stay in their rooms without ac and that it would suffocate and kill them. luckily the purchasing manager overhears this and walks up to the couple complaining and assures the hotel manager that is not what i said over the phone and repeated what i said to the hotel manager. the hotel manager told them to fuck off in a polite way.

and of course ive saved the best for last, itll be a bit of a long read but worth it

working overnight shifts are boring 99% of the time, but this one night has stuck to me due to all that happened.

it was during the fall season when the hotel industry usually slows down a quite a bit. this small time movie production company from china decides to stay at our hotel while they were filming in vancouver. with the hotel being mostly empty, the whole crew basically got the floor to themselves. late at night, this man comes up to me and tells me hes gonna have a few girls visit him and to just let his friends up. as per security purposes, i asked for their names so i can check their IDs and let them up. he says he doesnt know their names... thats clue 1. i again press for their name and the names i got which he told me was probably their fake names, this is clue 2, were britney and something like jennifer. i instantly realize what was going on, this guys calling some hookers. so he politely asks me if theres any complaints about noise and stuff to give him a call first. he proceeds to shove me a $20 and thanked me. i pocketed the money and checked the system, seeing how the movie crew are the only ones on that floor and somewhat spaced out i told him no problem and he leaves. i crossed checked his name in the system with the crew list and found out he was the producer and the other room was for the actor, and then i checked the tip he gave me. turns out theres actually 5 $20 bills rolled up together. no more than 10 mins later 2 white girls shows up in like the shortest shorts possible along with heavy makeup and fur/feather scarf around their neck/shoulders and tells me theyre looking for room XXX and XXX. i asked for their names and they were indeed britney and jennifer. i gave them access to the rooms and didnt think much of it. 15 mins later as i was in the middle of doing my paper work, the 2 dudes comes down in what looks to be boxsers and a tank top looking very angry walking arnd looking all over the place. one of them comes up to me and asks me have i seen the 2 girls, in which i replied no as i truthfully did not. both of them left the lobby and went on searching for the 2 hookers outside. i didnt find out what happened after but i can only come to the conclusion that they prob got robbed by the 2 hookers and the 2 hookers left via another door cus i did not see anyone enter or leave the property.

the 2 dudes probably got blue balls for the night
the producer lost $100
i gained $100

thats it for now, will post more when i rmb them

[ae101]

random story thats kinda funny

went to buy a cell phone case off the street store today cuz my plastic case sudden broke

as i was picking out case, i over heard the owner and his friend talk about cars

seriously owners friend must be timpo, cuz that guy kept praising the R35 GTR like its god by saying how its faster then a Ferrari in a drag race with no mods at all & shit likes that

dude was also show the owner all this weird looking body kits and over fenders and how awesome they look

[Vale46Rossi]

Cool thread idea!

I was working last night, we close at 12AM and I was there well passed 1:45AM (Playing a stupid game and watching twitch)

A couple came in to buy some stuff, helped them for about 20 mins and they picked up a bunch of stuff they needed to buy...

They suddenly erupted into an argument over something for 40 mins and then after put down the stuff they were going to purchase and left..... haha

[Ronin]

Originally Posted by Vale46Rossi

Cool thread idea!

I was working last night, we close at 12AM and I was there well passed 1:45AM (Playing a stupid game and watching twitch)

A couple came in to buy some stuff, helped them for about 20 mins and they picked up a bunch of stuff they needed to buy...

They suddenly erupted into an argument over something for 40 mins and then after put down the stuff they were going to purchase and left..... haha

Details....details everywhere.

This is the most generic story ever. "So I was working, people came in, we argued and then they left. haha"

[Galactic_Phantom]

Originally Posted by Akinari

Bad customers = every single mainlander who comes up behind me slapping my back screaming "YOU SPEAK CHINESE!? CHINESE CHINESE!? WHO SPEAK DA CHINESE!?" while I'm talking to another customer, extremely rudely and blatantly disregarding anyone else.

Lately it's been Brazilians screaming "SPANISH!? YOU SPEAK SPANISH!?" or "PORTUGUESE PORTUGUESE!?"

First of all: Chinese isn't a language. Second: I get so agitated when Chinese people, after I've told them I don't speak Mandarin or Cantonese or anything (), say to me I should learn Chinese. Like jesus maybe you should learn the primary language of Canada called English?

/rant

Like Ronin said its easier to just stare at them until they go away rather than admitting you know Chinese. It shows those motherfuckers they can't get away with not learning English in Canada

One time some clai kept asking me something in chinese while I just kept saying What?, What?. I accidently blurted out a "shen me?", and she was like, "oh you speak chinese?" And I just continued to pretend I didn't know what she was saying until the gave up

[Lowered_Klass]

This sums it up nicely.

[Akinari]

Originally Posted by Galactic_Phantom

Like Ronin said its easier to just stare at them until they go away rather than admitting you know Chinese. It shows those motherfuckers they can't get away with not learning English in Canada

One time some clai kept asking me something in chinese while I just kept saying What?, What?. I accidently blurted out a "shen me?", and she was like, "oh you speak chinese?" And I just continued to pretend I didn't know what she was saying until the gave up

It's definitely an acquired skill, pretending you don't understand the language someone else is speaking when you really completely do

Actually the worst is when you repeat for the nth time that you don't speak a language, and the customer says he/she doesn't believe you like "do you really don't know how to speak Mandarin? Are you sure? You look like you know how to speak Mandarin."

[ae101]

i have no problem speaking mandarin or Cantonese as long as your not a complete a-hole

like when i was still in vancouver, i would speak mandarin or cantonese to help those that dont speak english well, as long as your polite & well mannered

but i guess u dont see that a lot these day anymore

[Galactic_Phantom]

Polite? Manners? Chinese?