How Richmond Chrysler Dodge Jeep ripped off my mother

[Acura604]

LOL... a friend had an 'incident' today at CARTER HONDA.

He drives a 2006 Honda Accord V6 - has about 150000km on it.

The B1 popped up which is a oil change/tire rotation/brakes servicing/inspections. This costs $299.

Being the cheapass that he is... he opted for some $99 winter special which was an oil change and tire rotation.

So he gets his car back... the bill is $99 plus $15 (misc and shop fees) Plus Tax.

to top it off, they didn't do the tire rotation and said "well, we checked and it looks like the tires up front have best tread so we left it".... he wasn't pleased because he feels he paid $115 plus tax for an oil change. when a regular oil change is $69 or something.

he's too timid to do anything so he chalks this up as a lesson and/or a Fri the 13th bad luck episode.

[Jmac]

I've been shopping around for new cars lately and I found one particularly odd thing when I asked about scheduled maintenance at one particular dealership. This particular dealership has a "Dealer Recommended Maintenance and Service Schedule."

First thing I noticed was, for a brand new car, a 6,000 km oil change interval, which seemed insane for a 2018 model year. In this case, the manufacturer recommends every 10,000 km or 6 months, which is still well shy of what seems to be an industry-standard 15,000 km or 1-year interval.

On top of that:
- Every 6,000 km, a Deposit Control Motor Oil Additive ($17) - Not in manufacturer recommended maintenance schedule
- Every 12,000 km, a Fuel Additive ($11) - Only recommended by manufacturer if a Top Tier fuel isn't used
- Every 12,000 km, a Deposit Control Fuel Additive ($29) - Not in manufacturer recommended maintenance schedule
- Every 12,000 km, Replace Engine Air Filter ($47) - Manufacturer recommends every 30,000 km.
- Every 24,000 km, a Transmission Deposit Control Service ($22) - Not in manufacturer recommended maintenance schedule
- Every 24,000 km, a Engine Coolant Deposit Control Service ($15) - Not in manufacturer recommended maintenance schedule
- Every 24,000 km, Replace Spark Plugs ($194) - Manufacturer recommends every 70,000 km.
- Every 30,000 km, a Climate Control Maintenance Service ($108) - Not in manufacturer recommended maintenance schedule
- Every 42,000 km, a Brake Fluid Exchange Service ($104) - Not in manufacturer recommended maintenance schedule
- Every 42,000 km, a Power Steering Fluid Exchange Service ($125) - Not in manufacturer recommended maintenance schedule
- Every 48,000 km, an Engine Hot Oil Performance Service ($57) - Not in manufacturer recommended maintenance schedule
- Every 48,000 km, a Transmission Fluid Exchange Service ($246) - Not in manufacturer recommended maintenance schedule
- Every 60,000 km, a Major Emissions Fuel Saver Service ($164) - Not in manufacturer recommended maintenance schedule
- Every 60,000 km, a Climate Control Maintenance Service ($108) - Not in manufacturer recommended maintenance schedule
- After 96,000 km and then every 48,000 km thereafter, an Engine Coolant Fluid Exchange Service ($150) - Manufacturer recommends every 200,000 km or 10 years.

These guys are just gouging the shit out of their customers.

Manufacturer recommended schedule is (excluding inspections):
- Every 10,000 km, replace oil & filter, replace cabin air filter, rotate tires. Add fuel additive if Top Tier fuel isn't used.
- Every 30,000 km, replace engine air filter.
- Every 70,000 km, replace spark plugs.
- Every 200,000 km, replace engine coolant.

Over the first 150,000 km:
Manufacturer recommended maintenance - $1504
Dealer recommended maintenance - $6866

[UnknownJinX]

Originally Posted by Jmac

I've been shopping around for new cars lately and I found one particularly odd thing when I asked about scheduled maintenance at one particular dealership. This particular dealership has a "Dealer Recommended Maintenance and Service Schedule."

First thing I noticed was, for a brand new car, a 6,000 km oil change interval, which seemed insane for a 2018 model year. In this case, the manufacturer recommends every 10,000 km or 6 months, which is still well shy of what seems to be an industry-standard 15,000 km or 1-year interval.

On top of that:
- Every 6,000 km, a Deposit Control Motor Oil Additive ($17) - Not in manufacturer recommended maintenance schedule
- Every 12,000 km, a Fuel Additive ($11) - Only recommended by manufacturer if a Top Tier fuel isn't used
- Every 12,000 km, a Deposit Control Fuel Additive ($29) - Not in manufacturer recommended maintenance schedule
- Every 12,000 km, Replace Engine Air Filter ($47) - Manufacturer recommends every 30,000 km.
- Every 24,000 km, a Transmission Deposit Control Service ($22) - Not in manufacturer recommended maintenance schedule
- Every 24,000 km, a Engine Coolant Deposit Control Service ($15) - Not in manufacturer recommended maintenance schedule
- Every 24,000 km, Replace Spark Plugs ($194) - Manufacturer recommends every 70,000 km.
- Every 30,000 km, a Climate Control Maintenance Service ($108) - Not in manufacturer recommended maintenance schedule
- Every 42,000 km, a Brake Fluid Exchange Service ($104) - Not in manufacturer recommended maintenance schedule
- Every 42,000 km, a Power Steering Fluid Exchange Service ($125) - Not in manufacturer recommended maintenance schedule
- Every 48,000 km, an Engine Hot Oil Performance Service ($57) - Not in manufacturer recommended maintenance schedule
- Every 48,000 km, a Transmission Fluid Exchange Service ($246) - Not in manufacturer recommended maintenance schedule
- Every 60,000 km, a Major Emissions Fuel Saver Service ($164) - Not in manufacturer recommended maintenance schedule
- Every 60,000 km, a Climate Control Maintenance Service ($108) - Not in manufacturer recommended maintenance schedule
- After 96,000 km and then every 48,000 km thereafter, an Engine Coolant Fluid Exchange Service ($150) - Manufacturer recommends every 200,000 km or 10 years.

These guys are just gouging the shit out of their customers.

Manufacturer recommended schedule is (excluding inspections):
- Every 10,000 km, replace oil & filter, replace cabin air filter, rotate tires. Add fuel additive if Top Tier fuel isn't used.
- Every 30,000 km, replace engine air filter.
- Every 70,000 km, replace spark plugs.
- Every 200,000 km, replace engine coolant.

Yeah, a lot of them sound like BS.

Climate Control Service sounds like a simple cabin air filter change, which takes all of 5 minutes to change out on my 08 Accord and 09 RX-8. That said, if you use the fancy Mazda Aldehyde ones, they cost a fortune, but that's a Mazda-only thing AFAIK.

And don't most cars use electric power steering nowadays? It would be funny if some goes in with a car with EPS and they said you need a PS fluid change, LOL.

[donk.]

If there were no gullible people in this world. There would not be any rich.

[Jmac]

Originally Posted by UnknownJinX

Yeah, a lot of them sound like BS.

Climate Control Service sounds like a simple cabin air filter change, which takes all of 5 minutes to change out on my 08 Accord and 09 RX-8. That said, if you use the fancy Mazda Aldehyde ones, they cost a fortune, but that's a Mazda-only thing AFAIK.

And don't most cars use electric power steering nowadays? It would be funny if some goes in with a car with EPS and they said you need a PS fluid change, LOL.

The cabin air filter, they explained, is replaced every oil change (and the manufacturer has that in their schedule, too) and is included in the oil change service cost ($52)

I didn’t ask them to explain the Climate Control service, but I don’t see what they’d do besides laugh all the way to the bank.

[underscore]

Half the stuff the dealer lists I've never even heard of. What the deuce is "Engine Hot Oil Performance Service"?

Originally Posted by Jmac

- Every 200,000 km, replace engine coolant.

That seems way too long, similar to manufacturers now saying transmission fluid is "lifetime". It seems like they're riding a line between making money off service, and just shortening the lifespan of the vehicle.

[TouringTeg]

Originally Posted by Acura604

LOL... a friend had an 'incident' today at CARTER HONDA.

He drives a 2006 Honda Accord V6 - has about 150000km on it.

The B1 popped up which is a oil change/tire rotation/brakes servicing/inspections. This costs $299.

Being the cheapass that he is... he opted for some $99 winter special which was an oil change and tire rotation.

So he gets his car back... the bill is $99 plus $15 (misc and shop fees) Plus Tax.

to top it off, they didn't do the tire rotation and said "well, we checked and it looks like the tires up front have best tread so we left it".... he wasn't pleased because he feels he paid $115 plus tax for an oil change. when a regular oil change is $69 or something.

he's too timid to do anything so he chalks this up as a lesson and/or a Fri the 13th bad luck episode.

I had to get my Supra in for an inspection prior to shipping via Hansens. Buyer paid. Canadian Tire quoted $150 which is pretty high. To top it off they charged a $15 shop supply fee. What supplies did you use for an inspection? A pair of latex gloves?

[Badhobz]

eruhhh you guys wont like the prices at exotic dealerships then....

i blow my nose with your 160 dollar oil change. Try 1600 for the same friggin service.

[kkthind]

i had to cough up $550 for oil change, tire rotation, filter change, fluid top off and inspection

[GLOW]

Originally Posted by underscore

Half the stuff the dealer lists I've never even heard of. What the deuce is "Engine Hot Oil Performance Service"?

sounds like 2 bikini babes wrestle in hot oil on top of your hood.

[GS8]

Originally Posted by Jmac

I've been shopping around for new cars lately and I found one particularly odd thing when I asked about scheduled maintenance at one particular dealership. This particular dealership has a "Dealer Recommended Maintenance and Service Schedule."

First thing I noticed was, for a brand new car, a 6,000 km oil change interval, which seemed insane for a 2018 model year. In this case, the manufacturer recommends every 10,000 km or 6 months, which is still well shy of what seems to be an industry-standard 15,000 km or 1-year interval.

On top of that:
- Every 6,000 km, a Deposit Control Motor Oil Additive ($17) - Not in manufacturer recommended maintenance schedule
- Every 12,000 km, a Fuel Additive ($11) - Only recommended by manufacturer if a Top Tier fuel isn't used
- Every 12,000 km, a Deposit Control Fuel Additive ($29) - Not in manufacturer recommended maintenance schedule
- Every 12,000 km, Replace Engine Air Filter ($47) - Manufacturer recommends every 30,000 km.
- Every 24,000 km, a Transmission Deposit Control Service ($22) - Not in manufacturer recommended maintenance schedule
- Every 24,000 km, a Engine Coolant Deposit Control Service ($15) - Not in manufacturer recommended maintenance schedule
- Every 24,000 km, Replace Spark Plugs ($194) - Manufacturer recommends every 70,000 km.
- Every 30,000 km, a Climate Control Maintenance Service ($108) - Not in manufacturer recommended maintenance schedule
- Every 42,000 km, a Brake Fluid Exchange Service ($104) - Not in manufacturer recommended maintenance schedule
- Every 42,000 km, a Power Steering Fluid Exchange Service ($125) - Not in manufacturer recommended maintenance schedule
- Every 48,000 km, an Engine Hot Oil Performance Service ($57) - Not in manufacturer recommended maintenance schedule
- Every 48,000 km, a Transmission Fluid Exchange Service ($246) - Not in manufacturer recommended maintenance schedule
- Every 60,000 km, a Major Emissions Fuel Saver Service ($164) - Not in manufacturer recommended maintenance schedule
- Every 60,000 km, a Climate Control Maintenance Service ($108) - Not in manufacturer recommended maintenance schedule
- After 96,000 km and then every 48,000 km thereafter, an Engine Coolant Fluid Exchange Service ($150) - Manufacturer recommends every 200,000 km or 10 years.

These guys are just gouging the shit out of their customers.

Manufacturer recommended schedule is (excluding inspections):
- Every 10,000 km, replace oil & filter, replace cabin air filter, rotate tires. Add fuel additive if Top Tier fuel isn't used.
- Every 30,000 km, replace engine air filter.
- Every 70,000 km, replace spark plugs.
- Every 200,000 km, replace engine coolant.

Over the first 150,000 km:
Manufacturer recommended maintenance - $1504
Dealer recommended maintenance - $6866

What they're basically saying is 'don't trust the manufacturer, trust us the shop the jockeys. We know more than engineers.'

[dared3vil0]

Originally Posted by GS8

What they're basically saying is 'don't trust the manufacturer, trust us the shop the jockeys. We know more than engineers.'

No.

What they're saying is "we're going to try to rip you off so blatantly it's not even funny"

[TypeRNammer]

Originally Posted by Acura604

LOL... a friend had an 'incident' today at CARTER HONDA.

He drives a 2006 Honda Accord V6 - has about 150000km on it.

The B1 popped up which is a oil change/tire rotation/brakes servicing/inspections. This costs $299.

Being the cheapass that he is... he opted for some $99 winter special which was an oil change and tire rotation.

So he gets his car back... the bill is $99 plus $15 (misc and shop fees) Plus Tax.

to top it off, they didn't do the tire rotation and said "well, we checked and it looks like the tires up front have best tread so we left it".... he wasn't pleased because he feels he paid $115 plus tax for an oil change. when a regular oil change is $69 or something.

he's too timid to do anything so he chalks this up as a lesson and/or a Fri the 13th bad luck episode.

Richmond Subaru does a similar thing, probably same thing with other dealers, bring in a coupon for oil change and tire rotation for $59.99. Only to find out on the final bill there's fees over 15 bucks for shop fees and other miscellaneous fees bringing the total closer to $100.00.

Subarus equivalent to Honda's B1 service is $350....

[1BADMR2]

Originally Posted by Jmac

On top of that:
- Every 6,000 km, a Deposit Control Motor Oil Additive ($17) - Not in manufacturer recommended maintenance schedule
- Every 12,000 km, a Fuel Additive ($11) - Only recommended by manufacturer if a Top Tier fuel isn't used
- Every 12,000 km, a Deposit Control Fuel Additive ($29) - Not in manufacturer recommended maintenance schedule
- Every 12,000 km, Replace Engine Air Filter ($47) - Manufacturer recommends every 30,000 km.
- Every 24,000 km, a Transmission Deposit Control Service ($22) - Not in manufacturer recommended maintenance schedule
- Every 24,000 km, a Engine Coolant Deposit Control Service ($15) - Not in manufacturer recommended maintenance schedule
- Every 24,000 km, Replace Spark Plugs ($194) - Manufacturer recommends every 70,000 km.
- Every 30,000 km, a Climate Control Maintenance Service ($108) - Not in manufacturer recommended maintenance schedule
- Every 42,000 km, a Brake Fluid Exchange Service ($104) - Not in manufacturer recommended maintenance schedule
- Every 42,000 km, a Power Steering Fluid Exchange Service ($125) - Not in manufacturer recommended maintenance schedule
- Every 48,000 km, an Engine Hot Oil Performance Service ($57) - Not in manufacturer recommended maintenance schedule
- Every 48,000 km, a Transmission Fluid Exchange Service ($246) - Not in manufacturer recommended maintenance schedule
- Every 60,000 km, a Major Emissions Fuel Saver Service ($164) - Not in manufacturer recommended maintenance schedule
- Every 60,000 km, a Climate Control Maintenance Service ($108) - Not in manufacturer recommended maintenance schedule
- After 96,000 km and then every 48,000 km thereafter, an Engine Coolant Fluid Exchange Service ($150) - Manufacturer recommends every 200,000 km or 10 years.

The only one of the "dealer recommended services" I would consider if I was keeping the vehicle would be the 48,000 kms tranny service and it better include the filter. The statement "you don't need to replace the tranny fluid" that manufactures are telling owners is just BS. Fluid breaks down due to time and heat which leads to bigger problems down the road right when it's out of warranty. I was told "the fluid doesn't have to be replaced because it's long life" when I bought my previous 2015 F150 by the saleman and I laughed at him and said " yeah right". My sister had bad experiences with 2 used X5's she owned due to the tranny fluid not being changed out.

My 2017 F150 will get all the drivetrain fluids replaced every 50,000 - 55,000 kms and my MR2 gets the gearbox fluid replace every year winter. It just helps me sleep at night while I dream of boosting in every gear.

[fliptuner]

Trannies. Pay a little now or a lot later.

Spoiler!

[Mr.Money]

Originally Posted by Badhobz

eruhhh you guys wont like the prices at exotic dealerships then....

i blow my nose with your 160 dollar oil change. Try 1600 for the same friggin service.

911 turbo or lambo

[Jmac]

Originally Posted by 1BADMR2

The only one of the "dealer recommended services" I would consider if I was keeping the vehicle would be the 48,000 kms tranny service and it better include the filter. The statement "you don't need to replace the tranny fluid" that manufactures are telling owners is just BS. Fluid breaks down due to time and heat which leads to bigger problems down the road right when it's out of warranty. I was told "the fluid doesn't have to be replaced because it's long life" when I bought my previous 2015 F150 by the saleman and I laughed at him and said " yeah right". My sister had bad experiences with 2 used X5's she owned due to the tranny fluid not being changed out.

My 2017 F150 will get all the drivetrain fluids replaced every 50,000 - 55,000 kms and my MR2 gets the gearbox fluid replace every year winter. It just helps me sleep at night while I dream of boosting in every gear.

Part of the inspections in the manufacturer’s maintenance schedule is to check transmission fluid, etc.

I assume that’s a replace as needed by the manufacturer’s intentions.

[Badhobz]

Originally Posted by Mr.Money

911 turbo or lambo

Ferrari / Maserati

[Mr.Money]

not that i'd buy one but 25k usd fucking dollars for a service just so a mechanic can fly to you from the factory

YouTube

[Badhobz]

That's awesome!!! Im always yammering about how insane the servicing costs are for my Maserati. Now I can shut the fuck up.

My last service bill was almost 20 grand.
Valve cover (weeping)
Thermostat
Fluids change
Engine mounts (worn)
Coolant hoses (cracked)
Fixed some door leather trim coming loose
Fixed a small window rattle coming from the driver side door

40,000kms on the car. 2012 granturismo

Good thing I bought 3rd party extended insurance. They covered 5gs worth of work.

[hud 91gt]

^ Can this be DIY for the home mechanic? I foresee some cheap exotics on craigslist in the near future. haha

[Jgresch]

Originally Posted by Badhobz

eruhhh you guys wont like the prices at exotic dealerships then....

i blow my nose with your 160 dollar oil change. Try 1600 for the same friggin service.

Originally Posted by Badhobz

Ferrari / Maserati

Originally Posted by Badhobz

That's awesome!!! Im always yammering about how insane the servicing costs are for my Maserati. Now I can shut the fuck up.
40,000kms on the car. 2012 granturismo

Originally Posted by Badhobz

Just for outrageous comparison. Maserati oil change is 1000 bucks... and it's pretty much just a regular oil change.

What kind of car you have?

[Badhobz]

Originally Posted by hud 91gt

^ Can this be DIY for the home mechanic? I foresee some cheap exotics on craigslist in the near future. haha

The quattroporte is already reasonable priced. You can pick one up for 30-40k in fantastic condition. Same 4.7L Ferrari built engine as mine.

I think you might be able to diy but I'm too chicken shit to do it. Brakes you can do it yourself but some things require specialised Ferrari tools.

Watch out for variators on the older engine. That's a 10k job.

[Gunsmokez]

Funny, I was actually at that dealership few weeks ago. And Yes, they tried hard to up sell my wife on repairs. She knew better called me denied it. Came home looked up our Manufacturer specs for maintenance. Went to another dealer, told them what we wanted got it done for $300 less then what was originally offered to us by the original dealership mentioned.

Glad , Since this other dealer is much closer . So, it all worked out. The other one being close to work , and at the auto mall she assumed they would be a decent place.