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Vancouver Off-Topic / Current Events The off-topic forum for Vancouver, funnies, non-auto centered discussions, WORK SAFE. While the rules are more relaxed here, there are still rules. Please refer to sticky thread in this forum.

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Old 12-17-2017, 10:32 AM   #101
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anyone know if the rogers 10 gb plan includes unlimited picture and video messaging?
searched around and cant find it
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Old 12-17-2017, 10:56 AM   #102
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Quote:
Originally Posted by Renthal View Post
anyone know if the rogers 10 gb plan includes unlimited picture and video messaging?
searched around and cant find it
Talked to live chat this morning around 4am (7am est). Waited 30 min for a rep to come online and switched the plan/confirmed some things and was done in 15min or so. Below is a copy of my plan detail in my online account

My Wireless Package
Talk & Text w/5GB - No Tab


Unltd Text/Pic/Video Messages
Van./Vic. Rate Following
Billed Usage-Invoice Details
Voicemail included in Plan
Call Display
Unlimited Canadian LD
5GB Data the plan will say 5GB, but I made sure to ask about that extra 5GB. Confirmed at 10GB
Call Forwarding/Call Transfer
Name Display
Enhanced VM included in Plan.

Confirmed that this plan is PERMANENT.
If you are to do the live chat, I would recommend to save the conversation for future reference. Remember to ask about it being permanent and that the 10GB is a confirmed item - or you can have them copy and paste the plan in the convo.
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Old 12-17-2017, 11:13 AM   #103
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I wonder if they will automatically bump my plan to 10 GB permanently. I called them Friday afternoon for the 5 + 5 bonus for 24 months. Yesterday I figured out that they offered the 10 GB permanently.
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Old 12-17-2017, 11:14 AM   #104
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I hear Rogers and Fido are making it permanent now? No expiry after 2 years.
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Old 12-17-2017, 11:42 AM   #105
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Been on hold w/ Fido's Live Chat for the past 2 hours! Must be a lot of volume calling in and live chat...
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Old 12-17-2017, 12:00 PM   #106
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To keep public mobile plan or not to.........
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Old 12-17-2017, 12:18 PM   #107
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Yes they will bump you up. They should send a txt msg stating so
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Old 12-17-2017, 12:34 PM   #108
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Quote:
Originally Posted by kiwee View Post
Talked to live chat this morning around 4am (7am est). Waited 30 min for a rep to come online and switched the plan/confirmed some things and was done in 15min or so. Below is a copy of my plan detail in my online account

My Wireless Package
Talk & Text w/5GB - No Tab


Unltd Text/Pic/Video Messages
Van./Vic. Rate Following
Billed Usage-Invoice Details
Voicemail included in Plan
Call Display
Unlimited Canadian LD
5GB Data the plan will say 5GB, but I made sure to ask about that extra 5GB. Confirmed at 10GB
Call Forwarding/Call Transfer
Name Display
Enhanced VM included in Plan.

Confirmed that this plan is PERMANENT.
If you are to do the live chat, I would recommend to save the conversation for future reference. Remember to ask about it being permanent and that the 10GB is a confirmed item - or you can have them copy and paste the plan in the convo.
Also did it at 4am last night/this morning. Easy!
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Old 12-17-2017, 12:42 PM   #109
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Ended up jumping ship from Telus to Bell. Had a corporate account with Telus and I couldn't get through the phone
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Old 12-17-2017, 12:43 PM   #110
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I just got this plan for $50 and 4gb $40 for my parents with Rogers
Billed Usage-Invoice Details
Call Display
Call Forwarding/Call Transfer
Van./Vic. Rate Following
Name Display
Enhanced VM included in Plan
Voicemail included in Plan
Unlimited Canadian LD
Unltd Text/Pic/Video Messages
6GB Data
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Last edited by chin3se604; 12-17-2017 at 01:20 PM.
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Old 12-17-2017, 01:18 PM   #111
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Anyone on bell know does this have to be called in or can it be done in store also?
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Old 12-17-2017, 01:21 PM   #112
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To keep public mobile plan or not to.........
I didn't and I feel a hell of a lot better. Public attracted customers cuz they were cheaper than everybody else. But now they're not, there's really no reason to still use them. Before I had their 90 day 12 gb plan for $120, but the 10 gb for $60 plan is way better plus other companies actually have customer service unlike Public.
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Old 12-17-2017, 01:34 PM   #113
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I went into the kiosk at Lynn Valley Centre and the guy wouldn't do it for me and said I have to call in?

Rogers Kiosk.
He wouldn't upgrade my plan

Last edited by coneZONE; 12-17-2017 at 02:09 PM. Reason: forgot details
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Old 12-17-2017, 01:47 PM   #114
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Quote:
Originally Posted by Edison_Chen View Post
I wonder if they will automatically bump my plan to 10 GB permanently. I called them Friday afternoon for the 5 + 5 bonus for 24 months. Yesterday I figured out that they offered the 10 GB permanently.
I'm in the same boat. I plan on calling to confirm his.
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Old 12-17-2017, 01:56 PM   #115
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all done... although total hold time between 2 calls were about 1.5hours.

my goals were to:
1. change out my corp plan to the $40/4gig
2. port over a FIDO line to the $40/4gig
3. open up a brand new line for my little kid $20/talktext no data

first try: got a hold of someone sat evening - his 'system' was down and he could not make changes to anything. BUT he told me he would call me back Sunday.

2nd try: called in on Sunday - she could not make changes to my business account and told me to call back on a weekday when they were open. (sigh)

3rd try: went to a retail store at the local mall and was flatly shut down on above goals.

4th try: didnt expect this at all, but the dude from the 1st try called me back and got it all done . sometimes miracles do happen, lol.
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Old 12-17-2017, 02:18 PM   #116
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just jumped onto Rogers online live chat. Hopefully it won't take too long. Currently waiting for initial response
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Old 12-17-2017, 02:23 PM   #117
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imo, everyone should avoid rogers/fido like the plague. they will jack your prices up come next year. koodo is the only real solid option. i jumped from the koodo $48/5gb plan to fido $60/10gb plan but now im going to go back to koodo for their $60/10gb plan.
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Old 12-17-2017, 02:44 PM   #118
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is the $50 6gb also 6gb permanent?

just did the $60 10gb, but thinking i should save the $10 and just go to the $50 6gb since i rarely go above 4gb.
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Old 12-17-2017, 02:46 PM   #119
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Quote:
Originally Posted by mb_ View Post
Ended up jumping ship from Telus to Bell. Had a corporate account with Telus and I couldn't get through the phone
Because I had a corporate with Telus before (I still have a bill credit with that account), it won't let me link my new Telus account because the new account number is a "corporate" account number. No, bullshit, someone fucked up.

Anyone else having this problem after registration?
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Old 12-17-2017, 02:58 PM   #120
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Quote:
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is the $50 6gb also 6gb permanent?

just did the $60 10gb, but thinking i should save the $10 and just go to the $50 6gb since i rarely go above 4gb.
they said yes

i got all my info from RFD. ( [Rogers Wireless] Rogers $40/4GB $50/6GB Targetted thread ) This plan is actually for pre paid chatr/rogers customers looking to migrate

You gotta be patient and persistent. I talked to 4 agents on phone and 3 online. It was brutal but i was able to get 5 lines changed which includes one ported from Fido as well.

Don't be discouraged you have until Dec 31'st to get this.

All i said was i was looking to change to the $40 4gb plan and had the plan number
$40 MIGM42226
$50 MIGM42227
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Old 12-17-2017, 03:32 PM   #121
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I have a share everything plan with two lines paying approx $180 sharing 8gb of data l, I’m only about half way through a 2 year term

Anyone have a similar situation and change plans without paying out he remainder of contract?
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Old 12-17-2017, 03:33 PM   #122
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I tried hitting up best buy and bell store but they won't change my plan, even though the girl on the phone said they will. I'm still currently on hold for over an hour already.
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Old 12-17-2017, 03:37 PM   #123
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On hold coming up to an hour....
Don't even know if this is worth it anymore. Haha

Currently I'm on $59 plan. 6gb. Everything else is the same as this $60 10gb plan.
Would be nice to have the extra 4gb. But not needed...lol
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Old 12-17-2017, 03:47 PM   #124
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Quote:
Originally Posted by Hondaracer View Post
I have a share everything plan with two lines paying approx $180 sharing 8gb of data l, I’m only about half way through a 2 year term

Anyone have a similar situation and change plans without paying out he remainder of contract?
Are you still paying off a device? I'd imagine you'd have to pay off the remainder of the balance before they would let you switch.
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Old 12-17-2017, 03:47 PM   #125
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Quote:
Originally Posted by kiwee View Post
Talked to live chat this morning around 4am (7am est). Waited 30 min for a rep to come online and switched the plan/confirmed some things and was done in 15min or so. Below is a copy of my plan detail in my online account

My Wireless Package
Talk & Text w/5GB - No Tab


Unltd Text/Pic/Video Messages
Van./Vic. Rate Following
Billed Usage-Invoice Details
Voicemail included in Plan
Call Display
Unlimited Canadian LD
5GB Data the plan will say 5GB, but I made sure to ask about that extra 5GB. Confirmed at 10GB
Call Forwarding/Call Transfer
Name Display
Enhanced VM included in Plan.

Confirmed that this plan is PERMANENT.
If you are to do the live chat, I would recommend to save the conversation for future reference. Remember to ask about it being permanent and that the 10GB is a confirmed item - or you can have them copy and paste the plan in the convo.
Thanks for clarifying that, when I checked my plan this afternoon the plan said only 5GB and not 10GB
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