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12-17-2017, 03:55 PM
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#126 | | :inoutugh:
Join Date: Feb 2008 Location: GTA VI
Posts: 10,012
Thanked 5,864 Times in 1,851 Posts
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Text message from Fido earlier today, I also signed up when it was already 10GB permanent: Quote: |
Hi, it's Fido: Great news about the plan that you recently purchased! We have upgraded this promotion. You originally signed up for a 5GB plan with a 5GB bonus for 24 months. This will now be upgraded to a 10GB plan with no 24 month end date. Thank you for choosing Fido. We appreciate your business.
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Posted from NE 1-J W Inglis Building | 
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12-17-2017, 04:09 PM
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#127 | | HELP ME PLS!!!
Join Date: Apr 2014 Location: Van
Posts: 5,841
Thanked 2,422 Times in 1,307 Posts
Failed 232 Times in 140 Posts
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I'm 1:45 on hold. Still haven't gotten through. Went to the bell store at Aberdeen and the girl said existing customers can't go for the 60 plan. Only 85. She said she tried to do it for herself and she couldn't even change it. Not sure if she's bsing though.
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12-17-2017, 04:10 PM
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#128 | | To me, there is the Internet and there is RS
Join Date: Apr 2004 Location: Nanaimo
Posts: 17,111
Thanked 8,154 Times in 3,829 Posts
Failed 1,514 Times in 651 Posts
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Originally Posted by JDMDreams  I'm 1:45 on hold. Still haven't gotten through. Went to the bell store at Aberdeen and the girl said existing customers can't go for the 60 plan. Only 85. She said she tried to do it for herself and she couldn't even change it. Not sure if she's bsing though. | Not for existing customers according to the guy at BB. Just witch to a different company.
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Until the lions have their own historians, the history of the hunt will always glorify the hunter. | |
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12-17-2017, 04:17 PM
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#129 | | HELP ME PLS!!!
Join Date: Apr 2014 Location: Van
Posts: 5,841
Thanked 2,422 Times in 1,307 Posts
Failed 232 Times in 140 Posts
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^^ any one can confirm this? If I'm going from bell service which carrier has the best service? The phone line just hung up on me
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12-17-2017, 04:19 PM
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#130 | | RS.net, where our google ads make absolutely no sense!
Join Date: Dec 2003 Location: Surrey
Posts: 966
Thanked 286 Times in 99 Posts
Failed 12 Times in 8 Posts
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Yeah, I was going to try tomorrow at a corporate store but it sounds like that is going to be a waste of my time.
I've been holding onto my 6GB/$60 for the last 6 years.
An extra 4GB would be nice, but I haven't gone past 2GB the last two months.
Three hours to get something i will never use seems pointless; jumping to another company is pointless because in my experience, Bell has provided coverage for me where Rogers/Telus was unavailable.
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12-17-2017, 04:26 PM
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#131 | | HELP ME PLS!!!
Join Date: Apr 2014 Location: Van
Posts: 5,841
Thanked 2,422 Times in 1,307 Posts
Failed 232 Times in 140 Posts
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I'm thinking of going to koodo? Cuz don't they use bell network?
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12-17-2017, 04:43 PM
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#132 | | I contribute to threads in the offtopic forum
Join Date: Jun 2013 Location: SRY
Posts: 2,632
Thanked 2,595 Times in 922 Posts
Failed 504 Times in 165 Posts
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Originally Posted by JDMDreams I'm thinking of going to koodo? Cuz don't they use bell network? | Bell uses telus' network on the west coast and vice versa on the east coast.
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12-17-2017, 05:11 PM
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#133 | | Need my Daily Fix of RS
Join Date: Feb 2017 Location: VAN604
Posts: 256
Thanked 690 Times in 130 Posts
Failed 14 Times in 5 Posts
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Originally Posted by JDMDreams I'm 1:45 on hold. Still haven't gotten through. Went to the bell store at Aberdeen and the girl said existing customers can't go for the 60 plan. Only 85. She said she tried to do it for herself and she couldn't even change it. Not sure if she's bsing though. | Quote:
Originally Posted by Manic! Not for existing customers according to the guy at BB. Just witch to a different company. | Quote:
Originally Posted by JDMDreams ^^ any one can confirm this? If I'm going from bell service which carrier has the best service? The phone line just hung up on me | I managed to get the 10gb $60, been with Bell since 2013 or so, month to month since 2015 or so. They said "my loyalty deserved to be rewarded" and they gave it to me.
I called in, waited, transferred me to a CSR, asked for a callback cuz I didnt want to wait. Got a call back in 45 mins and eveyrthing was done in 5 mins after
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12-17-2017, 05:18 PM
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#134 | | Revscene.net has a homepage?!
Join Date: Aug 2008 Location: vancouver
Posts: 1,259
Thanked 301 Times in 140 Posts
Failed 99 Times in 30 Posts
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Been waiting with rogers slightly over 2.5hrs now.
Getting rid of my Rogers corporate plan for this. If they won't do it with existing customers, somebody gonna hurt real bad!!!
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12-17-2017, 05:28 PM
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#135 | | Proud to be called a RS Regular!
Join Date: Oct 2008 Location: Vancouver
Posts: 139
Thanked 104 Times in 23 Posts
Failed 40 Times in 6 Posts
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Waited for 2 hours on the fido live chat for my mom and didn't get through. I guess I'll have to wake up at around 5am to be the first couple people online
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12-17-2017, 05:33 PM
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#136 | | I help report spam so I got this! <--
Join Date: Dec 2010 Location: Vancouver
Posts: 2,867
Thanked 1,215 Times in 535 Posts
Failed 275 Times in 114 Posts
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Originally Posted by JDMDreams ^^ any one can confirm this? If I'm going from bell service which carrier has the best service? The phone line just hung up on me | I switched on Friday and I was an existing Bell customer.
Didn't even need to wait long lol.
Unless they changed/ stopped the promo.
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12-17-2017, 05:45 PM
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#137 | | 14 dolla balla aint got nothing on me!
Join Date: Sep 2005 Location: Vancouver
Posts: 647
Thanked 219 Times in 82 Posts
Failed 28 Times in 10 Posts
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You are better off walking into any other provider store than your own customer service line and switch. Much faster and they all have the same plan.
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12-17-2017, 06:09 PM
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#138 | | 14 dolla balla aint got nothing on me!
Join Date: Apr 2014 Location: Vorth Nancouver
Posts: 615
Thanked 757 Times in 260 Posts
Failed 2 Times in 2 Posts
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Finally done. It took almost 4 hours in total on Live Chat
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12-17-2017, 07:11 PM
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#139 | | Even when im right, revscene.net is still right!
Join Date: Oct 2007 Location: yvr
Posts: 1,326
Thanked 668 Times in 258 Posts
Failed 79 Times in 14 Posts
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FWIW, I just went to myRogers online and switched my existing service over to their $60 plan. No wait at all!  | |
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12-17-2017, 07:47 PM
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#140 | | Banned By Establishment
Join Date: Mar 2002 Location: 604
Posts: 4,015
Thanked 475 Times in 285 Posts
Failed 115 Times in 24 Posts
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Hope this link helps: http://www.iphoneincanada.ca/category/carriers/
Sent from my iPhone using Tapatalk
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12-17-2017, 07:50 PM
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#141 | | Banned By Establishment
Join Date: Mar 2002 Location: 604
Posts: 4,015
Thanked 475 Times in 285 Posts
Failed 115 Times in 24 Posts
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I know that Rogers & Fido has made the plan open to new and existing customers
Sent from my iPhone using Tapatalk
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12-17-2017, 08:00 PM
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#142 | | I'm invisible
Join Date: Jun 2002 Location: 604 Vancouver
Posts: 4,458
Thanked 178 Times in 101 Posts
Failed 6 Times in 4 Posts
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Originally Posted by cdizzle_996 I'm in the same boat. I plan on calling to confirm his. |
Did you get a chance to call or live chat with them?
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REVscene.net
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12-17-2017, 08:33 PM
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#143 | | Where's my RS Christmas Lobster?!
Join Date: Jan 2003 Location: vancouver
Posts: 812
Thanked 723 Times in 140 Posts
Failed 252 Times in 38 Posts
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Originally Posted by Manic! Not for existing customers according to the guy at BB. Just witch to a different company. |
I'm a existing Bell customer and I switched to 10gb with no problem. You can't do this in the store. just dial *611 and you get straight into the client service line. Still i have to wait like half an hour after that is like 10mins top.
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12-17-2017, 09:09 PM
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#144 | | I *heart* Revscene.net very Muchie
Join Date: Jan 2005
Posts: 3,906
Thanked 438 Times in 240 Posts
Failed 20 Times in 15 Posts
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I've been on Rogers since 2006 and switched to this $60/10gb plan no problem yesterday. I was previously on a $65/6gb plan for 5 years.
My gf is on Fido and the guy at Fido said it wasn't doable in store so she switched over to Rogers as well.
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12-17-2017, 09:17 PM
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#145 | | i like gifs
Join Date: Dec 2001 Location: imgur
Posts: 27,179
Thanked 7,785 Times in 2,695 Posts
Failed 4,294,967,295 Times in 169 Posts
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The other option you guys should do is going to your local Walmart or Superstore and signing up at The Mobile Shop. Significantly less traffic at those cell phone areas within Walmart and Superstore compared to the official stores in the mall
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12-18-2017, 06:55 AM
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#146 | | ESKETIT
Join Date: Feb 2004 Location: Shambhala
Posts: 23,360
Thanked 9,694 Times in 2,326 Posts
Failed 997 Times in 240 Posts
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screw calling in or waiting for live chat, this takes like 5 mins
To help alleviate pressure on phone and retail employees, Fido announced earlier tonight customers can now jump on the $60/10GB plan by switching to it themselves via My Account on Fido.ca.
“Make sure to get in on our Holideals while they’re hot! Skip the wait times and stay one step ahead with our self-serve options. Select our $60 5GB BYOP Pulse plan, and a 5GB bonus will be automatically added!”, reads the tweet from @FidoSolutions.
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12-18-2017, 07:03 AM
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#147 | | HELP ME PLS!!!
Join Date: Apr 2014 Location: Van
Posts: 5,841
Thanked 2,422 Times in 1,307 Posts
Failed 232 Times in 140 Posts
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Ughs can't believe I actually woke up for this, on hold with bell again
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12-18-2017, 07:24 AM
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#148 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Apr 2004 Location: Vansterdam
Posts: 8,186
Thanked 1,893 Times in 988 Posts
Failed 85 Times in 24 Posts
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For those waiting on hold you can simultaneously also try Facebook messenger and text message. I almost had it done via these channels but timing was off and ended up doing it over live chat instead.
*EDIT* this is for Rogers, not sure if other companies have FB and text
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12-18-2017, 08:13 AM
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#149 | | HELP ME PLS!!!
Join Date: Apr 2014 Location: Van
Posts: 5,841
Thanked 2,422 Times in 1,307 Posts
Failed 232 Times in 140 Posts
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Alright gais I finally got this done, change plans on bell, do not waste your time calling *611 and select help about plan change. I called the 1866 number General line, click into technical support and get them to call you back, I called in at about 7:30 and I got a call back within their hour quoted call back time, they changed 3 lines for me in about 25 mins while I was still on the phone on hold with 611 for over an hour. Good luck everyone and thanks for your help
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12-18-2017, 08:16 AM
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#150 | | HELP ME PLS!!!
Join Date: Apr 2014 Location: Van
Posts: 5,841
Thanked 2,422 Times in 1,307 Posts
Failed 232 Times in 140 Posts
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Ps chat for bell actually got back to me while I was on the phone, I guess about 45 minutes later after I started the online chat but I was already talking with technical support and I wasn't staring at the computer the whole time, I actually didn't even hear a notification and my sound was on, I guess you could try that for bell.
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