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Vancouver Off-Topic / Current Events The off-topic forum for Vancouver, funnies, non-auto centered discussions, WORK SAFE. While the rules are more relaxed here, there are still rules. Please refer to sticky thread in this forum.

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Old 12-18-2017, 11:29 PM   #201
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Was with Fido for 10 plus years before I switched to Koodo for the deal. Time is money especially for the people who live in Vancouver. I was not going to wait hours on the phone for the deal where I can walk up to any other carrier's kiosk and just port over. Besides, Telus cell signal is just as good as Rogers anyway.

I also tried the live chat for Telus last night around 4pm for the wife. The Cue was 779 people in front of me lol. No thanks.
Same here. 10 years with fido.

Networks is better.

Speed is double of what I got from fido if that matters.
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Old 12-19-2017, 12:35 AM   #202
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^ same here. 2 lines 10+ years with fido. Telus coverage in West is better than rogers. Plus bundle services, will get more discount. Screw fido /Rogers
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Old 12-19-2017, 07:51 AM   #203
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So I switched over to Koodo yesterday... I live in the middle of Richmond... and much to my surprise, Telus/Bell/Koodo get almost zero signal in and around my apartment building! I remember it being like that 7 years ago when I moved in... apparently nothing has changed! Fuck.

Not sure what to do now.

Was on Freedom and previously with Fido and they both work fine at my place.
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Old 12-19-2017, 08:13 AM   #204
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In my experience Telus service is not as good as Rogers imo.

Around the Kamloops area there are huge regions of zero Telus coverage and as 68 style says, even in the heart of delta and surrey I’ve run into complexes where customers of Telus cannot get signal within their apartment/townhouse complex.

And that’s with Telus..can only imagine some of the other carriers
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Old 12-19-2017, 08:32 AM   #205
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So I switched over to Koodo yesterday... I live in the middle of Richmond... and much to my surprise, Telus/Bell/Koodo get almost zero signal in and around my apartment building! I remember it being like that 7 years ago when I moved in... apparently nothing has changed! Fuck.

Not sure what to do now.

Was on Freedom and previously with Fido and they both work fine at my place.


If you didn’t lock into contract you have the option of trying to switch to Rogers or Fido as today is the last day.


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Old 12-19-2017, 08:44 AM   #206
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Saying one company gets better signal than the other really depends where you are most of the time. At my girlfriend's old townhouse in Coquitlam I'd barely get a signal with Rogers and she had no issues with Telus. In Langley at my friend's house I'd always lose LTE and couldn't browse anything with Rogers, so find out who's coverage is best where to spend the majority of the time and stick with them.
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Old 12-19-2017, 09:45 AM   #207
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If you didn’t lock into contract you have the option of trying to switch to Rogers or Fido as today is the last day.
This is true, however Fido has a history of jacking their rates shortly after any deals + I hate them... I also hate Rogers by default due to Fido hatred... plus I lose the $15 on a Koodo sim card if I go that route... dance with the devil or put up with no phone calls at home...............

I will say so far that Koodo seems faster than my old Fido line. Everything is faster than my Freedom service was.
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Old 12-19-2017, 09:54 AM   #208
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Took an hour off work at 9:30 to head to Brentwood mall. Walked around London Drugs before all the shops opened up, got first in line and I feel sorry for the gal working there all alone. 20 minutes and I'm done. 3 people in line behind me when I got to the counter, about 20 there when I left.

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Old 12-19-2017, 06:35 PM   #209
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Took me an hour today, line up was out the door. Lots of existing customers in the line up upset that they couldn't get through on the phone. They were all turned away lol
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Old 12-19-2017, 07:35 PM   #210
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Took me an hour today, line up was out the door. Lots of existing customers in the line up upset that they couldn't get through on the phone. They were all turned away lol
My mind is still blown at the fact that these people could of save so much time by porting out, but only to waste hours on the phone and more hours at their respective physical carrier stores.
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Old 12-19-2017, 07:56 PM   #211
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My mind is still blown at the fact that these people could of save so much time by porting out, but only to waste hours on the phone and more hours at their respective physical carrier stores.
They were advised that they could switch providers and it would be the same network. I dont understand why they were all being loyal, cuz loyalty doesn't mean shit.
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Old 12-19-2017, 08:22 PM   #212
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Went to BB Mobile Metro to switch from koodo($48 mb/SK plan) to Telus 10gb plan. Got the confirmation email that my account is active. However my Telus sim card still isn't active yet, my koodo sim card is still active... The manager thinks it's the Telus servers getting overwhelmed and just lagging in the transition.

Been about 1.5hrs now... Telus sim still not working yet.
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Old 12-19-2017, 09:31 PM   #213
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its not just about staying w/ thr respective providers. grass is always greener.

fido use to give me $5 discount for having multiple lines, they took it away this year, and i have telus internet. so i get $5 for multiple lines w/ telus. and $3 off for multiple services, per service. Plus i go on the island so often, noticed fido service is shitty near ferry terminals and in the middle etc.

that said. rogers/fido/telus had huge lines at lougheed ,, bell not so much. Bell (company i have worked for in the past) will come out as loser in all this/ many negative stories in the news lately, personally they have old think and slow to change, + not so much on customer satisfaction.
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Old 12-20-2017, 05:51 AM   #214
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Is Bell big back east or something because I know very few people that have them as a provider
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Old 12-20-2017, 08:32 AM   #215
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Is Bell big back east or something because I know very few people that have them as a provider
Yes, huge... they use the Telus network here... Telus uses their network there.
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Old 12-20-2017, 09:00 AM   #216
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Do you also love your restricted internet and big brother watching everything you do? Lol
www.astrill.com

what restricted internet
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Old 12-20-2017, 09:10 AM   #217
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I walked into the pepper wireless fido store on Brodway and Cambie on Friday at 11am. it was like a red head convention in there...not a damn soul in sight.

Walked in to the wireless wave in guildford mall around 6pm to switch my wife over and they had 4 agents and we were in line for like 5 minutes, and the whole thing was done in like 15.

why did everybody wait until monday/tuesday?
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Old 12-20-2017, 09:41 AM   #218
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I wonder if this is a one time thing or if this is the start of real competition in cell phone pricing in Canada?
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Old 12-20-2017, 09:59 AM   #219
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Unless Freedom does something like unlimited data I doubt we'll see anything for quite awhile. They'll be looking for ways to make back money after all the people that switched this past weekend.
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Old 12-20-2017, 10:16 AM   #220
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Just curious, but do Rogers/Fido/Telus/Koodo offer callback service?

After dialing *611 on Bell on Saturday, all I had to do was press a button for them to call me back, and then did after 30 mins. I was able to switch my wife's MTM plan within 15 minutes from just the normal service rep. No waiting, no lining up, no need to be transferred to a retention rep.
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Old 12-20-2017, 10:26 AM   #221
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Just curious, but do Rogers/Fido/Telus/Koodo offer callback service?

After dialing *611 on Bell on Saturday, all I had to do was press a button for them to call me back, and then did after 30 mins. I was able to switch my wife's MTM plan within 15 minutes from just the normal service rep. No waiting, no lining up, no need to be transferred to a retention rep.
Koodo offers call back service.
But due to the 10gb, callback takes longer than usual
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Old 12-20-2017, 11:32 AM   #222
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www.astrill.com

what restricted internet
Funny that's the same one I used there too... it works pretty good but man does it slow down things a lot... what a life saver though
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Old 12-20-2017, 02:11 PM   #223
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Rogers offered it but stopped it during the madness for the $60 plan


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Old 12-20-2017, 02:52 PM   #224
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One thing I like about Rogers is the Wifi calling, if you dont have reception in your suite, Wifi calling changes that.
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Old 12-20-2017, 03:58 PM   #225
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^^ But Rogers customer service still stinks. Still remember when i was switching to Fido around 10 years ago I specifially ask the rep how much I have to pay. So I pay that amount and next month I got a bill for over a hundred dollars. Basically I call back the CSR on the other end saw the notes but claims that agent was mistaken and he can't do nothing. It seems like whatever they said doesn't really mean anything at all.

Fido was good but over the past few years is getting pretty bad as well.

Let's hope bell is at least better.
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