| hc529 | 12-03-2025 07:40 PM | Quote:
Originally Posted by bcrdukes
(Post 9203861)
Thanks for that. Trust I was asking out of humour.
I am curious - what happens when someone legitimately complains about a bus driver with all the information required? (I assume they must be super pissed or just a Karen.) | My classmate got into CI, and he said there's some ppl that's just out there complaining about everything. CI will always try to defuse unless it's an actual SAFETY isssue, then it'll be brought up the chain to the respective department for an investigation.
there's people calling in saying bus driver missed them at the stop.
CI always try to defuse it there. They'll ask questions like "were you standing at the ID pole or did you make yourself visible?" shit like that.
There's also nice people that uses that form to give a commendation to a bus driver for doing something nice. that usually get brought to our operation supervisor which then will give us a letter with an hour of pay. |