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-   -   Fido Retention Plans (https://www.revscene.net/forums/545646-fido-retention-plans.html)

DanHibiki 09-09-2010 11:45 AM

Fido is really unorganized.

Everytime I call back, my plan gets better and better by itself without me asking for anything.

From early August when I first attempted to getting an iphone til now, my plan went like this:

First Attempt)
Paying 180 cancellation fee of current contract
Keeping my plan contract:
-200 daytime minutes
-unlimited evening/weeknight from 5pm
-voicemail, caller id, name display, call waiting
-fido to fido/rogers network calling
- 2500 SMS, 100 MMS
Adding 100MB Data Flex plan for 10 dollars
TOTAL: 37.50 + 180 cancellation fee

Second Attempt)
180 Cancellation fee WAIVED (I guess because they screwed up my order or because they fucked up)
Keeping my Existing plan but taking off MMS(5 dollars) and taking off Fido to Fido/Rogers(10 dollars)
Adding 500mb iphone value pack(30 dollars with 10 dollar credit)
TOTAL: 37.50

After buying phone in store I called back to make sure everything was ok

Third attempt)
180 still waived
Keeping my existing plan
Keeping 500mb iphone value pack (which this guy says INCLUDES mms)
Keeping fido to fido/rogers for FREE
TOTAL: 37.50

So basically I got 500mb data for 5 bucks on top of my old plan. Go figure.

200 daytime minutes
unlimited evening/weeknight from 5pm
voicemail, caller id, name display, call waiting
fido to fido/rogers network calling
2500 SMS, 100 MMS
500MB Data



Also even tho they fucked up and said they messed up my order on the phone. Apparently I was back ordered anyway and they are shipping me a phone even tho I bought one in stores. Am I getting it for 649? 159? free???

HonestTea 09-09-2010 02:01 PM

Quote:

Originally Posted by willystyle (Post 7096977)
What's your retention deal?

I don't even want to talk about it LOL it's pretty bad

250 Anytime Minutes
Unlimited Weekdays starting at 5 and Unlimited Weekends
2500 and unlimited picture messaging
Network calling - Fido to Rogers and Fido to Fido
CID/VM/Who called option/Visual Voice Mail
$30 iPhone Value Pack
500MB

$47.50 +tax

willystyle 09-09-2010 05:11 PM

^ That's pretty decent.

trip 09-09-2010 05:46 PM

i was offered the same thing as jenson

this is pretty much standard with what they are offering for retention plans. the only difference is the fluctuation in $

Vansterdam 09-09-2010 06:07 PM

Quote:

Originally Posted by The_Situation (Post 7098066)
If they keep telling me that plan is no longer available how should i respond to that. I will pay you $20 if you set me up with a good plan + iphone 4.

you don't just call in and ask for that plan dude LOL. you gotta call, threaten to cancel your plan and move with WIND BELL OR TELUS cuz rogers is part of fido.. tell em you looked around and asked for a better plan and would like to stay with fido if they can offer you something better.

then tell them you been asking your friends about their plans and read online about other peoples plans and offers and then tell them the plan you want and see what happens.

its also helps not to be a dick as they can flag your account

Vansterdam 09-09-2010 06:13 PM

is video calling (for iphone4) part of your data plan? or does it count as MMS ? ( does mms count as data plan?)


also i got the 6gb data plan.. does it cost extra or activation of some sorts for TETHERING?

DanHibiki 09-09-2010 06:14 PM

Not being a dick and being understanding with them is a plus. But don't be TOO nice or you wont' get anything. I learned that myself.

Say you don't feel you're getting the best plan for that price especially when your friend has a better one. Say you just you're not looking for anything crazy but just something decent you can be happy with.

DanHibiki 09-09-2010 06:16 PM

Quote:

Originally Posted by Vansterdam (Post 7098560)
is video calling (for iphone4) part of your data plan? or does it count as MMS ? ( does mms count as data plan?)


also i got the 6gb data plan.. does it cost extra or activation of some sorts for TETHERING?

MMS is just picture texting which not everyone has.

Videocalling uses wifi only (unless you jailbreak and download the program that tricks the phone into thinking it's on wifi when it's really on 3G and uses your data)

Basically, data = being able to use the internet when not connected on wifi

Vansterdam 09-09-2010 06:25 PM

Quote:


Videocalling uses wifi only (unless you jailbreak and download the program that tricks the phone into thinking it's on wifi when it's really on 3G and uses your data)
are you fucken serious? thats the gayest shit i heard today.



so i just got email from FIDO yesterday for order confirmation and now today i got one saying the phone+sim has been shipped to me ( wow that was super quick)

but im not sure about this part.. it says its been shipped but right underneath it says

* Back Order: We apologize for the unexpected delay. However, please rest assured we will inform you by e-mail as soon as your order has been shipped. This information regarding your order is the most current available. It is the same information that is available to our customer service consultants.



WTF

so does that mean my orders already shipped or does that mean backorder?

fidos confusing the fuck otuta me

Groot 09-10-2010 03:32 PM

could someone tell me what the phone number for fido retention is?

Vansterdam 09-10-2010 04:39 PM

You can call directly at: 1-877-288-4240, then press 5


wow i ordered my iphone 2 days ago, got the confirmation/shipping email yesterday

GOT IT DELIVERED TODAY!!! ( with microsim included as well!)

a total of 2 whole days


talk about being lucky considering some people had to wait 1-2 weeks after ordering from retentions lol

carsncars 09-10-2010 10:31 PM

Man do you think they'd let me order a 16 GB through retentions?

Do you guys think I should try push for a little more? I tried once and they were fairly adamant. 200 mins/5 pm ev./wk./CID/VM/SMS/MMS/500 MB, $42.50.

Amped 09-10-2010 10:38 PM

bleh called this morning and they did have any more.

aznrsx1979 09-11-2010 06:54 AM

Quote:

Originally Posted by carsncars (Post 7100074)
Do you guys think I should try push for a little more? I tried once and they were fairly adamant. 200 mins/5 pm ev./wk./CID/VM/SMS/MMS/500 MB, $42.50.

Same deal I got, but I'm paying $5 more.

mako 09-11-2010 03:44 PM

offered this today

200mins
unlim wk/ev 5pm
VM/CID/unlim text
500mgs

37.50

carsncars 09-11-2010 03:53 PM

Quote:

Originally Posted by nismo_s13 (Post 7100752)
offered this today

200mins
unlim wk/ev 5pm
VM/CID/unlim text
500mgs

37.50

...damn I want that... I'm tempted to call and say "I'll sign right now if you can get it under $40," but idk whether they'll go for that...

mako 09-11-2010 03:59 PM

i had an option for either the 500mgs or unlimited incoming

when i called last week they offered the same package for 47.50

carsncars 09-11-2010 04:02 PM

hmm they offered me what you got for $42.50 on friday, tried to call em back but they said i've only been with them for 2 years so i'm not eligible for more credits.

i'll wait it out longer and see if they offer more in a week then :) not that desperate for an iphone and $5 off per month is better than a free case

teaoh 09-11-2010 04:34 PM

200 minutes
caller id, name display, call waiting, conference,voice mail
Evenings and weekends at 5
2500 text
$22.50
+
100mb Flex data plan $10

So $32.50/month on a 3 year contract with Iphone 4

vash13 09-11-2010 04:48 PM

Got the same plan with you bt no conference calling.
Posted via RS Mobile

HonestTea 09-11-2010 04:50 PM

Quote:

Originally Posted by teaoh (Post 7100791)
200 minutes
caller id, name display, call waiting, conference,voice mail
Evenings and weekends at 5
2500 text
$22.50
+
100mb Flex data plan $10

So $32.50/month on a 3 year contract with Iphone 4

This is quite nice, not sure if I really need 500mb for $15more :(

Vansterdam 09-11-2010 06:47 PM

with 6gb tethering im gonna try and play sc2 on my laptop during work breaks LOL

DanHibiki 09-11-2010 08:42 PM

Quote:

Originally Posted by nismo_s13 (Post 7100752)
offered this today

200mins
unlim wk/ev 5pm
VM/CID/unlim text
500mgs

37.50

That's what I have plus fido to fido/rogers, sms, mms. Same price as you.

mako 09-11-2010 09:00 PM

maybe i ought to get them to squeeze the fido to fido in or the unlimited incoming

MelonBoy 09-11-2010 11:58 PM

Quote:

Originally Posted by Vansterdam (Post 7099721)
You can call directly at: 1-877-288-4240, then press 5


wow i ordered my iphone 2 days ago, got the confirmation/shipping email yesterday

GOT IT DELIVERED TODAY!!! ( with microsim included as well!)

a total of 2 whole days


talk about being lucky considering some people had to wait 1-2 weeks after ordering from retentions lol

How did you guys get the iphone or know to phone retention??.. did you just call everyday into they had it in stock? LOL

If you did whats the best time to call .. like when would a shipment come??

Thanks:thumbsup:


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