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Old 12-15-2010, 01:24 PM   #1
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Changes to Shaw's internet bandwidth

fyi, shaw is changing their bandwidth limit on internet, and if you are going over, they'll no longer suspend you, but they'll give you a warning letter and then start charging you for the over usage.

Package Included Monthly Usage
High Speed Lite 15 GB/month
High Speed 60 GB/month
High Speed Extreme 100 GB/month
High Speed Warp 175 GB/month
High Speed Nitro 350 GB/month
Gigabit Service (Fibre to the Home) 1024 GB/month (1 Terabyte)

Customers who receive notice of exceeding their included Internet usage, have the following options:

• Lower their usage to within the included amount for their current Internet package
(this includes identifying causes of high usage and securing wireless networks)
• Increase to a higher Internet package
(Lite -> High, High Speed -> Extreme)
• Pay $2 (if you have LS, Value Bundle or HS) or $1 (for all other Internet service levels) per GB only if and when included usage is exceeded
• Add Data Packs to increase their monthly included usage to a custom amount

Data Packs:

Along with Internet Usage Billing, we are introducing Internet Data Packs to allow customers to increase their monthly included usage to a custom amount.

• Internet Data Packs are:
$5 for 10 GB (CBS: DATA1),
$20 for 60 GB (CBS: DATA2),
$50 for 250 GB (CBS: DATA3)
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Old 12-15-2010, 01:45 PM   #2
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thanks for the info. how did you find out about this?

do you know if there is a way to find out your actual usage per month? i tried looking around secure.shaw.ca but couldn't find anything. it would be really nice to know.
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Old 12-15-2010, 01:54 PM   #3
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^same here. Is it possible to find out how much bandwidth usage I am currently using per month?
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Old 12-15-2010, 02:19 PM   #4
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Um yeh it is inside secure.shaw.ca website. I just checked 2 days ago. Its right there on the first page right after u logged in.

Its night to pay a bit more if we go over instead of getting suspenede. Kinda stupid to suspend people.
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Old 12-15-2010, 02:37 PM   #5
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TOPEC... where abouts?? This is what I see:


Account Number Account Name Balance
SHAW ACCOUNT $58.18
Thank you for choosing to register with Shaw and Welcome to our Online Customer Care Services.
You are entering Shaw's Online Customer Care transactional area. When you are finished please select 'Log Out' from the above menu to close your secure session.

Current Balance
The balance of your account (, SHAW ACCOUNT) as of December 15, 2010 4:35:05 PM MST is $58.18. Pay Per View, Video on Demand or Payments made within the last 48 hours may not be reflected in the balance above.
Make a Payment Online with your Credit Card

My Shaw Internet Services
Shaw's Internet Services
Manage your Shaw Internet Member Services.
Create and manage your email and webspace.

Add Services
Add Digital Services
Add Pay TV Channels and IP Addresses.
Shaw On Demand
Order Shaw On Demand
Manage Shaw On Demand
Watch the movies you want, when you want to watch them.

My Billing Options
View My Bill
View My Account History
Pay My Bill
Payment Plan Options
Shaw eBill Notification
All the current options for your Shaw Bill.
Pay from the convenience of your own home.


My Customer Account Profile
Change Online Account Name
Add Account
Remove Account
Change Login
Manage your Online Customer Care Profile.
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Old 12-15-2010, 03:49 PM   #6
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Thing is my account never shows the right amount of usage. Always way under.
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Old 12-15-2010, 04:32 PM   #7
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checked my secure.shaw page. i dont see the amount of bandwidth i use.
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Old 12-15-2010, 04:49 PM   #8
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quick question:

So which bandwidth amount would be the correct one, whatever shows up on the secure.shaw.ca website or whatever shows up on the Shaw computers?

Why I ask is that I run my computer on at night to upload stuff but when I see the secure.shaw.ca website, it is much lower than the actual transfers.
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Old 12-15-2010, 05:30 PM   #9
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Quote:
Originally Posted by Conan O'Brien Sex Video View Post
TOPEC... where abouts?? This is what I see:
whoops sorry my bad, seems like they removed it for some reason.
i thought i saw it 2 days ago when i took a quick glance.

ok did a quick google search, and from a thread back in 2005, people reported that only those who had gone over the bandwidth limit before get the option to check their bandwidth online. Or u can call shaw and ask them to active that feature so u can monitor it urself.
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Old 12-16-2010, 12:15 AM   #10
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Quote:
Originally Posted by Conan O'Brien Sex Video View Post
thanks for the info. how did you find out about this?
all staff have been informed of the upcoming changes to the internet usage

Quote:
Originally Posted by Conan O'Brien Sex Video View Post
do you know if there is a way to find out your actual usage per month? i tried looking around secure.shaw.ca but couldn't find anything. it would be really nice to know.
Quote:
Originally Posted by gilly View Post
^same here. Is it possible to find out how much bandwidth usage I am currently using per month?
Quote:
Originally Posted by tiger_handheld View Post
checked my secure.shaw page. i dont see the amount of bandwidth i use.
you might be able to view your current usage on the online customer care. if you're not able to view it, you can call in and request to have it added onto your account




Quote:
Originally Posted by !MiKrofT View Post
Thing is my account never shows the right amount of usage. Always way under.
Posted via RS Mobile
yeah, that was the case before.. they're trying to work on that so it shows correctly for staff/customers

Quote:
Originally Posted by jackmeister View Post
quick question:

So which bandwidth amount would be the correct one, whatever shows up on the secure.shaw.ca website or whatever shows up on the Shaw computers?

Why I ask is that I run my computer on at night to upload stuff but when I see the secure.shaw.ca website, it is much lower than the actual transfers.
they're trying to synchronize both so that they're the same whether you call in or check online
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Old 12-16-2010, 07:04 PM   #11
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Shaw has a pilot program going on in Edmonton, and soon moving to Vancouver in the new year. Dslreports.com forum has a huge thread of 45,000 visits/720 posts on this topic, with a representitive from shaw "ShawJames" trying to answer question but has been proven to be lieing to every member.

Link: http://www.dslreports.com/forum/r249...xtra-bandwidth.

Also Councillor Andrea Reimer from Vancouver put a motion to get the CRTC to reverse it's decision on metered billing, it passed with 97% yesterday at city hall. Lots of consumers are cancelling their accounts with Shaw, and if they lower their tiers more, I suspect alot more with be cancelling.

Links: http://openmedia.ca/news/city-vancou...-its-residents
http://www.vancouversun.com/technolo...389/story.html
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Old 12-16-2010, 08:29 PM   #12
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Aside from tracking usage on the shaw site, do you guys have any program recommendations to check bandwidth usage?

i'm just using this network meter desktop gadget from windows 7
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Old 12-16-2010, 09:23 PM   #13
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wtf.... how am i gonna download all those 50gb files... -_-
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Old 12-17-2010, 01:48 AM   #14
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together is amazing.
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Old 12-18-2010, 01:47 AM   #15
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Doesn't matter 90% of RS will bitch and complain but in the end we will do nothing.

If SHAW do start charging bandwidth I am just going to switch to TELUS or DSL
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Old 12-18-2010, 02:04 AM   #16
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Someone needs to make a program that measures internet bandwidth and if the customer is under there limit, connects to a torrent to max out there bandwidth just to piss Shaw off.

People should be allowed to bank there bandwidth. So if you only you 40 gigs one month the 20 gigs left over should role to the next month.
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Old 12-18-2010, 02:27 AM   #17
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^ That won't happen.

Some router firmwares have a bandwidth monitor feature built-in, check and see if you have it. This is the most effective way to monitor all the bandwidth that's going IN/OUT.

Installing bandwidth monitor software is useless as it can only monitor bandwidth from the computer that's installed on, it can't monitor other running devices on the network.
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Old 12-18-2010, 07:08 AM   #18
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Yes confirmed, now in Vancouver BC..

Shaw has now lowered all bandwidth caps for every internet package they sell by 30% except one, and then will start to charge for overuse, while keeping the price the same. Enjoy a larger bill no matter what account type you have!!!! a total gouge of consumers. Pretty SLEAZY if you ask me.

Old packages Shaw offered as of Dec 15/2010

High Speed Lite 1Mbps/256k 13GB Cap $35.00
High-Speed 7.5 Mbps/512k 75GB Cap $47.00
High-Speed Extreme 15 Mbps/1Mbps 125GB Cap $57.00
High-Speed Warp 50 Mbps/3Mbps 250GB Cap $107.00
High-Speed Nitro 100Mbps/5MBps 500GB Cap $160.00

New packages Shaw offers as of Dec 16/2010

High Speed Lite 1Mbps/256k 15GB Cap $35.00___________ _/ 2.00 per GB when you go over monthly plan
High-Speed 7.5 Mbps/512k 60GB Cap $47.00_____________ / 2.00 per GB when you go over monthly plan
High-Speed Extreme 15 Mbps/1Mbps 100GB Cap $57.00___ / 1.00 per GB when you go over monthly plan
High-Speed Warp 50 Mbps/3Mbps 175GB Cap $107.00______/ 1.00 per GB when you go over monthly plan
High-Speed Nitro 100Mbps/5MBps 350GB Cap $160.00 /_____1.00 per GB when you go over monthly plan




Data packs: http://www.shaw.ca/en-ca/ProductsSer...ernetdatausage

New bandwidth caps: http://www.shaw.ca/en-ca/ProductsServices/Internet/
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Old 12-18-2010, 07:34 AM   #19
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@terkan, I'm curious where are you seeing the package for Gigabit service? It's still in trial as far as I know.

"Gigabit Service (Fibre to the Home) 1024 GB/month (1 Terabyte)"
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Old 12-18-2010, 10:35 AM   #20
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Fuck Shaw. I went with Telus, a long time ago, after Shaw suspended me for going over the limit. Although, slower at the time, Telus never hassled me about bandwidth. I was doing 150GB+ a month. Now, I get blazing speeds with Optik, at less than half the price of Shaw Extreme. In conclusion: Fuck Shaw.
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Old 12-18-2010, 04:09 PM   #21
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Quote:
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Fuck Shaw. I went with Telus, a long time ago, after Shaw suspended me for going over the limit. Although, slower at the time, Telus never hassled me about bandwidth. I was doing 150GB+ a month. Now, I get blazing speeds with Optik, at less than half the price of Shaw Extreme. In conclusion: Fuck Shaw.
Presto, did you have to sign up for a contract?
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Old 12-18-2010, 04:16 PM   #22
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I'm not on contract. My contract was actually up when they upgraded me to Optik. I was going to cancel the TV service, but they gave me a better deal on the whole package. The pricing they gave me is good for a year.
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Old 12-19-2010, 01:33 AM   #23
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This is BS, we need more competition. Having Telus and Shaw as the only 2 major players in town just isn't right.
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Old 12-19-2010, 01:59 AM   #24
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Quote:
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Fuck Shaw. I went with Telus, a long time ago, after Shaw suspended me for going over the limit. Although, slower at the time, Telus never hassled me about bandwidth. I was doing 150GB+ a month. Now, I get blazing speeds with Optik, at less than half the price of Shaw Extreme. In conclusion: Fuck Shaw.
hey hows optik speeds considering tv and internet is running off the same thing?
notice any slowing down when u r watching tv and internet same time?
any clue on average speed mb/s?

im considering switching over

right now if u sign 3 year contract bundle tv and internet u get free xbos and 3 year pvr rental for free. offer expires dec 31
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Old 12-19-2010, 08:59 AM   #25
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I think they should go with straight metered billing. No monthly fees, just a flat rate per GB.

Then us "normal" people would have low monthly bills while all the copyright infringing assholes downloading music, movies, games, porn and whatever would be paying through the nose.
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