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09-26-2023, 11:31 AM
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#576 | | OMGWTFBBQ is a common word I say everyday
Join Date: Dec 2009 Location: Burnaby
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Ok so we're all learning something new here?
Did TELUS pull a do-si-do on me? A little flim-flam?
This is the kind of shit that makes people hate TELUS, they make little changes and alterations to how they bill and handle your account expecting you not to notice.
Going to call these fuckers today and lose my shit, it's 2023 why the fuck did they add a bandwidth cap on my internet? That's some seriously shady shit.
__________________ Quote:
Originally Posted by MG1  In Mike we Trust | Quote:
Originally Posted by westopher LOOK AT ME IM MIKE AND I HAVE A BIG HOG AND I DRINK TEQULA AND WORK OUT AND LISTEN TO CHARLI XCX ON THE BEACH IN BERMUDA
Grow up fuckin Peter Pan and get a good nights rest. | | 
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09-26-2023, 11:32 AM
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#577 | | OMGWTFBBQ is a common word I say everyday
Join Date: Dec 2009 Location: Burnaby
Posts: 5,325
Thanked 7,398 Times in 2,714 Posts
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| Quote:
Originally Posted by Hondaracer They used to include unlimited in almost every plan.
After I left I called in and renegotiated a new price.. fast forward a few months and like you I downloaded like 300gb in games on PS5 and I see this ducking overage charge on my account.
The rep obviously gave me this new pricing and removed my unlimited bandwidth ffs | Did you get a resolution before I call here?
__________________ Quote:
Originally Posted by MG1 In Mike we Trust | Quote:
Originally Posted by westopher LOOK AT ME IM MIKE AND I HAVE A BIG HOG AND I DRINK TEQULA AND WORK OUT AND LISTEN TO CHARLI XCX ON THE BEACH IN BERMUDA
Grow up fuckin Peter Pan and get a good nights rest. | | |
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09-26-2023, 11:45 AM
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#578 | | I have named my kids VIC and VLS
Join Date: Oct 2001
Posts: 39,479
Thanked 16,089 Times in 6,561 Posts
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Ironically they just called me to try and presumably upsell me on somthing but I was at lunch
She’s gonna call me back later. I’ll see if they offer unlimited data now and report back
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Dank memes cant melt steel beams
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09-26-2023, 12:42 PM
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#579 | | Willing to sell body for a few minutes on RS
Join Date: Jul 2001 Location: Cloverdale
Posts: 11,620
Thanked 3,878 Times in 1,372 Posts
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| Quote:
Originally Posted by Hondaracer They used to include unlimited in almost every plan.
After I left I called in and renegotiated a new price.. fast forward a few months and like you I downloaded like 300gb in games on PS5 and I see this ducking overage charge on my account.
The rep obviously gave me this new pricing and removed my unlimited bandwidth ffs | You used to work there and even you got got? What chance to the rest of us saps stand? lol, I have Telus knock on my door every 2 months trying to get me to switch and my reply is always the stupidest responses I can think of almost as a troll.
Dumb shit like no sorry, you guys are too cheap and I have money to burn so Shaw's my guy.
I was with Rodgers then it became shaw and now it's Rogers again and I'm still here standing. Haven't left just because it's convenient, I pay more for convenience but I'm ok with that.
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“The world ain't all sunshine and rainbows. It's a very mean and nasty place... and I don´t care how tough you are, it will beat you to your knees and keep you there permanently, if you let it. You, me or nobody, is gonna hit as hard as life. But ain't about how hard you hit... It's about how hard you can get hit, and keep moving forward... how much you can take, and keep moving forward. That´s how winning is done. Now, if you know what you worth, go out and get what you worth.” - Rocky Balboa
Last edited by quasi; 09-26-2023 at 01:19 PM.
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09-26-2023, 12:46 PM
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#580 | | I have named my kids VIC and VLS
Join Date: Oct 2001
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The second my employee “discounts” ran out I called in and got a better deal than I had the previous 6 years working there.
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Dank memes cant melt steel beams
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09-26-2023, 05:57 PM
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#581 | | I have named my kids VIC and VLS
Join Date: Oct 2001
Posts: 39,479
Thanked 16,089 Times in 6,561 Posts
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Fucking Christ.. so the woman phones me back, I preface the entire spiel that I’m not signing up for anything else, I don’t want a contract, and I’m thinking of cancelling
She then says the “offer” is $89 a month for 2 years for Internet im like wtf?!? Lol she then goes on “and yes this is for 250, you’re currently on 150 and in order for me to upgrade you to the latest technology equipment and your next speed tier you will need to move to this term”
I’m like lol! So you’re lying to me? She’s like excuse me?
I’m like I worked for Telus for 6 years I know for a fact while it says I have 150 I actually have 300 and I’m running speed tests right now wirelessly getting 310. Telus gave everyone on 150 300 for free because they wanted to minimize the number of tiers.. and you’re phoning me with this “offer” that’s less than I am already receiving???? And I already have the best technology you offer, I just left! Lol I’m like for fuck sakes, never call me again with a promotion and note on my file please that I am cancelling
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Dank memes cant melt steel beams
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09-26-2023, 06:20 PM
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#582 | | I told him no, what y'all do?
Join Date: Aug 2006 Location: Vancouver
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damn that was the "xmas promotion" i got last december, going from 150 to 300, or maybe i started at 100 i can't recall, i was an early adopter for fiber in E.Van, whatever speeds were back then... i guess not very good LOL
i did get unlimited bandwidth though, which i appreciate as i was getting dinged every few months for overages.
thing is, it's still a better product than shaw/rogers b/c of the upload speeds so it's annoying trying to negotiate, you say you go to shaw they're like sure, but we're a superior product with faster upload speeds, no bottle necking, etc
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09-27-2023, 05:13 PM
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#583 | | OMGWTFBBQ is a common word I say everyday
Join Date: Dec 2009 Location: Burnaby
Posts: 5,325
Thanked 7,398 Times in 2,714 Posts
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| Quote:
Originally Posted by Hondaracer Fucking Christ.. so the woman phones me back, I preface the entire spiel that I’m not signing up for anything else, I don’t want a contract, and I’m thinking of cancelling
She then says the “offer” is $89 a month for 2 years for Internet im like wtf?!? Lol she then goes on “and yes this is for 250, you’re currently on 150 and in order for me to upgrade you to the latest technology equipment and your next speed tier you will need to move to this term”
I’m like lol! So you’re lying to me? She’s like excuse me?
I’m like I worked for Telus for 6 years I know for a fact while it says I have 150 I actually have 300 and I’m running speed tests right now wirelessly getting 310. Telus gave everyone on 150 300 for free because they wanted to minimize the number of tiers.. and you’re phoning me with this “offer” that’s less than I am already receiving???? And I already have the best technology you offer, I just left! Lol I’m like for fuck sakes, never call me again with a promotion and note on my file please that I am cancelling | So did you discuss bandwidth limit? Or no?
This is so bizarre, I've NEVER been charged overage fees for home internet before, this is a 1st, conveniently right after TELUS decided to layoff a bunch of employees and such.
They did something different over the last month, checking pennies under the cushions it seems like here.
__________________ Quote:
Originally Posted by MG1 In Mike we Trust | Quote:
Originally Posted by westopher LOOK AT ME IM MIKE AND I HAVE A BIG HOG AND I DRINK TEQULA AND WORK OUT AND LISTEN TO CHARLI XCX ON THE BEACH IN BERMUDA
Grow up fuckin Peter Pan and get a good nights rest. | | |
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09-27-2023, 05:21 PM
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#584 | | I have named my kids VIC and VLS
Join Date: Oct 2001
Posts: 39,479
Thanked 16,089 Times in 6,561 Posts
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That new plan they offered include unlimited data and it was pitched like it was this new shiny thing so obviously that’s their new model to go back to nickel and diming everyone with share value tanking and everyone who could possibly take security already signed up
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Dank memes cant melt steel beams
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09-27-2023, 05:33 PM
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#585 | | OMGWTFBBQ is a common word I say everyday
Join Date: Dec 2009 Location: Burnaby
Posts: 5,325
Thanked 7,398 Times in 2,714 Posts
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So I called TELUS, it turns out they messed up my account, I'm supposed to be unlimited.
I apparently they "accidently" changed my account to apply overage fees, when I was supposed to be unlimited?
They're applying my credit and "fixing" my account.
What scamming idiots.
__________________ Quote:
Originally Posted by MG1 In Mike we Trust | Quote:
Originally Posted by westopher LOOK AT ME IM MIKE AND I HAVE A BIG HOG AND I DRINK TEQULA AND WORK OUT AND LISTEN TO CHARLI XCX ON THE BEACH IN BERMUDA
Grow up fuckin Peter Pan and get a good nights rest. | | |
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09-27-2023, 08:40 PM
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#586 | | Rs has made me the woman i am today!
Join Date: Sep 2006 Location: Vancouver
Posts: 4,169
Thanked 1,360 Times in 593 Posts
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Telus billing is the worst. I don't know how they even get through their fucking audits. I've been with Telus for years now, on contractual agreements. Not a single fucking month they bill me is the same amount.
I called them a few weeks ago, told them I couldn't afford to pay my bill anymore because I got fed up calling them every month to fix my bill. Lady was kind enough to knock off $40 a month lol.
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09-28-2023, 01:56 PM
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#587 | | OMGWTFBBQ is a common word I say everyday
Join Date: Dec 2009 Location: Burnaby
Posts: 5,325
Thanked 7,398 Times in 2,714 Posts
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Which is why you should NEVER setup PAD with any of these fuckers if you have the choice.
Always push, never let them pull. They expect you to miss this type of shit on PAD.
__________________ Quote:
Originally Posted by MG1 In Mike we Trust | Quote:
Originally Posted by westopher LOOK AT ME IM MIKE AND I HAVE A BIG HOG AND I DRINK TEQULA AND WORK OUT AND LISTEN TO CHARLI XCX ON THE BEACH IN BERMUDA
Grow up fuckin Peter Pan and get a good nights rest. | | |
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09-28-2023, 06:17 PM
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#588 | | Revscene.net has a homepage?!
Join Date: Feb 2009 Location: Surrey
Posts: 1,253
Thanked 219 Times in 128 Posts
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My Telus bill jumped $8. Bottom of my bill says I made changes, which I did not. I'll have to call in and bitch at them.
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S14.5
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11-26-2023, 07:08 PM
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#589 | | Captain Happy Bubble is my Homeboy
Join Date: Jul 2016 Location: Calgary/Vancouv
Posts: 344
Thanked 656 Times in 111 Posts
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I'm up for renewal with Shaw. Currently have 300mbps service. I'm happy with it. All of their renewal plans are a downgrade content size (158 channels vs current 193). I currently have discovery velocity included, a great channel for car content, new plans don't have this channel included. Spoke with Rep today and told him I just want to continue my current service at the exact same price. He said ok
Said he can get me $10 off as well.per month as I am a Fido customer..there was some issue linking my Shaw account to the Fido one to get this discount so he will follow up with me tomorrow.
I don't have time for the "I will switch if you don't give me a better deal" bullshit anymore.
Hoping this is as straightforward as I think it's going to be and then I don't have to worry about it again for 2 years.
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11-27-2023, 09:47 AM
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#590 | | RS Veteran
Join Date: Dec 2001 Location: Your Location
Posts: 32,551
Thanked 14,122 Times in 5,901 Posts
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Originally Posted by Kilinim My Telus bill jumped $8. Bottom of my bill says I made changes, which I did not. I'll have to call in and bitch at them. | Ouch.
My family's Telus bill was steady at $165 for a three-services bundle and a bunch of features (Home Phone / Television / Internet - no wireless.) It suddenly jumped to $225 per month and they insisted we made changes (which we did not as I am the only account holder.)
I called back and they sorted things out and got me on some kind of loyalty plan which works out to $145/month and a higher speed internet tier. Wasn't the most pleasant conversation to have but similar to nismodrifter, I really don't have time to switch back and forth. I am proud of the fact that I am the only Telus customer on my entire block/postal code. 
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11-27-2023, 09:59 AM
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#591 | | I have named my kids VIC and VLS
Join Date: Oct 2001
Posts: 39,479
Thanked 16,089 Times in 6,561 Posts
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So seems like I got double charged a month when bozo was making changes to my account, and kuch like Mike I also lost my unlimited data use on the home services when they ficked around..
So now I was suppose to be paying $93 for TV and internet but now I have to add unlimited data back on for another $20.. yay
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Dank memes cant melt steel beams
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11-27-2023, 11:28 AM
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#592 | | OMGWTFBBQ is a common word I say everyday
Join Date: Dec 2009 Location: Burnaby
Posts: 5,325
Thanked 7,398 Times in 2,714 Posts
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^Make note of our comments above if you end up switching providers to these guys.
They are absolutely brutal in terms of their billing practices, and conveniently "forgetting" to credit back mistaken items based on their fuck ups.
I'll reiterate, never setup PAD, and ALWAYS review your bill thoroughly each month.
__________________ Quote:
Originally Posted by MG1 In Mike we Trust | Quote:
Originally Posted by westopher LOOK AT ME IM MIKE AND I HAVE A BIG HOG AND I DRINK TEQULA AND WORK OUT AND LISTEN TO CHARLI XCX ON THE BEACH IN BERMUDA
Grow up fuckin Peter Pan and get a good nights rest. | | |
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11-27-2023, 11:46 AM
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#593 | | Say! Say! Say!
Join Date: Aug 2005 Location: Japan
Posts: 15,527
Thanked 3,384 Times in 1,494 Posts
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My internet and TV package is ending with Telus next month.
Called into retentions to renew just the internet as I'm getting Sportsnet Premium to replace my TV.
They're offering me $75 a month + one time $100 bill credit for gigabit internet making it roughly $71 a month over two years. It includes a $10 discount since I have Telus mobile services.
Pretty good I'd say since I'm currently paying $65 and it was going to jump to $155 next month, lol. I'll think of the $6 increase as inflation.
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12-11-2023, 08:28 AM
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#594 | | I have named my kids VIC and VLS
Join Date: Oct 2001
Posts: 39,479
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So of course the clown who tried to make changes to my account for my EPP plan didn’t do what he said with the home services.. this is why you gotta note down and record every convo with these clowns.
The move also, according to Reddit, is to either threaten or actually file a complaint with the “commission for complaints” as this is where they get nailed for actually fucking people over.
Ended up calling back in yet again to grind them on my stupid deal. Ended up getting highspeed 250, and my TV package with 2 theme packs + unlimited data for $105 before taxes
I’m sure I coulda ground them down a bit more but I don’t have the energy for it, so got this locked in for a new 2 year agreement which I didn’t love but I just pray to god I can get some consistency in my billing now
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Dank memes cant melt steel beams
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08-19-2024, 09:26 AM
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#595 | | Even when im right, revscene.net is still right!
Join Date: Jun 2002 Location: 250
Posts: 1,388
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Reviving an old thread...anyone have a connection at Shaw/Rogers? Our plan is up soon and no Telus available in our area. Cheers!
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Live by faith, not by sight.
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09-11-2024, 10:20 AM
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#596 | | Captain Happy Bubble is my Homeboy
Join Date: Jul 2016 Location: Calgary/Vancouv
Posts: 344
Thanked 656 Times in 111 Posts
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Shaw has jacked up the rental price for their tv boxes. wtf man. 75% increase.
I have 1 more year left in contract. After that I think TV is done. Done with this BS.
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09-11-2024, 01:58 PM
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#597 | | Even when im right, revscene.net is still right!
Join Date: Jul 2002 Location: Burnaby
Posts: 1,371
Thanked 114 Times in 41 Posts
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I am up for renewal Nov 25, they keep calling and offering me plans that are an additional $25 bucks a month. I am hoping to snag a black Friday deal
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09-11-2024, 08:13 PM
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#598 | | I contribute to threads in the offtopic forum
Join Date: Dec 2003 Location: Van
Posts: 2,555
Thanked 981 Times in 345 Posts
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I just renewed yesterday
Previously Fiber+ 1.5GB $115 + Home Phone $23 = $138
Now Pro 2GB + Home Phone + Rogers Mobile $10off = $120
I am too lazy to switch around.
Shaw Customer since 1993.
31 years and counting
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09-12-2024, 08:05 AM
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#599 | | Diagonally parked in a parallel universe
Join Date: Jul 2015
Posts: 1,454
Thanked 1,404 Times in 675 Posts
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Originally Posted by Bender Unit I just renewed yesterday
Previously Fiber+ 1.5GB $115 + Home Phone $23 = $138
Now Pro 2GB + Home Phone + Rogers Mobile $10off = $120
I am too lazy to switch around.
Shaw Customer since 1993.
31 years and counting | How did you get this deal? I'm at $177 for Fiber 1G + Home Phone right now on month to month  | |
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09-12-2024, 10:42 AM
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#600 | | I answer every Emotion with an emoticon
Join Date: Aug 2007 Location: Paradise, BC
Posts: 7,919
Thanked 7,714 Times in 3,178 Posts
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It's gonna be expensive if you are only doing month-to-month. Shaw would only give you a deal if you lock yourself in with them for a 2 year contract.
Interestingly, I had a very enthusiastic Telus guy ringing my door bell yesterday, trying to get me to switch to Telus. He seemed absolutely adamant that he can give me a better deal than what I am getting now for home Internet and TV. But knowing all that crap that RS has seen with Telus, I had very little interest to go with them.
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