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my shipping label says fedex but instructions told me to mail it through UPS. When i went to UPS the girl there said i can still mail it at UPS, i just had to fill out a form. Sent me a tracking number within the day
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i have an issue, my tracking number is UPS, my shipping label is FedEX, i sent it through fedex and they didn't give me a tracking number
how am i going to know if my item has been delivered to apple? it says on the apple website "empty box shipped" i sent it out a week ago
Mine says empty box shipped too
I was freaking out thinking the UPS guy took it.
I was going to call UPS and complained the next day. I checked the status again it has changed to "processing"
for those of you that shipped fedex or are about to ship fedex, the tracking number is the number beneath the barcode of the shipping label. begins with a 96 in brackets and then is followed by a 15 digit string. i took a picture of the shipping label with my phone before i sent it off as the fedex guy didn't give me any paperwork.
Tracking number is attached if you login to apple support website. you will have all open case order ID and all the info you need
yup. but for me, the only tracking info on apple's website after i log in is the UPS tracking number of the box sent TO me. when i dropped of the box at FEDEX to ship my nano back TO apple, i didn't get a tracking number.
so i ran the number underneath the barcode on the FEDEX site and i can see that my nano is still currently in transit. apple wouldn't have that information on their website as they wouldn't know that i've shipped it to them. i just want to make sure that my nano reaches its destination.
Dec 28, 2011 9:16 AM Delivered Markham, ON
Dec 28, 2011 5:24 AM On FedEx vehicle for delivery WHITBY, ON
Dec 23, 2011 10:59 PM At local FedEx facility WHITBY, ON
Dec 23, 2011 10:58 PM Departed FedEx location MISSISSAUGA, ON
Dec 23, 2011 3:54 PM Arrived at FedEx location MISSISSAUGA, ON
Dec 20, 2011 10:11 PM Departed FedEx location RICHMOND, BC
Dec 20, 2011 5:54 PM Arrived at FedEx location RICHMOND, BC
Dec 20, 2011 3:02 PM Picked up RICHMOND, BC
Dec 19, 2011 6:31 PM In FedEx possession BURNABY, BC
so it has been @ apple since the 28th.. and yet my status still says empty box shipped? confused....
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for those of you who have completed the replacement process and got your "new" ipod nano in the mail, how long did it take after the repair status on apple's website said "step 3, product replacement pending" before you actually received the nano in the mail?
for those of you who have completed the replacement process and got your "new" ipod nano in the mail, how long did it take after the repair status on apple's website said "step 3, product replacement pending" before you actually received the nano in the mail?
you haven't received the empty shipping box yet? when did you sign up for the replacement? i signed up for it on nov 14 and only received the shipping box near the end of december.