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01-11-2011, 03:53 PM
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#251 | | MOD
Join Date: Oct 2002 Location: VANCOUVER
Posts: 26,849
Thanked 7,553 Times in 1,957 Posts
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theres a posting for the Billing dept.
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01-11-2011, 06:03 PM
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#252 | | Wunder? Wonder?? Wander???
Join Date: Jul 2006 Location: Van
Posts: 225
Thanked 142 Times in 24 Posts
Failed 24 Times in 6 Posts
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Originally Posted by Gambino  Let me know if there hiring I need a job. | How bout no. 1st of all, people get jobs by scouring through monster.ca, vancouverjobshop.ca and the numerous sites that are employment based instead of "waiting" for someone to give you a job. 2nd of all, it's they're and not there. Try making spelling mistakes like this on your resume and you'll never get a job. Quote:
Originally Posted by trip PT hours are only guaranteed at 20/week
PTimers were getting 40 hrs w/OT available became .... 35 w/no OT available
hell if u get stuck on a call or doing something they wont even approve OT. ALOT of changes in the company lately and more to happen.
not looking good |
It's all about the 2 min ASA 
I was getting steady forty, now it's 35 and no OT option for the next two months  I'm gonna blame the 100+ new hire csrs/tsrs. I've seen some of their TT's/overheard some of their calls (b/c i was floorwalking) and some of them don't know shit. Don't think they even take the time to properly troubleshooting. /rant
Last edited by 604_EJ1; 01-11-2011 at 07:07 PM.
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01-11-2011, 10:04 PM
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#253 | | OMGWTFBBQ is a common word I say everyday
Join Date: Mar 2002 Location: Vancouver
Posts: 5,469
Thanked 845 Times in 245 Posts
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^ TSR?
i was doing 4x8's and loved the 3 days off.. now its 5x7 or 5x6??
thats so fucking retarded
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01-19-2011, 12:10 AM
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#254 | | MOD
Join Date: Oct 2002 Location: VANCOUVER
Posts: 26,849
Thanked 7,553 Times in 1,957 Posts
Failed 153 Times in 85 Posts
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they are hiring for tech support for spring 2011
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01-19-2011, 06:16 AM
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#255 | | Wunder? Wonder?? Wander???
Join Date: Jul 2006 Location: Van
Posts: 225
Thanked 142 Times in 24 Posts
Failed 24 Times in 6 Posts
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Good gravy. Goodbye 35hours, say hello to 20 | |
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01-19-2011, 09:23 AM
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#256 | | I *heart* Revscene.net very Muchie
Join Date: Nov 2004 Location: vancouver
Posts: 3,770
Thanked 810 Times in 403 Posts
Failed 152 Times in 50 Posts
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any one able to get me the 12 months high speed internet at $9.99/month promo??
a pm would be great
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01-22-2011, 07:34 AM
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#257 | | RS Lurker, I don't post!
Join Date: Jan 2011 Location: hoho
Posts: 3
Thanked 0 Times in 0 Posts
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Are they really packed with new hires for TSR? weird...
I had a group interview mid Dec. They emailed me a couple days later saying they'd get back in January to set up another interview and go on with the process. They've finally called me back for a one on one in a few days.
Do they usually take this long?
Why are they still follow up on my application if they're flooded with new recruits?
Are they going to take another month after this interview to decide?
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02-02-2011, 04:14 PM
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#258 | | MOD
Join Date: Oct 2002 Location: VANCOUVER
Posts: 26,849
Thanked 7,553 Times in 1,957 Posts
Failed 153 Times in 85 Posts
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Got my rejection email from Shaw today. 
Last edited by Gh0stRider; 02-02-2011 at 07:32 PM.
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02-02-2011, 06:04 PM
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#259 | | Diagonally parked in a parallel universe
Join Date: Aug 2005 Location: Vancouver
Posts: 1,411
Thanked 217 Times in 71 Posts
Failed 98 Times in 39 Posts
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i have no idea how the HR works. ive had managers from Shaw as reference AND i meet all qualifications... all i got was a phone call, "we're hiring in January" then January rolls by... i reapply and i get no response at all.
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02-02-2011, 06:08 PM
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#260 | | OMGWTFBBQ is a common word I say everyday
Join Date: Mar 2002 Location: Vancouver
Posts: 5,469
Thanked 845 Times in 245 Posts
Failed 103 Times in 39 Posts
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yeah i do have to admit it is pretty fucked up on how to get in man
luckily for me they had an open house in the summer and i went to that.. aced both interviews and got in.
i originally was supposed to get hired by them 6 months before. it never happened
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02-02-2011, 07:32 PM
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#261 | | MOD
Join Date: Oct 2002 Location: VANCOUVER
Posts: 26,849
Thanked 7,553 Times in 1,957 Posts
Failed 153 Times in 85 Posts
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Hello!
Thank you for your interest in Shaw and for your application to the Technical Support Representative** position.
We have carefully considered your application and at this time we are pursuing candidates whose qualifications more closely match our selection criteria.
We encourage you to update your profile regularly and keep in touch. The best way for you to do that is to regularly visit our Careers site and apply for the position(s) you are best qualified for.
Thank you for considering Shaw as your employer of choice.
The Shaw Talent Supply Team
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02-03-2011, 10:20 PM
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#262 | | RS Lurker, I don't post!
Join Date: Jan 2011 Location: hoho
Posts: 3
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hey did you go to both interviews and they still sent that email?
how much do they care about credit.. do they actually run that?
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02-03-2011, 10:29 PM
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#263 | | MOD
Join Date: Oct 2002 Location: VANCOUVER
Posts: 26,849
Thanked 7,553 Times in 1,957 Posts
Failed 153 Times in 85 Posts
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Nope, not even a interview Posted via RS Mobile | |
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02-04-2011, 12:25 AM
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#264 | | OMGWTFBBQ is a common word I say everyday
Join Date: Mar 2002 Location: Vancouver
Posts: 5,469
Thanked 845 Times in 245 Posts
Failed 103 Times in 39 Posts
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they do a credit and crim check
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02-04-2011, 08:04 AM
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#265 | | RS Lurker, I don't post!
Join Date: Jan 2011 Location: hoho
Posts: 3
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damn i had both interviews and they went well
they made me sign a waiver for crim and credit check
my crim check is free
but credit is not good since i was laid off and bills were not paid | |
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02-16-2011, 12:11 PM
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#266 | | NEWBIE ACCOUNT!
Join Date: Jun 2010 Location: vancouver
Posts: 10
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way too many changes going on rite now.....too much talk of prod to call ratio, increased upselling with reduced calls coming in. ppl being let go  | |
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04-01-2011, 06:27 PM
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#267 | | RS controls my life!
Join Date: Dec 2001 Location: Burnaby
Posts: 789
Thanked 2 Times in 1 Post
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__________________
please visit:
http://gsmworld2.tripod.com
for my friends unlocking/2nd hand phones page
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05-15-2011, 03:37 PM
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#268 | | Wunder? Wonder?? Wander???
Join Date: Aug 2007 Location: vancouver
Posts: 202
Thanked 9 Times in 6 Posts
Failed 9 Times in 2 Posts
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anyone working for them complete any IT programs beforehand?
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05-15-2011, 08:32 PM
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#269 | | RS controls my life!
Join Date: Jul 2005
Posts: 759
Thanked 780 Times in 194 Posts
Failed 11 Times in 5 Posts
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It depends on what position you're going for.. But you'll most likely not need any Posted via RS Mobile | |
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09-06-2011, 10:08 PM
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#270 | | reads most threads with his pants around his ankles, especially in the Forced Induction forum.
Join Date: Mar 2004 Location: Vancouver
Posts: 10,645
Thanked 2,191 Times in 1,131 Posts
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What's going on with SHAW right now@@ I have to wait 1hours and 20mins on hold till I can talk to someone about my Interent. Also a friend call in and had to be on hold for 2hours about some billing question. Worse case my co-worker was on hold for 3hour sand 25mins.
These calls were made through out the day as well. Being on hold for 2+ hours to sign up new services or upgrade services does not look good for new customer. I work as a tech support too and worse case we have is a hold time of 40mins and we think that's pretty bad already.
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09-09-2011, 07:11 AM
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#271 | | Willing to sell body for a few minutes on RS
Join Date: Jul 2001 Location: Cloverdale
Posts: 11,613
Thanked 3,853 Times in 1,367 Posts
Failed 83 Times in 42 Posts
| Quote:
Originally Posted by Mr.HappySilp What's going on with SHAW right now@@ I have to wait 1hours and 20mins on hold till I can talk to someone about my Interent. Also a friend call in and had to be on hold for 2hours about some billing question. Worse case my co-worker was on hold for 3hour sand 25mins.
These calls were made through out the day as well. Being on hold for 2+ hours to sign up new services or upgrade services does not look good for new customer. I work as a tech support too and worse case we have is a hold time of 40mins and we think that's pretty bad already. | I just use the call back service, why would anyone sit there and wait on hold for 40 mins plus?
__________________
The world ain't all sunshine and rainbows. It's a very mean and nasty place... and I donīt care how tough you are, it will beat you to your knees and keep you there permanently, if you let it. You, me or nobody, is gonna hit as hard as life. But ain't about how hard you hit... It's about how hard you can get hit, and keep moving forward... how much you can take, and keep moving forward. Thatīs how winning is done. Now, if you know what you worth, go out and get what you worth. - Rocky Balboa | |
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09-09-2011, 11:35 AM
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#272 | | RS has made me the bitter person i am today!
Join Date: Aug 2005 Location: Canada
Posts: 4,564
Thanked 19 Times in 14 Posts
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lol 40min plus only? last time i called.. called me back 5hrs later. so what am i suppose to do? sit at home and wait for them to call back? i waited 3hrs and then had to go out.. of cause they called while i'm out so i missed it. called again.. never called back because they release all the call backs at 10pm. so till now i still don't have my bloody issue fixed.. or other times you'll end up with someone that have no clue what they are talking about... and go thru their standard procedure reset the modem, connect directly to computer blah blah blah. even though i told them i did every possible things i could already and there's still something wrong with the stupid gateway..
back on topic.. so now with their wireless project abandoned... you think they'll start outsourcing more and more of our call to india since they won't get any income from the wireless industry and they'll need to hire more and more ppl to relieve the current call waiting... 3-5hrs for a call to be answered is ridiculous... i heard of ppl saying they already opened a call center in india in another forum.
Last edited by terkan; 09-09-2011 at 11:43 AM.
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09-11-2011, 06:05 PM
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#273 | | reads most threads with his pants around his ankles, especially in the Forced Induction forum.
Join Date: Mar 2004 Location: Vancouver
Posts: 10,645
Thanked 2,191 Times in 1,131 Posts
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^^ The worse part about being outsource is that when there is a local issue (power outages, Server down etc etc...) Those clowns at Inda have no idea till the next day so they can't really help you.
I went to part time school with a guy from SHAW and he said never bother with the call back feature since almost no one every checks message since they are already slam with calls.
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09-11-2011, 06:29 PM
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#274 | | I Will not Admit my Addiction to RS
Join Date: Mar 2004 Location: Argh
Posts: 531
Thanked 114 Times in 56 Posts
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lol my trainer at shaw would always say shaw would NEVER outsource, I always knew it would be a matter of time.
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09-11-2011, 07:26 PM
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#275 | | Wunder? Wonder?? Wander???
Join Date: Jan 2004 Location: vancity
Posts: 198
Thanked 186 Times in 35 Posts
Failed 9 Times in 8 Posts
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I waited 3 hrs for tech support and another 2 hours to talk to customer service. The customer service rep was such a douche and so cold to talk to. So I cancelled my shaw and signed up with telus. I'll NEVER GO BACK TO SHAW!
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