REVscene - Vancouver Automotive Forum


Welcome to the REVscene Automotive Forum forums.

Registration is Free!You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! The banners on the left side and below do not show for registered users!

If you have any problems with the registration process or your account login, please contact contact us.


Go Back   REVscene Automotive Forum > Vancouver LifeStyles (VLS) > Employment Resources

Employment Resources THIS SPACE OPEN FOR ADVERTISEMENT. YOU SHOULD BE ADVERTISING HERE!
Revscene-opolis
Share job postings, network, workplace humour or politics..

Reply
 
Thread Tools
Old 03-15-2009, 08:51 PM   #76
Diagonally parked in a parallel universe
 
Lychee's Avatar
 
Join Date: Nov 2001
Location: Victoria
Posts: 1,430
Thanked 0 Times in 0 Posts
Failed 0 Times in 0 Posts
I worked as a TSR for awhile. It was pretty good working there and the pay was decent for what you do. There's one thing I definitely don't miss and that is UFC nights.
Advertisement
Lychee is offline   Reply With Quote
Old 03-15-2009, 11:57 PM   #77
14 dolla balla aint got nothing on me!
 
Smiley's Avatar
 
Join Date: Apr 2003
Location: 604
Posts: 653
Thanked 4 Times in 3 Posts
Failed 0 Times in 0 Posts
Quote:
Originally Posted by MikeyStyle View Post
situational questions
Thanks.
Smiley is offline   Reply With Quote
Old 03-25-2009, 10:41 PM   #78
Ready to be Man handled by RS!
 
lubbyda's Avatar
 
Join Date: Jul 2006
Location: vancouver
Posts: 98
Thanked 0 Times in 0 Posts
Failed 9 Times in 4 Posts
how is provisions like at shaw?
lubbyda is offline   Reply With Quote
Old 03-27-2009, 12:06 PM   #79
nns
Rs has made me the man i am today!
 
nns's Avatar
 
Join Date: Jan 2005
Location: Vancouver
Posts: 3,144
Thanked 1,843 Times in 553 Posts
Failed 185 Times in 67 Posts
Quote:
Originally Posted by MikeyStyle View Post
situational questions
Can you give an example? Do they just ask questions to the group, and whoever has an answer just speaks up, or is a question directed to a person and they have to answer it?
__________________
nns
nns is offline   Reply With Quote
Old 03-29-2009, 11:47 AM   #80
RS controls my life!
 
Join Date: Jul 2005
Posts: 759
Thanked 780 Times in 194 Posts
Failed 11 Times in 5 Posts
Quote:
Originally Posted by nns View Post
Can you give an example? Do they just ask questions to the group, and whoever has an answer just speaks up, or is a question directed to a person and they have to answer it?
question:
customer calls in complaining that they've lost 1 hour of cable service due to a problem from shaw and is requesting to have a 30 day credit for the one missed show. you are unable to contact a supervisor to ask for permission. would you give the customer the 30 day credit? why/why not?

they'll either:
  • ask a question and go around the table
  • wait to see who answers the question first by volunteering
  • or just pick on people
MikeyStyle is offline   Reply With Quote
Old 04-07-2009, 05:23 AM   #81
My homepage has been set to RS
 
iwantaskyline's Avatar
 
Join Date: Dec 2006
Location: somewhere in bc
Posts: 2,125
Thanked 825 Times in 330 Posts
Failed 263 Times in 78 Posts
can shaw only monitor flagged sites? anyone here actually get away with browsing?
iwantaskyline is offline   Reply With Quote
Old 04-07-2009, 08:49 AM   #82
RS has made me the bitter person i am today!
 
Join Date: Apr 2002
Location: Coquitlam
Posts: 4,846
Thanked 722 Times in 275 Posts
Failed 86 Times in 38 Posts
Quote:
Originally Posted by MikeyStyle View Post
question:
customer calls in complaining that they've lost 1 hour of cable service due to a problem from shaw and is requesting to have a 30 day credit for the one missed show. you are unable to contact a supervisor to ask for permission. would you give the customer the 30 day credit? why/why not?

they'll either:
  • ask a question and go around the table
  • wait to see who answers the question first by volunteering
  • or just pick on people


good answer for this?
ImportPsycho is offline   Reply With Quote
Old 04-13-2009, 01:42 PM   #83
..its so... big
 
40ft e-Peen's Avatar
 
Join Date: Jul 2006
Location: Vancouver
Posts: 451
Thanked 23 Times in 10 Posts
Failed 22 Times in 7 Posts
Quote:
Originally Posted by iwantaskyline View Post
can shaw only monitor flagged sites? anyone here actually get away with browsing?
I would suggest you to stop browsing. They are fucking anal about it. If you are going to do it. At least sit where your back is facing the windows, so you're in the corner.
40ft e-Peen is offline   Reply With Quote
Old 04-17-2009, 06:45 AM   #84
RS has made me the bitter person i am today!
 
Join Date: Apr 2002
Location: Coquitlam
Posts: 4,846
Thanked 722 Times in 275 Posts
Failed 86 Times in 38 Posts
got me a group interview next monday for Tech support
anybody know what kinda questions I'd be asked?
ImportPsycho is offline   Reply With Quote
Old 04-17-2009, 01:18 PM   #85
RS controls my life!
 
Join Date: Jul 2005
Posts: 759
Thanked 780 Times in 194 Posts
Failed 11 Times in 5 Posts
Quote:
Originally Posted by iwantaskyline View Post
can shaw only monitor flagged sites? anyone here actually get away with browsing?
apparently they monitor every website you go to

Quote:
Originally Posted by ImportPsycho View Post
good answer for this?
in my opinion, i would give the 30 day credit to keep the customer. there's no wrong/right answer, but it depends on how you say it out, haha

Quote:
Originally Posted by ImportPsycho View Post
got me a group interview next monday for Tech support
anybody know what kinda questions I'd be asked?
i believe another question they asked was..

the saying that goes "the customer is always right". do you agree with it? why/why not?
MikeyStyle is offline   Reply With Quote
Old 04-17-2009, 01:31 PM   #86
Even when im right, revscene.net is still right!
 
SmokeyTheBandit's Avatar
 
Join Date: May 2002
Location: kelowna
Posts: 1,336
Thanked 3 Times in 2 Posts
Failed 1 Time in 1 Post
in my interview for a tsr they asked me to explain how to draw this image to a customer. they give me a piece of paper with a box and some other objects. you had to explain clearly how to draw this as if you were doing it on the phone.

they will ask you different scenarios, what would you do if

1) customer is pissed off because they are waiting for 1hr
2) they demand a refund
3) they want to cancel
4) this is the 3rd time, fix it

they are gonna ask why do you want to work at shaw, what your've heard etc.

its an easy interview, usually an hour long or so. there is also a test to write, but i think you write that test before they even interview you. its just to see how much you know about pc's and macs.
SmokeyTheBandit is offline   Reply With Quote
Old 04-17-2009, 01:33 PM   #87
Even when im right, revscene.net is still right!
 
SmokeyTheBandit's Avatar
 
Join Date: May 2002
Location: kelowna
Posts: 1,336
Thanked 3 Times in 2 Posts
Failed 1 Time in 1 Post
Quote:
Originally Posted by iwantaskyline View Post
can shaw only monitor flagged sites? anyone here actually get away with browsing?
if you are talking about on the work computer at shaw... EVERYTHING is monitored, certain sites like facebook are blocked. i am sure there are ways around this, but its not worth losing a job over.

people are always watching, and people have been let go for excessive non work related browsing.
SmokeyTheBandit is offline   Reply With Quote
Old 04-17-2009, 08:24 PM   #88
HELP ME PLS!!!
 
Join Date: Jan 2005
Location: Vancouver
Posts: 5,542
Thanked 652 Times in 346 Posts
Failed 128 Times in 52 Posts
How many hours are available for PT? same benefits as FT?
willystyle is offline   Reply With Quote
Old 04-20-2009, 11:15 AM   #89
RS has made me the bitter person i am today!
 
Join Date: Apr 2002
Location: Coquitlam
Posts: 4,846
Thanked 722 Times in 275 Posts
Failed 86 Times in 38 Posts
I didnt' not like group interview at all
they did not have time to give everyone chance to answer questions, although everyone is saying pretty much the same thing...
I would've done better at 1 on 1

their call centre is luxury suite compare to chicken nest at NCO lol
ImportPsycho is offline   Reply With Quote
Old 04-20-2009, 03:34 PM   #90
Ready to be Man handled by RS!
 
lubbyda's Avatar
 
Join Date: Jul 2006
Location: vancouver
Posts: 98
Thanked 0 Times in 0 Posts
Failed 9 Times in 4 Posts
how are they with being flexible with scheduling?

I got a call from them today. They asked me about my school schedule and said i'd have to figure that out. Does shaw have some parttime student schedule opportunities?

I wasnt told which position I was being questioned for...

any tips guys?
lubbyda is offline   Reply With Quote
Old 05-13-2009, 11:59 PM   #91
No Duplicate Accounts Allowed
 
Join Date: May 2004
Location: vancouver
Posts: 1,129
Thanked 7 Times in 7 Posts
Failed 19 Times in 5 Posts
Quote:
Originally Posted by ImportPsycho View Post
I didnt' not like group interview at all
they did not have time to give everyone chance to answer questions, although everyone is saying pretty much the same thing...
I would've done better at 1 on 1

their call centre is luxury suite compare to chicken nest at NCO lol
your english needs help if you want to get hired.
bui95 is offline   Reply With Quote
Old 05-14-2009, 12:01 AM   #92
No Duplicate Accounts Allowed
 
Join Date: May 2004
Location: vancouver
Posts: 1,129
Thanked 7 Times in 7 Posts
Failed 19 Times in 5 Posts
Quote:
Originally Posted by ImportPsycho View Post
good answer for this?
you dont want to start with a 30 day credit right off the bat. you want to negotiate with the client. offer a free ppv. if thats not good enough, you offer a week, 2 weeks and then 30 days. giving in right off the bat is not good. you'll be looked at as the push over guy who will just give credits like candy.
bui95 is offline   Reply With Quote
Old 05-14-2009, 06:41 AM   #93
Willing to sell a family member for a few minutes on RS
 
hotjoint's Avatar
 
Join Date: Feb 2005
Location: Surrey
Posts: 12,760
Thanked 689 Times in 376 Posts
Failed 61 Times in 38 Posts
Quote:
Originally Posted by bui95 View Post
you dont want to start with a 30 day credit right off the bat. you want to negotiate with the client. offer a free ppv. if thats not good enough, you offer a week, 2 weeks and then 30 days. giving in right off the bat is not good. you'll be looked at as the push over guy who will just give credits like candy.
great answer, its all about negotiation. You have to remember that yes you do want to keep the customer but also think of the companies point of view as well.
hotjoint is offline   Reply With Quote
Old 05-29-2009, 09:03 AM   #94
I bringith the lowerballerith
 
SlowRider's Avatar
 
Join Date: Jul 2004
Location: vancouver
Posts: 1,105
Thanked 0 Times in 0 Posts
Failed 1 Time in 1 Post
is there decent looking girls that work there that are fun to be around with ?
__________________
no sig at this time
SlowRider is offline   Reply With Quote
Old 05-29-2009, 10:19 PM   #95
My homepage has been set to RS
 
Join Date: Jan 2006
Location: vancouver
Posts: 2,444
Thanked 958 Times in 295 Posts
Failed 287 Times in 95 Posts
..............work is a place to date girls?
danned is offline   Reply With Quote
Old 06-03-2009, 09:57 PM   #96
I bringith the lowerballerith
 
SlowRider's Avatar
 
Join Date: Jul 2004
Location: vancouver
Posts: 1,105
Thanked 0 Times in 0 Posts
Failed 1 Time in 1 Post
i take it as a no....?
__________________
no sig at this time
SlowRider is offline   Reply With Quote
Old 06-03-2009, 10:02 PM   #97
My homepage has been set to RS
 
Join Date: Jan 2006
Location: vancouver
Posts: 2,444
Thanked 958 Times in 295 Posts
Failed 287 Times in 95 Posts
if not dating girls
looking for ONS?
danned is offline   Reply With Quote
Old 06-03-2009, 11:16 PM   #98
No Duplicate Accounts Allowed
 
Join Date: May 2004
Location: vancouver
Posts: 1,129
Thanked 7 Times in 7 Posts
Failed 19 Times in 5 Posts
if you're looking at a place to work and meet chics, why dont you apply at a shoe store like aldo or a restaurant like joey's tomatoe.
bui95 is offline   Reply With Quote
Old 06-18-2009, 12:08 PM   #99
Need my Daily Fix of RS
 
Join Date: Aug 2007
Location: SFU Burnaby
Posts: 284
Thanked 1 Time in 1 Post
Failed 0 Times in 0 Posts
Interview with Shaw on Thurs. June 25th

Hi all.

I have a job interview with Shaw for the TSR position next week Thurs. June 25th.

It's the group interview.
Any tips for me?

I'm doing some interview prep.
What should I wear? (I'm thinking black pants, white long sleeved shirt and tie.)
What type of things will I experience?

Would appreciate a reply from a recent interviewee of shaw.

Thanks.
__________________
My addictions:

Watches and Audio Gear , Headphones
blazingazn is offline   Reply With Quote
Old 06-18-2009, 02:32 PM   #100
RS has made me the bitter person i am today!
 
Join Date: Apr 2002
Location: Coquitlam
Posts: 4,846
Thanked 722 Times in 275 Posts
Failed 86 Times in 38 Posts
Quote:
Originally Posted by blazingazn View Post
Hi all.

I have a job interview with Shaw for the TSR position next week Thurs. June 25th.

It's the group interview.
Any tips for me?

I'm doing some interview prep.
What should I wear? (I'm thinking black pants, white long sleeved shirt and tie.)
What type of things will I experience?

Would appreciate a reply from a recent interviewee of shaw.

Thanks.
dont sweat it
no need to dress up
2nd one on one interview is more important
in group interview, they'll ask questions(posted in this thread) and everyone put their hands up and answer
few other questions,
-TSR advised customer to update audio driver to fix sound card problem and now computer doesn't boot after driver update, should he pay for repair?
-what Shaw need to do to stay competitive
-what you look for in a job(benfit, wage, opportunity to grow etc...)

after that tech test on computer

2nd internview is same as anyother CSR/TSR interviews
explaining various exp and situation you and in the past

GL, i failed after 2nd interview

Last edited by ImportPsycho; 06-18-2009 at 02:38 PM.
ImportPsycho is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -8. The time now is 07:03 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Revscene.net cannot be held accountable for the actions of its members nor does the opinions of the members represent that of Revscene.net