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Old 02-02-2009, 11:54 AM   #26
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guess i didnt make the cut in the group interview. I havent received a call from them today and its already the afternoon. Congratulations bsoni for making it past the group interview.
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Old 02-02-2009, 12:55 PM   #27
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guess i didnt make the cut in the group interview. I havent received a call from them today and its already the afternoon. Congratulations bsoni for making it past the group interview.
which person were you btw???
they may call later and thanks
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Old 02-02-2009, 05:21 PM   #28
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to those that got interviewed before and got in. after your group interview, how long does it take before they call u back or to reply back whether u got the job or not? and also, what kind of questions do they ask u in the one on one interview?
it can take a few days or a few weeks. it really depends on how they'll get around to getting things done

as for the interview questions.. the typical interview questions such as.. what you can do for the company, why you applied, what makes you better than the rest, situational questions, etc.
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Old 02-02-2009, 08:56 PM   #29
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bsoni was on the same interview day as me and she got a call already today. doesnt that mean im not short listed or do they do a random process? i dont know whether to keep hoping, the fact that a fellow interviewee in my group interview got a call already while i havent.
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Old 02-03-2009, 09:45 PM   #30
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had 2nd interview today
hope they call sooon
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Old 02-04-2009, 02:04 PM   #31
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they called me while i was in class so i didn't pick up but when i called back it was the shaw customer service number. that's so retarded...how am i suppose to call back now. do they just cross you off the list if you don't pick up?
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Old 02-04-2009, 02:12 PM   #32
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they called me while i was in class so i didn't pick up but when i called back it was the shaw customer service number. that's so retarded...how am i suppose to call back now. do they just cross you off the list if you don't pick up?
call 604-629-3300 and look for the person who called u. if this is the first time shaw is calling u (in other words, phone interview) then ask to be transferred to William or Ron or Christina from the employment interview department. They are the supervisors that oversees employment.
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Old 02-04-2009, 08:37 PM   #33
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call 604-629-3300 and look for the person who called u. if this is the first time shaw is calling u (in other words, phone interview) then ask to be transferred to William or Ron or Christina from the employment interview department. They are the supervisors that oversees employment.
so...did you get called back for another interview yet?
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Old 02-05-2009, 03:45 PM   #34
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I work at Shaw. I'm in CSR - Sales department. We take billing calls as well. The commissions is mad money. You get an average LOW of $600 and some people get around $1200 a month just from commissions! Although, for Customer Credit Area, they do get a higher hourly wage, also they make a percentage of the money they get back from delinquint accounts.
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Old 02-05-2009, 05:15 PM   #35
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got the job.
exciting!
hahahah
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Old 02-05-2009, 08:27 PM   #36
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^omg congrats!

I got a phone interview today while I was going to school so I'm sure I didn't answered the questions perfectly. The guy said he'll call within a week for a second interview if they decide to further pursue my application. Is that how it is, or do they usually set up an in person interview right after the phone interview? Well considering my school situation I sure they won't want to deal with it...
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Old 02-06-2009, 07:17 AM   #37
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^omg congrats!

I got a phone interview today while I was going to school so I'm sure I didn't answered the questions perfectly. The guy said he'll call within a week for a second interview if they decide to further pursue my application. Is that how it is, or do they usually set up an in person interview right after the phone interview? Well considering my school situation I sure they won't want to deal with it...
they called back,
well at least for me they did
wait a week see what happens
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Old 02-06-2009, 08:06 AM   #38
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^omg congrats!

I got a phone interview today while I was going to school so I'm sure I didn't answered the questions perfectly. The guy said he'll call within a week for a second interview if they decide to further pursue my application. Is that how it is, or do they usually set up an in person interview right after the phone interview? Well considering my school situation I sure they won't want to deal with it...
Hey, which department did you apply for ?
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Old 02-06-2009, 10:05 AM   #39
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^ i applied to the csr billing department.
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Old 02-06-2009, 11:46 AM   #40
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Hey, which department did you apply for ?
billing
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Old 02-06-2009, 02:52 PM   #41
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BILLING!? Ha, you guys get like $17 an hour but you don't make any commissions and you deal with irrate customers all day. You guys were hired so that us sales representatives don't need to waste time dealing with billing. Nonetheless, you make a little more than us on an hour by hour basis.
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Old 02-09-2009, 12:06 AM   #42
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you are better off hanging yourself than working at shaw, worked there for two years.... its like a fucking cult.
...Its called "corporate culture." If you dont like it then you shouldnt be working for any company. Sounds more like you need a hug. Werent you the guy that got fired?


Anyways, I am in the technical department... I also take sales calls every week because its not so busy in my department anymore. Its pretty easy once you get the hang of it... Nothing super complicated, mostly problem solving and analyzing issues. I do get jackass customers from time to time and I used to get REALLY offended, but now I got used to it because I am still in a higher position no matter what. If they are willing to cooperate and listen to me I can do my best and resolve their issues, otherwise I just have to log that customer is being a bitch and hang up the call
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Old 02-09-2009, 05:13 PM   #43
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so far....its awsome
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Old 02-10-2009, 06:06 PM   #44
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...Its called "corporate culture." If you dont like it then you shouldnt be working for any company. Sounds more like you need a hug. Werent you the guy that got fired?


Anyways, I am in the technical department... I also take sales calls every week because its not so busy in my department anymore. Its pretty easy once you get the hang of it... Nothing super complicated, mostly problem solving and analyzing issues. I do get jackass customers from time to time and I used to get REALLY offended, but now I got used to it because I am still in a higher position no matter what. If they are willing to cooperate and listen to me I can do my best and resolve their issues, otherwise I just have to log that customer is being a bitch and hang up the call
haha, i did that and got in trouble
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Old 02-10-2009, 06:44 PM   #45
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shaw is a great company to work for. i've put in 3 years with the company. the benefits are awesome.

stock options are a huge plus. plus shaw matches your contribution (upto 5% of your pay) by 25%.

you are given 1000 shares spread over 4 years. 250 shares per year.

you are eligible for 2 bonus' per year.

raises are given every year in sept.

7 sick days a year.
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Old 02-10-2009, 07:50 PM   #46
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Yup, and just for a comparison: Telus/Bell laid off like how many people in the last few months.. like 1000+? Their overall profit dropped majorly. Also for the Telus Christmas party you had to dish out like $35 per ticket for very limited seatings... and Shaw xmas party? you and a guest free... 2000+ people attended... That just tells you how the company is doing right now.
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Old 02-11-2009, 09:09 PM   #47
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Yup, and just for a comparison: Telus/Bell laid off like how many people in the last few months.. like 1000+? Their overall profit dropped majorly. Also for the Telus Christmas party you had to dish out like $35 per ticket for very limited seatings... and Shaw xmas party? you and a guest free... 2000+ people attended... That just tells you how the company is doing right now.
LOL better than eBay which had no xmas party at all because they were too "poor" I'm so glad I left after xmas for another call centre. I'm already laughing that I get 4 weeks of sick days + 3 weeks vacation per year + a wicked opportunity imo
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Old 02-13-2009, 07:10 PM   #48
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I guess noone is in field support or dispatch department. Shaw is a good company to work for and great benefits too. There are always opportunities for you to try and move up! I am happy to work at Shaw
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Old 02-14-2009, 08:34 PM   #49
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...Its called "corporate culture." If you dont like it then you shouldnt be working for any company. Sounds more like you need a hug. Werent you the guy that got fired?


Anyways, I am in the technical department... I also take sales calls every week because its not so busy in my department anymore. Its pretty easy once you get the hang of it... Nothing super complicated, mostly problem solving and analyzing issues. I do get jackass customers from time to time and I used to get REALLY offended, but now I got used to it because I am still in a higher position no matter what. If they are willing to cooperate and listen to me I can do my best and resolve their issues, otherwise I just have to log that customer is being a bitch and hang up the call
Sounds like you bitch ass needs to get owned some more. I worked at shaw nanaimo and I quit. You don't know anything about what really goes on at shaw so you can open your eyes or keep your mouth shut. Sounds like you are one of the "drones" that they refer to. Enjoy points for flaming. Keep up the attitude here and I will see you out the door.

PS I don't work for any company... I own a company.

Anyways, back to topic.
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Old 02-15-2009, 08:53 AM   #50
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Underdawg and Sharkbite, with all do respect just let it be. There's no need to argue about who is right and who is wrong. There's no wrong or right answer as to whether its fun and nice to work for Shaw. Some people like it, some dont. Its not for everyone but for the ones that like it then ok, they like it. Your experience with shaw, being a drone, is understandable and its your own opinion but for others maybe working as a drone suits them.
There's no point fighting over it or giving points for flaming or bitchin about it or whatever! Underdawg has his opinion and Sharkbite has his. Great! but leave it as an open opinion and not cat scratch each other on RS.
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